Outdoor Mania Reviews - www.outdoormania.co.uk

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★★★☆☆
2.8 / 5
228
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★★★★★

“Great job from ski mania”

Written on: 25/11/2012

Ordered Tresspass ski suit at a very competitive price, got everything super fast and exactly the right size and colour… Read Full Review

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★★★★☆

“Fast delivery at a good price”

Written on: 24/10/2012 by nbevan (1 review written)

My £200 jacket was £50 cheaper than most sources, and £15 cheaper than at any other online store. The order details still say "Awaiting Allocation" on the web site which led me to fear the worst, but in fact I got the advertised next day delivery… Read Full Review

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★★★★★

“Very good service ”

Written on: 15/10/2012

I ordered a berghaus coat for my wife which was on sale 60 pounds cheaper than all other online retailers.I ordered on a Thursday.Because of some bad reviews, I emailed the shop on Friday to ask if my order would take long.the store replied that day informing me the item would be dispatched on that day and would arrive on Monday. I then received a tracking number by email, and my item arrived on Monday as promised. An excellent service all round… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 13/10/2012

Placed an order. Received an e mail to say out of stock but would be in within 3 days. One week later nothing. Rang up was told they would be here at the end of the week.At the 3 week point still nothing so I rang up & cancelled. Full of empty promises. Don't go there, they advertise at a cheap price in the hope that you will pick an alternative when they can't deliver… Read Full Review

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★☆☆☆☆

“Don't waste your time”

Written on: 03/10/2012

Placed an order with this company for some children's winter wear. I included some delivery instructions, highlighting the fact that their preferred courier always finds it difficult to find my address. This is the reply I got"....... ,   Many thanks for your recent order with Outdoormania. Unfortunately we are unable to fulfil the order, as the delivery instruction given cannot be passed onto our courier as we only have the option of 20 words for special instructions. Also the courier that… Read Full Review

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★☆☆☆☆

“Don't Bother!!”

Written on: 26/09/2012

Ordered Kiwi Pro Stretch shorts as website showed stock availability and next day delivery. Checked account order details daily to find 'awaiting allocation' message. After 6 day of this message constantly being shown 'phoned to be told not in stock and were expected from supplier in the next couple of days. Excuse, apparently the web page stock is not 'live'. What utter rubbish, don't use these people as they clearly don't tell the truth… Read Full Review

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★★★★★

“Fine, no problems, great price”

Written on: 04/09/2012

I rang up to check the stock of the item I wanted as most online providers were out of stock of the particular item in the particular colour I wanted so I was sceptical that Outdoormania actually had it in stock. After being on hold for around 7 minutes, the phone was politely answered and the stock checked and I was assured the item was indeed in stock. I said I would order online, so the lady took my name and said she would look out for my order coming through to ensure it was dispatched as… Read Full Review

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★★★★☆

“Good Price and Good Service”

Written on: 31/08/2012

I ordered a pair of Craghoppers Men's Lined Kiwi Trousers on Monday 27th August 2012.Requested that they be sent by Royal Mail which Outdoormania did do. They also provided the tracking number and I was able to follow. on the Royal Mail website. The trousers arrived on Thursday 30th August 2012.I am entirely satisfied with the experience and would recommend their on line ordering system.Also their prices are very competitive… Read Full Review

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★☆☆☆☆

“Do Not order from this company.”

Written on: 15/08/2012 by frattontim (1 review written)

I ordered a bouyancy aid from Outdoormania and the use YODEL to post their items. As most people will be aware they are the worst parcel firm on the planet. When I tried to call outdoor mania on their expensive phone number it takes ages to speak to a human. When I did get through they said they would look into it and ring me back. Guess what!!! Yep no call back. After sending them lots of emails and ringing them a few more times the finally said they would refund me. Not in my account yet… Read Full Review

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★☆☆☆☆

“Do you know that the Distance Selling Regulations are...”

Written on: 01/08/2012

I actually received my order as promised, but returned it as it didn't suit what I wanted it for. I emailed within seven days and returned within seven days (at my expense) and they emailed to confirm receipt. It was only when I checked my card statement that I realised they'd taken payment on the day of order and then another £2 the day after. The refund consisted only of the original advertised price without postage and without the additional £2. I emailed to highlight the fact that the DSR… Read Full Review

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★☆☆☆☆

“GIVE THESE CLOWNS A WIDE BIRTH!!!”

Written on: 21/07/2012

My experience is the same as so many others who have posted reviews before me. Wish I'd checked out the reviews first. Site says item is in stock, when it isn't. Can't cancel by email, only by the expensive 0844 number which they take forever to answer and even when they do the operators are incredibly slow. Can't believe they are still allowed to operate… Read Full Review

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★★★★★

“Mera Peal Berghaus Jacket”

Written on: 13/07/2012 by brianbrains (2 reviews written)

Excellent service. Got straight through when I called to check stock. Item was in stock so I ordered. Girl was very friendly. Arrived next day as promised. Well packaged. Best price anywhere. Faultless and no drama… Read Full Review

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★★★★★

“One of the Best”

Written on: 05/07/2012 by JohnThomsonEsquire (1 review written)

I need to commend Outdoormania on their service and their expertise. Not only do they have a fantastic looking website and low prices but their level of knowledge is unsurpassed. I have called them on a number of occasions to seek advice on walking gear and skiwear and always they are knowledgeable on the subject and provide the right advice, You certainly do not get that with Amazon. Even if you can get through to them, they are completely clueless - a company that is only interested in… Read Full Review

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★★★★★

“Faultless Service”

Written on: 29/06/2012 by Ethered (1 review written)

A fantastic experience with Outdoormania! Many thanks you are the best! It’s asking for more info so here goes. I ordered something and changed my mind. I rang them, got straight through and said I didn’t want the jacket because I didn’t think it would be warm enough. I was amazed that the girl knew so much about what they sell. She explained exactly what the jacket was I had bought and helped me decide that the jacket would have been warm enough. However she drew my attention to another… Read Full Review

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★★★★★

“Always a dependable serive”

Written on: 23/06/2012 by HonathanSoames (2 reviews written)

I have now ordered off of Outdoormania and Campmania six times. They have always provided exemplary service and delivered the goods on time and well packaged. When I have had cause to speak to them to query sizing or ask for advice I have always found them friendly and efficient. Absolutely no problems at all… Read Full Review

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★★★★☆

“excellant service, very prompt delivery despite...”

Written on: 07/05/2012

excellant service, very prompt delivery despite ordering one week before departure. Clothing was of excellant quality and fit did what it said on the label! Staff on the help line were also very helpful. Would recommend to friends and family. My husband and I are leading a school ski trip and will be recommending outdoor mania to the parents.Will use again in the future. The clothing was good value and not to expensive which is what I want with ski clothing particularly when kitting out ten… Read Full Review

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★★★★★

“Excellent Service And Pricing Always”

Written on: 28/04/2012 by petespanners (2 reviews written)

I have to say I always receive excellent service, prompt delivery and the best prices when I shop with Outdoormania. I have ordered from this company three times now and always I have received exemplary service. So much so that I felt compelled to write this review. I have ordered skiwear, outdoor gear and most recently a family tent. On a couple of occasions I have needed to contact them to check sizing and for general advice. On one occasion I had to wait in a queued call system for a couple… Read Full Review

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★★★★★

“IMPRESSED”

Written on: 12/04/2012

Fantastic service, prompt next day delivery, all items good quality been tried and tested, warm and comfortable snowboard clothing, great value, would def recommend… Read Full Review

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★★★★★

“A Very Nice Anorak”

Written on: 08/04/2012 by MrSmiley1 (1 review written)

Being quite old I don’t order off the INTER-NET. Usually I go down to the shops and have a look around to try things on before I buy. I don’t think it is right to give your plastic card details to someone you don’t know before you buy something. You certainly don’t do that in the shops or in a restaurant. You try things on or eat the food before you pay for it (except in self service cafes but at least you can see the food first, sometimes). That’s why I don’t buy things using my… Read Full Review

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★★★★★

“Helpful and Great Prices”

Written on: 26/03/2012

No problems, my order arrived next day, best price on the net.Wouldnt hesitate to recommend to others. Also visited their shop in Holmfirth and spent a good hour looking around. Lots of stock and same prices as on their website… Read Full Review

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