Hatched.co.uk Reviews - www.hatched.co.uk

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk

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★★★★★

“Sold within a week”

Written on: 19/09/2013

Having previously viewed a property last year through Hatched and being very impressed by their services, we decided to try them when selling our house this year. Their service from start to finish has been excellent, their communication is first class, they offer a totally professional service, and of course are massively cheaper than high street estate agents. We sold our house through them within one week. I would have no hesitation in recommending Hatched at all, and will definitely use… Read Full Review

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★★★★★

“Above and beyond”

Written on: 18/09/2013 by HCrumley (1 review written)

I've recently sold my property through Hatched and can't rate them highly enough. I was slightly nervous when embarking on using an online estate agent but am completely converted. As well as saving myself over £2500 I received an excellent service with members of staff who went above and beyond what I expected, keeping me calm when delays occurred and keeping me updated at every stage. I can't rate them highly enough and will recommend then to anyone who is thinking of selling or buying a… Read Full Review

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★★★★★

“Saved a few grand”

Written on: 14/09/2013 by Phihare1 (1 review written)

House on market for one week with Hatched, three viewings and house sold. Contacts exchanged and a fortune saved. Saved £2200, money for a holiday, now it's all done. Would recommend to anyone… Read Full Review

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★★★★★

“Why pay more?”

Written on: 09/09/2013

We found the Hatched experience incredibly easy & saved around £2500 on fees! The house was on the most popular websites within 24 hrs of signing our agreement. We sold the house in 8 weeks & completed in 8 weeks! We only had genuine viewers looking around who were serious about buying and had feedback within 48 hrs of viewings taking place. The best feature for us was the ability for viewers to choose 3 possible time slots & receiving texts & email confirmations which meant we could manage… Read Full Review

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★★★★★

“Get it done!”

Written on: 01/09/2013 by jbheaton (1 review written)

This is the second time I have used Hatched to sell a property. Adam and his team are really professional. They are great on the phone and always ready to speed things along. The property is well advertised and, of course, you save a fortune! In this case the local agents wanted £7k... I sold the property in two days for the full asking price. Hatched can also get your EPC done for you and have a conveyancing firm you can use - all of which works really well. Can't recommend them highly enough!… Read Full Review

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★★★★★

“6 VIEWINGS IN FIRST 24HRS & 3 ASKING PRICE OFFERS!”

Written on: 27/08/2013 by sarahbristow (1 review written)

We went with Hatched on the recommendation of a friend who had recently sold with them - we weren't disappointed! The process was so easy within one quick online application and payment of £225 upfront, followed by a visit from an agent rep to take photos, particulars and measurements for the floorplan. Our house's profile was loaded to all the main home search sites soon after and we had 6 viewings booked through Hatched for the next day - three of which returned asking price offers. Hatched… Read Full Review

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★★★★★

“Saved me a fortune!!”

Written on: 24/08/2013

Previously we had our house on the market with Haybrook estate agents we sold but it all fell through. Haybrook wanted £2500 for their services. We decided to try hatched when we put our house back up for sale as the price was sooo much cheaper. All I can say is we have had just as many viewings, all viewings were arranged promptly and we sold within 6 months. We have had a fantastic service (actually better than the other estate agents) and saved a small fortune at the same time! (Around… Read Full Review

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★☆☆☆☆

“do not recommend!!! ”

Written on: 23/08/2013

I have made appointments to see some properties to rent with the Hatched in Hitchin and I was very disappointed the way they treated their potential customers, zero communication and I hot impression that they did not want to speak to me at all, either on a phone or in person. Very bad customer service and I do not recommend this branch of the Hatched agency to anyone !!!!… Read Full Review

James.v's Comment

Written on: 03/09/2013

Hi

I am sorry you feel you have had a negative experience through our company. Customer service is of paramount importance to us. Unfortunately there is no name or reference to a property in this review so I am unable look into the circumstances involved. However, if you would like to email me with details I am more than happy to investigate further. I can be contacted on james.v@hatched.co.uk.

Thank you.
James Venning
Director - Hatched.co.uk

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Ap_2013's Comment

Written on: 04/09/2013

Hi,
I do not remember the agent's name and the property I suppose to view, I think it was Sharp's court and I suppose to see it over a month ago, firstly the viewing was postponed twice as tenants did not agree to let anyone in and we were informed about it the last minute... so we made appointment to see the flat far in advance, when we eventually get to the sharps court to see the flat there wasn't anybody to show us around. When I called the agency they said it was already taken but no one bother to inform, us!!! it is not a problem when you live in Hitchin but we live in London so it was wasted time and effort to travel all the way to Hitchin to find out at the doorstep that the flat was taken! Besides the customer service was horrible and the lady I have spoken to simply put down the phone in the middle of the conversation.
I do not care anymore as I have found very nice accommodation through other agency. However, very bad first impression of your agency lasts and probably will have an impact on our future decision when we will think about buying our own flat...
I believe it was one off incident in your agency , sadly it happened to me. I have added this comment because I would like to share my experience with others so they can avoid disappointment as I have experienced.
Best Wishes

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★☆☆☆☆

“Awful ”

Written on: 23/08/2013 by mosar68 (1 review written)

I instructed this agency on a friday and gave a printed list with all the dates of improvements to my property to add to the advert. I informed the agent taking the details that I would not be at work and to send he draft details at my home email. I was informed this would be sent monday. Nothing arrived Monday I emailed to remind the agent and was promised the advert would be resent to me to review. Later in the day I was contacted to arrange a viewing. I asked "How do people no that my… Read Full Review

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★★★★★

“Excellent Service - Smiles Guaranteed”

Written on: 21/08/2013 by mlynch (1 review written)

Hatched saved me over £1300 on the sale on my property, the service has been superb throughout the whole selling experience from the initial visit to take photos through to the final exchange emails received today. I can't recommend Hatched enough with excellent communication for viewings also provided and every time I needed to phone them the response was also very quick, no holding and wasting time, all in all a thoroughly super service provided and I have no hesitation in recommending… Read Full Review

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★★★★★

“Why Go Anywhere Else?”

Written on: 16/08/2013

It was very easy selling our house through Hatched And we saved money too! Everyone's a winner! The communication was very good. The photos were superb, I'm sure its what got us full asking price The viewings were easy to organise, it was very straightforward. I recommend Hatched to anyone… Read Full Review

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★★★★★

“5* Service”

Written on: 08/08/2013

After tweeting @hatched_co_uk to see why we should sell via them (very good sales pitch!!), i can't say that i have a bad thing to say about the whole experience of using an online estate agent, especially hatched! 5* service! We had a few local estate agents come out to us, who quoted £3,000! We went with no upfront cost option, as we were just testing the water to see if there was much interest in our house, which in the end we accepted an offer after 1 month! In the end saved ourself… Read Full Review

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★★★★★

“Excellent all round Service saved us a huge amount!”

Written on: 07/08/2013

The service from Hatched was exceptional from start to finish. Even though I initially had concerns about using an online agent, I am so glad that we did as we saved over £5000 compared to a local agents fees! The website was very clear and the service was very professional. The photographs taken of our home were fantastic and really showed it at its best. The property was uploaded very quickly to all relevant websites and we had multiple viewings booked by the end of the first day and had… Read Full Review

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★★★★★

“Excellent”

Written on: 05/08/2013 by KEBShropshire (1 review written)

I decided to try online estate agents although initially sceptical. I have to say the whole process was very easy and the staff were both pleasant and polite. The photographs and written details were excellent and the house was on the market within 2 days. The process was easy to understand and I have saved £1400 in estate agent fees. I would recommend trying this way to sell your house… Read Full Review

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★★★★★

“Great value service”

Written on: 30/07/2013 by KateandDominic (1 review written)

We saved over £2000 using Hatched to sell our property. Service at all times was courteous and efficient, and they worked hard to push the sale through to completion. We wouldn't hesitate to recommend them, and wouldn't bother with a high street agent again. Thank you Hatched… Read Full Review

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★★★★★

“A better service at a cheaper price”

Written on: 24/07/2013

When choosing hatched I wanted to find an estate agent that actually appeared to offer value for money. I couldn't see how paying 1.5% (2K) for a high street agent to sell my house was good value. Hatched use a fixed price option (actually have several) that leave you in no doubt as to exactly what it will cost and the terms you are agreeing. The photos including the very clever 360 degree tour function were a of great quality. Been a national organisation (They have now opened some regional… Read Full Review

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★★★★★

“A great estate agent with a great offer”

Written on: 21/07/2013 by RichSurridge (1 review written)

Hatched are a business who understand the house buying market and customer needs extremely well and have created an offer to provide a great service. They were extremely quick to get my house on the market and with their write up, I got visits in the first week and an offer in the second. They followed up enquiries with calls and emails immediately so we could see prospective buyers… Read Full Review

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★★★★★

“So pleased we used Hatched to sell our house”

Written on: 09/07/2013 by Tim_Nadia (1 review written)

We are so pleased we decided to use Hatched to sell our house, they took fantastic photos and presented it very well on all the important websites. They arranged every viewing and their communication and customer service was excellent - we were sent details by phone, text message and email and there was always someone available to talk to. The feedback from viewings was always good quality and they did a great job in managing our offers and negotiating for us. Best of all, Hatched saved us a… Read Full Review

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★★★★★

“...”

Written on: 09/07/2013

Excellent. Sold my property through Hatched and cannot fault them. Fees are stated clearly and no hidden extras. They advertise your property very swiftly with much more photos than your local estate agent seems to do. They don't pressurise you to take all the extras (advertising board, floor plan, etc) if you don't want them. Always following up prospective buyers and in constant contact with me through email, texts and phone calls. They make themselves involved in your sale right through… Read Full Review

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★★★★★

“ Very happy with Hatched”

Written on: 23/06/2013

Could not fault Hatched they did everything they promised at a fraction of the cost of a high street agent. We sold our property for the full asking price within a couple of weeks of it being advertised. Would highly recommend people trying them before going down the conventional high street estate agent route. I especially liked the idea of selecting as many photographs as we wanted and having an input in the description of our property. Hatched made all the prospective appointments for us… Read Full Review

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