Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

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★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

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★★★★☆

“Good flight back from Venice”

Written on: 13/10/2015 by Kateb174 (1 review written)

Had a good flight back from Venice. Left on time and arrived in UK in just over 2 hours. The refreshments on board are a little overpriced but we are a captive audience so hey, they make the most of it. … Read Full Review

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★☆☆☆☆

“Disappointing end to Madrid break”

Written on: 27/09/2015 by Curtisne1968 (1 review written)

Not impressed with journey home from Madrid with Ryanair! Flight delayed nearly 2hrs, gate changed twice, had to ask for apology from captain, service very poor, no ice, no tonics, beer warm- told " that's how it is". Travelled to Madrid with Norwegian airline, brilliant experience! … Read Full Review

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★★★★★

“refund due to illness”

Written on: 26/09/2015 by okPrince1992 (1 review written)

i recently booked a flight with ryanair from liverpool to alicante and return , after getting conflicting instruction from the medical team dealing with my illness i was instructed that i could no longer take up the flight ! consequently i went on ryanair website and had web chat with a customer advisor who was very understanding and talked me through how to cancel my flight !this was all done and i received a email saying the funds would be returned within 5 to 7 days ! this was done… Read Full Review

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★☆☆☆☆

“Unsatisfactory customer ”

Written on: 24/09/2015 by Jan400 (1 review written)

My flight back from fuerteventura was really awful and never fly with them again my mum had a stroke so we had to get back home and that was they only flight back to Liverpool that day got up in they air and come round with drinks ordered a tea took the lid of and spillt it on my dress so just asked the stewdess for a napkin and she just turn round and said cant you see am busy you'll have to wait just thought that was so rude it was all over my tray and my dress and had nothing to wipe it with… Read Full Review

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★☆☆☆☆

“they offer you one price and then change it when you...”

Written on: 19/09/2015 by Cruz57 (1 review written)

they offer you one price and then change it when you go to book it this is illegal and they should be prosecuted… Read Full Review

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★★★★★

“tried”

Written on: 07/09/2015 by ozogi (1 review written)

Give it a go in tried it myself and it was fun. Go on this is it… Read Full Review

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★★★★★

“tried”

Written on: 07/09/2015 by ozogi (1 review written)

Give it a go in tried it myself and it was fun. Go on this is it… Read Full Review

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★★★★☆

“decent airline”

Written on: 02/09/2015 by Jimburns11 (3 reviews written)

Not really much to say, it all went smoothly with RyanAir, I got a flight from London to Paris and the staff were friendly and everything was spot on. I'd defo use again… Read Full Review

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★★★★★

“FLIGHT FR7242 10TH AUGUST ”

Written on: 27/08/2015 by MariaCooper (1 review written)

I travelled on the above flight with my Sister and 30 minutes into the flight my sister took very weak and was very unwell. I have to say the flight crew were more than helpful in everyway and did everything to ensure that my sister was made confortable for the remainder of our trip to Malta. The Flight crew were very professional in dealing with the situation. I have travelled with Ryanair and have to say they are brilliant to fly with. I would have no hesitation in recommending anyone to… Read Full Review

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★☆☆☆☆

“Never Again!”

Written on: 22/08/2015 by ColinBristow (1 review written)

I am not a regular user of low cost airlines but on this occasion used Ryanair on due to the holiday destination airport (Chania, Crete). 

The check-in clerk however could benefit from a refresher course in customer service as he appeared extremely bored and disinterested. 

However my complaint starts when we did not print off our return boarding passes in advance of the holiday and although we tried to reserve our seats for the return flight, so my family could sit together we were unable to do
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Sniffingmoose's Response to ColinBristow's Review

Written on: 23/09/2015

I notice that many travel companies now use technology to hand over the stress and responsibility of printing your own tickets, bookings or boarding passes to you, thus putting the responsibility and costs onto you. You use your computer, Internet connection, your printer, your expensive ink and your paper thus saving them loads of money! I think its just bad service.

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★☆☆☆☆

“Hidden charges on first timers”

Written on: 21/08/2015 by CooperOlson (1 review written)

First time flying Ryan air at no point did they say in any email or confirmation that we were required to check in online and print our own boarding passes. Got to airport went to check in on the machine. 40 pounds per person to check into a flight. they don't even attempt to make it right. Told me tough that's how we get people's money.  Come to American Ryan air I can't wait to see you get burned up. How do Europeans tolerate this behavior from a company? Anyway don't fly them. … Read Full Review

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★☆☆☆☆

“Lost luggage”

Written on: 10/08/2015 by Holden103 (1 review written)

I have been trying for more 3 months to claim for lost luggage, and I still have not received any satisfactory correspondence from Ryanair. I am utterly disgusted at their lack of communication with customers… Read Full Review

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★★★★★

“Flights on time, fast check in, paid extra for 15kg of...”

Written on: 03/08/2015 by Braylon296 (1 review written)

Flights on time, fast check in, paid extra for 15kg of hold baggage, 10kg cabin baggage free. The best thing for me was there was plenty of leg room as I', 5' 11" and they have got rid of reclining seats and the pocket in the seat in front of you with all the rubbish in, safety information is now on the headrest infront of you. Just one lady member of staff not very friendly… Read Full Review

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★☆☆☆☆

“I've been chasing for a refund on priority boarding...”

Written on: 20/07/2015 by hottwitch (1 review written)

I've been chasing for a refund on priority boarding for my husband and I because when we flew out of Porto on 10th July 2015 Ryanair didn't deliver the service. We were directed through the 'Priority Boarding' queue but when it came to actually boarding the aircraft, ALL passengers were called together so no priority was given. Ryanair have replied saying they 'sympathise' with me but I am not entitled to a refund for this service because it's offered as an additional service so even though I… Read Full Review

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★★★★★

“great customer service”

Written on: 19/07/2015 by gillymac22 (1 review written)

I booked some flights,on recieving my itinery realised id misspelt a surname,i was very nervous about ringing after hearing how tough they are but i had the most friendly gent who rectified my mistake free of charge,he was polite helpful and efficient and i for one can only sing their praises thankyou ryanair… Read Full Review

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★☆☆☆☆

“Awful, disappointing and annoying”

Written on: 13/07/2015 by Jordanuy40 (1 review written)

I think if you will be on a plane for more than 1 hour then do not fly Ryanair. They have to be the biggest rip off airline ever. Their prices are not that cheap and by the time you have added bags and priority boarding (or there is little chance of being seated together) then you may as well have paid for a better airline with less hassle. Not only do we have to put up with the hassle of suitcases in the cabin and the extra time it takes to board a plane because of this but I have never… Read Full Review

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★☆☆☆☆

“FAO Michael O'Leary Ryanair”

Written on: 06/07/2015 by McCann301 (1 review written)

Michael, I was taken a back by the kindness and generosity I experienced on the lead up and come down from my wedding day. It was truly unbelievable, our hotel was fantastic, I had neighbors going out of their way to drive lost guests to the church, we had 20mm of rain on our special day and when I had to buy two emergency umbrellas the supplier, who didn't know me from Adam , sold them to me at cost. The only organisation who wasn't nice to us was Ryanair, they clearly hadn't got the memo… Read Full Review

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★☆☆☆☆

“Nothing but hassle. Will never book again with Ryanair!”

Written on: 26/06/2015

Okay I dot Ben know where to start with this poorly run, discusting company. Me and y small family have ha nothing but greif since we booked with them. Starting from when I revived an email two weeks before our flight telling me my 06:10 flight has been rescheduled to 13.40 which I wa discusted about as paid the extra for the early flights due to not wanting to miss a day on our week holiday to Tenerife. I then rang Ryanair and told them I wanted a small amount of money back for the extra I… Read Full Review

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