Direct Sunglasses Reviews - www.directsunglasses.co.uk

Click here if this is your business
★★★☆☆
3.4 / 5
60% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Direct Sunglasses - www.directsunglasses.co.uk - Ask a question now

Media Gallery for Direct Sunglasses - www.directsunglasses.co.uk

Direct Sunglasses - www.directsunglasses.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★☆☆☆☆

“I ordered 2 pairs of Ray-Bans on the 7th Febuary, as...”

Written on: 15/03/2011

I ordered 2 pairs of Ray-Bans on the 7th Febuary, as this site promised excellant value for money, with 95% of orders delivered the same day. It did however concern me when I noticed several reviews on here less than pleased with the delivery time.
With this in mind I thought I have plenty of time, as summer would still be some time away.
It is now 15th March, still no glasses, several phone calls, no real idea of when I will receive them, although the same promise of next day delivery as a way… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ordered a pair of Rayban sunglasses on the 24th of...”

Written on: 14/03/2011

Ordered a pair of Rayban sunglasses on the 24th of January 2011 have been told on numerous occasions that the order was due in and because I have waited so long they would be sent out next day delivery. Called customer services this morning, 14th March, to be told my sunglasses were sent out on Friday recorded delivery and will take 3 to 5 working days.Will not be using Direct Sunglasses again as I found they were anything but direct!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered two pairs Dirty Dogs for my partner to take...”

Written on: 13/03/2011

I ordered two pairs Dirty Dogs for my partner to take on his month fishing trip in case he loses a pair. Website OK. No customer service as I ordered online. Good value for money. Another place could only supply one pair. They arrive after the day I ordered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ordered online one day sunnies came next day. great...”

Written on: 11/03/2011

ordered online one day sunnies came next day. great service

darren… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Placed my order Friday evening and only subsequently...”

Written on: 08/03/2011

Placed my order Friday evening and only subsequently picked up the bad reviews about delivery delays etc. (I know I know..) I phoned (apprehensively) on Saturday morning to check stock status and my call was answered immediately. Quoted my order number and my name and order was instantly recognised and I was told "your sunglasses are in front of me right now - they'll be sent out today and be with you before 1pm Monday". Sounded a little too good to be true since I had gone for standard free… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Order was not received, Listed item in stock when...”

Written on: 04/03/2011

Order was not received, Listed item in stock when clearly wasn't, didnt respond to emails for nearly 2 weeks. Rang them, said order just came in that day (Tuesday) 20,000 sunglasses, said it would be shipped by close of business following day on the wednesday and i would receive an email confirmation, no email received by the friday, rang them, they said(different person) order just came in that day 20,000 sunglasses!!! would be shipped the following Tuesday, didn't believe a word of it, i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Definitely cannot recommend to buy sunglasses from...”

Written on: 26/02/2011

Definitely cannot recommend to buy sunglasses from directsunglasses.co.uk.

I had ordered two pairs of Oakley Gascan S sunglasses from www.directsunglasses.co.uk (Accuity Ltd.) in Nov. 2010 - received the first pair after a few days, but never the other pair. After countless calls (being told that they were 'temporarily out of stock but were already ordered and would come in next week'), and after 4 months of waiting, I asked them to refund the value of the missing pair.

NO SURPRISE, after… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“These police sunglasses were £30 cheaper than I could...”

Written on: 23/02/2011

These police sunglasses were £30 cheaper than I could find elsewhere. They arrived 5 days after ordering on the previous Friday. It was a very easy purchase and I am completely satisfied. I will certainly recommend these guys to my friends and family. Nothing else to say… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Ordered a pair of Ray Ban 3025 001/58 on the 1/1/11....”

Written on: 17/02/2011

Ordered a pair of Ray Ban 3025 001/58 on the 1/1/11. Received them today on the 17/2/11. Now you may ask why I had to wait that long before my sunglasses arrived ? Well, I was kept informed and told that they were waiting for stock from their supplier and that Ray Ban only has one supplier which supplies the whole of Europe ! Because of this and Xmas/Bad Weather etc etc, there was a delay in receiving my order, plus I was told by directsunglasses that they had a backlog of orders to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great goggles, cool price, arrived in 48hrs - I woulod...”

Written on: 02/02/2011

Great goggles, cool price, arrived in 48hrs - I woulod defintely reccomend Bloc goggles for skiing all day long… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful customer services; goods were shown as in stock...”

Written on: 31/01/2011

Awful customer services; goods were shown as in stock at time of purchase, but after 2 weeks and 4 phone calls (none of which were returned as promised by the customer support staff), I was finally told that the item had still not been delivered to them by their manufacturer. This would not have been a huge issue, had the customer service to that point not been so poor. Currently awaiting refund… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Really helpful phone service when I needed to check...”

Written on: 07/11/2010

Really helpful phone service when I needed to check stock levels, check actual colours in stock there and then, and superfast delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ I ordered the Serengeti's on Oct. 13th - 2 weeks...”

Written on: 22/10/2010

I ordered the Serengeti's on Oct. 13th - 2 weeks before my holiday but by 21st hadn't been contacted about their delivery and was getting concerned. I spoke to Martin from customer services about my concern and the outcome was that he pursued my order, upgraded the delivery instructions to special delivery at no extra cost to me and the glasses were delivered the very next day.... excellent!
It would have been nice to have known whether the item was in stock at time of the order though -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very efficient and delivered within 5 days from my...”

Written on: 25/09/2010

Very efficient and delivered within 5 days from my order. Would certainly recommend and use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I phoned direct sunglasses to place my order as I live...”

Written on: 21/09/2010 by MichelleR (1 review written)

I phoned direct sunglasses to place my order as I live in France and theought there might be a problem with delivey. They were very helpful, took my order over the phone for my dolce & gabbanas and I received them two days later, special delivery. They were much cheaper than I could find anywhere else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ordered a pair of sunglasses which were apparently in...”

Written on: 03/09/2010

Ordered a pair of sunglasses which were apparently in stock on the 13th of august, they have still not arrived. Have just called up customer services and they still can not tell me when they will arrive. It was stated delivery would be between 5-10 days and if not, they would send an email. I never recieved an email and have had to contact customer services numerous time. Very poor service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I've bought from Direct Sunglasses before and have...”

Written on: 02/09/2010

I've bought from Direct Sunglasses before and have been impressed with the quality of the service both times. And now the sales are on, very good value for money. I'll be shopping with them again - particularly since I keep losing my sunnies!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I wanted to buy a pair of Ray-bans for my husband's...”

Written on: 18/08/2010 by SarahN (1 review written)

I wanted to buy a pair of Ray-bans for my husband's birthday and phoned the company for advice as he's difficult to please! They gave me excellent advice but the pair we received weren't quite right on him. So I phoned again for advice and this time the pair we received were excellent. They cost a little less than the original pair and I was refunded the balance within the week which was fine with me after the trouble they'd taken over making sure I ended up with the right thing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I ordered my sunglasses on thursday last week and i...”

Written on: 17/08/2010

I ordered my sunglasses on thursday last week and i got them yesterday monday, couldnt be happier, 10 out of 10… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“cheaper than anywhere else. delivery next day and...”

Written on: 13/08/2010 by Bryony (1 review written)

cheaper than anywhere else. delivery next day and they look great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview