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Written on: 05/04/2012
Just wanted to add a more up to date experience to reviews and it is based on the service and contact only at the moment as my goods are waiting at home and I haven't had a chance yet to see them. I ordered a coat and boots then read the reviews. There have been so many negative experiences that I really had a panic over what was going to happen, so sent them an email asking how long the goods would take as they were in the sale (so should be in stock). They replied within 24 hours and said… Read Full Review
Written on: 07/05/2011
May 2011. Stay away from this company unless you dont mind ever getting a refund for a returned item! They will send you polite short emails saying they will refun today but they never do. Am in the process of pursuing them for £30 for a bustle skirt that was worth about £5 and returned. Avoid at all costs!… Read Full Review
Written on: 19/12/2010
I'd been on this website several times and was slightly put off by the prices. However after a few years I were finally in a position where I was making enough money to be able to afford items of such prices.
I decided to take the plunge and order a beautiful dress which cost £110, a long skirt, and a pvc basque style top.
I ordered happily, well in advance, I was due to go to an event with a date I wanted to impress in a months time. I waited about a fortnight for these items to be… Read Full Review
Written on: 14/11/2010
I placed an order with this website in early October. I received the item two weeks later and we were disappointed with the craftsmanship of the item, so we returned it. I have been waiting now over a month after several pleas to get a refund for the item. I received one email saying they would check into whether the item was returned. That was over two weeks ago. Give me my money back!
I would not recommend this store. Sorry… Read Full Review
Written on: 17/08/2010
My fianc ordered a very expensive jacket from Drac in a Box well over a year ago. After a few months of waiting, he was told that they were having problems with their seamstress, and that they would give him a refund if he wanted. He emailed them back saying he would like a refund, with no reply or money sent. A few months later, he emails again and again with no response until he finally threatens legal action. Suddenly the emails become immediate and the store owner apologises profusely… Read Full Review
Written on: 30/06/2010 by web wonderer (1 review written)
waiting for goods that were ordered in April lots of emails
would not recommend
I gave one star on overall rating as the web site would not let me leave it blank!… Read Full Review
Written on: 18/01/2010 by jakethepeg (1 review written)
I placed an order for a coat just before Christmas as I just had to have a priest coat and it arrived today three weeks earlier than I expected.
The coat is very well made and fits me very well indeed Drac also adjusted the height and sleeve length for me as I am rather tall.
The coat was very well wrapped and I am very happy with my shopping experience and I will definitely be back and recommend to my friends.
The website is easy to use too and I am very happy.
… Read Full Review
Written on: 04/05/2009 by Pat Norton (1 review written)
Last December 2008 I ordered some rather special items as Xmas presents for my friend. I wish I had read the reviews of this online retailer before going anywhere near dracinabox. So many emails later, so many phonecalls, so many pleas, so many promises and still no sign of my order being delivered! In April I gave up and asked for the money to be credited to my debit card. Still no sign of that happening though 3 deadlines have now come and gone. This company simply does not deliver the goods… Read Full Review
As rated by our community of reviewers
" The best cases to buy " Read More
" Appalling quality and dreadful customer service " Read More
" The worst company ever! " Read More
Written by Bigboss73
" Poor Customer Service, missing deliveries, out of stock issu " Read More
" Do not buy from this company! " Read More