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Written on: 24/11/2010 by strideconnection (1 review written)
I was a member of Jacquie Lawson's site when she first begun in the early 2000, it was a great site, and still is apart from the following. My troubles began about 3 years ago, suddenly never being able to receive notification that my cards had been sent or received. I went through the process to ask their help, was told that I would receive a reply in 48 hours, but nothing ever came. I did not have their email's blocked in anyway, this is proved by the fact I get messages to me showing me… Read Full Review
Written on: 17/11/2010
My sister bought this year's Advent Calendar for me. I have been trying unsuccessfully for a week to download it.It won't.When you press the DOWNLOAD button nothing happens.The promised OPEN window does not appear, so how can I click on it?
Have emailed the Help link 3 times, asked for a real person - nothing. The automatic replies say I will be contacted within 48 hrs. I have not been contacted at all. Their site cannot be being monitored.
Don't buy this product is my advice… Read Full Review
Written on: 01/11/2010
Experience on day one, preview card screen starts to load, then stops, 'send card' and 'see further card' options appear frozen, then blank white screen appears. Logging on, sometimes you get blocked 'cookies not enabled' even though they are! Done all the required system checks my end and all OK - seems to be a poorly maintained website.
Totally unimpressed have asked for a refund - let's see what happens!
… Read Full Review
Written on: 29/10/2010
I ALMOST ALWAYS HAVE SERIOUS TROUBLE WHEN TRYING TO SEND A CARD OR CARDS. THIS TIME I WAS TRYING TO SEND 20 HALLOWEEN CARDS (TODAY IS THE DA BEFORE HALLOWEEN) AND AFTER ALL OF MY WORK ASSEMBLING/LOOKING UP INFO FOR THE MAILING LIST I WANT TO USE ALL I GET IS A MSG THAT MY CARDS CANNOT BE SENT BECAUSE "WYSENG" .....ETC. "DOES NOT WISH TO RECEIVE ANY MESSAGES" OR SOMETHING LIKE THAT .. welllll. WELLLLLL ... THERE IS NO "YSENG" ON MY EMAILING LIST - NOT AS A FIRST OR LAST NAME - IT IS… Read Full Review
Written on: 27/10/2010
Jacquie Lawson cards are a pleasure both to send and to receive. However, trying to communicate seems to be impossible. Their website contains neither phone number nor email address, none at least that I can find… Read Full Review
Written on: 28/08/2010 by AlexMcDe (1 review written)
Jacquie Lawson lost me as a customer a couple of years ago. It was their poor customer service that did it. As other reviewers have noted, it is extremely hard to get a human being who sends a sensible response to one's inquiry. This may be because several principals in the business are family members or close friends with each other. In my experience, this kind of arrangement can correlate with a lack or professionalism and thus with an inability or refusal to take responsibility for… Read Full Review
Written on: 14/08/2010
Why is it that certain servers do not accept your cards?
btinternet.com, supanet.com, waitrose.com,iprimus.com.au are some who do not pass the greetings on to their customers so I am never sure who will or will not receive a card . Please explain
Anne van Woerden
anne@ dutchtulip.plus.com… Read Full Review
Written on: 06/08/2010
I have been notified about 3 Xmas cards, last Xmas, and now a birthday card, but have been unable to access them. All I get is an "Error" Message. Please advise.
email@example.com… Read Full Review
Written on: 23/07/2010
LOVE, LOVE, LOVE SENDING THESE CARDS TO FRIENDS AND FAMILY. THEY LOVE, LOVE, LOVE RECEIVING THEM. BRILLIANT. THEY BRIGHTEN ANYONES DAY, ORDINARY OR SPECIAL. LOVED THE BRIGHT COLOURED ONES BEST, THE MORE 'MOVEMENT' THE BETTER FOR ME! THE MUSIC MAKES THEM MORE SPECIAL IT IS WONDERFUL. SOME ARE A LITTLE TO SHORT BUT THEN IT'S GOOD TO HAVE CHOICE. PURCHASING IS REALLY STRAIGHTFORWARD, THE WHOLE PROCESS COULDN'T HAVE BEEN EASIER. SOMETIMES I HAVE BEEN KNOWN TO SIT AND LOOK THROUGH THEM JUST TO… Read Full Review
Written on: 11/06/2010
Jaquie lawson cards, this is a great site ;beautiful cards; would not use any other. All of my friends apreciate receiving Jaquies cards. I send them to the USA,& Australia as well as the UK. People that I send them to love them as much as I do. One of the few sites that I like to get "what's new" mail from. I like the feeling of the "Personal touch" that you get from all the staff & artists involved. Beautifull cards, that cater for all tastes & ocaisions. I only wish that I had heard of this… Read Full Review
Written on: 06/06/2010
Jacquie Lawson's cards are so versitile. They can be used for varied greetings to so many friends of all ages. The skill of the art work is amazing and a joy to behold. At first I found the cards a little difficult to use but with use I have mastered this little problem
Hilary Moore… Read Full Review
Written on: 02/06/2010 by suepoole (1 review written)
thanks jacquie and the gang for a wonderfull selection of cards ,and superb service. sue poole xx… Read Full Review
Written on: 27/05/2010 by katesmith47 (1 review written)
Jacquie Lawson cards are brilliant, I use them all the time. The cards are fun and easy to send, especially if you have forgotten to send a card by 'snail mail' I have recommended them to several of my friends/family and would recommend them to anyone else… Read Full Review
Written on: 22/04/2010
I have always been impressed with Jacquie Lawson's e-cards. I would like to see a greater selection siutable for men.
My family and friends are now using this site so they must be happy!… Read Full Review
Written on: 15/04/2010 by RobinsJewel (1 review written)
I think Jacquie Lawson greeting cards are the classiest e cards on the web that I've found so far. Personally, I don't think sending e cards is a very classy way of sending a special greeting anyway, so when I found Jacquie Lawson, I was very grateful, to say the least! It's very inexpensive, you can keep your own address book, you can plan your cards to be sent up to a year and get a confirmation that it was sent that particular morning you chose. It is so easy, you don't have to be computer… Read Full Review
Written on: 15/04/2010 by Edmondo (1 review written)
I have no quibble with the cards themselves they are fantastic. My problem began best part of two years ago when I forgot my pass word. After many attempts writing in there little box on the web site, I gave in because no one got back to me like they said they would. So I gave in. So the two year membership subsided having only used for a couple of months. Then last month to my surprise they took money from my credit card for another two years with out sking my permission. A bit narced I try ed… Read Full Review
Written on: 12/04/2010
These cards are so well done and beautiful...works of art. Love sending them to my friends… Read Full Review
Written on: 12/04/2010 by Nadine Gardner (1 review written)
Creative, beautiful, fun. Get a susbcription to this wonderful site that gives hours of endless pleasure with truly delightful Ecards. Teddys and Chudleigh the dog, and some beautiful scenery, tremendous animation and really perfect music accomapnies each card. There is nothing to dislike in this site. All the cards are appropriate, do not offend in any way, but delight the soul at every occasion. Christams cards are particularly superb and bring out the excitement we all felt as children at… Read Full Review
As rated by our community of reviewers
" MOTHERS DAY " Read More
" You have created the most user-unfriendly site I ever experienced! ... " Read More
" Rip off " Read More
" Charged in error and no customer service support available " Read More
" Avoid " Read More