Benz Travel Reviews

★★★★☆
3.8 / 5
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Benz Travel

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★★★★★

“excellant and personalized ticketing service!”

Written on: 04/06/2013 by M_Indya (1 review written)

frankly i had checked internet for deals and destination/flights and was sure of what i needed. called atleast 5 travel agencies to get the better deal/option. while everyone gave response to my query,Rodney actually asked back, understood my needs properly and gave me a third option..completely different from my thinking. this happened to be as cost effective and as least travel time as possible,and but obviously ..i just had to take it! definitely plan to come back to him with future needs… Read Full Review

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★★★★★

“very good”

Written on: 02/06/2013

it was very helpful . i will be back again specialy eddy helped me a lots i apprisiated him . thank you eddy for your help. if i got another change to book ticket definitely i will contack you again.many thanks mrs krishna … Read Full Review

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★★★★★

“ Eddy was great in short time he managed to get us a...”

Written on: 02/06/2013

Eddy was great in short time he managed to get us a booking we wanted with good price. we will be using in the futuer for holiday bookings and flights. thank you for your help. Iliked how Eddy handle our time - he was great advicing us - i have no idea what t o do but he was there to help us. thanks again… Read Full Review

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★★★★☆

“Eaay to do”

Written on: 29/05/2013 by gaslynch (1 review written)

After seeing your website I called and the help I received was excellent. I felt as if the advisor was looking for the best deal possible for me, and if this is not the case then he is a bloody good salesman - whichever of these is true he is an asset to your business! All I can say is that I will recommend you to anyone who is looking for flights and when the time comes I will use you again. … Read Full Review

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★★★★★

“Very Proactive”

Written on: 28/05/2013

Sales person Mr Ankit Roy from your India Office was very good, he was friendly, knowledgeable and helpful. Good aspect: Logical with a lot of empathy and he is a very good Slaes Person. What I did not like: I did not like your duplicated payment procedure i.e. once over the phone and then repeated on-line; why do it twice??… Read Full Review

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★★★★☆

“Fast, Friendly, Reliable”

Written on: 24/05/2013

Found a good deal online, called up the agency and I was given the best possible deal available at that time which happened to be the cheapest I could find anywhere else. Happy with the service over all… Read Full Review

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★★★★★

“Excellent and very polite service. Very efficient, I...”

Written on: 22/05/2013 by Terry.walkerdine (1 review written)

Excellent and very polite service. Very efficient, I would recommend to anyone… Read Full Review

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★★★★☆

“Great agency for flights to NZ”

Written on: 13/05/2013

I have used this company every time I fly home to New Zealand from London. I'm always very happy with the custmer service and have recommended them to several friends. I would say that thet price that is quoted on their website is not normally going to be the amount you will end up paying however it is normally not far off. I have dealt with several different customer service reps and they have all been very helpful. The most recent person I dealt with was a pleasure to speak to. The only… Read Full Review

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★★★★☆

“reservation of flights”

Written on: 08/05/2013

Generally courteous and good service, although time very short to decide for ticket.A good price and swift service… Read Full Review

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★★★★☆

“Willing to find best deal”

Written on: 06/05/2013 by DanDeAndrade (1 review written)

The offer I found was best value and while booking they were still willing to match offer from other agency. Polite and friendly service… Read Full Review

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★☆☆☆☆

“BEWARE”

Written on: 22/10/2012

BEWARE !!! I bought a ticket worth £795 to FLIGTH R US which is the same ATOL number of BENZ TRAVEL that means they have linked each other or could be a sister company. The day I meant to travel I could not check in because they did not pay a ticket for me from the airline. They only booked it and I had Itenery but I was not paid. I could not travel that day. STAY AWAY FROM THIS Flight AGENTS !!!!… Read Full Review

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★☆☆☆☆

“please stay away”

Written on: 17/02/2012

i used to work for the company, and I can conform they are a dosgy company please stay away, they will fleace you for hundreds of thousands of pound extra crooks please refrain from them… Read Full Review

Madsags's Comment

Written on: 14/10/2012

BEWARE !!! I bought a ticket worth £795 to FLIGTH R US which is the same ATOL number of BENZ TRAVEL that means they have linked each other or could be a sister company. The day I meant to travel I could not check in because they did not pay a ticket for me from the airline. They only booked it and I had Itenery but I was not paid. I could not travel that day. STAY AWAY FROM THIS Flight AGENTS !!!!

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★☆☆☆☆

“they are freaking LIARS and DODGY ”

Written on: 18/01/2012

please don't use them i called them regarding flights to montego bay and they fare which they quoted me was a invalid fare since i confirm it from virgin and they told me either they put you in trouble in last min or they are going to be burst.. they are freaking LIARS and DODGY to me… Read Full Review

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★☆☆☆☆

“changed my departure airport/ changed my return day”

Written on: 22/10/2011 by sleith (1 review written)

I have just booked a flight with wise miser to bangkok Departing Gatwick but within a few days I got an email saying it is now leaving Heathrow. They are now returning me 24 hours earlier than I first booked, It looks like they do not know what they are doing, Approach them with caution or not atall… Read Full Review

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★★★★★

“Help with a problem”

Written on: 24/08/2011

I was a little fearful after reading some of thereviews about Benz Travel as I needed to have a problem sorted by them and the reviews made me very apprehensive. NO NEED TO WORRY AT ALL. Gary at Benz Travel came up trumps for my daughter and I and was very speedy in getting back to me with the information I had asked for. He dealt with me in a very professional and courteous manner - Well done Gary and well done to Benz Travel for employing people like him that care about the customer… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 18/07/2011

After reading the reviews i was wary of booking with benz travel, but they were £200 cheaper than anywhere else so i decided to go with benz travel. I was most wary of the fact that I wanted to depart within a week. After talking to the travel agent (bobby) i was put at ease with his excellent customer service. He was very caring and empathetic, taking an interest in myself and not solely out for the booking. I received the e-tickets within 24 hours and after the holiday I received a call from… Read Full Review

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★☆☆☆☆

“Wev'e lost £1,300 from worldwideflights - a part of...”

Written on: 06/05/2011

Wev'e lost £1,300 from worldwideflights - a part of Benz. Rubbish Customer Services and many lies. Nothing but hassle from beginning to end. NEVER touch them!!!!!!!… Read Full Review

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★★★★★

“This company has many bad reviews, but I don't no why,...”

Written on: 01/05/2011

This company has many bad reviews, but I don't no why, as my flight I booked with them was fine. I recieved my eticket with the 24 hours as they stated. When I reconfirmed I got a response with in 36 hours and had no problem with my flights at all. I would definately book again with this company as there are cheap flights and excellent customer service with prompt responses to any queries!


Anthony… Read Full Review

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★☆☆☆☆

“If you are thinking about booking with Benz Travel or...”

Written on: 20/03/2011

If you are thinking about booking with Benz Travel or any of their other companies such as Wisemiser, please stop what you are doing and choose a reputable company.
We booked direct flights to India last April through Wisemiser. The flights were with Kingfisher, another company to avoid due to their very poor customer service. Firstly, Wisemiser promised us a cheap deal on 3 direct flights to India with Kingfisher. The sales advisor kept me on hold for 20 minutes and then the line went dead. I… Read Full Review

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★☆☆☆☆

“I am from Guernsey myself wife and daughter. Was due...”

Written on: 08/01/2011

I am from Guernsey myself wife and daughter. Was due to fly from Guernsey on Saturday 18th Dec but was delayed until the following day and our connection flight from heathrow to madrid then on to south africa was cancelled.

We contacted our travel agent HOODKAI who lied to us all the time we was told that we have to contact the airline but the airline told us that its the travel agent responsibility, then the airline told us that we must go to the IBERIA desk at Heathrow so we purchased 3… Read Full Review

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