Our holiday was cancelled by the venue less than a week before we were due to go (half term). The owner of the original property didn't feel that he could cater for an autistic rider and the agent from F&R could not have tried any harder to find us an alternative option. There was no hiding behind some T&Cs or a token apology and refund (although a refund was of course offered), instead an alternative holiday was booked requiring flights being changed to a different destination etc and F&R covered all of this because they wanted us to get the holiday that we'd been looking forward to. The replacement venue opened up a studio that they weren't originally making available due to the owners moving into it a few weeks after our trip - they did this because of the agent at F&R. It was clear throughout all of this effort that even if the cost of the changes meant F&R were going to make a loss on our trip they were willing to do it to keep their customers happy and live up to their reputation. I feel let down on a pretty regular basis these days by a range of businesses that just do not live up to their promises of "obsessive customer service" etc. Far & Ride don't particularly make these boasts in words but they absolutely deliver it through their actions.An excellent company and a great team. You can trust them to arrange and deliver a great holiday.

The more I consider it, the more disappointed I am with the Cappadocia tour booked through FarAndRide last month. When I see uploads of other rides in Cappadocia and Turkey, they're cantering or galloping long distances in groups over flat land. I got stuck with a dummy couple who didn't know horse riding, a walking guide mostly on his phone, and barely any cantering, maybe a minute or two a day. We spent nearly all our time either walking roads or hiking over trails on steep hillsides. I was told I had to be a strong intermediate rider and there would be long canters. I didn't need to be a strong intermediate for this tour. It was nearly all walking, not even a trot. So disappointing.

Wonderful five day riding holiday with our three children. Stunning trails into the mountains, through rivers and forests. Alpine scenery that took our breath away. Experienced guide who couldn’t do enough for us. Thoroughly recommended for all levels of riders. An experience we will never forget.

Far and Ride provided the most amazing service. The person I dealt with was brilliant! I asked a number of questions in the month leading up to our event and every email was answered promptly and with all the answers I needed. She was happy to speak with me via phone or email and put my mind at ease with all my queries. I don’t think I have ever had such kind and helpful service. The holiday itself was organised brilliantly and everything went perfectly according to plan. Everyone was so kind and welcoming at Flower Hill. The man at Flower Hill was absolutely great, the horses provided were a perfect match for us all and we were sad to say goodbye to them at the end of the weekend. The lady at the B&B was so friendly and welcoming and absolutely lovely. My group of friends (including the bride to be) had a fantastic and memorable weekend! The whole weekend was just brilliant and I would highly recommend Far and Ride to everyone. Such a lovely family company. Thank you again! X

The two guys I dealt with at Far and Ride was very attentive and thoughtful of my wishes. She understood what I was looking for and supplied me with all the information needed to have a completely stress free holiday. She was easy to reach and responded quickly to emails. The holiday itself in Andalusia was absolutely fantastic. Fantastic stay at the farmhouse with great people and lovely animals. The riding and the horses were fantastic: I got some very helpful lessons and rode some breathtaking trails. I think I got great value for money; one on one lessons, the best views, long riding days, sun all in all an unforgettable experience.

Such an amazing company, it was super easy to book my dream holiday and they helped me though every step. After I booked I ended up having to change dates and they managed to do this very easily with no hassle. They were very helpful in getting me prepared for the trip by advising on the kit that I should take, suggesting some important things I had forgotten. Everyone I spoke to was extremely helpful, even advised me on the correct insurance to get. Every time I had a query there was a quick and helpful response. I will definitely be booking through this company again and have recommended it to all my friends.

I had the pleasure to do a trip to Jordan in may, organized by the person I dealt with from far and ride. It was just wonderfull: the horses are very well cared, the guide and his team were very kind and helpfull and the landscape is absolutely breathtaking! I asked fo vegetarian food when I booked the trip and this was also no problem, the food was delicious. Jordan is amazing and I never felt unsave or uncomfortable. The person I dealt with was such a great help to organize the trip. Always super friendly and very quick with replies. I would love to book my next horse riding holiday as well with far and ride. So, if you hesitate to go to Jordan: Go, go go! If you hesitate to book with far and ride: do it! greetings from Germany

I've booked two holidays now through the person I dealt with at Far and Ride - both have been superb and the experience leading up to the holiday itself has been excellent. A very personal service and all the right information at the right time. Not many different holiday choices per country which gives me the confidence that those that make the cut are well researched and make the grade. I've been to Wales and Arizona and the hospitality and riding on both were absolutely superb. I'll definitely be travelling again.

I have booked two trips via Far and Ride (one to Bosnia and Herzegovina which I went to this summer and one to Jordan, which I have not been to yet) and I cannot thank the staff anough for helping me organize it. they are extremely service minded and really listen to you when you describe what kind of riding experience you want. They are also very honest if a trip you are interested might not suit you (based on expectations and other experiences) which is also a lot worth since that helps find the trip that suits YOU. After booking a trip you get all information needed, and more, and you never feel unclear about anything. The staff at Far and Ride also respond extremely quick which make the communication very easy, even though it is through email since I am not living in the UK. So, I could not thank Far and ride enogh, I am so happy I found this agnecy and I am looking forward to book many more trips with them.

Extremely happy with the service I have received from Far & Ride. Great communications and plenty of information provided and they even assisted in looking for suitable flights for my recent holiday to Mongolia. Have booked two riding holidays through them now and both were amazing experiences. Will happily use them again for any future riding trips.

This was my first horse trekking holiday. It is difficult to chose from the wide range of holiday options and even organisers. I'm glad I picked Far and Ride!! We got great costumer service, good expert tips to chose the right destination and to prepare for the trip. A great plus for me was the prompt reply to emails (always nice regardless of your years of travel experience).

I booked a South African horse-riding safari with Far and Ride. The level of customer service is exemplary and I will be using them again for future holidays.

I cannot fault the service at Far and Ride at all. The staff have been absolutely amazing and very engaging. They understand everything we require and are happy to help with even the silliest of questions. It really helps that they have been on the rides themselves, at least in our case, and I am full of confidence that we will have an amazing holiday - will be reviewing again upon our return. The level of dedication to each customer shines through with every correspondence. We are so excited to be going away (to Croatia) and it has been entirely due to Far and Ride - their informative advertisements for even late-notice bookings and for helping us out and being extremely patient with our somewhat difficult situation, being easily contacted on the weekend as well. The booking and riding experience forms are comprehensive and I feel as though if there were any problems with any aspect of our experience levels then the team would be in touch straight away - not just to inform us but to help us and advise on more appropriate holidays.

I booked my birthday riding holiday to the Canadian Rockies with this company and was very impressed with the way the whole experience was dealt with. Right from the start the lady was extremely helpful from my very first enquiry right the way through to the days leading up the actual holiday start date she helped and advised with flights, transfers, hotels etc and was always on the end of the phone or email with answers to any questions I might have. The holiday was everything I had hoped and more and I particularly liked the fact that the staff get to experience the various holidays themselves so can speak personally about them. I would def recommend them as a company and would love to use them again for future rides.

I organised a riding holiday in Portugal for myself and my husband(non rider). From the first contact Far and Ride could not have been more helpful. The web site is very easy to use and any questions we had were answered very quickly. The company was really good at staying in touch and making sure that we were prepared for the trip. The holiday was just as described if not better. Will certainly use Far and Ride again for my next riding holiday

At the first contact, I felt the staff members were just very friendly and patient. Then I felt they were more than that with warmth and sincerity. After I booked with them for the first ride which became one of my best rides, I felt so satisfied. I came back to them requesting for another similar ride. That's when I felt their passion and love about horse riding like me and I started to like them so much. I like the frank way they said "I've been to that ride....", "I've been to that ride in A for 7 times.....", "If not, you must go to the ride in B !", "We got that ride in C too, but we don't send many people there....it's too expensive...." Now they're like a trustworthy friend to me and I'll go to the ride that they have been to for 7 times sooner or later definitely.

Far and Ride could not have been more helpful when booking my holiday to Sicily. A member of their team had been and ridden with Ride Sicily so could answer all my questions from first hand experience. The website was informative and easy to access, also the description of the tours was accurate. I felt confident in their service and would recommend the company to anyone interested in riding holidays.

Far and Ride organised a superb riding holiday for us in Sicily. They listened to what we were looking for and perfectly matched our needs with a riding tour organised by their partner in Sicily. The excellent relationship between Far and Ride and their partner meant that they were able to make the trip bespoke to our abilities, needs and dates. This was the second riding holiday we had that has been arranged by Far and Ride and at all times we have had such great communication and clear friendly advice. A real pleasure!