BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73.2% of users recommend this
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★★★★★

“Love it”

Written on: 13/02/2014

bookit.com is so easy to use!… Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

Thank you for your review!

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★★★★★

“No worries, problem fixed!”

Written on: 13/02/2014

My flight dates and resort dates did not matchup after on-line booking, my call to Book-it help-line, handled by professional, courteous operator. Rearranged my dates, "no worries", trip should go as well....Daniel… Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

Thank you for your review!

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★★★★★

“great service”

Written on: 13/02/2014

had to cancel as i put in wrong dates rep very helpfull done in 1/2 hr. thanks… Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

We understand mistakes happen and we are here to help! Thank you for your review and have a wonderful trip!

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★★★★★

“was a very happy experience”

Written on: 13/02/2014

I made an error and booked at a hotel that did not meet my first initial want which was to stay on a beach. I called right away and spoke with an extremely nice and helpful man, he was able to then right away make the change I wanted which has made me extremely happy! I will not hesitate to book with Book it again. Oh and the pricing was so comparable and even better to many of the other websites… Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

We take pride in our amazing Team and we are glad we were able to assist you. Thank you for your feedback!

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★★★★★

“my bookit experience”

Written on: 13/02/2014

I found bookit online, best prices, easy to use and responsive to any questions/concerns. I will definitely use again in the future! Also best prices :-)… Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

Thank you for your review and we are glad we were able to assist you. Have a wonderful trip!

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★★★★☆

“very happy customer”

Written on: 12/02/2014

Great costumer service, very pleased and very good deal. can not wait for a great holiday thanks to bookit.com Would highly recommend this website to family and friends! Had such a good experience!! … Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

We are so glad to assist you and look forward to helping you book again in the future!

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★★★★★

“Easy, grate deal”

Written on: 12/02/2014

I found the site to be easy to use. They offered the best deal that I could find. … Read Full Review

Bookit.com's Comment

Written on: 13/02/2014

Thank you for your review!

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★★☆☆☆

“Their website is chockfull of errors”

Written on: 12/02/2014

I've been trying to cancel a booking from their website for the past few days, and it's still showing as confirmed. If you're not able to cancel online, the website tells you to call their customer service. Customer service then lets you know that they will charge you $25 for changing it online. What a waste of time and money! After speaking to a customer service agent, they say that the cancellation will show up in 3 days online, and your refund comes back to you in 15 business days. I… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Please email your name and booking iD to us using the contact information at the top of the page. We understand your frustration and will try to resolve this matter. Thank you!

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★☆☆☆☆

“NEVER WILL USE BOOKIT OR RED ROOF AGAIN!”

Written on: 12/02/2014

The red roof inn wanted a credit card at check in, they said it was policy. I gave them mine. At check out the lady said she needed to see a credit card, so my husband gave her his, (I did go in at check out. So Bookit charged our card when we made reservation, Red roof Inn charged both cards, so we ended up paying the 4 nights 3 times. WILL NEVER USE BOOKIT OR RED ROOF INN AGAIN>… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Please email your name and booking iD to us using the contact information at the top of the page. We will look into this. Thank you!

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★★★★★

“So Far So Good”

Written on: 12/02/2014 by VegasBaby69 (1 review written)

Booked a holiday to Las Vegas for 12 nights staying at Vdara for 6 people traveling from Melbourne Australia . I did this then stumbled across lots of negative reviews about bookit.com , so decided to phone bookit.com to confirm everything . Anyhow guy was very polite and helpful , he contacted airline and hotel while i was on the phone and gave me confirmation numbers which i then used to contact the airline and hotel . All checks out and everything is booked ... AT this stage couldn't be… Read Full Review

Bookit.com's Response to VegasBaby69's Review

Written on: 12/02/2014

We won't let you down! Have a fabulous trip! Please do not hesitate to contact us if you need anything before your trip!

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★☆☆☆☆

“Your commitment to customers stinks”

Written on: 12/02/2014

I booked a 2 bedroom 8 days before travel date paying well over 2000 dollars for three nights! 3 days before my departure I get an email indicating they overbooked the apartment. They had no other apartment to fit my specifications. They offered me two studios. I went from a 1200 square foot 2 br to less than 600 for two rooms. Remember it was book it's fault. Not to mention they wanted 500 dollars more for a less than 3 star. 2 hours later I still did not have an acceptable reason for… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

We are sad to hear you experienced this. Please email your name and booking ID using the contact information at the top of the page. Thank you!

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★★★★★

“Awesome, Awesome Service”

Written on: 12/02/2014

I found myself in an odd position as I wanted to vacation in Mexico with my sister however she lives in Saskatoon and I live in Langley BC. We were looking at an all inclusive holiday but since we both live in different cities it can not be done. If I booked for myself and indicated 2 in the room then it automatically booked 2 people for flight as well. You only get the all inclusive special if you are both flying out of the same location and returning back to the same location. If I booked… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

We strive to offer great service and reviews like this encourage us to keep working hard! Thank you for your review and we appreciate you!

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★★★★☆

“Best price ever”

Written on: 12/02/2014

Booked a holiday with book it - paid in dollars what's quoted on other website in sterling. Marvelous - will use this site again. Will review hotel once been… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Thank you for your review!

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★★★★★

“It way my first time. I love the experience it was...”

Written on: 12/02/2014

It way my first time. I love the experience it was easy for me to used the site. The price was better than the rest… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Thank you for your review!

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★★★★★

“Great Site to Getting Good Deals”

Written on: 12/02/2014

I have been using this site since a couple years ago. Not once I felt bad about the deal I got. First time to look for a good flight deal, I compared all similar sites. This site gave me the cheapest one. Since then, I pretty much go to this site whenever I plan to fly. It's very easy to use. It doesn't have any hidden cost. It's perfect for me… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

We are so glad we were able to assist you and look forward to helping you book again!

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★★★★★

“I have booked the trip on line ”

Written on: 12/02/2014

I just booked our trip yesterday,to the Wyndham Lake Buena Vista. I just want to comment on your booking agents.I had many questions and called twice before booking our hotel. They were so patient, and helpful. I also called the hotel and they answered my questions and did not hurry me along at all. We are going in March and as long as the room is clean and odorless we will be happy as we are on a budget. … Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

We are glad we were able to assist you and hope you have a wonderful trip! Please let us know if you need anything else.

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★☆☆☆☆

“Worst service ever”

Written on: 11/02/2014

An advertised $90 per night room turned into a $322 nightmare. Book it staff was no help, very disappointing! Hold times were unbearable and no resolution was found. I will be sure to let everyone I know NOT to ever use Book it!!!… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Please email your name and booking iD using the contact information at the top of the page. We will look into this matter. Thank you!

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★★★★☆

“Website could be better!”

Written on: 11/02/2014 by dsambu (1 review written)

I have booked several vacations over the years with bookit be it still forces me to go in as guest each time! The deals are great and that's my only complaint. Very frustrating when you go through all the trouble of adding your info. & cannot use it next time… Read Full Review

Bookit.com's Response to dsambu's Review

Written on: 12/02/2014

I you will email your name using the contact information at the top of the page, we will be glad to have a representative set it up to where it saves you as a member and your information will remain saved. Thank you!

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★★★★★

“Always use Bookit.com”

Written on: 11/02/2014

I'm not much for words but I will just say that Bookit has not let me down yet. I have booked 2 trips to all-inclusive resorts to Mexico and now just booked my third trip to Mexico (going in April). Bookit.com is so easy to use and has always come through on everything I wanted in a vacation :)… Read Full Review

Bookit.com's Comment

Written on: 12/02/2014

Thank you for your review and we appreciate you! Have a great time in Mexico!

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★★★★☆

“Had issues”

Written on: 11/02/2014 by michellew333 (1 review written)

Had drawn out problems with them double booking my room and the members section not working correctly. BUT......was handled and fixed by the most efficient and NICE customer service rep I have ever encountered (and I am picky). If I was able to deal with Derrick Simpkins every time I used book it I would give it 5 stars… Read Full Review

Bookit.com's Response to michellew333's Review

Written on: 11/02/2014

We are so glad we were able to assist you! Thank you!

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