CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
447
92% of users recommend this
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★★★★★

“written 29/1/2016agnes banff”

Written on: 29/01/2016 by agnesangus369 (1 review written)

This is the second house we have had windows and doors fitted by CR SMITH andwe are delighted to say that both times thework has been completed to the highest standard. Service has been excellent right from the salesman to thevery skilled workmen who carried out the work.The oak finish round the inside is just beautiful. The work was finished in thepromised time with no hitches.I would recommend CR SMITH to anyone… Read Full Review

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★★★★★

“Reputation is everything”

Written on: 29/01/2016 by CMcF (1 review written)

I am very pleased to write a positive review about my experience of having 2 doors and 11 windows fitted. Tam the salesman clearly new his product and the installation process. Paperwork took a while but when it was done it was done. A few days later I got a call to check it was OK to change the design of a particularly small window because there was not enough room for the lock mechanism. This demonstrated to me that CR Smith work closely to the agreed specification. There were plenty of phone… Read Full Review

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★★★★★

“Quality product, quality service”

Written on: 28/01/2016 by Hahn281 (1 review written)

Having compared various windows and window companies in our area, CR Smith came recommended to us by family. The salesman was great, did a good job of getting to grips with our requirements, and negotiated a split package for us so that we could get the existing house done before winter, and the second half of the package done when we do an extension in the the summer. The fitters were very professional and did and excellent job, the oak joinery is nearly flawless, and when there were one or… Read Full Review

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★★★★★

“Repeat customer endorsement ”

Written on: 28/01/2016 by Mark8023 (1 review written)

Having previously had CR Smith fit a number of large windows in my extension, I was so pleased that I asked them to come and fit some more at the rear of the house. I was fortunate to have him as the lead tradesmen, who had done the excellent job on the first set of windows. The second set do not disappoint. The finished products in both the new-build and old granite part of the house look really super. The quality of the products - both the windows and the finished oak surrounds - is… Read Full Review

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★★★★★

“Classic Windows in a Conservation Area”

Written on: 16/10/2015 by mqPittman422 (1 review written)

We are delighted with our windows from CR Smith. They are excellent quality, look great and fit in perfectly with the conservation area we live in. We thought that being in a conservation area, we would be forced to use traditional wooden windows but instead the planners allowed us to use CR Smith windows which look traditional but are modern in their use of materials and more maintenance friendly than wooden windows. We will not have to paint and maintain them every few years which is a… Read Full Review

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★★☆☆☆

“Very poor worksmanship ”

Written on: 14/10/2015 by VUnhappyCustomer (1 review written)

We had 5 windows and 1 door fitted by CR Smith, the original fitting team were very sloppy and left the job part done. In total we have had 5 additional visits to rectify problems they left and there is still more to do. It took 2 full days to fit and has taken 3 days to rectify the bad work. The list of problems ranged from nails sticking out of the window sills, drafts, water leaking through the front door, scratches on the glass, marks inside window units, deformity on PVE molding, awful… Read Full Review

Cr_Smith's Response to VUnhappyCustomer's Review

Written on: 20/10/2015

We're very sorry to hear about your experience and would like to look in to this further for you.

Could you contact our Customer Services team directly so we can locate your details. Thank you.

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★★☆☆☆

“worst company ever”

Written on: 23/09/2015 by helenaitken55 (1 review written)

A 2 day job turned into a 2 month nightmare..first day they arrive...scaffolding does not turn up..they lied to me telling me it would be here, but they had no intention of using scafold even though my windows were on the first floor of a 4 in block house, my living room window 108inch wide 64inch drop they put in window frame which was bent...also glass in bottom of frame was distorted, when I complained to their custommer service about glass distortion I was told "we just cant take your word… Read Full Review

Cr_Smith's Response to helenaitken55's Review

Written on: 20/10/2015

We're sorry to hear about your experience and would like to discuss this further with you.

Could you contact our Customer Services team directly so we can locate your details. Thank you.

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Cr_Smith's reply to Cr_Smith's Comment

Written on: 20/10/2015

My apologies I understand you have spoken customer services.

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★★★★★

“Great windows/service”

Written on: 20/09/2015 by Haz2750 (1 review written)

After going through the usual selection of companies for quotes to have the rear of our house double glazed we opted for cr smith. We can't fault the service from start to finish. Whenever we were in contact the replied promptly. Communication was excellent from start to finish. We were impressed with the speed and efficiency of their work but above all the quality of the product and finish has been fantastic. Our house wasn't the easiest to double glaze owing to is age and size of the windows… Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/09/2015 by schughes67 (1 review written)

I called in a fault with my patio door at 9am. By lunchtime a service manger had arrived and very quickly diagnosed the fault. By 4pm an engineer appeared with the parts required and the work was complete by 5pm. Not only was the service prompt, but the people involved from taking the first call through to the final engineer visit were all very professional friendly and courteous. I should add that this was not a new installation, where snagging time is expected, we had the doors installed in… Read Full Review

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★★★★★

“Windows to be proud of”

Written on: 15/09/2015

Following the initial sales visit from CR Smith I viewed a recent installation from another and whilst the cost of that was a fair bit less it was clear so was the quality of the product. Renewing all your windows is a fairly big commitment and as we expect to be living here for some time we wanted quality (and value for money). The windows and the installation process were great and we opted for the solid wood sills rather than the PVC. Even now a year after installation I still look at them… Read Full Review

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★★★★☆

“The new conservatory”

Written on: 10/09/2015 by steamnutt (1 review written)

We are very pleased with the new conservatory. The climate control is very useful at keeping the ambience pleasant. The fitters were very pleasant and hard working and did the job in the minimum time.Though the climate control was a retro fit, we felt this would have made a neater job if it had been done as the conservatory was being built. All the rest of the jobs were well done and to a high standard. The high roof line has made it seem a lot larger than before and with the tinted glass, a… Read Full Review

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★★★★★

“best job ever”

Written on: 10/09/2015 by 463Slattery (1 review written)

Work done in my home on time very pleased with the out come off the work carried out at my home made it more secure… Read Full Review

Cr_Smith's Comment

Written on: 14/09/2015

Thank you very much for your comments, we are really pleased to hear that you are happy with the outcome of the installation.

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★★★★★

“Very pleased with CR Smith”

Written on: 09/09/2015 by KarlaDickson491 (1 review written)

Very thrilled with my new windows from CR smith.very professional company labourers cleaned up after themselves and the finished product looks fantastic I would highly recommend to all… Read Full Review

Cr_Smith's Comment

Written on: 14/09/2015

Thank you very much for your comments, we are really pleased to hear that you are happy with the outcome of the installation and the service you received.

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★★★★★

“True Professionals”

Written on: 09/09/2015 by Alexande (1 review written)

From the first meeting with the salesman, I was guaranteed a quality product, fitted with a professional service. the salesman gave me great confidence in his company, explaining in detail the background of his company and how they would prepare and install my windows and door also how the communication process would work with his team. and TRUE to his word, every detail was 100% correct from the beginning to the end of the project. great quality product and a fantastic service, both my wife… Read Full Review

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★★★★★

“excellent job well done”

Written on: 07/09/2015 by d.jack (1 review written)

this is the second house I have had new windows, doors and conservatory installed by c r smith. I would not use anybody else as they do everything from start to finish. all the workmen are very friendly and is know bother to them they just get on with the job in any kind of weather whether it is raining or not the job gets done first class boys. you can get a cheaper job done elsewhere but not the quality you get from c r smith. I would certainly recommend them to anybody… Read Full Review

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★★★★☆

“Fast, friendly and efficient ”

Written on: 04/09/2015 by Jamie1989 (1 review written)

Everything was very professional from the start to the beginning. It was all explained clearly, they accommodated our needs, first class work! Although they are not the cheapest provider, you are paying for quality and and excellent finish. The whole package is worth it, would recommend to friends and family… Read Full Review

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★★★★★

“It was a lucky day for us when we spoke to May in...”

Written on: 31/08/2015 by 349McLeod (1 review written)

It was a lucky day for us when we spoke to May in Aberdeen about renewing our conservatory. We went ahead and are delighted with the outcome. The organisation was first class and all staff and tradesmen were friendly, competent and hard-working. Our thanks to all concerned… Read Full Review

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★★★★★

“Great Service!”

Written on: 26/08/2015

I had a few windows done early this year and I couldn't be more thrilled with them! Everything was handled with great professionalism and care right From the initial telephone call I received leading up to the finished product. I would highly recommend CR Smith to all my friends and family… Read Full Review

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★★★★★

“French doors”

Written on: 20/08/2015 by RhiannaBaird (1 review written)

Had French doors fitted very impressed with service and workmanship would happily recommend to family and friends… Read Full Review

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★★★★☆

“Replacing Glazed units”

Written on: 06/08/2015 by ezChase136 (1 review written)

The workmen arrived on time. Replaced the units that needed replaced. They worked quickly and there was no evidence of them being there when they left, apart from the fact that we now had clear units. Only missed out on 5 stars, which is nothing to do with their work, as I was disappointed that we have had to have 4 glazed units replaced in the conservatory. The conservatory is over 10 years old and is a great addition to our house… Read Full Review

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