Drac In A Box Reviews - www.dracinabox.com

Click here if this is your business
★★★★☆
3.5 / 5
65% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Drac In A Box - www.dracinabox.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“I'd been on this website several times and was...”

Written on: 19/12/2010

I'd been on this website several times and was slightly put off by the prices. However after a few years I were finally in a position where I was making enough money to be able to afford items of such prices.

I decided to take the plunge and order a beautiful dress which cost £110, a long skirt, and a pvc basque style top.

I ordered happily, well in advance, I was due to go to an event with a date I wanted to impress in a months time. I waited about a fortnight for these items to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I placed an order with this website in early October. ...”

Written on: 14/11/2010

I placed an order with this website in early October. I received the item two weeks later and we were disappointed with the craftsmanship of the item, so we returned it. I have been waiting now over a month after several pleas to get a refund for the item. I received one email saying they would check into whether the item was returned. That was over two weeks ago. Give me my money back!

I would not recommend this store. Sorry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My fianc ordered a very expensive jacket from Drac in...”

Written on: 17/08/2010

My fianc ordered a very expensive jacket from Drac in a Box well over a year ago. After a few months of waiting, he was told that they were having problems with their seamstress, and that they would give him a refund if he wanted. He emailed them back saying he would like a refund, with no reply or money sent. A few months later, he emails again and again with no response until he finally threatens legal action. Suddenly the emails become immediate and the store owner apologises profusely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“waiting for goods that were ordered in April lots of...”

Written on: 30/06/2010 by web wonderer (1 review written)

waiting for goods that were ordered in April lots of emails
would not recommend

I gave one star on overall rating as the web site would not let me leave it blank!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Squigglemuffin1's Response to web wonderer's Review

Written on: 17/08/2010

My fianc and I had a similar thing happen to us with that store for an item that was around £300. We emailed and emailed for months with no response, until we threatened legal action. The shop owner emailed us immediately saying he would give us our money back, but never did. We emailed them again saying that we were taking legal action, but unfortunately it seems that unless we want to spend a heap of money, there's nothing we can do.
<br/>
<br/>My fianc suggested that we wrangle together a bunch of their customers who had similar experiences and do some kind of joint lawsuit. Would this be something that you would be interested in? Sadly I think the fact that legal action is so expensive is how Drac in a Box stays in business- they know that people aren't going to be bothered or aren't going to spend on the money on actually doing something about it.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I placed an order for a coat just before Christmas as...”

Written on: 18/01/2010 by jakethepeg (1 review written)

I placed an order for a coat just before Christmas as I just had to have a priest coat and it arrived today three weeks earlier than I expected.

The coat is very well made and fits me very well indeed Drac also adjusted the height and sleeve length for me as I am rather tall.

The coat was very well wrapped and I am very happy with my shopping experience and I will definitely be back and recommend to my friends.

The website is easy to use too and I am very happy.
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Last December 2008 I ordered some rather special items...”

Written on: 04/05/2009 by Pat Norton (1 review written)

Last December 2008 I ordered some rather special items as Xmas presents for my friend. I wish I had read the reviews of this online retailer before going anywhere near dracinabox. So many emails later, so many phonecalls, so many pleas, so many promises and still no sign of my order being delivered! In April I gave up and asked for the money to be credited to my debit card. Still no sign of that happening though 3 deadlines have now come and gone. This company simply does not deliver the goods… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview