CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
485
91% of users recommend this
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CR Smith Double Glazing www.crsmith.co.uk

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★★★★★

“Faultless from start to finish”

Written on: 12/08/2016 by lynnlexie (1 review written)

I just wanted to write and express my complete satisfaction with the work carried out on the 5th August. The two men arrived promptly and were very pleasant and efficient, completing the work within the hour. It is a pleasure to do business with a Company like yours. Thank You. … Read Full Review

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★★★★★

“Replacement windows review”

Written on: 11/08/2016 by maureenvilliers (1 review written)

Windows were replaced in living room and bedrooms. They are unusually tall windows but the installers completed the work in good time with minimum of fuss and left no mess behind. The wooden surrounds were waxed on the appointed day and instructions given for future care was given. I am very pleased with the overall effect and the heat retention has been excellent… Read Full Review

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★★★★☆

“Efficient joiners”

Written on: 04/08/2016 by whiskygirl (1 review written)

I have a double squad on the first day to install my windows, so they cracked on in great style. Finished almost a day early. Finishes to the wood surrounds by the joiner, was excellent. Slight scratch on one of the windows which was (eventually) replaced… Read Full Review

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★★★☆☆

“Good engineering, administration not so good”

Written on: 01/08/2016 by KirstenChristie (1 review written)

We had a large window installed at the back of our house. The work was done in early February 2016 and we still (July 2016) haven't received our Completion Certificate. We understand that this was because the Building Warrant was not applied for in advance and so C R Smith and the City Council had to do catch-up with the paperwork. Also, the contract scaffolders did some minor damage to our conservatory and, though C R Smith have undertaken to pay all costs of rectifying this, it has still… Read Full Review

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★★★★☆

“Prompt service carried out in a fully professional manner.”

Written on: 31/07/2016

Prompt service carried out in a fully professional manner… Read Full Review

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★★★★★

“Double Glazed Windows”

Written on: 20/07/2016 by Jamaly241 (1 review written)

We had two new windows fitted to the front of our bungalow this year. The service from the first visit by the Representative to the fitting of the windows was brilliant. The colour we chose with help from the Representative complemented our bungalow. They completed the work in one day which was great and left the outside area clean and tidy when they left. We were very pleased with the service and the quality of the windows is very good. The company made sure we had all the information we… Read Full Review

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★★★★☆

“Stunning ”

Written on: 19/07/2016 by McKeegi158 (1 review written)

I had a front and back door fitted, the front door is stunning. The door enhances the front of the house and helps the house stand out from the crowd. The stable door at the back is not only a good looking door but very handy too. I can open the top half of the door, letting in fresh air but also keeping the animals in or out depending on what we are doing. The reason I didn't not give 5 stars is the time that it took to get the doors in… Read Full Review

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★★★★★

“Review of CR Smith windows fitted in my flat”

Written on: 19/07/2016 by DuncTamsett (1 review written)

The windows look terrific. The oak frames make the windows a pleasure to behold and the windows add as much to the rooms as quality furniture would do. They are a joy to look at. The windows were well fitted. The fitters did very good work and took trouble to find good solutions to problems that arose. The windows cost a good deal more than we could have got away with. But instead of having to live with cheap and tacky, we are able to live with quality that gives pleasure to look at… Read Full Review

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★★★★☆

“very happy with cr smith, staff are pleasant and...”

Written on: 19/07/2016 by cally3210 (1 review written)

very happy with cr smith, staff are pleasant and courteous, they carried on working when weather was horrendous and work was completed quickly and tidily… Read Full Review

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★☆☆☆☆

“Customer Care Shocking”

Written on: 19/07/2016

Initial joiner was the only one who worked in a dedicated manner. We had a few years of ongoing issues that were never fully rectified. Luckily the work was under warranty. Employees that were sent out to fix problems didn't fulfil their obligation. Would not recommend CR Smith… Read Full Review

Cr_Smith's Comment

Written on: 19/07/2016

We're sorry to hear about your experience and would like to discuss this further with you.

Could you contact our Customer Services team directly so we can locate your details. Thank you.

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Cr_Smith's Comment

Written on: 01/08/2016

We are keen to help you solve the issues you face. Could you email us please with your customer details and the situation you face and we will investigate. Thank you.

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★★★★★

“Love My Windows!”

Written on: 04/07/2016 by LesleyH12 (1 review written)

I recently had new windows and french doors installed, and they are amazing! Excellent service from the salesman to the fitters themselves! Couldnt recommend highly enough, the fitters cleaned up very well after themselves and the plasterer and painter came out afterwards. No complaints at all!… Read Full Review

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★★★★☆

“georgian doors”

Written on: 28/06/2016 by bowesa007 (1 review written)

Previous full house windows fitted good workmanship and quality hence went back when fitting Georgian doors throughout new property. Problem with glazed panel on one of my patio doors having small crack which on fitting got bigger when fitter phoned office it had apparently been noticed at warehouse a few weeks before and new panel was already waiting for pickup. Fitter brought this next day and new panel fitted. After a few days noticed scratches on other panel of doors this was replaced… Read Full Review

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★★★★★

“Excellent Service and Advice”

Written on: 27/06/2016 by AndrewMcCosh (1 review written)

We have used CR Smith on several occasions, and each time they have been efficient, excellent service and provided good advice as to styles and detail on their windows. All the jobs have been carried out to a very high standard and they have cleared up all the mess and removed all the old windows. I would highly recommend CR Smith to any person looking to have replacement windows fitted… Read Full Review

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★★★★☆

“Conservatory”

Written on: 21/06/2016 by Davidcclogan (1 review written)

We were delight with the efficacy of the company. The only criticism we have is the quality of paint etc used to decorate. The company kept us well informed at every stage, and we were amazed how quickly it was completed… Read Full Review

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★★★★★

“Superb service and good quality windows”

Written on: 21/06/2016

What I liked immediately about CR Smith was that there was no 'hard sell' - the products 'sell themselves'. Exceptional quality & staff were friendly & helpful. On the installation day, the guys arrived on time, were swift at installing the windows & cleared up any dust & waste afterwards. Good workmanship, lovely Windows & door. Nice warm house now! Will definately use again. Thank - you CR Smith… Read Full Review

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★★★★★

“replacement windows”

Written on: 19/06/2016 by linda1020 (1 review written)

I originally had C R Smith to install all my windows and doors, 23years ago in Mahogany colour. Deciding to update them to White this time round, I had no hesitation in choosing the same company again. The work was carried out on time to a very high standard. First class service from a first class company… Read Full Review

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★★★★★

“Excellent installation, no mess, no fuss”

Written on: 15/06/2016

The salesman who came to the house wasn't pushy and he provided all the information needed. After visits from several other companies salesmen, one of whom I threw out of my house, his attitude was what helped seal the deal. The windows were fitted over a period of two days with minimum upheaval and excellent attention to detail. The installers arrived according to schedule and ensured that everything was sheeted out before they started work. They worked non stop from the time they arrived… Read Full Review

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★★★☆☆

“New windows and door”

Written on: 11/06/2016 by bluetoonloon (1 review written)

The windows and door were fitted by a good team of installers. The product itself looks good but pricy. There were a few niggling defects, mark on the door between the two panes on glass, scuff marks on the anthracite grey outside frames,loose window vent.Four visits to adjust the door as it did not close properly. On the other hand all the defects were repaired quickly.Noise the windows are not as soundproof as my old windows due to the vents which I understand have to be fitted due to… Read Full Review

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★★★★★

“Excellent.”

Written on: 10/06/2016 by Cockleshill (1 review written)

I recently had Windows replaced in two public rooms and I could not be more pleased with the finished result. The team were excellent workers, courteous, considerate and mindful of my invalid husband. The rooms were left in neat and tidy order… Read Full Review

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★★★★★

“Second time is a charm!”

Written on: 03/06/2016

Having purchased CR Smith double glazed windows back in 1986 (yup 1986), we finally decided it was time for an upgrade. The old windows had served us well but new technology was now available for more energy efficient windows. Having trawled through many other suppliers, we ended up back with CR Smith. After all, their old windows had lasted us 30 years! Whilst not the cheapest, they were certainly not the most expensive. Some of the prices quoted by competitors (for nine windows) were… Read Full Review

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