Benz Travel Reviews

★★★★☆
3.8 / 5
76% of users recommend this
? Ask our helpful community of experts about this product or company
Benz Travel - Ask a question now

Media Gallery for Benz Travel

Benz Travel

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Got there eventually”

Written on: 26/07/2014 by DevanBuchanan1993 (1 review written)

The advisor very patient and professional but the process is slow...time taken to get the ticket was timely. She stayed on until it was done even though her shift was finish. Yet yo get the prices advertised before giving details of when you want to fly… Read Full Review

Report this review
★★★★☆

“very good service and communication ”

Written on: 18/07/2014 by Jaelynd71 (1 review written)

very good service and communication… Read Full Review

Report this review
★★★★★

“wanderful”

Written on: 17/07/2014 by McDowell342 (1 review written)

very friendly I definitely recommended all my friends and family. … Read Full Review

Report this review
★★★★★

“Best Flight for the family”

Written on: 09/07/2014 by Collinsap426 (1 review written)

From I have been dealing with Benz Travel, this company has dealt with all the problem I have been having. The agencies have been very helpful excellent service rapid response. Have recommended my sister to this agency were very helpful and manage to get her on the same flight. I would recommend them to any one. … Read Full Review

Report this review
★☆☆☆☆

“let me down”

Written on: 03/07/2014 by tommyok (1 review written)

i booked flights with this company and did not recive my e ticket until after my flight had gone so i was unable to travel have been told i will get a refund but less 35 pounds not happy will be taking this up with atoll … Read Full Review

Report this review
★★★★☆

“very good service”

Written on: 30/06/2014 by 385Keating (1 review written)

The advisor was really helpful and efficient in finding and booking our flight tickets to manila. The only thing that should be more clearer on it was the baggage allowance allowed cause when i was told 30k, I thought that excludes the hand carry but later found that was altogether with check-in luggage and hand carry bag. Moreover, I am very please with the service and friendliness of him… Read Full Review

Report this review
★★★★★

“Overall positive experience”

Written on: 30/06/2014 by 1981Erickson (1 review written)

Was helpful and patient, explored various options. Very polite… Read Full Review

Report this review
★★★★★

“My flight booking experience with Benz was amazing. I...”

Written on: 26/06/2014 by JaylanParsons163 (1 review written)

My flight booking experience with Benz was amazing. I got the best flights at very good price. They took a small deposit to hold the reservation and they kept their promise. Customer service was brilliant as they responded to my calls and dealt with my queries promptly. They are very professional and patient. They absolutely know what they are doing and have a very good pool for better flights at reasonable prices. I will use them again and will definitely recommend them… Read Full Review

Report this review
★★★★★

“Great”

Written on: 26/06/2014

They were very helpful with booking my flights it was very quick and easy service would use again… Read Full Review

Report this review
★★★★★

“from start to finish of the booking with the agent i...”

Written on: 21/06/2014 by martinburch (1 review written)

from start to finish of the booking with the agent i was always made to feel very important. The agent was very clear and concise and did his best to make sure that i understood everything fully. It was a pleasure booking with the company and i will surely recommend you to any friends of mine. the agent looked for quite some time to find exactly the flight we required and was very patient with us. He was a credit to your company. regards martin burch… Read Full Review

Report this review
★★★☆☆

“booking of flights to Bangkok”

Written on: 21/06/2014 by malcy76 (1 review written)

I found the experience of booking our flights a pleasant one, the young lady was very curtious. My only observation was i asked how to reserve our seats on the flight from amsterdam to Bangkok Idid not recieve that info… Read Full Review

Report this review
★★★★★

“10 out of 10 great service”

Written on: 05/06/2014 by MacKenzie166 (1 review written)

could only put excellent service recommend any and every one to you… Read Full Review

Report this review
★★★★★

“great service”

Written on: 03/06/2014 by Luis99 (1 review written)

good efficient service and competitively priced the call handlers and staff who dealt with our booking to Dubai were polite and professional… Read Full Review

Report this review
★☆☆☆☆

“Tickets sold under pressure ”

Written on: 27/05/2014 by Leilaj431 (1 review written)

I wanted to buy some tickets and saw some cheap prices, and so called them. They informed these were no longer available. So I was offered some more expensive tickets. I explained to hold them and I would research a little and get back. I was then told that these were the last tickets and the best price I Could get. Later I found that after I booked these tickets with them there were other agents selling tickets for a cheaper price on the same plane, so there were many other tickets. I… Read Full Review

Report this review
★☆☆☆☆

“Don't even answer their phones”

Written on: 11/05/2014 by XiomaraFaulkner (1 review written)

Quite apart from the above - you just get cut off and told to call back after a while instead of being put in a queue - after I was prevented paying for tickets by random security checks on both my debit and credit cards by the card company, when I went back to redo the booking it came up with an 'error message' saying the tickets were no longer available or the price had changed. However, the website was still advertising them at the same price, even after refreshing the screen. Not good… Read Full Review

Report this review
★★★★★

“My name is Daniessca. I thought that the advisor was...”

Written on: 10/05/2014 by daniessca (1 review written)

My name is Daniessca. I thought that the advisor was very patient and very helpful with my requirements. Everything was handled smoothly. I'm very pleased with the service. … Read Full Review

Report this review
★★★★☆

“over all good service”

Written on: 07/05/2014 by TamiaEdmondson (1 review written)

staff was very helpful service charges £10.00 not been told on booking time. better to revise the hole booking when confirmed… Read Full Review

Report this review
★★★★★

“Efficient and professional service.”

Written on: 29/04/2014 by sovietsong5 (1 review written)

I have found that the staff to be very efficient. Maverick informed me that the flight I wanted to book at a certain price was no longer available and I was given another option. This was for the same dates but at a slightly higher rate. I informed Maverick to please go ahead and book it. The next morning I got a call from Peter who needed some more information with regards to my booking. He promptly arranged the booking and within a couple of hours my e-ticket had been issued. I found both… Read Full Review

Report this review
★★☆☆☆

“My itenary was very unclear.It stated brussels...”

Written on: 20/04/2014 by 225Howard (1 review written)

My itenary was very unclear.It stated brussels airlines but when I got to the airport there was no brussels airline section.When asking at the airport I had been booked with united airlines.VERY CONFUSING… Read Full Review

Report this review
★★★★★

“Excellent Travel Agent”

Written on: 12/04/2014 by Reynoldsqh363 (1 review written)

The service received was remarkable. Honestly in all my time travelling I haven't received such good service. I know I'm difficult to please but nothing too much trouble. Called me back on phone when they said they would and talked me through everything. Rodney on the phone was great. Thanks Rodney… Read Full Review

Report this review
overview