Water Babies Baby Swimming Classes Reviews

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★★☆☆☆
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Water Babies Baby Swimming Classes

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★☆☆☆☆

“No ethics ”

Written on: 19/10/2013

Whilst our instructor was fabulous, the administration were rude, unhelpful and only interested in finances. I made a complaint about the fact 5 classes were disrupted in a row by people having 'tasters' coming along, and we were told to leave the course!! Customer feedback is obviously not only not welcomed but will result in you being excluded. My son loved his lessons but now he can't go. I would never recommend them, there are so many family friendly franchises out there, waterbabies have a… Read Full Review

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★☆☆☆☆

“All they care about is money!”

Written on: 05/10/2013 by bolanlay (1 review written)

Waterbabies is completely useless.All they care about is the money they get from people.My son is registered with Waterbabies Charlton.He took ill at the beginining of a new term so i couldnt take him in for 3 lessons consecutively.I asked for a refund or a worse case scenario to be transferred to another term but they wouldnt accept this,saying its not a long term sickness.I mean cant you even be considerate?should he be almost passing away before you accept he wouldnt be able to continue?… Read Full Review

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★★☆☆☆

“Repetitive and setup a CPA on my card without approval”

Written on: 19/07/2013

Lessons 1 - 5 were good, informative and felt we were learning something while building confidence. Lessons 5 - 10 were repetitive and just seemed to be designed to fill time. Also, a payment was taken from my account without my authorisation, even though we said we would not be attending level 2. They tried to state that this was in the contract T&C's but we never received these. Eventually we got a refund, after some of my wife's personal comments were divulged by a very unhelpful woman to a… Read Full Review

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Janpucek78's Comment

Written on: 27/01/2014

We have same experience. They want 30 pounds admin fee.

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★☆☆☆☆

“Absolute shambles”

Written on: 02/07/2013

Despite being so excited about starting these classes with my little boy when he was 5 months old, waterbabies has ended up turning into a disaster on so many levels that I have finally given up hope, cancelling my place on the course. Although in the beginning I had lots of positive things to say about the classes and the whole experience this changed very rapidly and all went downhill at great speed. Firstly, they changed the venue at short notice due to problems with the hotel we were based… Read Full Review

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Ta.ll's Comment

Written on: 06/07/2013

can i please ask where your classes were, and what area..as im a little worried taking my LO as im not very strong in the water myself

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★☆☆☆☆

“repetitive. expensive. careless re photoshoot”

Written on: 19/05/2013 by gemsk1 (1 review written)

When you turn up you don't learn anything new. Repetetive you see. Too many in class so didn't get much teaching time. Expensive. Especially when child is I'll, no refunds :b Photo shoot was an expensive farce. Kept waiting after warm up in pool so babies overstimulated and tearful. Then shove em under and snap any old picture. Want to come back for a re-shoot? "Sure that's another 45 quid please, money, money money!!!! :)" … Read Full Review

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Millie1989's Response to gemsk1's Review

Written on: 05/06/2013

Hi, I am a mummy of three and had the complete opposite experience at the WB photo shoot this May! The experience was lovely ... the day wasn't rushed at all, they supplied us with nibbles and drinks whilst we waited to go into the pool. The photographer in the pool was so lovely including the person who put my little one under and it was treated like a "mini" lesson.

Once I got changed I was greeted by one of the lovely Water Babies staff who told me my photos were ready to view. there was no pressure to buy and it was nice to not have them sat on my shoulder whilst I flicked through them. The cost of the photos were pricey however compared to any other company who I have ordered photos from they were around the same... however i got to take my photos which i ordered digitally home the same day which in my opinion is amazing! I couldn't recommend it enough!

Keep up the good work Catherine and all the other staff at Wb Oxford!

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★★★★★

“Fantastic experience”

Written on: 22/04/2013

I have been swimming with water babies with both my daughter (now 3 1/2) and my son (now 22 months) since they were 3 months old. It has and still is a great experience to see how they develop in the pool whilst also teaching them some great safety skills for when they are older. The first few months can be quite daunting when Lear ing how to take your child underwater but you soon get used to it (as do they). At times lessons have been hard work when they struggle with the "water wabbles"… Read Full Review

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★★★★★

“Fun and great for mummy and lo confidence”

Written on: 22/04/2013 by Jmpdone (1 review written)

It's sad to see someone was disappointed by waterbabies when I have had 2 positive experiences. My little girl loves swimming, she had her off days when teething or suchlike but overall the lessons built both her and my confidence in the water together. I had fun with the other mummies and we built up an excellent support network through those tough stages in the first year. One of my mummy friends couldn't put her face in the water to start with but like her lo is now a waterbaby which is… Read Full Review

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★☆☆☆☆

“Disappointing and scary”

Written on: 16/04/2013

Initially I thought WB was a great company and really enjoyed the classes. However, very quickly the emphasis seemed to shift away from fun in the water and focused more and more on how many times you could submerge your child during a half hour class. Though my baby didn't cry when dunked she certainly didn't enjoy it and I just don't think it is as worthwhile as WB would have you believe. They try and pack too much into each class so you really don't have time to just enjoy it. The… Read Full Review

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★★★★★

“Water Babies Swimming Lessons are Fantastic!”

Written on: 08/04/2013 by IzzysMummy (1 review written)

I am sat here shocked reading through the previous reviews, as I have nothing but good things to say about Water Babies. My daughter and I started swimming with Water Babies when she was just four months old. I totally disagree with the review where somewhere said they just continually get you to 'dunk' your baby. The first time My daughter went under the water the instructor told us of the several different ways that the baby may react. My Daughter screamed the house down,as I expected, but… Read Full Review

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★★★★★

“Best class ever!”

Written on: 04/04/2013 by MrsSainz (1 review written)

I started going to waterbabies when my little girl was 8 weeks old, not only for her but for me too. From our very first lesson we both absolutely loved it. It's great for my little girl to learn water saftey as well as swimming and she loves the songs and water toys and it's great for me to meet other mum's and get some exercise. I know it seems the cost is quite high but once you go you can see why, the staff are incredibly knowledgeable and friendly and always try to accommodate your… Read Full Review

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★☆☆☆☆

“Over priced rubbish”

Written on: 27/03/2013 by Dunny399 (1 review written)

Not much to say.overpriced,very disorganised,poor facilities .hopeless staff.do not use them please find an alternative if not u will b throwing your money down the drain.as for the underwater pictures they were terrible,need a lottery win to pay for them.im in the Glasgow class.not many happy people there… Read Full Review

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★★★★★

“Great swim lessons ”

Written on: 26/03/2013

Me and my son loves attending waterbabies it's great I was so scared of letting my little boy go swiming and putting him under water but waterbabies has helped me through that we have so better confidence now. Yes it is a bit expensive but its worth it i do think waterbabies should give out certificates/ badges though as other swim lessons do… Read Full Review

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★☆☆☆☆

“Very Disappointed!”

Written on: 20/03/2013

We were very excited to start the lessons but our venue was not upto the job. Private members club pool whose very small changing rooms serviced their members gym as well as the pool. Had to change my baby on the floor that was wet and slippy. Huge Health and Safety risk in my opinion of slipping and falls getting up and down from a wet floor when you and your baby are wet. Only one playpen which could accommodate two babies lying down. What you do if your on your own god only knows I took… Read Full Review

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Caz2106's Comment

Written on: 24/02/2015

Don't suppose this was a golf/spa hotel near Cumbernauld? My baby fell last week from the bench due to what you mentioned above. X

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★★★★★

“the best swimming course and its worth every penny.so...”

Written on: 18/03/2013

I am also surprised with other negative reviews. Me an son really enjoy classes and they are worth every penny. Yes,there is lots of repetition and routine but this is the only way to teach little ones so eventually they do things automatically. We have exellent instructor. We did nearly three terms and my son learned so much...he loves it so i do. Classes are well organised and babies are prepared before they go under water. We have lots of fun at the same time. I would highly recommend this… Read Full Review

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★☆☆☆☆

“Over priced & repetitive lessons - Dont waste your...”

Written on: 11/03/2013

Water Babies are set up for maximum finanical gain, they give very low level of service, and do not seem forthcoming with coping strategies parents and toddlers at the sessions. The lessons are very repetitive and in my opinion do not offer good value for money. They are totally unflexible and would not, in our case, consider helping the customer if lesson times become an issue. Avoid the company at all costs… Read Full Review

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★☆☆☆☆

“Money grabbers!”

Written on: 16/02/2013

Very expensive lessons,very cold pool,the lessons were nowehere near worth the price and we did the same thing every week.Baby didnt enjoy them as she was constantly cold and they were always trying to push the underwater swims.They wont give you a refund if you dont like them after a few weeks.Poor customer service.Not recommended!… Read Full Review

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★★☆☆☆

“Customer service - not helpful, poor value for money.”

Written on: 07/12/2012 by Miramalna (2 reviews written)

Very unhelpful customer service. Could only get their answering machine on most of my calls. Wanted to swap a lesson on one occasion with another member (who has similar class half an hour later with the same teacher). called to check if its possible on monday and was promissed a call back wich never happened so had to call again on wd ( my class was on thu) and had to explain again to a different person, who then checked if i can swap the whole remaining term with someone instead of just one… Read Full Review

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★★★★★

“Such Great Classes!”

Written on: 26/11/2012

My little one has been swimming with Water Babies since she were 3 months old and she are now nearly 3 years old. She is so confident in the water and the Water Babies classes have taught her not only everything which has helped her learn to swim but they have also taught her Water Safety (she could hold onto the side of a pool and pull herself out at a very young age!). The extra small delights that it has given us is the ease of bath times - she loves the water going in her face! I was quite… Read Full Review

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★★☆☆☆

“TOO EXPENSIVE AND REGIMENTAL”

Written on: 08/09/2012

I started the Waterbabies course with my son when he was 16 weeks old and completed the beginners course and the intermediate course.I wasn't able to attend the subsequent course and started classes at a local swim school which are much better and at a fraction of the price (£24 for 7 weeks which could be paid as you go or in a one go but cost would be carried over if you couldn't attend a class).Things I didn't like about waterbabies :(1)definately over-priced for what you get (you're rushed… Read Full Review

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★☆☆☆☆

“Dont waste your money ”

Written on: 14/08/2012

Dont Take your precious child to this place. Virgin active has cheaper swimming lessons in a clean pool. we were so excited for our son to attend this course. the pool was not very clean firstly. Secondly they cancelled the course halfway through and everytime they emailed the night before the course saying there was a pool problem and out of their control. When I complained why there was not an alternative they emailed back very rudely saying we couldn't do anything about it . Our son only… Read Full Review

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