BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
3080
73% of users recommend this
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★★★★☆

“Easy to book”

Written on: 11/02/2014

I found it easy to book through this service. All the information was there that I needed. The overall price of the accommodation I booked was a better deal than any other website. I also found the cancellation policy very reasonable… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Thank you for your feedback!

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★☆☆☆☆

“hotel booking from hell”

Written on: 10/02/2014

I had never used this site before, but according to online information and I called the hotel, had better prices than direct booking. So, I attempted to book a hotel. I inputted all information I could, but could not locate how to input dates for the booking, and inadvertently pressed accept. Now I have to contest the almost $200 charge for a "non-refundable" booking for a date I had never had any intention to use (I did NOT select ANY date)because of an error of pushing a button. This… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

We understand your frustration and would like to look into this. Please email your name and booking iD to us using the contact information at the top of the page. Thank you!

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★★☆☆☆

“TYPO”

Written on: 10/02/2014 by kathy426 (1 review written)

I am not sure why- but on the reservation my name showed with a misspelled first name- kathllen instead of Kathleen- as soon as I saw it I called your number and got someone who wanted to cancel my reservations and redo them- when I said that seemed a little complicated he went on about the airfare increased ( in an hour ??? ) and it was going to cost almost 100 dollars - I called the airline who said it was a simple change and within 24 hours should be no charge- my last name was correct it… Read Full Review

Bookit.com's Response to kathy426's Review

Written on: 11/02/2014

We are sad to hear that you experienced this. Please email us your name and booking iD using the contact information at the top of the page. Thank you!

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★★★★★

“Great Site!!”

Written on: 10/02/2014 by alohatravel (1 review written)

I have just booked my second trip with bookit.com. My first experience was great, there were no snags and the deal I was able to get with each booking was fantastic. I also had a couple questions with the second booking and called their customer service line. The representative I spoke with was completely professional, courteous, and most helpful. I will use the site again!… Read Full Review

Bookit.com's Response to alohatravel's Review

Written on: 11/02/2014

Have a wonderful trip and thank you for your feedback!

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★★★★★

“Very easy and useful”

Written on: 10/02/2014

I found a very good rate on bookit.com for myrtle beach. they beat any other site… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Thank you for your review and we are glad we were able to assist you!

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★★★★★

“The best!!!!!”

Written on: 10/02/2014

Quick, great people, Very happy with every moment dealing with them!!!… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★☆☆☆

“Non-Enjoyable”

Written on: 10/02/2014

Bed: Hard as a rock, bed sheets wasn't bad. Pillows: 4-5 Small pillows all in pillow cases, no large pillow to sleep on, Horrible and not Comfy. Wifi: I can see why it was free.. It wasn't great at all. I think I could almost pluck all the hairs off my leg before the website fully downloaded.. … Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are sad to hear this. Did you report these issues to the front desk at the hotel or resort where you stayed?

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★★★★☆

“Great Resource”

Written on: 10/02/2014

I found this to be a helpful search engine for hotels.The filters let me hone in on the area and price I wanted. Sure wish that I could have revise my saved search vs. starting over due to a date change… Read Full Review

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★★★★☆

“The best way to book a trip”

Written on: 10/02/2014

I love this web site. They have great customer service and are affordable to plan a trip on short notice. As well love the option of Bill me later it's a great option to have for family's that are on a budget and saving up. This site was givimy to me by a friend two years ago and I'm hooked on book my family getaways with Bookit.com. … Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★☆☆☆

“A trial in patience ”

Written on: 09/02/2014

The agent spoke so fast and kept getting things wrong, such as E-mails, spelling of names, the dates traveling and the airport of departure. Try getting on a plane with a wrong name spelling or better yet, leaving from the wrong airport??? She was polite and kept saying thank you each time a correction needed to be made. She must have been training, because each time she asked something or I replied, there was a moment of "funny silence" like someone was coaching her through the transaction… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are sad to hear you experienced this. Please email your name and booking iD to us using the contact information at the top of the page. Thank you!

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Nardraff's Comment

Written on: 10/02/2014

Norma Nardone/Joseph Rafferty Jr. booking ID=28268926

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Nardraff's Comment

Written on: 15/02/2014

I just did. No response…...

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★★★★★

“Agent was awesome”

Written on: 09/02/2014 by michpaw (1 review written)

My girlfriend and I were trying to coordinate a getaway, leaving from two different cities arriving near the same time at our destination. The agent was very helpful and patient as we worked through the details. She made the booking efficient and helped us determine the best values for our needs. Will definitely book with them again!… Read Full Review

Bookit.com's Response to michpaw's Review

Written on: 10/02/2014

We are so glad we were able to assist you and hope you both have a wonderful getaway together!

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★★★★★

“great”

Written on: 09/02/2014 by bailey22 (1 review written)

never had any problems with booking.com--would definitely recommend your site… Read Full Review

Bookit.com's Response to bailey22's Review

Written on: 10/02/2014

Thank you for your review!

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★★★★☆

“Booked a trip to Maui”

Written on: 09/02/2014

The website was easy to use and it had the best package price I could find… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★★★★

“Awesome service.”

Written on: 09/02/2014

I tried to get a hotel using my iPad and Bill Me Later,I ended up receiving an error number,I called the number given to me and received immediate and positive results. My representative was great,she was very polite and professional and worked with me until She was able to get me the results I wanted. I was so pleased with the end results… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are so glad we were able to help and hope you have a wonderful trip!

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★★★★★

“FANTASTIC CUSTOMER SERVICE AND FANTASTIC PRICES”

Written on: 08/02/2014

We were looking to book for our trip. Found a great price on bookit.com. We needed some more info so we gave them a call. Best decision we made. The staff was very helpful and pleasant. All of our questions were answered with no problem. I would definitely recommend bookit to every one and we're not done using bookit.com. Thank You very much to bookit and the staff!!… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review and we are so glad we were able to assist you!

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★★★★★

“the best,and secure.”

Written on: 08/02/2014

the staff make me feel secure on the deal. They offered all the option to chose. great job… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★★★★

“EXCELLENT SERVICE”

Written on: 08/02/2014

WE TRAVEL OFTEN AND EVERY TIME WE USE BOOKIT NOT ONCE HAVE WE EVER HAD ANY REGRETS USING THERE SITE CUSTOMER SERVICE IS VERY HELPFUL AND I HAVE FOUND OTHER COMPANIES NOT AS HELPFUL I WILL ALWAYS USE BOOKIT FOR ALL FUTURE TRAVEL AND HOPE THEY CONTINUE TO KEEP UP THE GOOD WOOK. BEST REGARDS CHARLES Danys… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review and we appreciate you!

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★★★★★

“Great service”

Written on: 08/02/2014

We have used bookit several times for our trips and have always been pleased. Great rates and service… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★☆☆☆☆

“Modify is a Lie!!!!”

Written on: 07/02/2014

I booked a trip for my wife and myself to go to Los Cabo, Mexico for our 20 year anniversary. I had an unexpected change in availability for my vacation dates, so I "MODIFIED" the trip only to find out that there was a $225 per ticket fee. The trip is still 90 days away so I would of thought it would had been no problem. This has turned into the money pit nightmare vacation… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Please email us your name and booking iD using the contact information at the top of the page and we will look into this matter. Thank you!

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★☆☆☆☆

“bookit runaround vacation!”

Written on: 07/02/2014

we showed up at our hotel they had no room..try to call bookit from mexico so much fun. stayed at 4 different hotels in one week. asked for refund they said sorry fro your frustrations but nothing we can do. phone calls to bookit from mexico are 5.00 per minute us..and then they put you on hold or in my case call my cell phone for 30 minutes. I am awaiting a phone call from someone in management regarding this mess. Very disappointing. There was a bunch of people who had same problem waiting… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We understand your frustration and would like to look into this. Please email us using the contact information at the top of the page. Thank you!

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