Creare Web Design www.creare.co.uk Reviews

Creare Web Design www.creare.co.uk
★★★☆☆
3.5
65.0% of users recommend this
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Latest Reviews

“Sales went down initially....”

★☆☆☆☆

written by Jamisonsr353 on 08/10/2017

Sales went down initially but I thought I'd give them time. 7 months later things hadn't improved so I tried to cancel. This is when I found out what the company are really like. They continued to take money from my debit card after I had asked to cancel and when I requested a refund they tried to tell me that work had already been done for this payment. I find this strange as the month before I had to chase them up for the work I had paid for (4 weeks after they had taken payment). I was finally sent that content 2 days later. Use the money for Facebook or Google ads instead. I have and the sales have already improved! In the meantime I'll keep chasing for my money back.....

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“Rip off ”

★☆☆☆☆

written by RosaBoyd on 17/02/2017

They promise everything deliver nothing then when you realise you are being taken for a ride and you want out they try and make you pay a 3 month cancellation fee. Don't sign anything they are a waste of time. Burning your money would be more fun.

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“Do Not Use”

★☆☆☆☆

written by janeelton on 08/02/2017

I inherited this company from the previous owner, the prices are absolutely ridiculous and when I tried to leave they held my webpage hostage until I paid hundreds of pounds which I refused, my new company helped me by advising to register the domain name in my name, I managed to get it all sorted but honestly DO NOT USE this company what I paid in a year is what Creare were charging me a month!!!!!! There is nothing positive to say about this company at all they are dreadful.

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“Absolutely Dreadful! ”

★☆☆☆☆

written by JaydaReid on 03/02/2017

WARNING! Quite possibly the worst company I have ever had the displeasure of dealing with and should be featured on Rogue Traders. Sold us a £7000 Magento template which was so badly implemented that it was shocking. Almost held at gunpoint to sign off an incomplete website which was missing countless features we asked for. SEO services produce no results whatsoever as the content is so badly written and they use dodgy sites for backlinks. Our search ranking went down despite spending £700 a month!! We now don't even appear on the first 5 pages of Google. They completely ignore your emails and never get back to you when you have a question. When you finally speak to them they are aggressive and rude. The sales staff are pleasant until after the sale and then completely turn their backs on you once you have signed the contract. Their business model seems to be to lie about the proposition and then use the contract as a stick to beat you with. Now claiming they cannot update our website as they don't do website development anymore. Yet they still actively promote this on their website! They make it almost impossible for you to transfer your website externally. £20,000 spent to date and our website looks like it was done by a 10-year-old. If you read the other reviews you will see that it is a common occurrence. AVOID AT ALL COSTS.

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“Creare has to be the wrose seo company in the UK”

★☆☆☆☆

written by hatecreare on 26/09/2016

When it comes to seo avoid Creare. When we first started with them we was ranking quite high on page 2, after 6 months with creare we went lower than page 4 for the same keywords. We tried to cancel the seo and they told us we had to give 3 months notice or be taken to court..Don't use this company you will certainly regret it if you do, waste of money, bad service, don't return calls or emails, simply just another terrible company.

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“Promise the earth. Deliver nothing”

★☆☆☆☆

written by JimbleJambles on 01/07/2016

Absolutely disgraceful service. They are great at producing shiny reports and promising the earth but when it comes down actually doing anything they fail miserably. DO NOT SIGN A CONTRACT WITH THIS COMPANY. When they ruin your website or when you realize they are lying to you it's too late. They will insist that you are tied to a contract and they will start legal proceedings. I spent thousands of pounds with Creare and it was shockingly bad what I got for my money.

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“Excellent on-going service”

★★★★★

written by EdCaswell on 28/10/2015

As we are a small firm of around 20 employees, Creare have effectively provided us with a much-needed digital marketing arm, taking care of both our SEO campaign and, more recently, the redevelopment of our website. They have always been at the end of the phone when required, and even gone above and beyond when we've had issues with the hosting of our site, which isn't their responsibility. Although all of the Creare employees we've encountered have been very helpful, we'd like to highlight and praise the work of Harjeet Kalsi, who has been our most longstanding contact at the company.

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“Awful”

★☆☆☆☆

written by on 13/08/2015

Wish I'd found this site before I signed up for SEO. I'm a small business and desperately needed an SEO boost to get more customers. £300 a month, plus the £800 set up fee (not mentioned of course at the start) for 4 pages of badly written text. My website went nowhere, all the text they suggested read like it was written by a 10yr old. One year later, £3500 spent and my SEO is WORSE now than when I started. They delivered no results whatsoever. Avoid at all costs - total rubbish.

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“Excellent Company - Fantastic Service”

★★★★★

written by Jaylanj64 on 29/04/2015

My company has been a customer of Creare for over a year now and we would highly recommend this company to anyone. They are extremely friendly & professional who knows his stuff! If you need a website build, developed and marketed to the highest standard then these guys are the company to go to! Many thanks for getting everything sorted on our website, very happy indeed!

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“Not as good as they used to be”

★★★☆☆

written by roger1361 on 07/01/2015

Having used Creare twice now to build my web site I have to say that the service has worsened since last time. They didn't deliver my requests properly resulting in less web pages than I wanted. Also they don't seem to have enough time to check their work properly, I spotted several mistakes in the design. The service is slow, taking a number of months to get my site on line. The sales people are very good but the back room people seem to struggle to deliver. I'm still waiting to here from them for advice on how to work my new site. Overall its fair to say that they may be aiming to provide a good service but they have room for improvement.

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“Do NOT Deal With This Company !!”

★☆☆☆☆

written by CantuItalianzw389 on 17/10/2014

These guys promise you everything and try to get as much money out of you as possible, then get you to sign a contact **** DO NOT SIGN THE CONTRACT ***** as this means you have to GIVE notice and are tied up to this terriable company ! **** DO NOT USE THIS COMPANY !!!! ***** READ OTHER REVIEWS ONLINE ***** Remember this is an online company so be very careful of any online review !! When you eventually find out the work they do is to such a low standard (look for other online reviews) and want to cancel they tell you about the contact you signed for 12 months in the VERY VERY small print ... so in short they have you and keep taking your money and if you don't pay they threaten to take you to court (see other online reviews) In short I WISH I HAD NEVER FOUND THIS COMPANY

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“Won court battle”

★☆☆☆☆

written by AngeloArmstrong279 on 24/08/2014

I have rated them 1 star as there was no option to put zero. I was sold a package in March 2012. After being told it would be a hassle free experience. I was pestered relentlessly for a month. The site was a shambles with squat and elongated pictures. It was generally a mess and did not sit on all formats. I refused to pay. They took me to court for the balance. I won. They asked for leave to appeal. They were refused. They appealed anyway. Went to appeal court and I won. They had in house council I fought my own corner. In my opinion their contract is loaded in their favour and they appear to have little disregard for the customer. 2 years of hassle and grief.

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“Another Great Web Site!”

★★★★★

written by BobBartram on 08/08/2014

Another Great Web Site I just wanted to express how happy I have been with the service that the team at Creare have provided in building my new website. This is the second site that they have built for me and the service has been outstanding. I am not at all computer savvy and Creare has been on hand to guide me through the entire process. I also have my optimisation through Creare and receive a good level of enquiries from my site. He has taken time to understand my business and I have come to trust and rely on him for my marketing strategy and this has saved me wasting many thousands on advertising. I have recommended Creare to several contacts. Keep up the good work! Bob Bartram - European Car Centre

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“Still No Website !!! ”

★☆☆☆☆

written by Khyre on 11/07/2014

This company is awful !! I have been waiting for over a year now to get my website up and they still will not give me the access to my website. I own the website and I paid for 2 different websites to be built. They keep asking me to take down bad reviews and they blackmail me and say they will put my website back up free of charge! Then they take there word back and claim money for SEO that I cancelled!! My SEO and website are on two different contracts! I will be them to small courts claim as they are frauds !!

Khyre's Response to Khyre's Review

Written on: 11/07/2014

I would like to make it clear. My website was over £3000 then I had to purchase another website to be made because I didn't like the first design I had to repay another £1900. They are top frauds. They make so many littlw white lies up so you will end up spending more. they are very clever.

I also purchased SEO with them on a completely different contract. I cancelled my SEO because it was awful and I was being over charged for having the key work "London". it was £300 a month. When I have told other SEO companies they said that was wrong and creare has a bad name for themselves.

Because I cancelled my SEO, they are now holding my website against me. A website that have paid in FULL and its on a different contact to my SEO. They are wrong,unprofessional and RUDE.

Reply to this comment

Customerservicescreare's Response to Khyre's Review

Written on: 14/07/2014

We are sorry to hear that you are not completely satisfied with the service you have received from Creare. It is not clear from the review which company this relates to. If you could contact us directly we will be more than happy to look into this for you.

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“Would recommend”

★★★★☆

written by BlackDogECigs on 08/05/2014

We used Creare for an e-commerce website build and they worked with us right from design through to launch. A great company to work with and the staff are professional and knowledgeable. We received plenty of advice throughout the build that will help us long term with the running of our site, and would definitely use Creare again in the future.

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““Highly recommend!! ””

★★★★★

written by Shane1985 on 01/05/2014

I am very pleased i went with Creare to build and run 2 websites for me, both sites are doing very well and with the help of Harjeet and the rest of the Seo team both sites are ranking on page 1 and within the top 3 on google, I get a phone call from Harjeet every 3/4 weeks and he explains what has been happening what if anything we can improve on and what is next, Fantastic service from a fantastic company. Shane

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“Conmen at best !”

★☆☆☆☆

written by yjSimmons185 on 16/04/2014

Just had one of creare staff call to say buy your website or well switch it off ! Funny thing is i already own it ! GREEDY, MONEY GRABBING !! Stay Well Clear.

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“Highly recommend!! ”

★★★★★

written by SDM_Garage_Doors on 14/04/2014

As a company we have been using creare for over 2 years now and the have been fantastic. Harjeet is our point of contact and he is exactly what we needed after being stung with the old SEO company we used to use. I would highly recommend Creare to anyone looking to boost their enquiries and online presence. Thanks to Harjeet and Creare we are now busier than we have ever been.

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“Great Customer Service”

★★★★★

written by morganslocksmith on 02/04/2014

our website build was a little different to what creare were expecting, the initial design was floored for our business in many ways. However with the website design team we created a site that not only showcases what we do and what we are good at also with a very professional design and feel. the design team were exceptional in the way they have worked with us to create the website that was right for us, even though they have had to spend longer than expected completing the work. with this professional design and feel i hope it will drive more customers to the phone and through our door.

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“These are the worst people to deal with. Please read...”

★☆☆☆☆

written by AzulDobson on 24/03/2014

These are the worst people to deal with. Please read this. They will. Not do what you ask . The sales person is very nice . Then nothing happens.

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