Boohoo Reviews - www.boohoo.com

★★☆☆☆
1.6 / 5
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“I ordered a dress from Boohoo, and was pleased when it...”

Written on: 10/01/2011 by kkff (7 reviews written)

I ordered a dress from Boohoo, and was pleased when it arrived on time - unusual for a lot of online stores !
I assumed that I'd found a must-go-to store, what with the reasonable price thrown into the mix, but once I opened my package I saw why.

The dress I bought was a size 8 - fitted around the waist, was too baggy around the chest and was way too short. I assumed this was because I'm quite tall [5'9] but my friend tried on the dress [she's 5'2] and it was only just wearable on her. The… Read Full Review

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“Ordered from Boohoo a few months ago for the first...”

Written on: 06/01/2011

Ordered from Boohoo a few months ago for the first time. Got 3 dresses for work, nothing flash but nice. Paid for next day delivery and got them! No probs what so ever!… Read Full Review

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“No items - No refund - took my case to PayPal. Very...”

Written on: 05/01/2011 by P66MrsS (1 review written)

No items - No refund - took my case to PayPal. Very similar to other reviews. First order goods faulty, reordered and Home Delivery Network claimed they had left goods in the garden. No goods there.
Boo Hoo did respond to emails ( at first) but made no offer of refund despite repeated requests. Going through Pay pal a godsend - would recommend all buyers to use Pay Pal. Would not recommend BooHoo or HDL… Read Full Review

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“Bit cheaper than asos so I normally use them if I need...”

Written on: 21/12/2010 by smc85 (4 reviews written)

Bit cheaper than asos so I normally use them if I need something quick and that I wouldn't be fussed about keeping for too long. Good for vests and leggings as there only around £6. Not the most glam but does for the basics… Read Full Review

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“This website is attractive, you but what appears to be...”

Written on: 17/12/2010

This website is attractive, you but what appears to be nice. My coat arrived faulty, have rang customer services over 50 times now, no answer. Have emailed them and had no response. Ive bought another coat which was 7 days ago and still not recieved it. LUCKILY I paid with paypal, so I have them to help me. I would AVOID them completely, if you must buy from them, pay with paypal!!!! I cant stress this enough. I have an open case now, and boohoo are still ignoring me!! THANK GOD FOR PAYPAL!!… Read Full Review

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“Brought a coat on today only sale Sh*t company...”

Written on: 10/12/2010

Brought a coat on today only sale Sh*t company refunded me saying not instock after four days, when it should have been instock and delivered

Not Recommend… Read Full Review

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“Dont shop here! I purchased items in the sale and am...”

Written on: 08/12/2010

Dont shop here! I purchased items in the sale and am still waiting on items to be delivered about 4 weeks later, they do no respond to emails advising that items have been delivered even tho I confirm not receiving them. I requested my money back after they provided me with thsat option, but still yet to see funds reversed on my credit card.

The company cannot cope with volume of orders and their customer service is shocking, only when you threaten legal action do they get in touch with you!… Read Full Review

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“After waiting for 2 weeks after I paid for next day...”

Written on: 02/12/2010

After waiting for 2 weeks after I paid for next day delivery, sending over 20 emails, and calling countless times I am still not any closer to getting my product or a refund.
They have however refunded me £1 of my postage which they advise me is the difference between Next Day delivery (what I had paid for) and standard delivery... how generous of them.
The staff are rude and unhelpful, I have not had 1 response to any of my emails and when I call they cant help.
I would recommend that no one… Read Full Review

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Written on: 25/11/2010 by kelloggs13 (2 reviews written)


24 November 2010
No refund after four weeks
i ordered some clothes for a special occasion, i came home from work one friday night to find a card from home delivery network saying they had left parcel in the bin. i went to look in the bin and there was no parcel. i called them and explained what had happened, they said they would get in touch with boohoo but i should also to get a replacement. tried ringing but no one answered the phone so i emailed and received no reply. the next couple of… Read Full Review

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“Although boohoo have some cool clothes their customer...”

Written on: 15/11/2010

Although boohoo have some cool clothes their customer service is appaling. ive ordered a few things in the past mainly jackets of around £45-50 with standard delivery they took a week to arrive and had no other problems however it was only a matter of time before i came across some issues like evryone else dont use the next day delivery everytime ive used that my orders have gone wrong and either not arrived as the item sold out even tho advertised as in stock on site but my money was still… Read Full Review

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“Never ever use boohoo! ”

Written on: 21/10/2010

Never ever use boohoo!
There customer service is SHOCKING!
I ordered items almost a month ago- still waiting to hear where these items are. Also, customer services are rude and DO NOT responde to any e-mails.
I am taking legal action against this company to get my money back-
I do NOT recommend, spend the extra £20 and shop online with ASOS!
DO NOT USE BOOHOO, avoid at all costs!! <3… Read Full Review

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“i recently ordered some items from boohoo. i rececived...”

Written on: 24/09/2010

i recently ordered some items from boohoo. i rececived a conformation letter with all the things i've purchased and the total fund i spent.
i recieved the delivery on time but when i opened it some of my items waren't there, then when i looked at the invoice it was a compltely different sum of money from what they sent me on the internet conformation.
they withdrawn the fund out of my account which was about £40 and the invoice they sent in the delivery was around £26.00 with some of the item i… Read Full Review

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“It's not called Boo hoo for nothing. ”

Written on: 27/07/2010

It's not called Boo hoo for nothing.
Okay the clothes are cheap but the quality is cheaper.
Plus the my most recent order didn't arrive and the customer service was slow and rude. My email was sent back to me with SPAM in the subject heading.
Not impressed… Read Full Review

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“I wouldn't recommend to an enemy let alone a friend....”

Written on: 13/07/2010 by samsamC (1 review written)

I wouldn't recommend to an enemy let alone a friend. The customer service is appalling! Paid next day delivery, 10 days later still waiting. Was told to track the package myself using the courier website. The courier website said they'd tried to deliver 3 times and left a card each time - liars I did not recieve any cards form them and am starting to doubt they ever attempted to deliver in the first place! Regardless I PAID for next day delivery therefore expected the package the next… Read Full Review

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“Although a lot of the products on the boohoo website...”

Written on: 09/07/2010

Although a lot of the products on the boohoo website look absolutely beautiful, I was more than disappointed when my floral playsuit arrived (my birthday outfit!) and it was a totally different colour to the one in the image on the site. They didn't send me a different product, however the images used on their website appear to be ever so slightly adjusted in colours.. this playsuit was advertised as a pale peach/pink, now it's in my hands and it's a hideous raspberry colour :/ I won't be… Read Full Review

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“Where do i start!!!!! totally dont go for this i spent...”

Written on: 01/07/2010

Where do i start!!!!! totally dont go for this i spent over 100 quid 2 weeks ago on items and still waiting after paying for next day delivery! sent 2 emails called numerous times but still nothing!Called yesterday and they told me id recieve today without fail,its 5.15 and i hardly think it will arrive. Theyre quick to take money but not deliver the goods!shocking! will be closing my account with boo hoo… Read Full Review

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“ ”

Written on: 08/06/2010


First,
Their sizing is way off, way too often for my taste. Most of the time uk8 size dressses will run true to size, but somtimes you're stuck with something labeled as uk8 but fits like uk6 or even uk 10 or 12! Totally frustrating when you live abroad the Uk and don't get free return shipping.

Second,
Once ordered a cropped jacket so I ordered one size larger, and it was still too small!! The fit was more like a kids-size.

Third,
Ordered a blazer priced 15 and a dress worth 25. 3days… Read Full Review

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“After ordering my goods on next day delivery i was a...”

Written on: 07/06/2010

After ordering my goods on next day delivery i was a little disappointed that they didn't come striaght away but i was informed this was working days and as my order was placed on a friday it could be delivered monday.
When no goods came on the monday and my city link POD (proof of delivery) had a date of 2007( this was ordered last week) i phoned Boohoo who were brilliant they immediately refunded my delivery charge and they called me later to let me know what was happening with my… Read Full Review

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“pls never buy from boohoo.com ”

Written on: 07/06/2010

pls never buy from boohoo.com
i made an order on line, never received confirmation. i checked account with boohoo on line my order didn't exist but money were taken from my account. i tried to contact then but phone is engaded. lost my money - no way to get it back because i paid by debit card. good advise never use boohoo and always pay by credit card
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“I have wrote my number incorrectly on the last review ”

Written on: 04/06/2010

I have wrote my number incorrectly on the last review
It should be 02088590242… Read Full Review

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