Creare Web Design www.creare.co.uk Reviews

★★★★☆
3.6 / 5
134
67% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Creare Web Design www.creare.co.uk - Ask a question now

Media Gallery for Creare Web Design www.creare.co.uk

Creare Web Design www.creare.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“What a nightmare experience at Creare!!”

Written on: 16/10/2013

I honestly don't know where to start. Firstly I never write bad reviews as I feel it unfair based on your one experience. However this company are truly unbelievable. I also hope my review will stop another company making the same costly mistake we did. At first we were impressed, sales team are good at their job. Soon as you've signed up though its a very different story. Customer service is just absolutely shocking, to the point where you are in actual disbelief at how you are being treated… Read Full Review

Customerservicescreare's Comment

Written on: 30/10/2013

We are extremely sorry to hear that you have been less than satisfied with the services provided by Creare and that you were not provided with the information requested concerning the work carried out.

We have a hierarchy and escalation process within the Creare SEO and Web teams, as well as a Customer Services Team. We pride ourselves on being able to provide consistent cover and support to our entire customer base throughout the day. We are surprised to learn from your review that you had any difficulty in communicating with Creare.

Creare certainly does not undertake black hat SEO techniques. SEO methods constantly evolve and what was acceptable to Google 12 months ago, may not be relevant now. The benefits of coming to Creare is that we are constantly carrying out research and development within the SEO Industry and implementing strategies to support the ever emerging changes that Google makes. Creare endeavour to be proactive and to provide the best service rather than just react to change and be on the back foot. What we cannot control is algorithm changes, but we do endeavour to take immediate action and ensure a solution is rolled out. Algorithm changes affect everyone.

As this review has been posted anonymously, we are in difficulties to contact you directly to respond in detail to any of the points raised. In which case we would invite you to contact us directly, when we would be happy to review your account and the complaint you have raised in your review, more specifically.

Please contact us and ask for Customer Services. Please be assured that if you do contact us, your issues will be taken seriously, and we will endeavour to take the necessary action to ensure that you or other customers do not experience similar issues in the future.

Reply to this comment

Falloutmama's Comment

Written on: 02/01/2014

We have written to Watchdog about Creare as we are now losing money from our small company which before they got their hands on it, was growing. We have done some research into some of their other clients websites and can see that they too are way down on Google's pages and some that I have spoken to are extremely disgruntled.

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“Quality company. Quality service.”

Written on: 30/09/2013 by liverpoolfan78 (1 review written)

As someone who’s had a bad experience with an SEO company in the past, I was nervous to say the least about signing on again. In the past I have felt lied to, ignored and taken for a ride so the past 6 months working with Creare have been an absolute revelation. The team at Creare have been understanding, informative, helpful and dedicated from the word go. I let them know my concerns immediately and they put me at ease not just with words but with facts and figures in my monthly reports… Read Full Review

Report this review
★★★★★

“Well organised and efficient”

Written on: 17/09/2013

I just wanted to leave a quick note to highlight how well organised and efficient the processes of getting our website up and running at Creare are. From calling them up to discuss a new web design as well as online marketing, we had clear lines of communication from each person involved and always had any emails replied to quickly with the answers we were looking for. When the organisation and efficiency is put together with the quality results we've had for our website and SEO so far, Creare… Read Full Review

Report this review
★★★★★

“Helpful, professional and lovely to work with”

Written on: 11/09/2013 by TamaraRH (1 review written)

We've had a brochure, both print and electronic versions, provided as part of our website package with Creare group. Our designer has been an absolute star. From getting exactly what we were after from our first discussions to putting up with endless revisions of content and short deadlines. We also received advice about the best form of printing, effects to use and even putting us in touch with a wonderful print, promotional goods and clothing company which has proved so useful to us prior… Read Full Review

Report this review
★★★★★

“Excellent Website re-design”

Written on: 09/09/2013 by BroadbentsSolicitors (1 review written)

we have been a client of creare for the past 3 years and needed to redesign our website. the work that they have done is fantastic and we are more than happy with the results. along with our existing SEO campaign and the new site we hope that our business relationship with creare continues for many years to come… Read Full Review

Report this review
★★★★☆

“Compression Moulding: Understanding our business”

Written on: 06/09/2013 by coleshill (1 review written)

With such a specialised manufacturing process the team understood the requirements very quickly and came up with a website which incorporated our skills and developed a site that made it a very simple and concise for potential customers to follow our processes. … Read Full Review

Report this review
★★★★★

“Business Focused - Pleasure to deal with”

Written on: 06/09/2013 by WoodstoneBathrooms (1 review written)

We are a business that has been established for 25 years, and were looking to create a new web site that attracted the right type of customers to our new showroom. The advisor from Creare contacted us and made an appointment. From the start we could see that Creare were different. He took time to understand our business, and went into detail to ensure our customers not only found us but also made a connection with our new site. Other companies that we contacted concentrated on the design… Read Full Review

Report this review
★★★★☆

“Excellent results”

Written on: 03/09/2013 by OAIM (1 review written)

We've had great results from Creare's SEO services and would recommend them to a friend… Read Full Review

Report this review
★★★★★

“Good al-round agency.”

Written on: 28/08/2013

We choose Creare not only for the exceptional value they offered in designing and building our new website but also because they can support our SEO and PPC campaigns. We would suggest when assessing agencies to help you with on-line marketing you should include Creare We choose Creare not only for the exceptional value they offered in designing and building our new website but also because they can support our SEO and PPC campaigns. We would suggest when assessing agencies to help you with… Read Full Review

Report this review
★★★★★

“Expert and professional web design”

Written on: 18/08/2013

We are extremely happy with the all-round service we have received from Creare. They have expertly captured the essence of our business in our new website design and we are especially proud of it. There was no hesitation in letting Creare handle our SEO campaign and whilst the site has only been Live for a couple of months, already we are seeing great returns. We would recommend Creare to any business looking to gain an edge in their industry and are looking forward to a successful future. … Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE CREARE!”

Written on: 15/08/2013 by Trev_J (1 review written)

Our website and business was badly affected by the recent Penguin and Panda updates. I searched for SEO in Google (September/October) last year and found Creare listed number 1 in the Organic results this was one of the main reasons we decided to use their service since they had managed to get their own site so high in the listings. After some very convincing calls from the sales team we decided to use their service in an attempt to climb the pages to number 1 again. They processed £1400… Read Full Review

Report this review
★★★★★

“A Fantastic Return on Investment”

Written on: 11/08/2013

We started our SEO Account with Creare back in January and, despite not seeing any significant movement in rankings in the first few months, we are now Page 1 for the majority of our phrases with enquiries going through the roof as a result. Our SEO Consultant has been brilliant both in terms of understanding our Company and helping us understand more about SEO and we have been left without any doubt that Creare are experts in this industry. We certainly no longer view our payments to Creare… Read Full Review

Report this review
★★★★★

“Too busy to think”

Written on: 11/08/2013

I wasn't sure about SEO at first as I simply wasn't convinced that it would work - plus I didn't really understand it - but after 10 months of working with Creare I am a devout convert. I am now in position 1, page 1 for my three main phrases and my business is busier than ever - so much so that I barely have time to think! Everyone I have worked with at Creare from my sales manager to my SEO consultant and content marketer have been fantastic, always available to take my calls and making it… Read Full Review

Report this review
★★★★★

“Fantastic Service and Great Results”

Written on: 10/08/2013

Deciding on a new website was one of the biggest business decisions we have ever made yet after choosing Creare to complete the design, we couldn’t be happier. We as a company were aware that we needed to improve our online presence to stay competitive and draw in new customers, which was something the sales team at Creare fully understood. Our salesperson took the time to sit down with us and run through exactly what we wanted from the website both in the short and long term to ensure we… Read Full Review

Report this review
★★★★★

“A 1st class service with excellent results”

Written on: 08/08/2013

After weeks of anticipation we were delighted with the final desgin for our website. It incorporated all of the functionality we were looking for, was user friendly and the design captured our brand perfectly. Our Web Designer never let a deadline slip and was always on hand to answer our (probably silly at times) questions. We would have no hesitation in recommending their services to others looking for a first class service and excellent results… Read Full Review

Report this review
★★★★★

“Excellent- Couldn't have asked for more!”

Written on: 07/08/2013 by REVIVALbootcamp (1 review written)

Creare have designed and built our fitness boot camp company a brand new, absolutely fantastic, website. The whole experience has been very exciting and a pleasure. Our team consisted of Gemma, Adam and Claire. I have to say that I am particularly glad that Gemma was the one who picked up the phone when I rang to make my initial enquiries. She has been on top of the project the whole way, always thinking about the next step, and coming up with new ideas to make our website even better. After… Read Full Review

Report this review
★★★★★

“Great service and new website from Creare”

Written on: 06/08/2013 by ShaneAdmiral (1 review written)

I would like to thank Scott at Creare group for all of his hard work on building us a great website www.admiralhome.co.uk, from the first day we met Scott we were very impressed, He invited me down to head office to have a look around and meet the team, This proved to be a nightmare with it being the middle of winter and we had snow, the drive was 140 miles about 40 miles before arriving my car broke down and the AA towed me to the nearest garage, Not a problem Scott jumped in his car picked me… Read Full Review

Report this review
★★★★★

“Very Happy”

Written on: 04/08/2013

I have a UK business but am not in the UK a lot. Creare went out of their way to accommodate my lack of availability. They used their initiative when they had to and the results have been very good. Very happy and my business has had a jump in enquiries since starting with their SEO service… Read Full Review

Report this review
★☆☆☆☆

“Lots of promises, poor results”

Written on: 22/07/2013

In March 2012 I contacted Creare to obtain a new website and search engine optimisation (SEO). The reason for seeking a new website company was because my old website company wouldn’t let me take my site elsewhere for SEO enhancement without paying 50% of the design costs again. Out of principle I refused to pay this unethical fee. I came across Creare by typing the search term ‘SEO’ in Google. Creare were listed number 2 at the time. I figured that the proof was in the pudding and any… Read Full Review

Report this review
★★★★☆

“Jump in Web Enquiries”

Written on: 22/07/2013 by JimWatkins (1 review written)

I was very nervous about using an SEO company but Creare quickly put my mind to ease. They got my campaign started with minimal keywords initially and then when this started to work we increased it to a an amount that I never thought I would go to. However this was a great decision as it lead to a good jump in web enquiries which has been very good for my business… Read Full Review

Report this review
overview