HiFX Plc Reviews - www.hifx.co.uk

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★★★★☆
4.5 / 5
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“Very happy customer for reliable and efficient transfers”

Written on: 03/06/2012 by KennethCBudd (0 reviews written)

Having used a number of Banks and different companies to transfer funds to Spain I am so pleased that I have found a company which is efficient and offers a first class service. The rates quoted are most reasonable and far better than my experience with Halifax PLC whit whom I bank. The communication levels of HIFX are are also excellent. I will without doubt use them again… Read Full Review

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“One of the best internet company I've dealt with”

Written on: 28/05/2012 by SGUK (1 review written)

I've used HiFX since 2004 to exchange money. On those days you have to phone and get a rate which still was the best rate but nowadays you choose when its best time for you and all on line, everything done on a click of a button, never needed to call them, superb service, I wish there were more companies like HiFx around, transparent, ease of use . Money transfer has always been prompt and hassle-free… Read Full Review

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“Great Service and very professional ”

Written on: 27/05/2012 by Drinkwater (1 review written)

I sent a large amount of money to Australia with HIFX and their service was very good indeed. i have used them twice and shall be continuing to use them in the future and would recommend them to any person who has relatives or friends whom they wish to send funds to. Thanks John Dinkwater… Read Full Review

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“using hifx”

Written on: 26/05/2012

The process is self-explanatory. Before you begin, make sure that you have your bank details - SWIFT IBAN etc - (for the sending and receiving bank)readily available. HIFX uses an intermediate bank to handle the incoming foreign currency. Ensure that you have the details of this. Remember that HIFX cannot take money from your foreign account unless you have provided signed authority to the foreign bank to release funds from your account. Post within Europe can be very slow so if time is of… Read Full Review

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“Currency transfer”

Written on: 23/05/2012 by tonycasey (1 review written)

I've used HiFX successfully to transfer money to both the USA and Germany. When carrying out my first transaction on the internetI was talked through the process on the phone by a member of HiFX staff. This was extremely helpful and made the operation straightforward. Subsequently, I have carried out a number of transaction by myself with no problems. Money transfer has always been prompt and hassle-free. Tony Casey… Read Full Review

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“A professional service”

Written on: 17/05/2012 by WildlifeForAll (1 review written)

We are a British registered charity with nature reserves in South Africa. For the past 12 years, we have used two well-known high street banks to transfer money internationally from pounds sterling to South African rand. In recent years, the service from these banks has become poorer and branch staff seem inadequately trained to handle large amounts of money being sent overseas. Frustrated by this increasing incompetence, we turned to HiFX. In complete contrast, we have been impressed by their… Read Full Review

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Guest's Response to WildlifeForAll's Review

Written on: 05/06/2012

What an awesome way to elxpain this-now I know everything!

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“ Money transfer for dummies”

Written on: 02/05/2012

Surprisingly excellent service from HiFX. I say surprising, because this sort of personal service and attention to detail is a rarity in the UK these days. The registration process is a little involved and confusing to start with if you've not transferred money this way before, but perfectly understandable considering the security and accuracy needed to transfer large amounts of money safely. I was taken through the process with utmost patience by friendly staff on the phone and by email. When… Read Full Review

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“Excellent service from HiFX”

Written on: 29/04/2012

After using my own UK bank ever since moving to France, I'm now wondering why I didn't use HiFX before!(To be fair,though, their procedures now for internet transactions are much simpler than the earlier ones I first looked at a few years ago; but my UK bank still uses a creaky and inconvenient fax-based system.) The advantages of speed , straightforward transaction procedure and reasonable exchange rates are obvious. However, what I really appreciate is the fact that you are kept constantly… Read Full Review

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“Quick and Efficient”

Written on: 28/04/2012 by aliarno (1 review written)

I needed to send money from my UK bank account to one in USA to pay for a holiday rental. HiFX made the transaction really easy. They only charged £9.00 for the transaction, and though the exchange rate wasn't quite as good as some it was very fair. Web site very straight forward, quick and easy to use. I was very happy and would use again as well as recommend to friends and family… Read Full Review

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“Excellent Service!”

Written on: 27/04/2012 by jainslie (1 review written)

I have used HiFX twice now, the first time for a large amount following a house sale and the second for less, but both times the service I have received is second to none. Efficient, professional help. Everything easily explained. For my first transaction I was a little concerned that I was doing the right thing but from the get go I was put at ease. I was helped with getting the best forward exchange rate which was great as the euro was all over the place at the time. My contact explained all… Read Full Review

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“Never Again!”

Written on: 27/04/2012 by Zorica (1 review written)

Really disappointing, they are claiming that its cheaper than any bank but its actually untrue! For amount of 63 euros I paid them 9 ponds transaction fee but company I was paying to received 53 euros because some of the "middle" people charger additional 10 euros. So all together its more expensive then any bank (most of them charge 17 pounds for transaction plus other side receive exact amount without embarrassment). I would advise everyone to use they own banks or western union rather than… Read Full Review

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“Feet up, job done!”

Written on: 22/04/2012 by NigelMiller (1 review written)

For some years I had no need of a currency transfer service, but recently I need arose and I contacted the Company I used previously. I was lead down a complicated path of re-application and sent this off as requested. After several days of waiting with no world from the organisation, I started looking elsewhere and decided to use HiFX. My experience was pleasantly refreshing! Registration was easy and swift and the process of on-line transfer so easy to follow it was child's play. My money… Read Full Review

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“excellent fast service”

Written on: 22/04/2012

I was introduced to hifx by our daughter who now lives in Australia and really only started using my account properly just over a year, but was surprisingly could not believe how quick and easy it was too send monies from Hifx too another account. Hifx at all times have been just fantastic and when needing help guided me, thsnk you. I would recommend Hifx too anyone… Read Full Review

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“Wish I'd found it earlier”

Written on: 21/04/2012 by woofsquared (1 review written)

I have an overseas holiday home and need to send money over to pay bills and for living expenses when I visit. I have been using my UK bank to transfer money and although the rate was quite good the charge for the transfer made it quite expensive. However with HiFX you get the best of both worlds - the rates are good and the charge for the transaction is much better - free if you send out more than £3000. Not only that but with the website it means I can transfer money while away - something… Read Full Review

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“on-line sevice excellent”

Written on: 21/04/2012

have recently started using thier on line service,after a few minor set up problems due to my-self, thier staff were very helpful and now i dont think i would use any other company(i check other company rates, hifx always the same or better).The on-line service is excellent because you can monitor live rates without having to ring someone every day to get a rate,plus the rate is based on amount you want to exchange and not on what the salesperson wants in commission.Point in fact, a competitor… Read Full Review

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“Simple and easy international cash transfers”

Written on: 21/04/2012

HiFX provided a personal,friendly, simple and easy way of transfering money from France to the UK. Their exchange rates were competitive and they were readily able to cope that our French bank ended up sending more money than they had originally declared. Agreeing a second contract to cope with the excgange of extra cash was a simple telephone converstaion. We received beter sercvice than from our UK High Street banks, a better exchange rate and no surprise charges. Would recommend Hi FX to… Read Full Review

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“My foreign exchange experience.”

Written on: 20/04/2012 by bigles46 (1 review written)

My wife and I decided to spend our retirement years in Spain and we have been here nearly 8 years. During that time we have used HIFX to transfer funds from the UK to Spain both for our initial purchase of our property and then for our day to day living. We have never had a problem when using the services of HIFX and now that I use the internet for all my transactions it is a very simple, quick and easy process. My most recent transaction was 2 weeks ago and from logging on to the HIFX site to… Read Full Review

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“Fast Efficient Accurate”

Written on: 20/04/2012 by nmh42 (1 review written)

HIFX provide an excellent service all round. The online transfer facility is particularly useful. Have used them for some time now and have recommended others who are now clients and have had the same experiences… Read Full Review

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“efficient and friendly”

Written on: 20/04/2012 by alfieandrosie1 (1 review written)

I HAVE USED HIFX TO BUY AND TRANSFER SWISS FRANCS INTO AN ACCOUNT I HAVE TO PAY MY SWISS APARTMENT MORTGAGE.THE ON-LINE SYSTEM IS VERY QUICK AND EFFICIENT AND IS SET UP SO THAT YOU GET SWIFT CONFIRMATION OF TRANSFER BOTH BY E MAIL BUT ALSO TEXT. I HAVE ALSO DEALT ON THE PHONE WITH HIFX AND THEY ARE ALWAYS HELPFUL AND WELL INFORMED.FIRST CLASS SERVICE!!… Read Full Review

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“HiFX Foreign Exchange Made Easy”

Written on: 20/04/2012 by alancowper (1 review written)

I have been using HiFX since 2008 for business transfers, I have always found them to be very efficient, especially now with the online payment option it's quick, simple and easy to use. The transfer itself is quick and never any problems. The exchange rate is good and there are no hidden costs. Compared to using a Bank it's light years ahead and I don't get ripped of with bank charges and a poor exchange rate. There is nothing that I can criticise… Read Full Review

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