Creare Web Design www.creare.co.uk Reviews

★★★★☆
3.6 / 5
134
67% of users recommend this
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Creare Web Design www.creare.co.uk

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★☆☆☆☆

“rubbish take ur money and want more”

Written on: 20/07/2013

started well then downhill with seo rubbish just wanted the money every month will never deal with these hungry wolves again… Read Full Review

Customerservicescreare's Comment

Written on: 22/07/2013

We are sorry to read of your experience with Creare. Your comments are of great concern to us and we would welcome the opportunity to discuss this further. Could you please contact our Customer Service department at your earliest convenience. We look forward to hearing from you in due course.

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★★★★★

“Amazing Design & Helpful (Knowledgeable) SEO Consultants ”

Written on: 08/07/2013 by maybachsanddiamonds (1 review written)

I have been absolutely delighted with the results of the campaign from my website. I signed up over a year ago to have a website designed, which was more innovative and creative than any other designs put forward by any other agency. There were never any false promises as I was informed that it would take up to 9 months for my national keywords to rank. I was initially frustrated by this; but came to terms with it after seeing gradual progress over the following months. By the 6th month, I was… Read Full Review

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★☆☆☆☆

“Shocking in all aspects - beware!”

Written on: 26/06/2013

I've rated Creare with one star simply because there was no option to rate no stars - although even that's far more than deserved! I've worked with many kinds of agencies over the years and pretty much thought we'd seen the whole range of the Good, the Bad and the Unbelievable--until unfortunately we met Creare. Commissioned for the SEO for a new website, the project was halted after a completely wasted spend of £3k which had resulted in a grand number of 5 links. 5 very, very weak links at… Read Full Review

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★☆☆☆☆

“Really bad experience”

Written on: 19/06/2013

Started off really well and we were pleased with the overall design. Things went horribly downhill after that as the online shop was supposed to accept our suppliers feeds for easy importing of products - never happened and with the involvement of an independent expert, it was never set up to do so. After many months of asking for help they finally decided to ignore all of our emails. We were left with a website which gave us no business whatsoever as we are not set up to import some 4000+… Read Full Review

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★★★★★

“A very happy chappy”

Written on: 12/06/2013 by AlanBlackery (1 review written)

We are total novices when it comes to computers and Creare have been there every step of the way with help and guidance in building our web site. They have done a great job and it has been very much appreciated. … Read Full Review

Customerservicescreare's Response to AlanBlackery's Review

Written on: 17/06/2013

We are pleased to read that you have received this high level of service. Thank you for your kind review as described above, should you require any additional services please do not hesitate to contact us.

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★★★★★

“Above and byond expectations”

Written on: 11/06/2013 by iSpiice (1 review written)

After a lot of searching for the right company and with bad experiences with previous web partners we decided to work with Creare for our new web design project. Form the outset Creare impressed with their professional services and friendly approach. As with all partnerships of this kind we had to put a certain amount of trust in Creare and we were not let down. Creare creative team worked together to provide everything we asked for and more, within budget. They have great vision and were… Read Full Review

Customerservicescreare's Response to iSpiice's Review

Written on: 17/06/2013

We are pleased to read that you have received this high level of service. Thank you for your kind review as described above, should you require any additional services please do not hesitate to contact us.

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★☆☆☆☆

“They just destroyed the authority of my website!”

Written on: 31/05/2013

Signed for the top service they had after lengthy negotiations about process, many different fees, notice period etc etc and they sold me the world. The website was handed to them with a Page Rank of 2 and after nearly a year and spending more than £8,000 in fees, the Page Rank is now 1 and the traffic has not improved at all instead they have gone lower than before! We hired a marketing specialist in house who found many black hat backlinks which means they used some paid backlinks sites… Read Full Review

Customerservicescreare's Comment

Written on: 17/06/2013

We are sorry to read of your experience with Creare. We take every effort to ensure our customer’s journey with Creare is a journey worth taking. Your comments are of great concern to us and we would welcome the opportunity to discuss this further.

If you would call our Customer Service Department who report directly to the CEO of the organisation it would be appreciated.

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★★★★★

“Thankyou Creare!”

Written on: 31/05/2013 by hfrostbgc (1 review written)

Many thanks to the team for the work they have done to date in achieving stage 6 of our link building programme. Most impressed with the service we have had and the regular updates Creare have given us on how it is going… Read Full Review

Customerservicescreare's Response to hfrostbgc's Review

Written on: 17/06/2013

We are pleased to read that you have received this high level of service. Thank you for your kind review as described above, should you require any additional services please do not hesitate to contact us.

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★☆☆☆☆

“Creare sells itself, but not your website”

Written on: 29/05/2013 by ededdie (3 reviews written)

Creare has a great marketing team. They promise a great deal, charge a lot of money, but their performance is sadly lacking. Once you have signed up to their supposedly premium services, with the help of a very professional sales team, you will discover a disorganized bunch of amateurs, who do the minimum to keep you happy. Out of 10, I rate them as follows_ Sales Team: 10 Cost: 10 Creativity: 1 Organisation: 0 Work done: 1 Communication: 4 (frequent but very superficial: clogs… Read Full Review

Misssally's Response to ededdie's Review

Written on: 13/06/2013

I totally agree with this review. Worst SEO company I have ever used. They seem to be really out of touch. They use numerous blackhat techniques that will damage the credibility of your website on Google. They have even been black listed by Google in the past! Customer service is just appalling too. Any complaints and you can be sure your calls will be ignored for weeks. Avoid them and don't be fooled by the excellent sales team. My advice choose someone local to you and do your research.

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Billygrant's reply to Misssally's Comment

Written on: 19/06/2013

I agree - our experience with them cost a load of money and got us knowhere. Customer service? What customer service? Tried to get help but in the end they just didn't reply.Charging £48 a month for hosting - my new hosting company is costing me £12 a year! It's time their bad practices are exposed to avoid other innocents from falling into their trap!

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Customerservicescreare's Response to ededdie's Review

Written on: 17/06/2013

We are sorry to read of your experience with Creare. We take every effort to ensure our customer’s journey with Creare is a journey worth taking. Your comments are of great concern to us and we would welcome the opportunity to discuss this further.

If you would call our Customer Service Department who report directly to the CEO of the organisation it would be appreciated.

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★★★★☆

“So pleased, Creare have been awarded our 3rd Website...”

Written on: 22/05/2013 by Brokerman (1 review written)

There are a number of SEO companies who claim to get you to the No.1 spot in Google searches within a very short space of time. We learnt very quickly years ago that this never going to happen. We first started working with Creare in the spring of 2012 and haven’t looked back. So much so, and after seeing the results that are finally filtering through, we decided to award two further contracts for other websites within our group. Creare have a good team of people who are working on our… Read Full Review

Customerservicescreare's Response to Brokerman's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us

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★☆☆☆☆

“By far the worst company I have dealt with”

Written on: 22/05/2013 by billygrant (1 review written)

I thought they looked and sounded very professional but having forked out over £4000 for a new website and online shop things went horribly wrong! The online shop would accept our suppliers feeds and we have since found out that it never would. I begged them for help for over 6 months at which point they completely ignored me by not replying at all. Someone, I belive the Chief Financial Officer, offered me £500 by way of compensation which I didn't accept as I was going to pursue them… Read Full Review

Ededdie's Response to billygrant's Review

Written on: 29/05/2013

I completely agree with this comment.

I have used a number of SEO companies over the past 8 years, in the UK, USA, and India, and Creare was by far the worst and the most expensive.

I must, however, complement their sales team for being very professional, but maybe a bit out of touch with their company's delivery of promised services.

I only wish their sales team worked on my website!

I WOULD NOT RECOMMEND THIS COMPANY!

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Customerservicescreare's Response to billygrant's Review

Written on: 17/06/2013

We are sorry to hear that you are not completely satisfied with the service provided by Creare. We take every effort to ensure our customer’s journey with Creare is a journey worth taking. Your comments are of great concern to us and we would welcome the opportunity to discuss this further.

If you would call our Customer Service Department who report directly to the CEO of the organisation it would be appreciated.

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★☆☆☆☆

“Poor SEO Company”

Written on: 22/05/2013

Shame their SEO Team are not as good as their sales team. You will of course be paying upwards of £500 + VAT for someone to spend a few hours a month attempting to get your site to improve in Google. They will find a way to make it look like your site has improved for certain keywords, but this will most likely not be reflected in extra visits to your site for those keywords. A complete waster of money!… Read Full Review

Ededdie's Comment

Written on: 29/05/2013

Great marketing, sweet sales talk, premium product they say, premium price you pay.

But no results!


AVOID THIS GANG!

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Customerservicescreare's Comment

Written on: 17/06/2013

We are sorry to hear that you are not completely satisfied with the service provided by Creare. We take every effort to ensure our customer’s journey with Creare is a journey worth taking. Your comments are of great concern to us and we would welcome the opportunity to discuss this further.

If you would call our Customer Service Department who report directly to the CEO of the organisation it would be appreciated.

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★★★★☆

“Happy with my website!”

Written on: 21/05/2013 by JBFender (1 review written)

The whole team at Creare made the realisation of my website easy, with great communication and regular contact I didn't feel like I had been forgotten and always felt in the loop about the progress of my site. Amendments were carried out quickly and to my specification. The website is now live ahead of schedule!… Read Full Review

Customerservicescreare's Response to JBFender's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“One of the best decisions i have made”

Written on: 19/05/2013

Making the decision to have Creare carry out the Company's Marketing and produce it's Website has to be one of the best decisions I have made since becoming M.D of Hadley & Ottaway some 9 years ago. Since teaming up with them almost 12 months ago enquiries from potential customers has increased significantly, so much so that the Company is enjoying an unusually busy winter period during what is traditionally a quiet time of year for Removal Companies.Those staff at Creare allocated to looking… Read Full Review

Customerservicescreare's Comment

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“Excellent collaboration”

Written on: 17/05/2013 by alphatyres (1 review written)

We are really pleased with our new website created by Creare. Our developer, with whom we quickly established an excellent working relationship. Her draft design for the site opened our eyes to what was possible, and the collaboration soon lead to some creative solutions to interface and usability issues. Finding the right balance between conveying our business messages and appealing to the wider public is always tricky, but in our industry (tyres) many websites come across as very masculine… Read Full Review

Customerservicescreare's Response to alphatyres's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★☆

“Clearway Driving School”

Written on: 16/05/2013 by clearwaydrivingschool (1 review written)

Our initial contact with Creare was extremely helpfull and understanding to our needs, he took us throught the whole process and answered the large amount of questions we had for him. Similarly the other advisor was of great help and very understanding with my lack of knowledge , especially with regard to the changover of webnames etc.I like the look of the site now it is much easier to get around and find what you want quickly, it is clear concise and modern looking with a minimistic feel to… Read Full Review

Customerservicescreare's Response to clearwaydrivingschool's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“Recommend the company to everyone!”

Written on: 15/05/2013 by butterflydental12 (1 review written)

Many thanks to the link building team for their hard work and professionalism. I have found the whole Creare team to be fantastic and always deliver on promises. i have been consistently updated on the progress of site and never had to chase anything up myself. We have seen an uptake in site visits and are hoping to improve even further with the help of Creare. I would recommend the company to everyone… Read Full Review

Customerservicescreare's Response to butterflydental12's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“Would Happy Recommend!”

Written on: 14/05/2013 by marshallscoaches (1 review written)

I have been very pleased with the service I have received from Creare. Our website enquiries have increased considerably which is down to the work that Creare have put in to optimize our site… Read Full Review

Customerservicescreare's Response to marshallscoaches's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“Highly efficient and effective team”

Written on: 12/05/2013 by cookersolutions (1 review written)

I have really noticed a higher volume of calls over the last few days and it does compound the fact that Creare are doing a fabulous job,so please accept my appreciation for the hard work and it's a real assurance that they are delivering what they said they would,I'm very happy and impressed so please keep up the good work. I have received a first class service from Creare's Link Building Team,I must say initially I was not sure if I made the choice but I can honestly say that the team have… Read Full Review

Customerservicescreare's Response to cookersolutions's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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★★★★★

“Great professional Company!”

Written on: 10/05/2013 by IESGroup (1 review written)

Creare have proven to have dealt with our company in a pleasant, professional and efficient manner… Read Full Review

Customerservicescreare's Response to IESGroup's Review

Written on: 17/06/2013

Thank you for taking the time to post this positive review. We wish your business every success for the future and should you require any additional services please do not hesitate to contact us.

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