CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
536
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CR Smith Double Glazing www.crsmith.co.uk

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★★★★☆

“New Bay windows”

Written on: 09/11/2016 by EricIsobel (1 review written)

CR Smith was one of the few companies who were prepared to remove our existing stained glass and install within new windows.We had a few problems with the external finish which required three additional visits but they came when they said they would.We found their customer service department to be excellent… Read Full Review

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★★★★★

“Windows look a Million Dollars”

Written on: 07/11/2016 by Roweuh254 (1 review written)

We had some major issues with the "as installed" builder's windows. Solution? Get a proper company in! CR Smith had a great crew, good quality, efficient back-office support. The oak surround to the windows in our large family room look fantastic - we are steadily replacing all the windows in the house!… Read Full Review

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★★★★★

“Great Products Built to a High Standard”

Written on: 26/10/2016 by ajlang2371 (2 reviews written)

We have had seven windows and two doors replaced and a conservatory built. The overall work had to be split into three phases over a period of 18 months to allow for internal building work on warrant, and planning applications for the conservatory. The company were very good at accommodating changes to plan due to building restrictions etc. and all the work was carried out with the minimum of disruption, even building new steps to an adjacent door so they matched the steps to the… Read Full Review

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★★★★★

“Top quality tradesmen ”

Written on: 25/10/2016 by DallCaf (1 review written)

We have just had an existing window removed and replaced with french doors. The quality of the workmanship was second to none. The tradesmen worked to a very high standard and left everything clean and tidy at the end of each day. They also ensured there was very little disruption throughout the works being carried out. The whole experience was as pleasurable as building work can be!! Our walls are made of sandstone and we were a little worried that the rework would be noticeable but the… Read Full Review

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★★★★★

“Worth It, great company”

Written on: 24/10/2016 by gillian1231234 (1 review written)

Just recently had work done by CR Smith what a great company the work was done on time and done to a very high standard, I would definitely recommend to a friend and it was worth every penny!… Read Full Review

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★★★★★

“New Orangerie - Stunning”

Written on: 24/10/2016 by Joslyn43 (1 review written)

When we decided that we would install a conservatory we chose 3 companies to provide their design ideas and costings. I was very impressed with the sales staff and the quality of the initial design documentation. 3D drawings allowed us a very accurate representation of how the finished product would look. Also the cost for the installation was a fair and appropriate amount. The sales person we had was so knowledgable and very helful indeed. Nothing was too much trouble for him and he worked… Read Full Review

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★★★★★

“Great thanks guys ”

Written on: 19/10/2016 by JeffreyCastro (1 review written)

Amazing the guys did such a great job really please with windows… Read Full Review

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★★★★★

“Excellent overall experience”

Written on: 17/10/2016 by Brunoy440 (1 review written)

As a previous customer I had no reservations to consider them for a further instillation at my property. The two estimates in direct comparison were cheaper but I had no doubts Cr Smith would deliver the service I required. My fitter was top class and backed up the entire process to my satisfaction… Read Full Review

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★★★★★

“Always Brilliant.”

Written on: 16/10/2016 by AdelynCrockett (1 review written)

I have been with CR Smith for a number of years now, and had quite a few jobs done with them. I had a job done just recently (back venetian doors and a bedroom window) I am very pleased with. Work outstanding I would say. Being quite near to them in Dunfermline has it's advantages to. Mrs J Rennie … Read Full Review

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★★★★★

“New Stunning Conservatory”

Written on: 13/10/2016 by Campbell26 (1 review written)

We were delighted with the quality of service from start to finish. In our opinion the materials were of the highest quality The different trades doing the work did so quickly and efficiently A couple of issues we had were dealt with immediately. C.R Smith admin team kept us up to date with the time scale and checked that we were happy with any work done Overall an excellent job. … Read Full Review

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★★☆☆☆

“Poor product, keeps breaking, customer service is good...”

Written on: 10/10/2016

Had all windows and the front door replaced on our bungalow in Jan 16. The oak surround on the kitchen window has now bowed lifting it away from the wall. The buttons on the window handles stick occasionally. The front door doesn't close properly. It was fixed and is now doing the same again. The upper panel on the front door split. It was replaced and within a month the panel split again in the same place. Either a really poor product using cheap materials that are not very durable, or the… Read Full Review

Cr_Smith's Comment

Written on: 11/10/2016

We're sorry to hear about your experience and would like to discuss this further with you.

Could you please contact our Customer Services team directly so we can locate your details. The customer service team have been made aware to expect your call. Thank you.

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★★★★★

“Love our Orangerie”

Written on: 09/10/2016 by KK365 (1 review written)

We wanted to build an extension on to our kitchen to replace our lean-to conservatory which CR Smith had built many years ago. We liked the fact that the conservatory let light into the kitchen but didn't like having a radiator taking up a whole wall. We decided to talk to CR Smith about it and they sent a man out who listened to us and understood exactly what we wanted. It was an Orangerie with a self-cleaning glass roof and air conditioning to keep it cool in summer and warm in winter. CR… Read Full Review

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★★★★★

“Conservatory”

Written on: 07/10/2016 by Lauren80 (1 review written)

From the moment the workers arrived they were very efficient and professional in their job. They tried their best to ensure that there was little disruption. My outside gate was accidently damaged as they were bring in materials for the conservatory and this was quickly sorted. I could not fault the workers. The quality of materials used was of very high standard. Once the conservatory was complete there were a few issues with the paint and seals and this was quickly sorted when I reported… Read Full Review

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★★★★☆

“ Windows & Doors Installed May 2016”

Written on: 05/10/2016 by JSCM (1 review written)

We had all of our windows and patio and back door replaced. The work was to a very high standard as you would expect from CR Smith. We were happy with the installation service that was provided and the manager was excellent in reassuring my wife and I over a couple of queries we had. However we have since telephoned CR Smith on two separate occasions for some advice and support to resolve two issues that have arisen. The first call was not passed on. The second call was to see why the… Read Full Review

Cr_Smith's Response to JSCM's Review

Written on: 06/10/2016

We're sorry to hear about your experience and would like to discuss this further with you.

Could you email your name, address and contact number to us or alternatively contact our Customer Services team directly so we can locate your details. Thank you.

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Cr_Smith's reply to Cr_Smith's Comment

Written on: 06/10/2016

I notice that the email address has been removed from the previous comment. Our customer service team are aware of your situation and we wish to rectify this. Please can you contact our head office and ask for a member of our customer service team.

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★★★★★

“Replacement conservatory”

Written on: 03/10/2016 by Rustythedogtwo (1 review written)

After some research and obtaining 3 estimates we were impressed with the detailed and professional advice given by C.R.Smith.. We visited their show area and we were pleased with the quality and finish of the product. The job was completed more or less on time by two highly skilled joiners and detail such as decoration and electrics also completed. To a high standard. Stage inspections were carried out but there was little snagging work. Administratively the company was also excellent with an… Read Full Review

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★★★★★

“Great service, staff & product”

Written on: 30/09/2016 by CathyJL (1 review written)

Contacted CR Smith to get a quote for my Mothers bungalow windows. The process was very quick and easy from the first phone call to the completed installation. All the staff involved were so helpful & professional. The window fitters themselves were all gentlemen and put my Mum at ease, most of her windows are floor to ceiling and she was concerned about her furnishings during the installation. Her home was left spotless and the finished product looks amazing, what a difference it has made to… Read Full Review

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★★★★★

“replacement of new front door”

Written on: 28/09/2016 by newforold (1 review written)

When the lock on our front door broke, we decided to buy a new door. We contacted CRSmith as we had had windows done before and a conservatory replaced this year. The door we had was of a steel frame type, which was very cold in the winter and a letter box that didn't shut properly letting in the draught. When the salesman came with brochures to look at with the many doors available and sample structures to choose from, we felt that we were getting a product that was to our requirements, with… Read Full Review

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★★★★★

“first class service”

Written on: 27/09/2016

Very happy with all parts of sales, planning and installation. Professional approach by all C R Smith staff. They tailor made some of our windows to retain the period features. Fitters were first class, protecting carpets and furniture, thrir standard of workmanship was extremely high No negatives… Read Full Review

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★★★★★

“No regrets”

Written on: 27/09/2016 by Alexmeikle (1 review written)

I am happy to say that we are delighted with our brand new sunlounge. We had been talking about having this addition to our lounge for some time, and for one reason or another, never got round to it. After seeing an advert for CR Smith, we decided to get various quotes for a sunlounge addition. We quickly decided after receiving some ridiculously high quotes, that although C R Smith were not the cheapest quote we received, they appeared the most professional, knowledgable and competitive… Read Full Review

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★★★★★

“The best of both worlds”

Written on: 26/09/2016 by Phillipsix102 (1 review written)

I decided that I wanted a conservatory but after some discussion settled on a sunroom, much more practical. The company drew up plans, we negotiated a price and once planning had been obtained, work began. From start to finish there was a steady stream of tradesmen all doing there part of the work. Everyone knew their job and carried it out efficiently. At the same time, materials arrived as required. Periodically a foreman would come on site to check that all work was being done properly… Read Full Review

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