CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.3 / 5
87.2% of users recommend this
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CR Smith Double Glazing www.crsmith.co.uk

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★★★★☆

“Update on the Devil you know (April 2012)”

Written on: 19/06/2013

I previously did a review on CR Smith in April 2012 with regards to my Conservatory. Subsequently, I have had all my house windows replaced by CR Smith. After I got my windows replaced, I found scratches on the glass on a number of units. These were all replaced without any issues. However, some of the replaced glass also had scratches on them. In total, 9 windows were replaced before I was satisfied with the full job. This should never have happened, as it was poor Quality Control on CR… Read Full Review

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★★★★★

“Windows and door installed ”

Written on: 15/06/2013

After I phoned CR SMITH I was not to sure if they would be up to the task, because of some of the bad reviews I had read. But from my first phone call this company could not have done any better. I had a new door and kitchen window installed at first as we were having a new kitchen installed. After that I decided to have the windows replaced in the rest of the house as they had made such a good job of the kitchen door and window… Read Full Review

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★★★★★

“FIRST CLASS PRODUCT AND INSTALLATION!”

Written on: 05/06/2013 by Murchie (2 reviews written)

My wife and I are delighted with the whole CR Smith experience. We had decided to 'do' the whole bungalow which involved a very large picture window; 2 bedrooms; 2 kitchen windows; and 2 large doors, a big financial commitment for us as we are retired. The CR Smith price was better than any competitor (Everest and Penicuik), but our choice was actually made on the quality of the product, especially their excellent Lorimer doors. The sales process was professional; the follow-up detailed… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 25/05/2013

We were thinking of replacing windows and doors so when I saw the stand in B&Q I stopped to pick up a leaflet. I hadn't even got back to the car in the car park before they phoned to make the initial appointment. Salespeople were not pushy at all. We felt it was a fair price for the job (we did get another company out for comparison). Chose CR Smith as the experience with the salepeople was altogether more pleasant. Installation went very smoothly and the guys tidied up after each day. The… Read Full Review

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★★★★★

“Transparent quality”

Written on: 20/05/2013 by Macrae (1 review written)

We would recommend CR Smith for quality of workmanship and unfailing courtesy from all their staff. We wouldn't hesitate to use them again. Very good value for money too !!… Read Full Review

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★★★★★

“GREAT JOB - CR SMITH”

Written on: 19/05/2013 by DEBORAH18513 (1 review written)

FANTASTIC FROM START TO FINISH, GREAT HELP ALL THE WAY, AND ANY SMALL PROBLEMS ALL SORTED WITH A PHONE CALL, (only had a couple of very small problems, which I thought they would do nothing about, however they sorted them out, which I was very pleased with). WORKMANSHIP GREAT, JOINERS GREAT JUST GETTING ON WITH THE JOB AND CLEANING UP AFTER THEMSELVES. I THOUGHT THE PRICE WAS WELL WORTH THE WORKMANSHIP OF THE DOOR'S AND WINDOWS, PATIO DOOR. EXCELLENT VALUE FOR THE MONEY. PLUS KNOW PUSHY… Read Full Review

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★★★★★

“High Quality”

Written on: 15/05/2013

Just had a window and door fitted. The salesman was pleasant and knowledgable. The joiners arrived bang on time and swiftly went about their business. The quality of the workmanship is excellent and the internal window cill and surrounds look amazing. The joiners cleaned up everything before they left. The window and door are very strong and we cannot believe the amount of locks on the door. A thoroughly professional job. We will certainly recommend CR Smith… Read Full Review

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★★★★★

“Fantastic super service ... Well done! ”

Written on: 11/05/2013 by Cathyross (1 review written)

From the start to the end, I have had no trouble with CR Smith. The salesman was great, the boys that came to fit the patio doors were clean, tidy, turned up on time and very friendly. The after sales service has been super; I had one small issue which was sorted out very quickly with no hassle. The price was competitive and the doors are super quality ... Would certainly recommend to friends and family. Thank you to everyone I have been involved with at CR Smith ;)… Read Full Review

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★★★★★

“Hassle free replacement windows ”

Written on: 10/05/2013 by howartha (1 review written)

From start to finish the experience was relatively hassle free considering we were replacing 7 windows and a large Patio Door. We were pleasantly suprised at the price as we were expecting to pay a lot more than we did. met a sales person in B&Q who arranged a home visit by another salesperson. The saleperson was not pushy and there was no pressure for us to place a sale with him and he didn't offer a reduction if we signed straight away. The sales process was simple and straightforward… Read Full Review

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★★★★☆

“Really good work”

Written on: 02/05/2013 by Happychiappy (1 review written)

Just had window replaced with floor to ceiling window and oak framing. Good job and customer service. Recommended to everyone. Competitively priced, Value for money… Read Full Review

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★★★★★

“new widows and door”

Written on: 01/05/2013

we are very happy with the service we recieved from the lady at bq the price was not the cheapest but having dealt with cr smith ten years ago we decided to choose the best in the business we were not disapointed thank you for the bottle of wine… Read Full Review

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★★★★★

“CR Smith are the best.”

Written on: 30/04/2013 by RichardWebb (1 review written)

We needed one new window for our flat, so when I was in B&Q and saw a guy handing out leaflets I approached him. I gave my number so they would call me and arrange a visit. I had previously had other companies give me a quote. They all started redicously high and when I said it was too much, they magically halved the price. When I said I didn't want their window the guys got very pushy and wouldn't leave until I said "I want you to leave now". This wasn't they way with CR Smith. From start… Read Full Review

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★★★★★

“CR Smith window installation ”

Written on: 20/04/2013 by DavidFerguson55 (1 review written)

From start to finish the experience was relatively hassle free considering we were replacing 8 windows and I was pleasantly supposed at the price as I was expecting to pay a lot more than I did (bonus). The sales process was simple and straightforward, the fitters were friendly and their standard of work was excellent. In conclusion I am very happy with the whole process and I would recommend CR Smith to anyone… Read Full Review

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★★★★☆

“Overall very happy with CR SMITH”

Written on: 19/04/2013

Our new front door is fitted and we're very happy with it. The fitters were meticulous in their work and took the time to make sure everything was just right. They were a credit to the company. We had a little hiccup with the planning/surveying of the job due to a communication breakdown between salesman and surveyor but this was soon fixed when I put the project on hold. The door itself has enhanced the look of our property. Top marks to the door fitters!… Read Full Review

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★★★★☆

“new windows ”

Written on: 13/04/2013

Very happy with new windows no sales pressure ,but helful advice… Read Full Review

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★★★★☆

“Double glazing”

Written on: 13/04/2013 by Sharonwendy (1 review written)

Our double glazing is lovely, it didn't take long from ordering to installation . We opted to have oak surrounds with PVC windows this was an option given by the rep who was brilliant. We had a few issues with the windows once they had been installed but all the issues were dealt with efficiently and promptly, the installation team were very friendly as where the people we spoke to over the phone. We are more than happy with the finished product and would recommend CR Smith to family and… Read Full Review

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★★★★★

“Job well done. Zosha from customer services lovely,...”

Written on: 13/04/2013

Job well done. Zosha from customer services lovely, guys that fitted it great fun. Fitted windows in 4 hours (13) Few handles got stuck but replaced immiddiately. Certificate for 10 year warranty arrived within one week. … Read Full Review

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★★★★★

“Our window fitting experience”

Written on: 06/04/2013 by happywindows (1 review written)

We are very pleased with our CR Smith double glazing. We were not living in the property when the installation took place but the fitters took care not to make a mess. Our kitchen walls were to be plastered so they agreed to fit the window and come back later to put the finishing surround on which we were grateful for. We feel more secure as the windows can be locked in the open position. The professionalism of the salesman T. Best, the fitting team and the initial point of contact at BQ was… Read Full Review

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★★★★★

“High quality double glazed windows”

Written on: 06/04/2013

Work was carried out to a very high standard with minimum disruption The joiners were courteous and tidied up after they had finished. The after sales service was excellent. I had several phone calls to check that I was completely satiisfied. I had previously used the company and after 9 years the lock on my door broke and they promptly came out and replaced it. It's not the cheapest on the market but the quality of the product and the internal finish makes it worth paying a wee… Read Full Review

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★★★★☆

“pleased with product and installation”

Written on: 04/04/2013 by sjonah163 (1 review written)

We wished to coordinate new windows with a new bathroom installation and CR Smith were able to offer a time and price to suit. From salesman, surveyor, installers and follow up CR Smith staff have been nothing but helpful, courteous and timely. Installation was on agreed date and carried out efficiently and tidily. Small problem with letterbox fitting was swiftly rectified by a visit a day or two later. Only reason that review is not a 5 star is that I believe the finish to the outside wall… Read Full Review

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