Bought some rigid PVC vertical blinds, competitively priced and arrived promptly. Look great and are excellent for regularly used French doors to garden access area. Sadly, after 14 months two of the slats broke where they are hole-punched and fit onto the hanging rail. I emailed Concept Blinds Direct on Sunday evening notifying them of this problem, received a response from them at 08.32 Monday morning and received replacement slats today, Wednesday, free of charge. You can judge a company on how it's Customer Service department deals with problems.... Consequently, l rate them as excellent. I'm one fully satisfied customer and will not hesitate in buying from them in the future.

Ordered a perfect fit blind for a single back fench door. Was easy to order and easy to fit. Was very happy so ordered for my further patio French doors. Again service and product was great and easy to fit. Would definitely recommend both company and product. I am also considering returning for neat fit blinds for two windows that can't take perfect fit ones!

Placed an order with concept blinds for 3 wood venetian. The blinds were delivered efficiently and I was kept up to date at all stages of the order. The blinds were just what I wanted, good quality and very stylish. Unfortunately 1 of the blinds had a damaged bracket. I emailed the sales team that evening, had a reply the following morning and had a replacement blind within days. I will definately recommend this company and would use them again if the need arises. Thanks to all the team, perfect!!!

Good customer service, easy instructions to place your order. Blinds were made exactly to measure measurements, and fitted window, easy to fit, will definitely use concept blinds again, and recommend them to family and friends Very happy customer.

We found the service, quality, price and ease of fitting excellent. We have used this company twice and been highly satisfied both times. We wouldn't hesitate to use them again or recommend to family and friends.

We have bought blinds for all our rooms from these guys. The quality is good, ordering process is easy and fitting is easy. Quick delivery too, 100% recommend. Communication with the staff is quick.

These were delivered on time, and look amazing they were easy to fit and the customer service was amazing, I emailed a couple of questions and got instant reply’s and great service. I would fully recommend these to anyone.

We received outstanding service when our painter accidentally damaged the brackets to our bathroom blind. Despite having bought the blinds over five years ago,, Concept Blinds managed to track down our original order and replace the brackets free of charge. A delight to deal with and so helpful - they really do go above and beyond. Thororoughly recommended.

We have bought vertical and venetian blinds from yourselves and in all instances we have received first rate service in ordering, communication, delivery and price. Keep up the good work. Great to support a small family business and have passed your company name to our son and relatives for their orders. Highly recommended.

I have been using concept blinds for the past 11 years, and I would never dream of going anywhere else! The quality is always fantastic and the samples are always sent promptly. The prices are very competitive and the after sales service is fantastic! I recently had some work carried out by some builders and they lost the support bracket of a blind I bought a few years’ ago. I contacted Concept via email out of hours and I had a reply virtually instantly! They had traced my order and they had very kindly sent a new blind fitting kit FOC! It’s lovely to deal with a business that puts its customers first! I can’t recommend them enough!

My neighbour recommended Concept Blinds to me. I am extremely happy! Got the blinds, got them up with the help of Youtube. Really delighted. Beautifully made, had no problems at all. Start to finish can highly recommend. Many thanks Concept Blinds! Will defo recommend. Colour I chose, I love, it brings the green of the park outside - inside.

I have been a customer of yours for a number of years now where I have lived at 3 different addresses since first discovering you and I have placed orders at each move I have made. I have also recommended your product to various customers of mine and in fact I have ordered their blinds myself and have fitted them for them myself and those customers have been 100% with the quality of the blinds and the price. I highly recommend your blinds for various reasons shown below: 1, The ordering process is so easy to do online. 2, The manufacturing time from placing the order to receiving the order is only a matter of a few days (exceptional service) 3. The quality of the blinds are absolutely 1st class. 4. The free samples that are available certainly help with colour matching and getting the right product. 5. The price is always very reasonable and well affordable. 6. I couldn't believe how easy and simple they are to install and all types of fittings are supplied depending on the fittings required. To sum it all up "Absolutely Fantastic" with all aspects from start to finish. I will never purchase blinds from anywhere else and will only recommend 'Concept Blinds' to all. Please don't change a thing it works perfectly well as it is. My motto is "If it's Not broke - Don't fix it" Regards from one very happy customer, (Derbyshire)

It has been a real pleasure dealing with this company. The orders arrived earlier than expected and the blinds are beautiful. We bought 3 of the new PVC rigid blinds and liked them so much that we bought enough for the whole house.They look so stylish without the clutter of the chains at the bottom. I would not hesitate to recommend this company. They have all the right skill for a successful business.

The range of products offered is outstanding and the free samples very helpful. They enabled us to choose the blind we wanted with confidence and once we had made a decision the whole process of measuring up, ordering, delivery and fitting instructions was faultless. I would wholeheartedly recommend Concept Blinds to others.

Hi I would strongly recommend concept blinds we have used them for a few years now and the blinds have always fitted perfectly. This family firm deserve the 5 stars that I have given them and I will use them again when I need another blind

Brilliant service and Company. My second time of using Concept Blinds Direct. Recommended many times to friends and family. Fantastic quality. Easy to order from website but can also speak to someone straight away if need help. Quick efficient service. Would use again.