CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
549
90.5% of users recommend this
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★★★★☆

“Windows, Doors and french doors fitted with no issues”

Written on: 16/03/2017 by kevsam3108 (1 review written)

In November, my husband and I decided to look into getting new windows and doors. Cannot fault the service we got from sales through to installation… Read Full Review

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★★★★☆

“Great secure windows. ”

Written on: 14/03/2017 by GeorgeF65 (1 review written)

We had all our old double glazing replaced in December 2016 and we are very happy with the glazing quality. The guys were very efficient and clean working. There was no mess left behind. This is the second set of CR Smith windows we have installed the first set were in our last house and we were very happy with them also. I do have some issues with the finish of the surrounds though. There are some pencil markings still visible through the varnished finish. There some rough edges on the wood… Read Full Review

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★★★★☆

“Door”

Written on: 13/03/2017 by Erickh251 (1 review written)

Door fitting went well next day had a problem door wouldn't lock took 6 hrs to get fixed hinges not tightened right door dropped apart from that all fine… Read Full Review

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★★★☆☆

“Poor customer service”

Written on: 09/03/2017

Delighted with our new patio door, installed on 18February. However installers used the wrong wood fir surround and we are having great difficulty in getting them to set a date to change it. That to me is not good customer service! It is now 7th March and I can't get my curtains and blinds up… Read Full Review

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★★★★★

“Great Value Service”

Written on: 22/02/2017 by iiGorman1987 (1 review written)

What a difference to receive a prompt and quality service from a company who actually care about their customers. Having recently cancelled another order with a rival company after being let down on numerous occasions it is extremely refreshing to work with CR smith - professional, prompt and good value for money… Read Full Review

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★★★★★

“customer service”

Written on: 21/02/2017 by jqMorales1989 (1 review written)

excellent customer service from start to completion and would highly recommend… Read Full Review

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★☆☆☆☆

“Biggest regret i have made ”

Written on: 21/02/2017 by Hughes151 (1 review written)

ruined my windows cant get noting right months of back and fourth with work men trying to put things right and its just getting worse by the minute… Read Full Review

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★☆☆☆☆

“Don't give them your details”

Written on: 13/02/2017 by Rihanna157 (1 review written)

They have never done any work for us but we did contact them for a quote. Bad mistake. They phone my mobile at least three times a week trying to sell something. Asked them to stop and have complained to ICO and trading standards. but they just keep phoning. Have managed to block their number on my phone now. but still the don't get the message… Read Full Review

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★★★★☆

“Quality of Service and Workmanship”

Written on: 09/02/2017 by 296O'Connell (1 review written)

The quality of the installation and workmanship was of a high standard from beginning to the completion of the works.The programming of the installation was flexible and was arranged to suit my needs, with changes instigated by myself. Found the business side of the business to be very good and I alwas dealt with polite and well qualified staff. Overall I was pleased from start to finish of the works However, I would have liked the option of triple glazing… Read Full Review

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★★★★☆

“Good product good price”

Written on: 08/02/2017 by AndresLamb167 (1 review written)

Booked 3 quotes but after meeting the rep from CR Smith and agreeing a price decided to go with them and cancel other 2 quotes. Planning stage went well and agreed installation dates were brought forward so that suited too. On the day the workmen were friendly, helpful and very professional. Only one problem was that one of the outside window sills had been cut too short so had to arrange for another visit to rectify problem, the repair was completed and the finished result was very… Read Full Review

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★★★★★

“Great Customer Care Service”

Written on: 31/01/2017 by Meadjk353 (1 review written)

From their initial rep at the CR Smith stand to the men who installed the windows the service was first class. All members of the team were helpful and explained in detail what would happen. The fitters were knowledgeable and ensure that the place was tidy before leaving… Read Full Review

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★★★★☆

“Installation”

Written on: 29/01/2017 by 136MacKenzie (1 review written)

Very happy with the installation of the French doors… Read Full Review

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★★★★★

“Super service all the way.”

Written on: 28/01/2017 by helen2016176 (1 review written)

The Rep and surveyor were a pleasure to do business with as were the installers who did an excellent job. Thoroughly recommended… Read Full Review

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★★★★☆

“Great product”

Written on: 27/01/2017

Really pleased with final quality of product and follow up service. Unfortunately one window was wrong size and front door was built incorrectly and opened the wrong way. Fitting was good and the lead fitter was very experienced… Read Full Review

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★★★★★

“Excellent service and product from exceptionally nice...”

Written on: 24/01/2017 by ywPereira476 (1 review written)

Excellent service and product from exceptionally nice people. Beautiful windows… Read Full Review

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★★★★★

“Replacement Windows ”

Written on: 21/01/2017 by NeilFB (1 review written)

Very professional service from start to finish and we are pleased to have the replaced windows especially during the winter season. Would recommend C.R.Smith to friends and family… Read Full Review

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★★★★★

“Excellent experience from start to finish”

Written on: 09/01/2017 by morag1944 (1 review written)

I don't normally write online reviews however, after the excellent experience that I have just had with my windows and doors, on this occasion I feel compelled to do so. From the initial experience with the sales consultant, I felt as those I was in safe hands with nothing too much trouble even though I found it difficult to choose a front door due to the variety of options. The surveyor then visited who was very professional and made sure that I was happy with what was going to be carried… Read Full Review

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★★★★★

“Good reliable firm”

Written on: 09/01/2017 by DaltonHudson24 (1 review written)

Our new windows were fitted with a minimum of fuss. Work was done efficiently and with no mess left behind. We are very pleased with the windows which are of good quality. We were shown how the locking mechanisms worked and nothing seemed to be too much trouble to them. It was promised that the sills would be varnished about a week after the fitting and this time frame was adhered to without needing to remind them. The whole operation was carried out smoothly with no problems and we have been… Read Full Review

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★★★★☆

“Double Glazed Windows”

Written on: 07/01/2017 by AyanaFischer (1 review written)

Joiners arrived on time and were neat and tidy workmen. Installed windows in a competent manner and explained and demonstrated how to operate and adjusted window opening where necessary. Removed old windows and took great care not to damage adjoining wall paper. We had no complaints about their attitudes or willingness to make the job trouble free. We are very satisfied with the appearance of the windows and their efficiency. We were well satisfied with the wooden surrounds appearance and… Read Full Review

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★★☆☆☆

“Front door issues!”

Written on: 06/01/2017 by Kjonreid (1 review written)

Poor installation from the offset, all materials where not available to the tradesman, they made do and guess what-a shoddy job. Several visits and months later still issues with door alignment, all caused by a poor intial job. Clearly the original installation shouldn't have begun without the correctly measured components, but with time restraints and of course now hindsight, a very different outcome would off been achieved. So therefore I would not recommend CR Smith in the future to anyone… Read Full Review

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