Simply Electronics Reviews - www.simplyelectronics.net

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“we enjoyed your service and so as the item. we will...”

Written on: 30/09/2014 by Hengeveld (1 review written)

we enjoyed your service and so as the item. we will continue our business with you. - [name removed]… Read Full Review

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“It was delivered perfectly on time. I am now ready for...”

Written on: 30/09/2014 by Wavelink (1 review written)

It was delivered perfectly on time. I am now ready for my holiday tour. I am happy that i chose your store. Thanks a lot… Read Full Review

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“I am overly thankful because my order was delivered on...”

Written on: 30/09/2014 by Compromed (1 review written)

I am overly thankful because my order was delivered on time. It was delivered within the promised time frame… Read Full Review

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“No words could fully explain how grateful I have been...”

Written on: 30/09/2014 by Fulcher (1 review written)

No words could fully explain how grateful I have been with this store customer service. Thank you for the good shopping experience. … Read Full Review

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“deceiving your customers is NOT good service”

Written on: 29/09/2014 by Sickov_Anti-service (25 reviews written)

a company that holds its stock in Kowloon - Hong Kong! The site features English looking people and an 0844 'local' sales number. But look around the site and there is NO location / address details. Not only that but they sport 'TWO days delivery!'. Funnily enough none of the reviews seemed to reflect that. And after I'd ordered a tablet and was told 10 days for delivery, I called to try and improve this. However when I did get through the automated system, I was told this was not possible… Read Full Review

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Simplyelectronicsltd's Response to Sickov_Anti-service's Review

Written on: 30/09/2014

Dear Customer,

My sincere apologies for the inconvenience caused.

May i kindly ask for your order details so that I could further assist you.
Looking forward for your reply.

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Sickov_Anti-Service's reply to Simplyelectronicsltd's Comment

Written on: 08/10/2014

Thank you but I cancelled the order.

Thankfully you did eventually refund the correct amount to my card.

However that is not going to keep your customers happy and keep your business thriving!

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“They were unable to deliver my order on the promised...”

Written on: 29/09/2014 by Yourejough (1 review written)

They were unable to deliver my order on the promised time frame but I am happy because it was delivered perfectly. No dents, no damage no missing items. My experience with this store is a lot more better than my last purchase with another online store… Read Full Review

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“Never had any problems with Simply electronics. I've...”

Written on: 29/09/2014 by Ebersbacher (1 review written)

Never had any problems with Simply electronics. I've been shopping for a year now. Perfect for gifts and personal use. … Read Full Review

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“The order was delivered in the perfect condition. It...”

Written on: 29/09/2014 by Weissmuller (1 review written)

The order was delivered in the perfect condition. It was bubble wrapped and the prices are unbeatable… Read Full Review

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“I love the product”

Written on: 29/09/2014 by Neubourfere (1 review written)

I am very much delighted with the quality of the item and I am planning to place another order within this week… Read Full Review

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“delivery was quick. It was delivered earlier than I...”

Written on: 26/09/2014 by Biggerstaffiee (1 review written)

delivery was quick. It was delivered earlier than I expected. You can expect business from me again for christmas presents… Read Full Review

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“prices are unbeatable and the delivery was fast. Thank...”

Written on: 26/09/2014 by Hayesparge (1 review written)

prices are unbeatable and the delivery was fast. Thank you for acommodating my request to deliver my order faster… Read Full Review

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“Well done Simply Electronics it was worth the wait. My...”

Written on: 26/09/2014 by EiGh0AiVai (1 review written)

Well done Simply Electronics it was worth the wait. My order for a canon camera was delivered on a timely manner… Read Full Review

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“My faith was restored in online shopping. Yes, the...”

Written on: 26/09/2014 by sytylperr (1 review written)

My faith was restored in online shopping. Yes, the order was delivered late but it was delivered in good condition and well packed… Read Full Review

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“I wasn't available during the first attempt of the...”

Written on: 26/09/2014 by AthenaTaylor (1 review written)

I wasn't available during the first attempt of the delivery and they called me to set an appointment for the re-delivery. such a good company… Read Full Review

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“Substandard repair of Lumia 520 that was only 6 weeks old”

Written on: 25/09/2014 by iain.mac (1 review written)

Hi I bought a Nokia lumia 520 phone for my wife from Simply electronics back in March 2014. After around 5 weeks the display went haywire. I contacted them and was given instructions for returning the phone. They had said around 10 days for repair or replacement. I wasn't informed that the return would be by boat ( 4 weeks). Eventually after a number of weeks the phone was returned, however althogh the original fault had been repaired the display now had colour, contrast and sharpness… Read Full Review

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Simplyelectronicsltd's Response to iain.mac's Review

Written on: 25/09/2014

Dear Customer,

I am very sorry for the inconvenience caused.

May I kindly request for your order details so that I could look into this matter and assist you further?

Looking forward for your reply.

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Iain.mac's reply to Simplyelectronicsltd's Comment

Written on: 25/09/2014

Original order no: 660324-1060523

Returns no: #BWO-317-10948

I have been communicating through your service department with Leah.

Please see all communications between yourselves and me spreading from 8th May to present

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Simplyelectronicsltd's reply to Iain.mac's Comment

Written on: 26/09/2014

Dear Iain,

Thank you very much for the details provided.

After communicating with the service centre and our returns team, they have clarified that repair for your mobile phone has been completed. Furthermore, no changes in any of the parts was made.

Many thanks for your understanding.

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Iain.mac's reply to Simplyelectronicsltd's Comment

Written on: 28/09/2014

Thye phone is now substandard. You carried out a bad repair and the phone is now useless. Please reply

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Simplyelectronicsltd's reply to Iain.mac's Comment

Written on: 29/09/2014

Dear Iain,

I am very sorry for the inconvenience caused.

We have already dispute this case with the service centre however, they have confirmed to us that they did not change the screen and only repaired what was stated as the fault of the product.

Thank you.

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“Absolutely Awesome. I am extremely happy with the...”

Written on: 25/09/2014 by georgyphotography (1 review written)

Absolutely Awesome. I am extremely happy with the order and will do business with them in the future… Read Full Review

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“A good choice for gadget needs”

Written on: 25/09/2014 by Sprattlyss (1 review written)

I Emailed them checking if they had the item in stock, and the item was confirmed in stock by the representative who replied my email. Let me extend my gratitude to the customer service people who helped me in putting my order on priority and of course the company itself for such a wonderful experience… Read Full Review

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“Great!! I received a notification that the order was...”

Written on: 25/09/2014 by masterthom (1 review written)

Great!! I received a notification that the order was already shipped and based on the tracking number it is already in transit. Such a lovely experience… Read Full Review

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“The price and the quality of my order was good but it...”

Written on: 25/09/2014 by Submissamuel (1 review written)

The price and the quality of my order was good but it was delivered without the invoice and it was longer that expected… Read Full Review

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“Delivered on time”

Written on: 25/09/2014 by WhounisSilva (1 review written)

I am very satisfied with Simply Electronics as I received my order after 4 days although they allow me 4-10 working days. I would not hesitate to use Simply Electronics again… Read Full Review

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