BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this
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★★★★★

“my first vacation”

Written on: 12/04/2014 by encore2013 (1 review written)

book it .com did all the hard work for me made it so easy and worry free I had more time to pack and get ready for a big trip… Read Full Review

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★★☆☆☆

“Billed Twice”

Written on: 08/04/2014 by LaceyKane1950 (1 review written)

The hotel accommodations were great but my bank account as debited twice for the full hotel cost and it took BookIt.com almost two weeks to get this straightened out eventhough they acknowledge the error on the first day that I called. This was unacceptable customer service. I do not recommend this service… Read Full Review

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★★★★★

“Costa Rica Adventures”

Written on: 04/04/2014 by Young500 (1 review written)

Pros: Enjoyed services we received from Book It. Punta Leona Resort was beautiful. Staff did everything possible to make our visit a memorable experience. Available 24/7 and went out of their way to arrange tours, pickups on shuttles. Food good. Surroundings beautiful. Agents at BookIt provided everything we needed for our super holiday from travel, accomodations and vouchers. Cons: Incredibly long waits in layovers and seemed out of the way travel to get us back to LA. Over 50 hrs. in wait… Read Full Review

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★☆☆☆☆

“Bait and Switch”

Written on: 03/04/2014

Bookit's new cruise division called offering a three night cruise for $98 per person plus port charges and gratuities. After weeks of trying to book the cruise with their own cruise booking department, the total price per person was $353. The port charges that they said would be between $50-$80 were really $249 per person. Customer service sucked and I had to file a BBB report to get our original deposits back. I have used Bookit before with similar problems. Being double charged for the… Read Full Review

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★☆☆☆☆

“Overpaid for my booking!”

Written on: 31/03/2014 by FrequentTraveler22 (1 review written)

I was highly disappointed to learn that I paid over $50 more for my room through Bookit.com than I would have had I booked directly through the hotel where I stayed for one night in South Beach in Miami. The hotel told me to take it up with Bookit.com because they charge them the same rate as guests. Well after a 20 minute conversation, I was not able to speak to a Manager in any capacity and all she would say is that the rates they charge are what they charge, after first admitting that the… Read Full Review

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★☆☆☆☆

“Rip off !!!”

Written on: 24/03/2014 by pissy (1 review written)

I booked a hotel on bookit.com After about 2week bookit.com their own site offered the same hotel for a cheaper price. I called customer service and got no where so I asked for a supervisor After being put on hold for ever !!!!!! He proceeded to tell me that I didn't read the fine print....They only match for 24 hrs after you make the reservation and it would cost me $25.00 to cancel the booking. I proceeded to tell him I use internet booking services a lot and on other sites I have had no… Read Full Review

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★★★★★

“Booked Vac Pkgs Many x's via Bookit.com-VERY Helpful!!! ”

Written on: 22/03/2014 by tranquilo (1 review written)

1- Love the optional pymt plans w/no interest (pay delay), you just have to take the time and look through hotels or call CS agent. It takes some time online to find hotels that participate. You have to go all the way to end (pymt choices) to see if pay delay available. You have to meet a certain amt, too; I think $550? With Vegas it's the majority of MGM owned hotels. 2- Bookit always has promo codes for $ off flights or pkgs. Sometime look online via Bookit promo codes. Other times its… Read Full Review

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★★★☆☆

“Not what I thought”

Written on: 22/03/2014

I don't see the benefit of using bookit.com. I didn't save any money. The hotel rates weren't discounted. and I paid $5-$10 more for a CityPass than I would have buying directly from the vendor. The only benefit is that I purchased everything through one vendor. However, I won't do it again… Read Full Review

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★★★★☆

“No surprises! ”

Written on: 22/03/2014 by Cesaro110 (1 review written)

Bookit.com provided best rates for our Mexico trip. There were no hidden charges or fees. Customer service was great. They provided rooms and services as purchased. I would use them again and would recommend them to anyone… Read Full Review

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★★★★☆

“No problems!”

Written on: 22/03/2014 by Ogden259 (1 review written)

So after reading the bad reviews on bookit I was a little worried! I had no problems at all with the booking, I would use bookit again, we had no hidden fees, bookit was helpful with any questions I had! We had a blast in Vegas!!!… Read Full Review

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★★★★★

“Value matters”

Written on: 21/03/2014 by Terry315 (2 reviews written)

I was pleased with all aspects of Bookit. The vacation I booked for myself and my two 14 yr old nephews was exactly what I was looking for. The price was excellent. We were not looking for a remote luxury hotel but one where we could interact with the local community, shop at the neighborhood market and breakfast where the taxi drivers catch a bite. The location of our hotel was perfect. It was on the beach and a 15 minute walk to town either along the main road or the beach. The hotel… Read Full Review

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★★★★★

“Great Experience!”

Written on: 19/03/2014 by MaximFlores (1 review written)

Everything from the flight to the resort and back again was wonderful. Everyone was friendly and very helpful. The only negative I had was 3 out of 4 flights, I did not get to sit with my husband, but on some days, that maybe a good thing. lol… Read Full Review

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★★★☆☆

“Book yes Extras no”

Written on: 14/03/2014 by OSUBet (1 review written)

We have used Bookit multiple times over 2 or 3 years. They have great deals but anything other than the flight and the Hotel is hit or miss. We have had some great trips but some issues here and there come along about 50% of the time. I think they go with some unreliable vendors in certain cases. I would still recommend them as an agent and search engine, but do not include the extras that are offered without really thinking about it. Ground transportation, excursions, etc… Read Full Review

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★★★★★

“Don't worry be happy with BOOKIT.COM !!!”

Written on: 10/03/2014 by sunshine4me (1 review written)

Bookit.com is the best !!! every time I'm planning to go on vacation i go to BOOKIT.COM , CAN'T BEAT THERE PRICES !!! and i do my homework i do look at other TRAVEL AGENTS and no one compares to BOOKIT.COM prices and COSTUMER SERVICE THEY ARE VERY FRIENDY AND HELPFUL IN EVERY WAY !!! THANK YOU BOOKTIT.COM !! I'LL BE BACK AGAIN !!!… Read Full Review

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★☆☆☆☆

“Patent deceit ”

Written on: 07/03/2014 by Celtica (1 review written)

They appeared to offer the most competitive price - not by much, though - and when I finalized the transaction I saw that the room rate with double occupancy was a Per Person rate making the total 70% more than what the actual hotel was charging and vastly more than other travel service!! When I tried to cancel (10 minutes later) I was told I'd have to pay $25 penalty. Needless to say my credit card company said they'd dispute and that I would win. This is a warning read very carefully before… Read Full Review

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★★★★★

“No problems whatsoever”

Written on: 05/03/2014 by Gina67 (1 review written)

I have booked with other online travel sites many times before. This was my first time with bookit.com. We had no problems, whatsoever. We booked our shuttle from the airport to our hotel through bookit.com, as well. The representitive who met with us the next day, following our arrival, to arrange our shuttle back to the airport and book any excursions that we wanted was a pleasure to deal with. What we paid for is what we were charged. There were no additional charges or fees after… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE”

Written on: 05/03/2014

Had heard good things about this site. When we searched for our trip for flight+hotel+car we were given a pretty good price ($1022), but you couldn't book it online (how convenient...)- you had to call. When we called, the people (yes we had to call multiple times) said that the "Search Number" either did not exist (even though we were looking directly at it) or did not include the price of the car (which it was supposed to). The attendant told me to do a new search for the flight+hotel+car… Read Full Review

Bookit.com's Comment

Written on: 05/03/2014

Please email your name and booking ID along with this review using the contact information at the top of the page so that we may look into this and work to make it right. Thank you!

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★☆☆☆☆

“Worst Booking Site”

Written on: 03/03/2014

Bookit.com allowed customer to book hotel the day before, however there is no guarantee the room would be available at the Hotel. Bookit.com informed me to allow 72 hours to confirm the reservations at the Hotel AFTER I HAD AREADY BOOKED AND PAID. The website should not have allowed any reservations within 72 hours. I spent all day on the phone with Bookit.com and the Hotel for them to confirm there was a room for and my family.I will never book anything through Bookit.com again… Read Full Review

Bookit.com's Comment

Written on: 05/03/2014

Please email your name and booking ID along with this review using the contact information at the top of the page so that we may look into this and work to make it right. Thank you!

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★★★★★

“This is very convenient”

Written on: 03/03/2014 by AllenKrause (1 review written)

I did flight and hotel reservations and was a breeze. No problems and will do it again, Saved a lot of money on the package and have told many people about Book It. Cannot say much about the hotel i selected. But again the on-line reservations were a breeze. Thank You, I will be back… Read Full Review

Bookit.com's Comment

Written on: 03/03/2014

Thank you and we look forward to helping you book again!

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★★★★★

“This is the fifth vacation I have booked with Bookit”

Written on: 02/03/2014

This is the fifth time I have used Bookit to plan a vacation. I have always been treated well by them. I feel they offer a good price and top quality customer service. I have used a travel agency and was disappointed that the vacation they planned for me was not appropriate for my age at all. I have never felt that way with Book It… Read Full Review

Bookit.com's Comment

Written on: 03/03/2014

Thank you for your review!

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