CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
421
91% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
CR Smith Double Glazing www.crsmith.co.uk - Ask a question now

Media Gallery for CR Smith Double Glazing www.crsmith.co.uk

CR Smith Double Glazing www.crsmith.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent job done professionally ”

Written on: 11/02/2016 by Mayrod1 (1 review written)

We had all the large wood windows in a sun lounge with patio doors replaced and CR Smith did a perfect job. Two teams arrived very promptly and got stuck in. They were all very nice guys and worked very hard all day. There team leader kept me well upto date with the works progress and the job was pretty much completed that day. Just some minor interior work for the following day. Even with such a professional finish there would be some minor faults but these were dealt with very quickly by the… Read Full Review

Report this review
★★★★☆

“Happy with end result”

Written on: 11/02/2016

We had all windows and a front door installed. We are very happy with the end result and the service given. I think customers should be made aware of the upheaval, possible problems, and changes that may have to be made during installation. When the experienced salesman gives you his pitch to sell you the windows and you make the decision to buy you probably feel you have made all the right choices type of windows and door, colour of handles, colour and type of trim etc. In our case when it… Read Full Review

Report this review
★★★★★

“Very professional service”

Written on: 11/02/2016 by Balmedie101 (1 review written)

We have used these guys on several occasions, to replace doors, replace Windows and install new Patio doors. This has spanned over several years and each time we go back to them because they are reliable. Things that are important, like no pestering calls, accurate quotes and down to earth sales team , made us call them up for our work. Credible workmen, who tidy up after themselves and are proud of the job they do. Follow up calls to make sure that everything went ok and that's about it. No… Read Full Review

Report this review
★★★★☆

“Window installation ”

Written on: 08/02/2016 by vhEdmondson200 (1 review written)

We decided to have the rest of our house Windows replaced after an excellent experience of a single window and door replacement which was faultless, The salesman was called into quote but was way In excess of expectation however after some time he negotiated an acceptable price if a bit reluctantly which was not the best experience given the outlay .The installation was delayed due to bad whether but we were impressed because two teams of installers arrived to fit the windows , we found the… Read Full Review

Report this review
★★★★★

“Job well done”

Written on: 06/02/2016 by Ianmac70 (1 review written)

Just had all the windows and doors done on the house, finished product looks excellent. Installation team were great, on time, courteous and left no mess at all. After they were done it was like they had never been in at all. Top marks. Had a small issue with one of the doors but was inspected and fixed within 48 hours of reporting. Whats not good about that kind of service. Overall a bit on he pricey side but the product looks fantastic and quality of install superb. Well done to the whole… Read Full Review

Report this review
★★★★★

“Lovely windows and doors”

Written on: 05/02/2016 by Mariemazacdonalmariemazamacdonald (1 review written)

The fitters did a fantastic job leaving no mess, were punctual and friendly. The end product looks fabulous contempory yet classic with a really nice finish on the wood surrounds. The service experienced was great. I would thoroughly recommend CR Smith. The whole process was great from start to finish… Read Full Review

Report this review
★★★★☆

“Grey window frames, green door.”

Written on: 05/02/2016

I am delighted with the quality and appearance of the windows and doors supplied at my house in Dundee. The salesman arrived on time and was not too pushy, the order was processed efficiently and the fitters were excellent. On one morning, however, they were later arriving than they had said and I had to telephone and inquire. It turned out they had been sent to do an emergency job elsewhere first. It would have been helpful if the office had informed me of this as the fitters thought I had… Read Full Review

Report this review
★★★★☆

“New windows in Aberdeen”

Written on: 05/02/2016 by Toby87 (1 review written)

Spoke to somebody from CR Smith in B and Q. They sent a salesman round who was not pushy but listened to my requirements and gave me a price. Although I thought the price was a bit high, I agreed. The surveyor arrived as agreed, followed by the tradesmen. The job was professionally carried out with high quality materials and work. The finished job was excellent, no issues at all. The job was relatively expensive, but you get what you pay for and I would say it was excellent value for money!… Read Full Review

Report this review
★★★★☆

“Update from 1983”

Written on: 02/02/2016 by Gilbert26 (1 review written)

The original timber double glazed windows were in quite good condition but had become obsolete in insulation performance. The external doors were much poorer,draughty and less secure. We looked at various companies' ranges but liked and settled upon C R Smith's Lorimer range. The sales representative was very helpful, the estimate attractive and installation appointments easily arranged. The installation team were very efficient with a high standard of work and finish. The only problem was… Read Full Review

Report this review
★★★★★

“Superb all round service for Windows & Door CR Smith”

Written on: 01/02/2016 by elisonex (1 review written)

CR Smith have delivered an outstanding service. From a polite phone call from customer services to arrange a consultation to the outstanding sales gent who has been the best sales I've ever dealt with. He's professional extremely knowledgable and is alway at the end of the phone. He got a hard time from me during the consultation and stayed much longer than I think we both expected, however, we had fun talking over all the styles of Windows,doors,handles and most importantly the interior… Read Full Review

Report this review
★★★★★

“Excellent double glazing and customer service”

Written on: 31/01/2016 by Drmanson (1 review written)

Dr & Mrs Manson, Inverurie. Our experience of replacing all our double glazing and two doors with CRSmith has been an extremely positive experience from start to finish. The salesman was just brilliant. Not at all pushy and very happy to talk through different options for the windows both upstairs and downstairs. The company were offering a 3 windows for the price of 2 promotion when we were looking to replace our double glazing, so long as we were flexible about our installation date, which… Read Full Review

Report this review
★★★★★

“CR Smith- Friendly and Professional Service”

Written on: 30/01/2016 by MrsDuncan (1 review written)

From when I emailed to book an appointment,CR Smith have been very professional and helpful. The product is slightly pricier than some companies but the quality of the windows and doors are superb. We were very impressed by the consultant who came to our house. He was not pushy but very knowledgeable and showed us a wide variety of window and door designs.The surveyor who came to check on the details explained everything very well and made us feel confident in the work being carried out safely… Read Full Review

Report this review
★★★★☆

“Fantastic windows with speedy service. ”

Written on: 30/01/2016 by Cantrellph1979 (1 review written)

Took only 2 days for entire house. No mess and don't know when I last saw tradesmen work so hard. Although C R Smith was the priiciest quote I got the quality of the Windows appeared to be the best being the only quote I had with A rated product. Had to get joiner back on 3 occasions to rectify errors. One pane came without Georgian Bars which was requested. One pane had very small scratch mark. Two sills had to be moved around so that wood colour matched up more evenly. All these things were… Read Full Review

Report this review
★☆☆☆☆

“Would not recommend”

Written on: 30/01/2016 by Jamesharris8 (1 review written)

Absolutely terrible service, would not recommend to anyone. Been a complete waste of time start to finish, I have lost count of how many times I have had to have people back to remedy sloppy and unfinished work. Every time I have someone back to finish the job they seem to notice more problems and have to book someone else to come back again. The managers defence for this was that the home improvement game is a bit of a minefield and that other companies would be just as bad. What sort of… Read Full Review

Report this review
★★★★★

“written 29/1/2016agnes banff”

Written on: 29/01/2016 by agnesangus369 (1 review written)

This is the second house we have had windows and doors fitted by CR SMITH andwe are delighted to say that both times thework has been completed to the highest standard. Service has been excellent right from the salesman to thevery skilled workmen who carried out the work.The oak finish round the inside is just beautiful. The work was finished in thepromised time with no hitches.I would recommend CR SMITH to anyone… Read Full Review

Report this review
★★★★★

“Reputation is everything”

Written on: 29/01/2016 by CMcF (1 review written)

I am very pleased to write a positive review about my experience of having 2 doors and 11 windows fitted. Tam the salesman clearly new his product and the installation process. Paperwork took a while but when it was done it was done. A few days later I got a call to check it was OK to change the design of a particularly small window because there was not enough room for the lock mechanism. This demonstrated to me that CR Smith work closely to the agreed specification. There were plenty of phone… Read Full Review

Report this review
★★★★★

“Quality product, quality service”

Written on: 28/01/2016 by Hahn281 (1 review written)

Having compared various windows and window companies in our area, CR Smith came recommended to us by family. The salesman was great, did a good job of getting to grips with our requirements, and negotiated a split package for us so that we could get the existing house done before winter, and the second half of the package done when we do an extension in the the summer. The fitters were very professional and did and excellent job, the oak joinery is nearly flawless, and when there were one or… Read Full Review

Report this review
★★★★★

“Repeat customer endorsement ”

Written on: 28/01/2016 by Mark8023 (1 review written)

Having previously had CR Smith fit a number of large windows in my extension, I was so pleased that I asked them to come and fit some more at the rear of the house. I was fortunate to have him as the lead tradesmen, who had done the excellent job on the first set of windows. The second set do not disappoint. The finished products in both the new-build and old granite part of the house look really super. The quality of the products - both the windows and the finished oak surrounds - is… Read Full Review

Report this review
★★★★★

“Classic Windows in a Conservation Area”

Written on: 16/10/2015 by mqPittman422 (1 review written)

We are delighted with our windows from CR Smith. They are excellent quality, look great and fit in perfectly with the conservation area we live in. We thought that being in a conservation area, we would be forced to use traditional wooden windows but instead the planners allowed us to use CR Smith windows which look traditional but are modern in their use of materials and more maintenance friendly than wooden windows. We will not have to paint and maintain them every few years which is a… Read Full Review

Report this review
★★☆☆☆

“Very poor worksmanship ”

Written on: 14/10/2015 by VUnhappyCustomer (1 review written)

We had 5 windows and 1 door fitted by CR Smith, the original fitting team were very sloppy and left the job part done. In total we have had 5 additional visits to rectify problems they left and there is still more to do. It took 2 full days to fit and has taken 3 days to rectify the bad work. The list of problems ranged from nails sticking out of the window sills, drafts, water leaking through the front door, scratches on the glass, marks inside window units, deformity on PVE molding, awful… Read Full Review

Cr_Smith's Response to VUnhappyCustomer's Review

Written on: 20/10/2015

We're very sorry to hear about your experience and would like to look in to this further for you.

Could you contact our Customer Services team directly so we can locate your details. Thank you.

Reply to this comment
Report this review Read 1 Comment
overview