BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this
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★★★★☆

“The best way to book a trip”

Written on: 10/02/2014

I love this web site. They have great customer service and are affordable to plan a trip on short notice. As well love the option of Bill me later it's a great option to have for family's that are on a budget and saving up. This site was givimy to me by a friend two years ago and I'm hooked on book my family getaways with Bookit.com. … Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★☆☆☆

“A trial in patience ”

Written on: 09/02/2014

The agent spoke so fast and kept getting things wrong, such as E-mails, spelling of names, the dates traveling and the airport of departure. Try getting on a plane with a wrong name spelling or better yet, leaving from the wrong airport??? She was polite and kept saying thank you each time a correction needed to be made. She must have been training, because each time she asked something or I replied, there was a moment of "funny silence" like someone was coaching her through the transaction… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are sad to hear you experienced this. Please email your name and booking iD to us using the contact information at the top of the page. Thank you!

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Nardraff's Comment

Written on: 10/02/2014

Norma Nardone/Joseph Rafferty Jr. booking ID=28268926

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Nardraff's Comment

Written on: 15/02/2014

I just did. No response…...

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★★★★★

“Agent was awesome”

Written on: 09/02/2014 by michpaw (1 review written)

My girlfriend and I were trying to coordinate a getaway, leaving from two different cities arriving near the same time at our destination. The agent was very helpful and patient as we worked through the details. She made the booking efficient and helped us determine the best values for our needs. Will definitely book with them again!… Read Full Review

Bookit.com's Response to michpaw's Review

Written on: 10/02/2014

We are so glad we were able to assist you and hope you both have a wonderful getaway together!

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★★★★★

“great”

Written on: 09/02/2014 by bailey22 (1 review written)

never had any problems with booking.com--would definitely recommend your site… Read Full Review

Bookit.com's Response to bailey22's Review

Written on: 10/02/2014

Thank you for your review!

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★★★★☆

“Booked a trip to Maui”

Written on: 09/02/2014

The website was easy to use and it had the best package price I could find… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★★★★

“Awesome service.”

Written on: 09/02/2014

I tried to get a hotel using my iPad and Bill Me Later,I ended up receiving an error number,I called the number given to me and received immediate and positive results. My representative was great,she was very polite and professional and worked with me until She was able to get me the results I wanted. I was so pleased with the end results… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are so glad we were able to help and hope you have a wonderful trip!

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★★★★★

“FANTASTIC CUSTOMER SERVICE AND FANTASTIC PRICES”

Written on: 08/02/2014

We were looking to book for our trip. Found a great price on bookit.com. We needed some more info so we gave them a call. Best decision we made. The staff was very helpful and pleasant. All of our questions were answered with no problem. I would definitely recommend bookit to every one and we're not done using bookit.com. Thank You very much to bookit and the staff!!… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review and we are so glad we were able to assist you!

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★★★★★

“the best,and secure.”

Written on: 08/02/2014

the staff make me feel secure on the deal. They offered all the option to chose. great job… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★★★★

“EXCELLENT SERVICE”

Written on: 08/02/2014

WE TRAVEL OFTEN AND EVERY TIME WE USE BOOKIT NOT ONCE HAVE WE EVER HAD ANY REGRETS USING THERE SITE CUSTOMER SERVICE IS VERY HELPFUL AND I HAVE FOUND OTHER COMPANIES NOT AS HELPFUL I WILL ALWAYS USE BOOKIT FOR ALL FUTURE TRAVEL AND HOPE THEY CONTINUE TO KEEP UP THE GOOD WOOK. BEST REGARDS CHARLES Danys… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review and we appreciate you!

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★★★★★

“Great service”

Written on: 08/02/2014

We have used bookit several times for our trips and have always been pleased. Great rates and service… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★☆☆☆☆

“Modify is a Lie!!!!”

Written on: 07/02/2014

I booked a trip for my wife and myself to go to Los Cabo, Mexico for our 20 year anniversary. I had an unexpected change in availability for my vacation dates, so I "MODIFIED" the trip only to find out that there was a $225 per ticket fee. The trip is still 90 days away so I would of thought it would had been no problem. This has turned into the money pit nightmare vacation… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Please email us your name and booking iD using the contact information at the top of the page and we will look into this matter. Thank you!

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★☆☆☆☆

“bookit runaround vacation!”

Written on: 07/02/2014

we showed up at our hotel they had no room..try to call bookit from mexico so much fun. stayed at 4 different hotels in one week. asked for refund they said sorry fro your frustrations but nothing we can do. phone calls to bookit from mexico are 5.00 per minute us..and then they put you on hold or in my case call my cell phone for 30 minutes. I am awaiting a phone call from someone in management regarding this mess. Very disappointing. There was a bunch of people who had same problem waiting… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We understand your frustration and would like to look into this. Please email us using the contact information at the top of the page. Thank you!

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★★★★★

“Help with Booking”

Written on: 07/02/2014 by carma18 (1 review written)

The Customer Service Representative was very helpful with booking my trip. I encountered an error while checking out and she was able to retrieve my exact booking at the same price. Thank you for all your help!… Read Full Review

Bookit.com's Response to carma18's Review

Written on: 10/02/2014

Thank you for your review! We appreciate you!

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★★★★★

“The Soap Lady”

Written on: 07/02/2014 by marisolvb (1 review written)

I was browsing with different companies to book our summer vacation package in Orlando, Florida. Although there were very good offers with the other guys, bookit.com had the best combination of flight, hotel & car. Plus, I got tickets for 2 parks, practically for the price of 1 admission. All-in-all, I'm very pleased with my savings… Read Full Review

Bookit.com's Response to marisolvb's Review

Written on: 10/02/2014

We are so glad you were able to get everything you needed and hope you have a wonderful time!

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★★★★★

“Best Company Ever!!!!”

Written on: 07/02/2014 by edna58 (1 review written)

I was trying to make reservations to Punta Cana and was having trouble,so I call and talk to one of the agents, and she was with me for about 45 until we solve the problem!!she was very patient and helpfull.I like Book it.com they have really great deals!!!I have booked with them 3 times now and will use them again and again… Read Full Review

Bookit.com's Response to edna58's Review

Written on: 10/02/2014

Thank you for your review and we appreciate you! Have a great time in Punta Cana!

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★★★★☆

“Speedy, polite and helpful response assisting me in...”

Written on: 07/02/2014

I had an issue booking online so I called the Toll Free # and very quickly an agent answered. She was very professional, gathered all the information she required and gave me the information I required to successfully book my hotel room. When I went into my email box at the end of my call the confirmation email was already there! Good job. Will definitely use Book It again… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are so glad we were able to help and wish you happy travels!

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★★★★☆

“Booking out of here via Book-it”

Written on: 07/02/2014 by gulfnut (1 review written)

The only complaint was going through different webs to get the price. I actually got the web site by accident. I've used another one in the past and I thought theirs was easier… Read Full Review

Bookit.com's Response to gulfnut's Review

Written on: 10/02/2014

Thank you for your review and have a wonderful trip!

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★★★★★

“Quick and Easy”

Written on: 06/02/2014 by HorizonView (1 review written)

Needed to make a hotel reservation for a near future date. First time on this web site. Good rate and easy to book… Read Full Review

Bookit.com's Response to HorizonView's Review

Written on: 10/02/2014

Thank you for your review!

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★☆☆☆☆

“Worse service ever!”

Written on: 06/02/2014 by js123456 (1 review written)

dont ever book with bookit!!!! never received my $100 gift card voucher which was promised promo code for $40 off was applied and showed under my itin but my cc was charged the full amount without including the $40 off service is terrible, can't believe it!… Read Full Review

Bookit.com's Response to js123456's Review

Written on: 10/02/2014

We are sad to hear that this happened. Please email us by using the contact information at the top of the page and we will be in contact as soon as possible. Thank you!

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★★★★★

“Awesome service”

Written on: 06/02/2014 by RemiJ (1 review written)

We were having a few issues booking online and we called customer service and got a hold of a woman, she was very friendly and worked with us. I couldn't have asked for better customer service :)… Read Full Review

Bookit.com's Response to RemiJ's Review

Written on: 10/02/2014

Thank you for your review and we are glad we were able to help!

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