Otticanet.com Reviews - www.otticanet.com

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★★☆☆☆
1.7 / 5
19% of users recommend this
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  • Customer Service

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  • Value For Money

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★★☆☆☆

“Import Tax Charges”

Written on: 12/04/2012

As many other reviewers, I ended up paying customs import duty a few weeks after receiving the item I ordered. I have no complaints regarding the quality of the product though… Read Full Review

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★☆☆☆☆

“WATCH UP!!!!”

Written on: 13/03/2012 by edush (1 review written)

WATCH UP American!!!! There are undisclosed charges when you buying sunglasses from Otticanet.IT After a month I got a charge from US customs for $27. The company can give you store credit only!!! I found myself buying sunglasses of $87 for $114 (87+27). Amazon sales them for $99.00 two days delivery… Read Full Review

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★☆☆☆☆

“Billed import duties after receipt”

Written on: 04/10/2011 by AcceptableUserName (2 reviews written)

FedEx sent me a bill for $30.60 a week after I received the frames. Looking at the bill, the shipper (Otticanet.it) was aware of the $4.60 duty but did not pay it, resulting in additional fees being billed to me. DO NOT BUY FROM THIS COMPANY. I would like to return the frames but cannot. Typical Italian BS. I wouldn't be surprised if Otticanet paid their expeditor the duty and they just withheld it. No matter, I'm the one stuck with the bill… Read Full Review

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★☆☆☆☆

“Such mother f...rs! i was waiting for 3 weeks for my...”

Written on: 21/08/2010 by skalapendra (1 review written)

Such mother f...rs! i was waiting for 3 weeks for my sunglasses. I returned them and then i was waiting for the refund more than a month! later i got fedex duty for 30$ i am just pissed! NEVER BUY FROM THAT PLACE!! OTTICANET.COM… Read Full Review

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★☆☆☆☆

“BEWARE of this company. They tell you that there are...”

Written on: 23/10/2009

BEWARE of this company. They tell you that there are no dutys or taxes that need to be paid if shipped to the U.S. Then you get the $50 bill from FedEx a month later and find out there dirty scam. DO NOT SHOP HERE!… Read Full Review

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★☆☆☆☆

“Bougth sunglasses from them, they came a week late and...”

Written on: 11/10/2009

Bougth sunglasses from them, they came a week late and are scratched. They wont refund me. WILL NEVER PURCHASE AGAIN!!! once they get your money all communication ends, they are unhelpful and rude.
Very upset about this… Read Full Review

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★☆☆☆☆

“I paid for a pair of sunglasses from www.otticanet.com...”

Written on: 18/05/2009 by nishoe (1 review written)

I paid for a pair of sunglasses from www.otticanet.com on the 30th of April, 2009 and according to the website their items ship in 1-2 days and take 3-5 days for delivery by fedex. I wrote to them on the 2nd, 4th, 6th, 8th, 11th, 14th, 16th (some days multiple times) and finally called on the 18th. On demanding to know the reasons for delay on 8.05.2009 they told me, "we are still waiting your glasses as they are a bit delayed in production".
On 11.05.2009 they wrote, "I confirm you that we… Read Full Review

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