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Written on: 18/12/2012 by PG23 (1 review written)
I ordered a pair of sunglasses from otticanet.it and then received the dreaded $29.52 customs and FDA "fees" by FedExtortion. I contacted otticanet about this, and they said they would reimburse me if I sent them the invoice within 30 days. I sent a pdf, and was told by "Alessandra" that she could not open the file. I then sent the file by jpeg, tiff, gif, and a forward of the invoice from FedEx. Each time, I eventually received a reply that she could not open it or that I had to send the file… Read Full Review
Written on: 18/11/2012
I was so leery of ordering from this company... as there are a wide range of reviews out there, and I had never ordered from overseas. I was able to find my favorite pair of discontinued Arnette sunglasses here. They contacted me immediately to confirm my purchase, constantly updated me on it's status, and I received my item quickly. I was greatly impressed with the condition and packaging upon arrival - I ordered a similar item from another company. - where the box came all squashed. A… Read Full Review
Written on: 01/09/2012
I know they say on their website that all of their eyewear is 100% authentic. This is a complete lie, as their glasses are 100% FAKE. Yes, they do come with authenticity card and stuff, but those are fake as well. The authenticity card is missing serial and model numbers, and therefore has no use. I filed a dispute with Paypal, and I will copy what I wrote to them, so I don't have to type it over again. I ordered the sunglasses from this company after much hesitation. But the company's… Read Full Review
Written on: 29/07/2012
Tell that to your Government on why you should pay duty and tax. If you are stupid and have no knowledge on importing then go read a book. My transaction with Otticanet was on top. Email response is really quicky. Always ask questions before you make the purchase. Shipping was fast. Sure Duty & Tax are high but compared to buying it from a retail store, total cost is still less. Thank goodness they ship it with Fedex, if it were UPS the brokerage fee would have been really high. Once I bought a… Read Full Review
Written on: 23/05/2012 by ramoh28 (1 review written)
I made a purchase on 17th, April, 2011. That day, I received my first notice saying there is a 15 working day delay. On 4th, May, 2011, I received my second notice saying 15/18 more working days. Then on 23rd, May, 2011, I received another notice saying 15 more working days. I have asked for a refund and will make a purchase elsewhere. I hope this review is useful. … Read Full Review
Written on: 13/03/2012 by edush (1 review written)
WATCH UP American!!!! There are undisclosed charges when you buying sunglasses from Otticanet.IT After a month I got a charge from US customs for $27. The company can give you store credit only!!! I found myself buying sunglasses of $87 for $114 (87+27). Amazon sales them for $99.00 two days delivery… Read Full Review
Written on: 04/10/2011 by AcceptableUserName (2 reviews written)
FedEx sent me a bill for $30.60 a week after I received the frames. Looking at the bill, the shipper (Otticanet.it) was aware of the $4.60 duty but did not pay it, resulting in additional fees being billed to me. DO NOT BUY FROM THIS COMPANY. I would like to return the frames but cannot. Typical Italian BS. I wouldn't be surprised if Otticanet paid their expeditor the duty and they just withheld it. No matter, I'm the one stuck with the bill… Read Full Review
Written on: 21/08/2010 by skalapendra (1 review written)
Such mother f...rs! i was waiting for 3 weeks for my sunglasses. I returned them and then i was waiting for the refund more than a month! later i got fedex duty for 30$ i am just pissed! NEVER BUY FROM THAT PLACE!! OTTICANET.COM… Read Full Review
Written on: 23/10/2009
BEWARE of this company. They tell you that there are no dutys or taxes that need to be paid if shipped to the U.S. Then you get the $50 bill from FedEx a month later and find out there dirty scam. DO NOT SHOP HERE!… Read Full Review
Written on: 11/10/2009
Bougth sunglasses from them, they came a week late and are scratched. They wont refund me. WILL NEVER PURCHASE AGAIN!!! once they get your money all communication ends, they are unhelpful and rude.
Very upset about this… Read Full Review
Written on: 18/05/2009 by nishoe (1 review written)
I paid for a pair of sunglasses from www.otticanet.com on the 30th of April, 2009 and according to the website their items ship in 1-2 days and take 3-5 days for delivery by fedex. I wrote to them on the 2nd, 4th, 6th, 8th, 11th, 14th, 16th (some days multiple times) and finally called on the 18th. On demanding to know the reasons for delay on 8.05.2009 they told me, "we are still waiting your glasses as they are a bit delayed in production".
On 11.05.2009 they wrote, "I confirm you that we… Read Full Review
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