OutdoorGB Reviews - www.outdoorgb.com

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★★★★★
4.7 / 5
97% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Completely satisfied. The fastest delivery yet...”

Written on: 21/04/2011

Completely satisfied. The fastest delivery yet experienced over the internet… Read Full Review

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★★★★☆

“I tried to pay via Paypal. This didnt work. I...”

Written on: 21/04/2011

I tried to pay via Paypal. This didnt work. I successfully entered my Paypal un/pw on Paypals login, confirmed the details, was returned to your redirect page which detailed fields for credits cards and the process would not continue without taking card details [which of course isnt neccy when paying via Paypal]

When I contacted you, one of your representatives immediately blamed Paypal using what I would describe as slightly indignant tone - I work with the public and this could have been… Read Full Review

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★★★★☆

“Very good service, everything worked as promised....”

Written on: 21/04/2011

Very good service, everything worked as promised. Delivery on time… Read Full Review

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★★★★★

“Really good value offer. Ordered one day delivered the...”

Written on: 20/04/2011

Really good value offer. Ordered one day delivered the next day. Excellent… Read Full Review

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★★★★★

“No complaints at all; will use you again.”

Written on: 18/04/2011 by onlynameleft (1 review written)

No complaints at all; will use you again… Read Full Review

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★★★★★

“Great price. Communication good. Delivery reasonable...”

Written on: 17/04/2011

Great price. Communication good. Delivery reasonable and on time… Read Full Review

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★★★★☆

“LOVE the bag, its just what I needed!”

Written on: 16/04/2011

LOVE the bag, its just what I needed!… Read Full Review

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★★★★☆

“Swift delivery, website could be slicker. Overall...”

Written on: 16/04/2011

Swift delivery, website could be slicker. Overall excellent product and service… Read Full Review

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★★★★★

“Very pleased with the value for money for each of...”

Written on: 15/04/2011

Very pleased with the value for money for each of items. Your communication in respect to the order and dispatch process was also very good. The tracking capability within Royal Mail was non existent, other than the parcel was on its way. Of course this is outside your control, but I mention it so you are aware of it. I am happy to do business with you again in the future.


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★★★★★

“Service was great. I made corrections to the billing...”

Written on: 14/04/2011 by ilalor (1 review written)

Service was great. I made corrections to the billing and delivery information 2 times and I recieved answers right away. The one thing that was not clear to me was that the product was in the UK. Once I paid the delivery fee I realize that sailGB stands for sail Great Britain. Is that correct?

Thanks for everything

Ignacio… Read Full Review

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★★★★★

“I purchased a watch for my husband's birthday,...”

Written on: 14/04/2011 by smitsue (1 review written)

I purchased a watch for my husband's birthday, unfortunately the payment didn't process correctly due to a "Securecode" website error.I called Customer Services who were very helpful, checked the payment and the watch arrived 24 hours later! Very impressive service!… Read Full Review

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★★★★★

“excellent service allround, cannot fault anything....”

Written on: 14/04/2011

excellent service allround, cannot fault anything. would recommend you to family and friends. thank you… Read Full Review

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★★★★★

“It was better than on time -- I barely had to wait two...”

Written on: 13/04/2011

It was better than on time -- I barely had to wait two days. Excellent service , excellent quality of product, exactly what I had wanted. Now tried and tested, and it is really brilliant.

Site could be more informative about product details. For someone not in the know about certain products/features (Paratex/baffles/chisel foot etc) I would have appreciated more details/links that could explain what these things are and why they are good (perhaps in relation to other products with different… Read Full Review

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★★★☆☆

“Generally a good price and a very efficient service. ”

Written on: 12/04/2011

Generally a good price and a very efficient service.
I thought the cost of postage was excessive. £5.46 to post one pair of shoes!!
They did come very quickly, but if I'd had the option I would rather have got them slower for cheaper… Read Full Review

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★★★★☆

“I found it slightly annoying that I had to wait for...”

Written on: 11/04/2011

I found it slightly annoying that I had to wait for snugpak to send the hold all to yourselves in order for you to then send it on to me, it may be worth looking at your logistic routes. That said, it was packaged well and at a good price so I would definately buy from yourselves again… Read Full Review

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★★★★★

“Good transaction, received promptly”

Written on: 09/04/2011 by b6waf (18 reviews written)

Good transaction, received promptly… Read Full Review

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★★★★★

“Good website, good price and efficient service, apart...”

Written on: 09/04/2011

Good website, good price and efficient service, apart from some confusion as to whether or not it was in stock - email to say it was out of stock was followed next day by one saying "dispatched", which pleased me. The camera itself seems excellent. This was my first order with OutdoorGB and I'd be happy to buy from them again… Read Full Review

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★★★★★

“Ordered at lunchtime in the week and delivered the...”

Written on: 09/04/2011

Ordered at lunchtime in the week and delivered the next day. Simple web site and easy to understand.Well packed up and securely bagged.
Top marks for speed of service, price and efficiency… Read Full Review

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★★★★★

“Thank you for the excellent customer service. ”

Written on: 09/04/2011

Thank you for the excellent customer service.

A prompt e-mail to let me know that the item I wanted to purchase was unfortunately out of stock, including the supplier. I thought for a moment where do I try next? No need to worry as an alternative had already been sourced and ready to be dispatched if I wanted. The whole issue was taken care of and all I had to do was agree to the item. The item arrived the very next day, complete with an explanation about any payment adjustments.

I am very… Read Full Review

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★★★★☆

“The ordered item took about one week to come. ”

Written on: 09/04/2011

The ordered item took about one week to come.
Some information a few days before the delivery day would habe been appreciated.
Beste Regards'
'-]… Read Full Review

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