Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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★☆☆☆☆

“Dysfunctional check in - utter frustration! ”

Written on: 04/01/2016 by Pete44 (2 reviews written)

Round 1 Check in within 7 days. Screens on my iPad, Samsung tablet and Mac froze on "reserved seat". After attempts by three different people on a total of four computers/tablets, finally my friend managed to get two of us through check-in without having to pay for seats. It was among the most frustrating bad experience I ever had with airlines. Oops, the last one was also with Ryanair. I had not book with them since, but for this booking to the Canary Island, my friend did it - bless the… Read Full Review

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★☆☆☆☆

“Boycott RYANAIR! They make their bag checkers an inch...”

Written on: 23/12/2015 by Ashleyemery (1 review written)

Boycott RYANAIR! They make their bag checkers an inch smaller in all dimensions and then charge you £50 to check your bag.  you should avoid them like the plague. The cheap prices may be enticing, but it's not worth the crummy planes, cheats and rude staff. BEWARE… Read Full Review

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★★★★☆

“Congrats ”

Written on: 14/12/2015

Congrats Ryanair on having the cop on to bring back your user friendly website and change that awful website which someone who should be shot for costing ye money putting it on in the first place it was so slow a person would miss a flight waiting for it think of older people or people who are not good on technology now at least they can book with ease I had advised people to use sky scanner because it was so difficult to book and yes I do know the app is way , I must say I book with… Read Full Review

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★★★☆☆

“Rudeness of check in staff at Gatwick.”

Written on: 03/12/2015 by wxWest119 (1 review written)

On checking in one suitcase, which was 3 kilos over so the girl said " is over", no politeness or good manners, so I decided to re-arrange it in to my hand luggage, and asked what difference it made if the 3 extra kilos went into my hand luggage or in the hold. No answer, after rearranging it was 0.8 over they still wanted £30. Had she been polite and had any form of customer services I probably would have paid the £30, instead of stressing my self out. It was a matter of principle and being… Read Full Review

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★★☆☆☆

“Yellow, Gabbled, Garbled and Dangerous”

Written on: 08/11/2015 by 351Fisher (1 review written)

I have always considered Ryanair to be contemptuous of it's customers and wouldn't knowingly engage their services. Unfortunately a package tour company my wife booked a holiday with used Ryanair to fly us to Malta. On the fight out we couldn't understand a word said by the pilot or the cabin crew because their elocution was appalling. This must surely be extremely dangerous. Also apalling was the cabins upholstery and colour scheme - cheap black plastic covers on standard airline seats with… Read Full Review

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★★☆☆☆

“Yellow, Gabbled, Garbled and Dangerous”

Written on: 08/11/2015 by 351Fisher (1 review written)

I have always considered Ryanair to be contemptuous of it's customers and wouldn't knowingly engage their services. Unfortunately a package tour company my wife booked a holiday with used Ryanair to fly us to Malta. On the fight out we couldn't understand a word said by the pilot or the cabin crew because their elocution was appalling. This must surely be extremely dangerous. Also apalling was the cabins upholstery and colour scheme - cheap black plastic covers on standard airline seats with… Read Full Review

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★★★★☆

“terrible new website”

Written on: 08/11/2015 by christineBrunner (1 review written)

Spent three days trying to book a flight but it would not respond on my tablet or laptop. Please go vack to your original website which was so easy… Read Full Review

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★☆☆☆☆

“No assistance for disabled, terrible service”

Written on: 08/11/2015 by columt (1 review written)

My wife and I went on holiday and require special assistant as she is disabled, there was limited assistance on the way out on holiday, and when we came back from holiday, not one person from Ryanair came to our aid, no one on the plane ask if anyone needed assistance, we had to walk from the plane all the way to the exit at the front airport in Dublin,my wife had to stop 10 time to rest, we will never fly with this airline again, I would never recommend this airline to anyone… Read Full Review

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★☆☆☆☆

“New website nightmare”

Written on: 05/11/2015

Using the new website is a nightmare. Long delays getting from one part to another and then it produces a route you haven't asked for. Bring back the old site… Read Full Review

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★☆☆☆☆

“worst round trip to Tenerife”

Written on: 02/11/2015 by Colten329 (1 review written)

Just back on the ground and recovered. This is not the first budget airline I took, but it was by far the worst. More than 4 hours on Ryanair is impossible: expensive all in all (not counting the commute time to the secondary airport) seats were rigid and immovable, tables were unstable and supported nothing. dirty ... everywhere! overcrowded, hence, excessive waiting time for boarding ( yes, I paid all the extras while booking) hand luggage not accepted even of the decent size (way below the… Read Full Review

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★★★★☆

“Jose to Lanzarote ”

Written on: 25/10/2015 by neiltoner (1 review written)

We recently went on honeymoon to lanzarote. We had no seats together. I asked the airline staff can we sit together on an already packed flight. All staff went out of their way for us and we got seats together. While on board Jose bought us two drinks to celebrate, and gave us great advise what to do on holidays. He was the best staff ever on a flight a true gent! Much Appreciated Neil and Maureen Toner… Read Full Review

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★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

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★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

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★★★★☆

“Good flight back from Venice”

Written on: 13/10/2015 by Kateb174 (1 review written)

Had a good flight back from Venice. Left on time and arrived in UK in just over 2 hours. The refreshments on board are a little overpriced but we are a captive audience so hey, they make the most of it. … Read Full Review

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★☆☆☆☆

“Disappointing end to Madrid break”

Written on: 27/09/2015 by Curtisne1968 (1 review written)

Not impressed with journey home from Madrid with Ryanair! Flight delayed nearly 2hrs, gate changed twice, had to ask for apology from captain, service very poor, no ice, no tonics, beer warm- told " that's how it is". Travelled to Madrid with Norwegian airline, brilliant experience! … Read Full Review

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★★★★★

“refund due to illness”

Written on: 26/09/2015 by okPrince1992 (1 review written)

i recently booked a flight with ryanair from liverpool to alicante and return , after getting conflicting instruction from the medical team dealing with my illness i was instructed that i could no longer take up the flight ! consequently i went on ryanair website and had web chat with a customer advisor who was very understanding and talked me through how to cancel my flight !this was all done and i received a email saying the funds would be returned within 5 to 7 days ! this was done… Read Full Review

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★☆☆☆☆

“Unsatisfactory customer ”

Written on: 24/09/2015 by Jan400 (1 review written)

My flight back from fuerteventura was really awful and never fly with them again my mum had a stroke so we had to get back home and that was they only flight back to Liverpool that day got up in they air and come round with drinks ordered a tea took the lid of and spillt it on my dress so just asked the stewdess for a napkin and she just turn round and said cant you see am busy you'll have to wait just thought that was so rude it was all over my tray and my dress and had nothing to wipe it with… Read Full Review

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★☆☆☆☆

“they offer you one price and then change it when you...”

Written on: 19/09/2015 by Cruz57 (1 review written)

they offer you one price and then change it when you go to book it this is illegal and they should be prosecuted… Read Full Review

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★★★★★

“tried”

Written on: 07/09/2015 by ozogi (1 review written)

Give it a go in tried it myself and it was fun. Go on this is it… Read Full Review

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★★★★★

“tried”

Written on: 07/09/2015 by ozogi (1 review written)

Give it a go in tried it myself and it was fun. Go on this is it… Read Full Review

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