BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this
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★★★★★

“EXCELLENT SERVICE”

Written on: 08/02/2014

WE TRAVEL OFTEN AND EVERY TIME WE USE BOOKIT NOT ONCE HAVE WE EVER HAD ANY REGRETS USING THERE SITE CUSTOMER SERVICE IS VERY HELPFUL AND I HAVE FOUND OTHER COMPANIES NOT AS HELPFUL I WILL ALWAYS USE BOOKIT FOR ALL FUTURE TRAVEL AND HOPE THEY CONTINUE TO KEEP UP THE GOOD WOOK. BEST REGARDS CHARLES Danys… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review and we appreciate you!

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★★★★★

“Great service”

Written on: 08/02/2014

We have used bookit several times for our trips and have always been pleased. Great rates and service… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★☆☆☆☆

“Modify is a Lie!!!!”

Written on: 07/02/2014

I booked a trip for my wife and myself to go to Los Cabo, Mexico for our 20 year anniversary. I had an unexpected change in availability for my vacation dates, so I "MODIFIED" the trip only to find out that there was a $225 per ticket fee. The trip is still 90 days away so I would of thought it would had been no problem. This has turned into the money pit nightmare vacation… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Please email us your name and booking iD using the contact information at the top of the page and we will look into this matter. Thank you!

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★☆☆☆☆

“bookit runaround vacation!”

Written on: 07/02/2014

we showed up at our hotel they had no room..try to call bookit from mexico so much fun. stayed at 4 different hotels in one week. asked for refund they said sorry fro your frustrations but nothing we can do. phone calls to bookit from mexico are 5.00 per minute us..and then they put you on hold or in my case call my cell phone for 30 minutes. I am awaiting a phone call from someone in management regarding this mess. Very disappointing. There was a bunch of people who had same problem waiting… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We understand your frustration and would like to look into this. Please email us using the contact information at the top of the page. Thank you!

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★★★★★

“Help with Booking”

Written on: 07/02/2014 by carma18 (1 review written)

The Customer Service Representative was very helpful with booking my trip. I encountered an error while checking out and she was able to retrieve my exact booking at the same price. Thank you for all your help!… Read Full Review

Bookit.com's Response to carma18's Review

Written on: 10/02/2014

Thank you for your review! We appreciate you!

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★★★★★

“The Soap Lady”

Written on: 07/02/2014 by marisolvb (1 review written)

I was browsing with different companies to book our summer vacation package in Orlando, Florida. Although there were very good offers with the other guys, bookit.com had the best combination of flight, hotel & car. Plus, I got tickets for 2 parks, practically for the price of 1 admission. All-in-all, I'm very pleased with my savings… Read Full Review

Bookit.com's Response to marisolvb's Review

Written on: 10/02/2014

We are so glad you were able to get everything you needed and hope you have a wonderful time!

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★★★★★

“Best Company Ever!!!!”

Written on: 07/02/2014 by edna58 (1 review written)

I was trying to make reservations to Punta Cana and was having trouble,so I call and talk to one of the agents, and she was with me for about 45 until we solve the problem!!she was very patient and helpfull.I like Book it.com they have really great deals!!!I have booked with them 3 times now and will use them again and again… Read Full Review

Bookit.com's Response to edna58's Review

Written on: 10/02/2014

Thank you for your review and we appreciate you! Have a great time in Punta Cana!

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★★★★☆

“Speedy, polite and helpful response assisting me in...”

Written on: 07/02/2014

I had an issue booking online so I called the Toll Free # and very quickly an agent answered. She was very professional, gathered all the information she required and gave me the information I required to successfully book my hotel room. When I went into my email box at the end of my call the confirmation email was already there! Good job. Will definitely use Book It again… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are so glad we were able to help and wish you happy travels!

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★★★★☆

“Booking out of here via Book-it”

Written on: 07/02/2014 by gulfnut (1 review written)

The only complaint was going through different webs to get the price. I actually got the web site by accident. I've used another one in the past and I thought theirs was easier… Read Full Review

Bookit.com's Response to gulfnut's Review

Written on: 10/02/2014

Thank you for your review and have a wonderful trip!

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★★★★★

“Quick and Easy”

Written on: 06/02/2014 by HorizonView (1 review written)

Needed to make a hotel reservation for a near future date. First time on this web site. Good rate and easy to book… Read Full Review

Bookit.com's Response to HorizonView's Review

Written on: 10/02/2014

Thank you for your review!

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★☆☆☆☆

“Worse service ever!”

Written on: 06/02/2014 by js123456 (1 review written)

dont ever book with bookit!!!! never received my $100 gift card voucher which was promised promo code for $40 off was applied and showed under my itin but my cc was charged the full amount without including the $40 off service is terrible, can't believe it!… Read Full Review

Bookit.com's Response to js123456's Review

Written on: 10/02/2014

We are sad to hear that this happened. Please email us by using the contact information at the top of the page and we will be in contact as soon as possible. Thank you!

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★★★★★

“Awesome service”

Written on: 06/02/2014 by RemiJ (1 review written)

We were having a few issues booking online and we called customer service and got a hold of a woman, she was very friendly and worked with us. I couldn't have asked for better customer service :)… Read Full Review

Bookit.com's Response to RemiJ's Review

Written on: 10/02/2014

Thank you for your review and we are glad we were able to help!

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★★★★★

“Great customer service!”

Written on: 06/02/2014

I booked a vacation package through book it, and made an error on the reservation. I called in to customer service to explain my delimma and to request assistance. The agent I spoke with was extremely helpful. She went through every avenue to make sure she handled my problem and to make sure I was satisfied with the results. She was very patient, since my delimma was quite complicated, and took her time trying to explore the best possible avenue to take. I am very thankful she was able to… Read Full Review

Bookit.com's Comment

Written on: 06/02/2014

Thank you for your review and we are so glad we were able to help!

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★★★★★

“BookIt Our Vacation for March”

Written on: 06/02/2014 by Bevb2 (1 review written)

Your girl that helped me out with our vacation plans, could more have been more helpful. Things with her were actually very easy and we got the plans even better than I could have done myself. Thanks so very much Beverly Blake… Read Full Review

Bookit.com's Response to Bevb2's Review

Written on: 06/02/2014

Thank you for your feedback and have a wonderful trip!

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★★★★★

“Easy to make reservationes most better prices.”

Written on: 06/02/2014

Easy to make reservationes most better prices… Read Full Review

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★★★★☆

“Helpful and Patient”

Written on: 05/02/2014

My husband and I decided to book a resort in Dominican repuplic at the very last minute. when we tried booking online, we weren't getting the results we wanted so we called. We received great courteous service. Our associate was patient as we asked tons of questions and made several changes! I love that they also allow you 2 days to cancel. I would definitely book with them again! I wish they had access to more hotels, but the one we chose seems reasonable and i hope meets our expectations… Read Full Review

Bookit.com's Comment

Written on: 06/02/2014

We are glad we were able to help you and hope you have a wonderful trip! Please let us know if you need any other assistance!

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★★★★★

“Great Experience! Highly Recommend!”

Written on: 05/02/2014 by Megkhudson (1 review written)

My husband and I booked a trip to Las Vegas to celebrate a friends birthday and our 5 year anniversary through Bookit. The set up of the website is wonderful and we found a GREAT deal for the hotel we wanted to stay at and as a bonus for using book it we received a $100 gift card to restaurants.com! We definitely got a better deal than our friends that used another site. We even got an extra $20 off by using a promo code that was sent to us by email when we signed up! The ONLY issue we ran… Read Full Review

Bookit.com's Response to Megkhudson's Review

Written on: 06/02/2014

We appreciate your kind words and are glad we were able to help you! Have a wonderful time in Las Vegas!

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★★★★☆

“book it ”

Written on: 05/02/2014

very easy to use, complete the form etc. In my position i am frequently purchasing travel and this is one of the easier sites to use. I have already sent an email to a group of travelers joining me on a group trip about the special room rates… Read Full Review

Bookit.com's Comment

Written on: 06/02/2014

Thank you for your review and we are so pleased we were able to assist you! Have a wonderful trip!

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★☆☆☆☆

“Never again”

Written on: 05/02/2014

Do not use this company. They messed up and lie. I purchased 3. Different reservations for hotel in Europe the girl knew because I told her, that we were allergic to pets ,set me up in a pet friendly hotel. As soon as I review the hotel reservation, because she help me find them ,and within the time that by law I am entitled which is 24 hours ,asked them to please move me to a different hotel. I offer to pay xtra but it was a health issue and after several calls they told me that I could book… Read Full Review

Bookit.com's Comment

Written on: 05/02/2014

Please post your name and booking iD and we will look into this matter. Thank you!

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★★★★★

“queen mary hotel/airfare package”

Written on: 05/02/2014 by reginasy2k (1 review written)

Decide to treat myself for a nice 3 day trip. Got a great deal. Easy to book on line & the bookit rep was also very helpful… Read Full Review

Bookit.com's Response to reginasy2k's Review

Written on: 05/02/2014

Have a wonderful time and thank you for your feedback!

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