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Written on: 14/11/2010
I placed an order with this website in early October. I received the item two weeks later and we were disappointed with the craftsmanship of the item, so we returned it. I have been waiting now over a month after several pleas to get a refund for the item. I received one email saying they would check into whether the item was returned. That was over two weeks ago. Give me my money back!
I would not recommend this store. Sorry… Read Full Review
Written on: 17/08/2010
My fianc ordered a very expensive jacket from Drac in a Box well over a year ago. After a few months of waiting, he was told that they were having problems with their seamstress, and that they would give him a refund if he wanted. He emailed them back saying he would like a refund, with no reply or money sent. A few months later, he emails again and again with no response until he finally threatens legal action. Suddenly the emails become immediate and the store owner apologises profusely… Read Full Review
Written on: 30/06/2010 by web wonderer (1 review written)
waiting for goods that were ordered in April lots of emails
would not recommend
I gave one star on overall rating as the web site would not let me leave it blank!… Read Full Review
Written on: 18/01/2010 by jakethepeg (1 review written)
I placed an order for a coat just before Christmas as I just had to have a priest coat and it arrived today three weeks earlier than I expected.
The coat is very well made and fits me very well indeed Drac also adjusted the height and sleeve length for me as I am rather tall.
The coat was very well wrapped and I am very happy with my shopping experience and I will definitely be back and recommend to my friends.
The website is easy to use too and I am very happy.
… Read Full Review
Written on: 04/05/2009 by Pat Norton (1 review written)
Last December 2008 I ordered some rather special items as Xmas presents for my friend. I wish I had read the reviews of this online retailer before going anywhere near dracinabox. So many emails later, so many phonecalls, so many pleas, so many promises and still no sign of my order being delivered! In April I gave up and asked for the money to be credited to my debit card. Still no sign of that happening though 3 deadlines have now come and gone. This company simply does not deliver the goods… Read Full Review
As rated by real users
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Written by victoriaellis
" Appalling " Read More
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Written by Gillcarey
" Disappointment with Customer Service " Read More