HiFX Plc Reviews - www.hifx.co.uk

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★★★★☆
4.5 / 5
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  • Speed of service

  • Customer Service

  • Value For Money

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“I have always been very impressed with their website...”

Written on: 05/05/2011 by petedeener233 (1 review written)

I have always been very impressed with their website and personal payment systems. They are easy to use and I especially like the fact that the system recalls previous payment details saving me time. It also means I don't have to input things twice. Text messages to my phone shortly after also help to keep me feeling at ease knowing that the funds have been sent to the correct account. Overall and excellent service… Read Full Review

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“We recently bought a villa in Portugal and were...”

Written on: 03/05/2011 by nickyjames2011 (1 review written)

We recently bought a villa in Portugal and were referred back to HiFX again (I used to use this firm for my business FX) to secure our currency via HiFX's private client online dealing service. The speed of transfers was super fast and efficient and the currency rates were much better than the 2 banks we used to compare rates of exchange. Great customer service received as well.

We would definitely recommend this Company to anyone making international payments and will be using their regular… Read Full Review

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“Easy, quick and most of all, cheaper than the others I...”

Written on: 03/05/2011 by Frenchstephanie (1 review written)

Easy, quick and most of all, cheaper than the others I called (although not by much). The exchange rates and service they provide is very straight forward. It is actually really refreshing to see a company not using smoke and mirrors or hiding behind professional jargon.
Their rates are shown on their online platform, and they change live with the markets. It feels good to finally be in control of these kinds of matters, instead of putting all of my trust in a faceless person at the end of the… Read Full Review

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“really good exchange rates. last time i used them...”

Written on: 26/04/2011

really good exchange rates. last time i used them though my spanish bank lost the money. Four frantic phone calls later to Sarah at HiFX and they found it for me in the system. As a result I give them top marks for service as well… Read Full Review

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“Use HiFX to send money home to Ireland, can go online...”

Written on: 25/04/2011 by woodcote1234 (1 review written)

Use HiFX to send money home to Ireland, can go online when I get home from work which is an added bonus and the money is normally in my mum's account before they say to expect it, very good customer service and the new website is a vast improvement. would be happy to recommend if your looking for a simple and fast money transfer service without having to pay a fee for the pleasure… Read Full Review

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“I have used Hifx several times and I was really...”

Written on: 23/04/2011 by sabkuc (1 review written)

I have used Hifx several times and I was really impressed with excellent service. All my transactions have been carried out promptly and I have saved money due to very good rates and no transfer fees. Their online service is quick and easy to use.
I can't recommend HiFX highly enough… Read Full Review

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“HIFX do one thing and do it better than anyone else, I...”

Written on: 21/04/2011 by ndanson (1 review written)

HIFX do one thing and do it better than anyone else, I wouldn't hesitate in recommending their services to anyone. The online service is simple, easy to understand and gives you confidence that you are dealing with a company that knows what they're doing.
All my transactions have been carried out promptly and at the price shown when booked, and are considerably cheaper than the high street bank alternative.
I can't recommend them highly enough… Read Full Review

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“I have been a HiFX client for the last 4 years and...”

Written on: 20/04/2011 by ninaferguson (1 review written)

I have been a HiFX client for the last 4 years and have used both their RPA and online services whilst living in Spain.

The RPA service took the hassle out of making sure my costs were covered back in the UK as well as ensuring my rent was paid on time in Spain! Their online service makes it quick and easy to make international payments and I have recently used it to pay a deposit for a holiday.

It's a service that I will happily continue to use and have already recommended to friends and… Read Full Review

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“I use Hifx to transfer money from uk, to my saving...”

Written on: 19/04/2011

I use Hifx to transfer money from uk, to my saving account in france and for adhoc payements to my relatives.it is just very simple to transfer money, my account was set up in 5min, and i make my transfer 10min later, just brilliant!easy, quick, feeling to have saved money! can t ask for anything more!… Read Full Review

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“Excellent service. I registered online, which was a...”

Written on: 19/04/2011

Excellent service. I registered online, which was a very straight-forward and simple process, and immediately went in to trade. It was an urgent transfer and when I made a mistake on my recipient's details, it was swiftly sorted out by the staff to expedite my payment. I was very pleased with the level of service… Read Full Review

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“I really cannot recommend HiFX enough. A fantastic...”

Written on: 18/04/2011 by vicky and matt (2 reviews written)

I really cannot recommend HiFX enough. A fantastic service! Simple, no jargon and most importantly excellent rates of exchange. I have saved literally hundreds of pounds with them now in only 3 transfers to my Spanish account.

My bank (Barclays) is not only considerably more expensive but painful to use AND slower to get the money there. You can deal online (excellent website), but if you call in (as i did for one query) the customer service team are first rate (friendly and on the ball)… Read Full Review

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“Just used them once so far buying US$ and sending them...”

Written on: 18/04/2011 by Lance card (2 reviews written)

Just used them once so far buying US$ and sending them to Montana. Did it all online and was really easy. Excellent rate so saved a few hundred pounds. Will be using HiFX for future transfers… Read Full Review

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“Excellent service! Simple to use, good exchange rate...”

Written on: 14/04/2011 by pradeepdhi (1 review written)

Excellent service! Simple to use, good exchange rate and delivered as promised. I have used it once and would definatley use it again!… Read Full Review

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“Dealing with HiFX was a painless process from start to...”

Written on: 13/04/2011 by chr1st1e (1 review written)

Dealing with HiFX was a painless process from start to finish. Registering only took a couple of minutes and I could make a payment straight away. Very easy to use system and no jargon which is great.Could also use my debit card so didn't have to go into my online banking to pay for the transaction which was cool and saved me time

Rate offered was very good and no fees or charges (unlike my bank) and what was just as good was that I did my fist transaction at 9pm at night so very convenient… Read Full Review

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“This is a fantastic service. It took me all of 5 mins...”

Written on: 13/04/2011 by Tommyc27 (1 review written)

This is a fantastic service. It took me all of 5 mins to make a payment using hifx, my funds were received within minutes and they sent the payment the very same day. When I checked the account at the other end the next day, my funds had arrived. This is 4 days quicker than when I've used my bank. This is great but what's more is the rate I got saved me over £100.00 and there were no transfer charges....saving me a further £25.00. I was a bit worried about using an online service outside of my… Read Full Review

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“I have used HiFX on several occasions now and each...”

Written on: 13/04/2011 by vekariap (1 review written)

I have used HiFX on several occasions now and each time I have received very competitive rates, expedient transfer of funds and above all, no fees or charges. On each occasion the funds were in my account on the day that HiFX said they would be.
The online platform is very simple to use and pleasing to the eye. You have the option of paying by bank transfer or by credit or debit card.
I can not honestly think of anything that HiFX can do make their service any better, short of giving away the… Read Full Review

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“I've used HiFX for four years or so now. Good...”

Written on: 13/04/2011 by hamburglar00 (1 review written)

I've used HiFX for four years or so now. Good exchange rates, and helpful staff. Have since recommended them to a number of friends in and around Marsailles and all have thanked me for it. Last time I made a transfer I called my banks in the UK and France to keep them on their toes just in case. Needn't have bothered as they saved me about 200 euros on the rate and bank fees… Read Full Review

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“An outstanding service in an arena where i have...”

Written on: 12/04/2011 by jason1671 (1 review written)

An outstanding service in an arena where i have previously only encountered abject mediocraty. Easy to use, remarkably quick, extremely competitive and above all secure - HiFX operate client accounts which are segregated from their own and are fully regulated and authorised by the FSA. This is not the case with all FX providers. In addition, i had a query that i wanted to talk to a human being about. I called and the friendly customer services agent was informative and helpful above and beyond… Read Full Review

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“I have access to a market data terminal where you can...”

Written on: 12/01/2011

I have access to a market data terminal where you can see the real bid/ask and for transferring 2500 USD from GBP their spread is so big that they are actually £3 more expensive than the rate offered by HSBC inclusive of their £25 pound fee. Asked customer service about it and they became defensive/hostile and had no good explanation for it apart from that the more I transfer the better the rate can get. They also give a lower rate if you pay by credit card. They do not take Amex… Read Full Review

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“HIFX helped me great deal to set things up online.So...”

Written on: 10/12/2010

HIFX helped me great deal to set things up online.So far,so good.I live in France and need the online service.Each time I have tried to use this online service I have found the experience very frustrating.I have spent hours,days even, to get through.HIFX have explained it is a fault with the French ISP`s and they can do nothing about it.All of my other online experiences banks,shopping etc. work like clockwork.So if you live in France
beware.A good company but, online, here in my part of… Read Full Review

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