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Review by
lostout
on 12th Apr 2008
User Rating : 4
Respect :
0
Paid £804 for 1 weeks half board for 2 people which included an extra payment of £154 for a so called superior room with balcony and seaview. The superior room, although large was in need of a revamp. The seaview was partially obscured by trees and the first floor balcony looked onto a ...
lostout's full review | 220 words
Review by
neiland rach
on 10th Apr 2008
User Rating : 3
Respect :
0
Got to Newcastle airport 2 and a half hours before the gate was due to close, so 3 hours before the flight took off. For some reason Thomson now have a check in policy where all flights queue together. We were in line with people for a flight which left an hour after ours. Thomson didn't even have ...
neiland rach's full review | 166 words
Review by
TedtheBed
on 7th Apr 2008
User Rating : 1
Respect :
0
I booked a week's holiday in Paphos for May 2008 with Thomson Holidays on an Internet booking, paying a £250 deposit by credit card. I expected to receive a letter of receipt but never did, but had the Internet details printed. By March 2008, I expected a letter asking for the balance, but no ...
TedtheBed's full review | 274 words | 2 comments added.
Review by
tricianorton1
on 23rd Mar 2008
User Rating : 9
Respect :
0
We have had to change the date of our holiday due to unforseen circumstances. Staff in Inverness branch made this very easy and tried to keep costs to the minimum to do so. Had small child with me when doing so and staff in shop were great - very quick and efficient. Very impressed
tricianorton1's full review | 58 words
Review by
Steve Mellor
on 11th Mar 2008
User Rating : 0
Respect :
0
Rather than go on about everything, heres the problem we had with the hotel room.
I paid £4,000 for an all inclusive holiday for 2 weeks in the Carribean for myself, my new wife and our 3 year old son. On arrival we found an ant infestation, a smell of damp that was overpowering, one light b ...
Steve Mellor's full review | 322 words | 1 comment added.
Review by
staremma
on 7th Mar 2008
User Rating : 0
Respect :
0
Where do I start!!! I have not yet been on the holiday, however I will NEVER book through Thomson again! We have had nothing but trouble with this company, we book our holiday to Ayia Napa, we did this through the internet and wish we had gone elsewhere, to start off with the first payment went thro ...
staremma's full review | 270 words
Review by
Guest.
on 7th Mar 2008
User Rating : 8
Respect :
0
The reps where very nice and sweet the hotels and villas are clean when I go over to spain the weather is always hot. The best holiday ever. Good for kids and fun in every way. The excurcions are a bit over priced. A bit of mould here and there and toilets are not so clean.
Guest.'s full review | 56 words
Review by
ProTrack
on 6th Mar 2008
User Rating : 0
Respect :
0
Not even gone on holiday yet and Thomsons have spoilt the start before we've even started. Thomsons have reneged on the original booking condition of a 25kg luggage allowance and unilaterally reduced it down to 20kg. To make it worse Customer Service is non existent - not contactable by phone, only ...
ProTrack's full review | 81 words | 1 comment added.
Review by
LadyC
on 2nd Mar 2008
User Rating : 0
Respect :
0
I will NEVER travel with Thomsons again. They ruined my valentines day. The staff are under trained and more bothered about commission than customers wants/needs!Lost over £200 re-booking holiday, was charged for branch mistake! When I went back - no managers or assistant managers in store, s ...
LadyC's full review | 96 words | 1 comment added.
Review by
Wayne Hasnip
on 28th Feb 2008
User Rating : 4
Respect :
0
I have been going on Thomson holiday twice a year since 2000. This has been the worst holiday I have been on and the level of service from Thomson has considerable deterioated in the last year.
I have been going on there Gold programme since 2002 and to say this is one of there flagship programme ...
Wayne Hasnip's full review | 203 words
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