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Written on: 01/08/2012
I ordered originally, when they sent the wrong size top, (their fault), trying to get a replacement was all at my cost (cost of return postage, place new order and pay for - all before refund would be given). Stupidly, I gave them the benefit of the doubt and ordered again. This time their useless Hermes delivery company left in someone elses porch (no signature obtained). Since they now a) can't find the top, b) can't get Hermes to respond to them, c) don't have another (in ANY SIZE) to… Read Full ReviewVisit yoursclothing.co.uk
Written on: 04/07/2012 by jessiechan (1 review written)
Over a months after placing the order through e-bay I suddenly get a message from paypal saying my order was almost fully refunded, minus the cost of shipping that wasn't refunded. I sent many e-mails and got no reply, no explanation, and of course the clothes never arrived. Why refund without notice, and why not refund the shipping cost if nothing was shipped? I waited too long, tried to give them a chance to explain but never heard from them again, and missed the chance to leave negative… Read Full ReviewVisit yoursclothing.co.uk
Written on: 12/06/2012
I had an issue with a delviery- Hermes their chosen company are terrible and will not speak to the customer you have to go through yours. Live chat is pporly understaffed and after 5 there are no managers. I was told to email the manager which i did on the 30th May- granted some bank holidays after this so I waited until the 12th June to send a follow email and also to make sure i had the right address. I did have the right address- i got an email to say she went on annual leave fromthe 8th of… Read Full ReviewVisit yoursclothing.co.uk
Written on: 09/06/2012 by Unhappymummy79 (1 review written)
Ordered a dress for a wedding and when it came it was made bad, on the very small side and terrible quality so I arranged a return when took it to be returned the prepaid lable wouldn't recognise therefore could not be sent back do had to use royal mail over 5 wks later they are still saying they havnt recieved it and therefore wont refund my money I have proof of postage and have complained to the royal mail still no further forward but yours have been very unhelpful indeed AVOID AVOID AVOID… Read Full ReviewVisit yoursclothing.co.uk
Written on: 23/04/2012
ive been shopping at yours clothing a few years now, on and off, and i dont know why why i havent learnt my lesson, on friday morning i purchased some jeans i needed for a night out on saturday, and i begrudgingly paid the £6.99, next day delivery, it states that if you order before 4pm they will definately be with you the next day, so i ordered at dinner time, and waited all day saturday for my order to arrive. no sign of it, so when it became clear it wasnt arriving, sent an email. its… Read Full ReviewVisit yoursclothing.co.uk
Written on: 25/03/2012
I have tried and tried to like this clothing retailer. I have made three separate orders over time and spent over £100 with them. All of the clothing I have received has been poor quality - badly fitted, nasty material and stitching etc. They are trying to show they have a feedback system like many online retailers (Very and Evans being two excellent examples of how it should work) but I left feedback about an item that was polite, factual but showed the item didn't do what it said and… Read Full ReviewVisit yoursclothing.co.uk
Written on: 16/03/2012 by VivienHarris (1 review written)
Am not impressed. The postage charges are sooo high & paying for returns too, how is this any sort of customer service?? I bought a dress that was over a foot too long & a little too big. I returned the dress having paid for the return in advance or I would probably have had to pay even more (since when did online shops charge for this service, this isn't ebay with private sellers who can't afford to pay for returns). Am I then to pay £4.99 shipping for the next size down & the £1.50 return… Read Full ReviewVisit yoursclothing.co.uk
Written on: 24/02/2012 by puffinlover (6 reviews written)
I have shopped with Yours Clothing about 3-4 times so far and will continue to shop with them in the future as well as recommend. I have always been pleased with every order I have made and on the one occasion I had to return an item and exchange for another size it went smoothly. Customer Services were great and more than helpful and I received my exchange order in good time with no problems. I love the selection of clothing they have and the sizes they are available in. You always have… Read Full ReviewVisit yoursclothing.co.uk
Written on: 16/12/2011 by astonished (1 review written)
I ordered this item despite the crass name it had been given as it looked half decent for the price £9.00 (supoosedly this was half price). When I got it my jaw dropped open. I ordered a size 16 - it wouldnt fit a size 10 lady!! the material was a cheap imitation silk thrown together and badly finished. I went online to see how to return the item. Not only are you charged £3.99 for delivery but an additional £1.49 for the privilege of them sending you a sticky label incase you want to… Read Full ReviewVisit yoursclothing.co.uk
Written on: 12/12/2011 by LinaL (6 reviews written)
Like most plus size people I find getting clothes in my size hard work so I thought I'd give Yours Clothing a go. The parcel was late getting here but I just put it down to it being the run up to Christmas. When I got the clothes out I noticed one of the legging had a hole in the leg, The other was about 3 sizes to big for me even though I ordered my correct size and the T-Shirt felt very thin and again huge on me. I checked the web site and it said I had to pay to return items unless faulty so… Read Full ReviewVisit yoursclothing.co.uk
Written on: 24/08/2011 by chardonay (1 review written)
I HAVE BOUGHT A LOT OF CLOTHS FROM THIS SITE. MOSTLY WHEN IT IS ON SALE THANKFULLY. I FIND MATERIAL ON CERTAIN ITEMS VERY THIN, SIZING VARIES TOO MUCH (I HAVE TO REFER TO REVIEWS TO SEE HOW OTHER PEOPLE DESCRIBE ITEM)I ORDERED A DRESS SIZE 20 AND IT HUGS MY DAUGHTER WHO IS A SIZE 14. KNITWEAR DOESNT KEEP ITS SHAPE, AND OTHER ITEMS HAVE HAD BROKEN BUTTONS, HOLES, AND LATELY ONE TOP WHICH WAS GATHERED AT THE CHEST FELL APART, I HAVE STOPPED BUYING FROM YOURS AS ITS TOO COSTLY FOR THE POOR… Read Full ReviewVisit yoursclothing.co.uk
Written on: 30/06/2011
I can honestly say ive never had a problem with yours clothing, im from northern ireland and I always get my parcels a day late but thats because im overseas, so they are always on time considering. Ive ordered alot of clothing over the last couple of months from yours, their sizing is pretty accurate. My waredrobe if now full of yoursclothing items and the majority of the clothes ive been happy with. Quality is also good. My sister keeps asking where I bought such and such from and now she… Read Full ReviewVisit yoursclothing.co.uk
Written on: 26/04/2011
i ordered some outfits from Yours Clothing for an easter outing on the 19th of April, this was the last day you can order to get your order before Easter. I haven't heard a word from yours clothing about my order execept it was despatched on the 20th by express delievery(it must have been so fast it went past my house). I have just read the reviews of other customers and i an now scared. it took me 2 years to decide to order and i might have still made the wrong decision.
i will let you know… Read Full Review
Written on: 11/03/2011
I ordered a few items at the end of November 2010, I ordered a sequined dress for my mum as a Christmas present, it cost £45.00 - firstly, it arrived without any packaging, secondly the majority of the sequins had came off, I took the dress to a local lady who does sewing and she advised me it was the worst she had ever seen. It was going to cost over £75.00 to have the dress mended.
The delivery was over a week late despite ordering next day delivery.
All in all, I kept one item out of 9 and… Read Full Review
Written on: 16/02/2011
BEWARE!!!!! This company is a ripoff and will try to scam you. If you live in the USA and are trying to order merch, you will never receive your items. Customer Service is a joke. The same girl answers the phone and provides you with lies and more lies. I never received my merchandise and it has been almost a month. This is the worst company I've ever dealt with. The merch may be cheap, but NEVER ORDER FROM THIS COMPANY!!!!!!!!!! THEY ARE A SCAM AND THEY WILL STRING YOU… Read Full ReviewVisit yoursclothing.co.uk
Written on: 26/10/2010
They have changed alot of things recently - their website is more upto date- looks alot better now. Its really easy to find what you want, and can even search by size. I was aware of royal mail delays when I placed my order- and was kept informed byt the company that there was a delay and when I should expect my items through. Although it wasn't when I originally expected it- it wasn't Yours fault and they let me know what was happening- Overall very impressed- dissapointed to read another… Read Full ReviewVisit yoursclothing.co.uk
Written on: 10/09/2009 by shopaholic 1 (1 review written)
Be careful if you need to return anything with Yours Clothing.
I received a pair of jeans which had been written in,on inside of pocket by another customer,obviously another unhappy customer. They only refund if you send items back at your own expense with proof of postage inside the parcel leaving you with no proof.
They charged me 6 times for the same item that i tried ordering and there system was apparently not working, making me overdrawn in my bank account at the time. They were not… Read Full Review
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