Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 26/05/2010
When I placed the order for the jeans, the website informed me that delivery would be 7 days. Fair enough, not too long to wait really.
Over a week later though, I am still waiting for the item and the delivery status tells me they are still awaiting stock. I received no email or notification that this order was to be delayed.
When I phoned them, I was told they were delayed a further 14 days. 21 days for something I was told would only take 7 days is not really acceptable and I was… Read Full Review
Written on: 10/04/2010
Opened the account with a £125 credit limit, ordered goods and turned up next day. Here i am 6 months on, only had 4 more orders adn paid balance well and they ahve given me a £2000 limit! Delivery always on time, customer services always been very helpful and even got a free gift at xmas! Thanks Jacamo, much better than other catalogues that i have and much more efficient!… Read Full ReviewVisit jacamo.co.uk
Written on: 16/12/2009
Very disappointed with Jacamo. I signed up a new account and was told on-screen I had £125 to spend (which increased to £150 the next morning). I placed my order for Christmas and received a confirmation email.
However on checking my account the order had disappeared and my balance had gone back to £150! I never received any contact from them to say it had been cancelled and there is no communication in the online account. My 2nd order was cancelled also, again I was not told the reason why… Read Full Review
Written on: 21/09/2009
You need to read this, it will really tell you what they are like. I signed up to Jacamo and the site said I had £125 credit. I decided to use this to buy some goods. The next day I decided to check my account as it seemed too good to be true, turns out to be right, the items were cancelled with no email to tell me. I called customer service and some guy said it was his 2nd day fair enough he said "sorry credit control need to deal with this one" he never told me why. Apparently some note said… Read Full ReviewVisit jacamo.co.uk
Written on: 01/03/2009 by curr946 (15 reviews written)
Jacamo is a men's only home shopping catalogue; it can be used online, by phone or by post. It's owned by Sander & Kay LTD, which is a large home shopping group. It's fairly new on the market with only a few adverts on TV late 2008. They specialise on larger sizes with waist sizes up to 54" and chest up to 72" There is a good selection of goods, most of which at affordable prices. I opened my account about September 2008 and have had no real issue with them. All in all I like the site, I like… Read Full ReviewVisit jacamo.co.uk
As rated by our community of reviewers
" Nice and easy, need more progress details " Read More
" Good product and fast shipping! Thanks! " Read More
" Appalling quality and dreadful customer service " Read More
" The worst company ever! " Read More
Written by Bigboss73
" Poor Customer Service, missing deliveries, out of stock issu " Read More