BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this
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★★★★☆

“Website could be better!”

Written on: 11/02/2014 by dsambu (1 review written)

I have booked several vacations over the years with bookit be it still forces me to go in as guest each time! The deals are great and that's my only complaint. Very frustrating when you go through all the trouble of adding your info. & cannot use it next time… Read Full Review

Bookit.com's Response to dsambu's Review

Written on: 12/02/2014

I you will email your name using the contact information at the top of the page, we will be glad to have a representative set it up to where it saves you as a member and your information will remain saved. Thank you!

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★★★★★

“Always use Bookit.com”

Written on: 11/02/2014

I'm not much for words but I will just say that Bookit has not let me down yet. I have booked 2 trips to all-inclusive resorts to Mexico and now just booked my third trip to Mexico (going in April). Bookit.com is so easy to use and has always come through on everything I wanted in a vacation :)… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Thank you for your review and we appreciate you! Have a great time in Mexico!

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★★★★☆

“Had issues”

Written on: 11/02/2014 by michellew333 (1 review written)

Had drawn out problems with them double booking my room and the members section not working correctly. BUT......was handled and fixed by the most efficient and NICE customer service rep I have ever encountered (and I am picky). If I was able to deal with Derrick Simpkins every time I used book it I would give it 5 stars… Read Full Review

Bookit.com's Response to michellew333's Review

Written on: 11/02/2014

We are so glad we were able to assist you! Thank you!

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★★★★★

“THE VERY BEST PLACE TO BOOK!”

Written on: 11/02/2014 by cincin (1 review written)

My experiences with Bookit have been quite painless. The process is easy and fast, whether you book online or by phone. I am very impressed with the prices I have received. It is usually much lower than other booking companies. The fee to cancel is a bit high, but it still comes out to be a better price than the others even if you did have to cancel. I recommend Bookit to everyone!… Read Full Review

Bookit.com's Response to cincin's Review

Written on: 11/02/2014

Thank you for your feedback!

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★★★★★

“Quick and easy”

Written on: 11/02/2014 by Consulrwd (1 review written)

I needed two rooms for a Friday night and first contacted the Bookit web site. Before booking our stay at Harrrah's in LV I called the hotel. The booking agent there was a fast talking high pressure salesman who quoted a price that was about 20% higher than Bookit. I called Bookit and the agent was excellent both in service and price. I will use this service again!… Read Full Review

Bookit.com's Response to Consulrwd's Review

Written on: 11/02/2014

Thank you for your feedback!

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★★★☆☆

“Hotel check in”

Written on: 11/02/2014 by Linvol (1 review written)

I was very disappointed and mad when I got to the hotel in Ocho Rios because I prepaid my hotel and when I got there the did not have my reservation even though I had a copy of the confirmation they had to run my credit card and put a hold for one night until they got it sorted out the next day. The receptionist was quite nice and accommodating. There must have been a breakdown between Bookit.Com and the Room booking agent. Very disappointed and I will be calling Bookit.com to complain about… Read Full Review

Bookit.com's Response to Linvol's Review

Written on: 11/02/2014

We understand your frustration. Please email your name and booking ID to us using the contact information at the top of the page. Thank you!

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★★★★☆

“When I made my booking online I didnt get my...”

Written on: 11/02/2014

When I made my booking online I didnt get my Restaurant voucher so I called Booking.com and they took care of immediately and now Im looking forward to our stay in Las Vegas ! thanks… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Have a wonderful time in Las Vegas and thank you for your feedback!

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★★★☆☆

“Need more upfront information”

Written on: 11/02/2014

After booked hotel found out they charge 16.00 per day for parking, would have liked to know this upfront!… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Charges such as parking fees and resort fees are included in the terms and conditions you agree to at time of booking. If you would like to speak with a representative about this matter please email your name and booking iD using the contact information at the top of the page. Thank you!

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★★★★☆

“Easy to book”

Written on: 11/02/2014

I found it easy to book through this service. All the information was there that I needed. The overall price of the accommodation I booked was a better deal than any other website. I also found the cancellation policy very reasonable… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Thank you for your feedback!

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★☆☆☆☆

“hotel booking from hell”

Written on: 10/02/2014

I had never used this site before, but according to online information and I called the hotel, had better prices than direct booking. So, I attempted to book a hotel. I inputted all information I could, but could not locate how to input dates for the booking, and inadvertently pressed accept. Now I have to contest the almost $200 charge for a "non-refundable" booking for a date I had never had any intention to use (I did NOT select ANY date)because of an error of pushing a button. This… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

We understand your frustration and would like to look into this. Please email your name and booking iD to us using the contact information at the top of the page. Thank you!

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★★☆☆☆

“TYPO”

Written on: 10/02/2014 by kathy426 (1 review written)

I am not sure why- but on the reservation my name showed with a misspelled first name- kathllen instead of Kathleen- as soon as I saw it I called your number and got someone who wanted to cancel my reservations and redo them- when I said that seemed a little complicated he went on about the airfare increased ( in an hour ??? ) and it was going to cost almost 100 dollars - I called the airline who said it was a simple change and within 24 hours should be no charge- my last name was correct it… Read Full Review

Bookit.com's Response to kathy426's Review

Written on: 11/02/2014

We are sad to hear that you experienced this. Please email us your name and booking iD using the contact information at the top of the page. Thank you!

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★★★★★

“Great Site!!”

Written on: 10/02/2014 by alohatravel (1 review written)

I have just booked my second trip with bookit.com. My first experience was great, there were no snags and the deal I was able to get with each booking was fantastic. I also had a couple questions with the second booking and called their customer service line. The representative I spoke with was completely professional, courteous, and most helpful. I will use the site again!… Read Full Review

Bookit.com's Response to alohatravel's Review

Written on: 11/02/2014

Have a wonderful trip and thank you for your feedback!

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★★★★★

“Very easy and useful”

Written on: 10/02/2014

I found a very good rate on bookit.com for myrtle beach. they beat any other site… Read Full Review

Bookit.com's Comment

Written on: 11/02/2014

Thank you for your review and we are glad we were able to assist you!

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★★★★★

“The best!!!!!”

Written on: 10/02/2014

Quick, great people, Very happy with every moment dealing with them!!!… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★☆☆☆

“Non-Enjoyable”

Written on: 10/02/2014

Bed: Hard as a rock, bed sheets wasn't bad. Pillows: 4-5 Small pillows all in pillow cases, no large pillow to sleep on, Horrible and not Comfy. Wifi: I can see why it was free.. It wasn't great at all. I think I could almost pluck all the hairs off my leg before the website fully downloaded.. … Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are sad to hear this. Did you report these issues to the front desk at the hotel or resort where you stayed?

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★★★★☆

“Great Resource”

Written on: 10/02/2014

I found this to be a helpful search engine for hotels.The filters let me hone in on the area and price I wanted. Sure wish that I could have revise my saved search vs. starting over due to a date change… Read Full Review

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★★★★☆

“The best way to book a trip”

Written on: 10/02/2014

I love this web site. They have great customer service and are affordable to plan a trip on short notice. As well love the option of Bill me later it's a great option to have for family's that are on a budget and saving up. This site was givimy to me by a friend two years ago and I'm hooked on book my family getaways with Bookit.com. … Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

Thank you for your review!

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★★☆☆☆

“A trial in patience ”

Written on: 09/02/2014

The agent spoke so fast and kept getting things wrong, such as E-mails, spelling of names, the dates traveling and the airport of departure. Try getting on a plane with a wrong name spelling or better yet, leaving from the wrong airport??? She was polite and kept saying thank you each time a correction needed to be made. She must have been training, because each time she asked something or I replied, there was a moment of "funny silence" like someone was coaching her through the transaction… Read Full Review

Bookit.com's Comment

Written on: 10/02/2014

We are sad to hear you experienced this. Please email your name and booking iD to us using the contact information at the top of the page. Thank you!

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Nardraff's Comment

Written on: 10/02/2014

Norma Nardone/Joseph Rafferty Jr. booking ID=28268926

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Nardraff's Comment

Written on: 15/02/2014

I just did. No response…...

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★★★★★

“Agent was awesome”

Written on: 09/02/2014 by michpaw (1 review written)

My girlfriend and I were trying to coordinate a getaway, leaving from two different cities arriving near the same time at our destination. The agent was very helpful and patient as we worked through the details. She made the booking efficient and helped us determine the best values for our needs. Will definitely book with them again!… Read Full Review

Bookit.com's Response to michpaw's Review

Written on: 10/02/2014

We are so glad we were able to assist you and hope you both have a wonderful getaway together!

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★★★★★

“great”

Written on: 09/02/2014 by bailey22 (1 review written)

never had any problems with booking.com--would definitely recommend your site… Read Full Review

Bookit.com's Response to bailey22's Review

Written on: 10/02/2014

Thank you for your review!

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