BookIt.com Reviews - www.bookit.com

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this
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★★★★★

“Due to the weather our trip was canceled. Airlines...”

Written on: 27/12/2010

Due to the weather our trip was canceled. Airlines rescheduled our fight to a different day, we hoped that we could also reschedule our accommodations and car rental. As soon as I got home I called bookit.com to see what they could do for us. Not only they have rescheduled everything for us to our satisfaction but Joe at extension 5137 went out of his way and called our hotel to made sure we could get us the same room an in the process saved us money. Joe also informed us that since we are… Read Full Review

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★★★★★

“Bookit saved our trip!! American Airlines called us...”

Written on: 09/12/2010

Bookit saved our trip!! American Airlines called us at midnight to let us know our flight leaving at 6am was cancelled. They offered us to drive 3 hours to another city and arrive on our vacation @10 that night?!? Called bookit they worked non stop for a few hours found us a flight an hour away purchased us tickets for one way on Continental so we could arrive at our original arrival time. LOVE bookit thanks for saving our vacation =)… Read Full Review

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★★★★★

“I had superior customer service with bookit.com. I...”

Written on: 19/11/2010

I had superior customer service with bookit.com. I talked to D.J. and he was so friendly and nice and really cared to take care of my vacation. I had booked online and when I looked at my travel itinerary I noticed I had the wrong departure flight time. I called the 1-800 number and got help within a few minutes. D.J. quickly and easily switched my flight to the one I had wanted in the first place and even helped me pick the seats so my husband and I would be seated next to each other on the… Read Full Review

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★★★★★

“I am definitely the type that does his homework before...”

Written on: 04/11/2010

I am definitely the type that does his homework before booking a trip. Last week I needed to book a last minute trip to San Francisco and Bookit beat the prices that I checked on Kayak, CheopoAir, Expedia, Priceline, and Hotwire. I called Bookit to see if I could get a package put together with specific flights and a specific hotel in the heart of San Francisco. Krystal was more than helpful and minutes later my trip was booked with ideal customer service. I got the exact flights that I was… Read Full Review

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★★★★★

“I have used this site many times and have never been...”

Written on: 22/10/2010 by KHope (1 review written)

I have used this site many times and have never been disappointed. They have some really low prices in comparison to other sites and have excellent customer service. I have been to Jamaica, New Orleans, New York, Cancun and Cozumel through them and have never had an issue with my booking. The best deals seem to be in Mexico, especially Cancun. I would definitely recommend them to a friend… Read Full Review

Flower2011's Response to KHope's Review

Written on: 11/01/2011

Hello,me and my husband are wanting to go to mexico in nov and are wondering when u went to cancun where the prices sat at for the ll-inclusive vacations.

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★★★★★

“We went to Las Vegas this summer through Bookit, we...”

Written on: 20/10/2010

We went to Las Vegas this summer through Bookit, we chose the Mystery 5 Star trip..........OMG what a Fantastic Hotel we got, especially for the Price, it was worth the *Risk*, and we would most certainly do it again. !

1st time in Vegas, LOVED it, going again, and through BOOKIT also. No complaints, EVERYTHING was as we were told, No Hitches or Glitches at all.

Rather than depepnding on my agent, I confirmed Everthing Myself personaly, why would anyone not do thatjust for peace of… Read Full Review

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★★★★★

“I booked a (Las Vegas) trip through Bookit.com for the...”

Written on: 14/10/2010 by susie123 (1 review written)

I booked a (Las Vegas) trip through Bookit.com for the first time yesterday. Earlier today, Melanie, a representative called to make sure all information (both mine and the package) is correct. When I asked if I could cancel the flight arrangement for one passenger, she gladly helped me. Later, I received an email from Jodi, another representative, confirming the change. When I emailed back asking if I would get another itinerary, Jodi called me back to explain that the change will be reflected… Read Full Review

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★☆☆☆☆

“I spoke with the bookit.com representative and clearly...”

Written on: 30/09/2010

I spoke with the bookit.com representative and clearly requested an ocean view room (not partial view, not garden view...etc) . I made sure it was what we clearly discussed. I also requested an All INCLUSIVE package (not with limitations). We also requested Villa Del Arco in Cabo San Lucas. And to our shock, the Villa Del Arco reception desk said we had a garden view and there is nothing about Ocean View. I called Bookit.com right away from the hotel and spoke with a supervisor and asked… Read Full Review

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★☆☆☆☆

“they lure you with flashy cheap prices.. but when...”

Written on: 07/09/2010

they lure you with flashy cheap prices.. but when actually book it.. it is more expensive than some other places… Read Full Review

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★☆☆☆☆

“They offered a $100.00 American Express Card when you...”

Written on: 01/09/2010

They offered a $100.00 American Express Card when you booked three night stay before midnight on August 31,2010. I called and booked the trip at 11:20 p.m. and was told the card was no longer available. The reason was because they use a differnt time zone than Louisiana. The agent I spoke to was based in Panama City Beach Fl. same time zone as Louisiana. I asked to talk to someone else because the site still showed a count down clock of 2hrs&20something minutes and was told no one could help… Read Full Review

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★★★★☆

“My experience with Bookit was great. I called prior to...”

Written on: 31/08/2010 by lynnabercrombie (1 review written)

My experience with Bookit was great. I called prior to our vacation several times with questions about our accommodations and reached an actual agent within a minute! They were polite, helpful, and very informative. The trip went off without a hitch.The hotel, service, and package more than exceeded our expectations. I can't wait to use them again...far better than experiences I've had with Hotwire and Expedia. It was like having a professional travel agent (like we all booked through prior to… Read Full Review

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★☆☆☆☆

“Very unorganized company- they forgot to make my...”

Written on: 28/08/2010

Very unorganized company- they forgot to make my reservation at hotel, then they made it it, and then double charged me. Each phone call took over an hour even after I reached someone, since they had to check each thing with a manager. In the end I recieved what i paid for, but it was way too much of a hassle. i will never book with them again… Read Full Review

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★☆☆☆☆

“Bookit.com snags up random available seats from...”

Written on: 25/08/2010

Bookit.com snags up random available seats from airlines that are not together. Why would someone book a vacation for two and not expect to sit next to each other on the flights to/from vacation? My fiance and I recently used Bookit.com for a trip to Aruba. This included hotel and flights. We were not seated together on the 4 hour flight between the U.S. and Aruba. This was pretty upsetting. In fact, our seats home were not assigned to us until minutes prior to takeoff. We even tried to… Read Full Review

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★☆☆☆☆

“Booked a room in destin as "water view". The only...”

Written on: 22/08/2010

Booked a room in destin as "water view". The only view I had after checking in was the side of the building (other wing of hotel). The info on the site did not mention that no drinks or ice chest were allowed at the (condo's) pool. When I contacted Bookit.com to file a complaint, they told me that all intyernet users need to do their own research and NOT RELY ON BOOKIT.COM SITE DESCRIPTION. I will Never Again use Bookit.com - avoid this site if you want value and full disclosure! WP -… Read Full Review

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★☆☆☆☆

“I would never recommend Bookit.com to anyone ever. ...”

Written on: 19/08/2010

I would never recommend Bookit.com to anyone ever. Not only their representative have no idea what they are recommending. I was looking for hotel on the beach, instead our reservation were made for an appartment that was turned to a condo and was rented out. It was dirty and looked like nobody lived there for a long time and everything was old and beds were falling apart. On top of that appartment that were turned into condo - had doors and with no air circulating in the hall way - had a… Read Full Review

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★★★☆☆

“I have booked three stays with bookit. My complaints...”

Written on: 15/08/2010

I have booked three stays with bookit. My complaints are that they delete the bad reviews.I know because I left one for a hotel and they deleted it after less than 6 month while they kept some good reviews reviews from 2 years ago.The next stay was trouble free, but the last one I found out that they burry the added fees deep in the fine print, in a click on, expandable terms of service. I thought I got a great rate at $75 for a "room", but ended up paying a 15,- "registration" fee and a 55,-… Read Full Review

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★★★☆☆

“bookit site for NU hotel in brooklyn only had queen...”

Written on: 27/06/2010

bookit site for NU hotel in brooklyn only had queen choice so stupidly i assumed that this was a room with two queen beds. not realizing that this restriction might be the reason for bookit showing the lowest price on the net. the hotel at first didn't switch us but then thought better of it and gave us two twin beds.
i would have liked the clerk at bookit to explain this quirk. perhaps she didn't know. i would be tempted to use this site with caution… Read Full Review

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★☆☆☆☆

“never again with these guys. Cheat”

Written on: 27/06/2010

never again with these guys. Cheat… Read Full Review

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★☆☆☆☆

“We booked an ocean front room thru bookit.com. When...”

Written on: 20/05/2010

We booked an ocean front room thru bookit.com. When we arrived the hotel hadn't heard of us..... After calling and being put on hold for long periods,we never got thru to them...the hotel tried to help us,bookit did nothing...we have a pending dispute with them for our money back. Horrible horrible service ...Debbie in maine… Read Full Review

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★☆☆☆☆

“I havce booked two trips with bookit.com now and both...”

Written on: 07/03/2010

I havce booked two trips with bookit.com now and both rooms were horrible. They put you in the noisest room in the worst location or the poorest room on the resort and both were expensive resorts. In Breckenridge, we were on the corner of main street across from three bars. They refused to upgrade us evcen for a fee. In Mexico only by having a FIT were we moved from the kiddo pool where the noise started at six am. Both resorts were very expensive and we paid top dollar to find poor room… Read Full Review

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