Primark Online - www.primark.co.uk

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Primark Online - www.primark.co.uk
★★★☆☆
2.7
58.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

www.primark.co.uk is an information site for Primark with a store finder, sizing charts and sneak peeks of some of the items coming to stores.

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Latest Reviews

“Appauling lack of refunds in the company ”

★☆☆☆☆

written by Truful on 20/03/2020

An elderly family member bought my 7 year daughter some leggings and a top, as she Is tall for her age they didn't fit. My elderly family member couldn't find the reciept so within a week of the purchase I tried to return the items not for a refund but an exchange, they still had tags and labels on them and you could clearly tell they were from primark.i was not even allowed an exchange at the till, I contacted customer service who told me the same. I will never shop there again as my elderly relative has wasted money. I used to be a regular customer not now, there is absolutely no decency within the company morales only to make money on their cheap over priced merchandise and after this myself and some of my family members who where discusted at me not been able to get an exchange will not shop there again either!!!!

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“Voucher buying online”

★★★★★

written by Ktthomson on 07/03/2018

I ordered a gift voucher from Primark for my daughter in law but unfortunately did not realise she had changed her e mail address. After contacting the Orimark help desk they were extremely helpful, cancelling the original voucher and sending one to the new e mail address within 24 hours and checking with me that the gift was received. Full marks Primark! Thank you for getting the gift to my daughter in law in time for her birthday. Great service- will use again!!!

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“dresse”

★★★★☆

written by wayne99 on 10/04/2013

great choice buetifull selection of coulers and great display easy to sea all.when at counter to check, thare was a young man serving on, witch i found good as some times men can feall a bit uncunferteble iff young girl iss casheire,good idear,

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“why it is good”

★★★★☆

written by alisonwells on 01/04/2013

it is good because they treat you how they would like to be treated, they are friendly and polite to the customers. i would recommend this to a friend because they are very nice and helpful. the only thing that is a bit downside is that they need more people to be around in the shop so they are easier to find when needed and also to pick and tidy the shop up when people leave something on a different shelf or something has fell on the floor.

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“Great staff ”

★★★★★

written by on 15/02/2013

I would like to say how great the staff are at Liverpool branch,in particular a manager there who was so helpful ,it's so refreshing to find this these days ,well done primary,and thank you to the manager.

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“New stock happy staff !!!!!”

★★★★★

written by Lorrb on 04/10/2012

New childrens clothes sizes available happy me !! Always know what I'm looking for when shopping and find it here.Love shopping !!When I see a lovely dress I always buy it for my daughter. She always gets lots of compliements on all of the dresses she has worn !! Mums always ask me where it's from . Great prices lovely items !!!!

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“for a happy budget shop go to primark”

★★★★☆

written by on 04/10/2012

i went into primark in ayr today to look for a quilt cover,i found the staff to be helpful and friendly and although there were 4 people in front of me the queue went down fast and i was served quite quickly.I think they could do with re arranging the gents department and try different things for sale at the till point as you tend to pick up when you are in the queue. the staff in the ayr store are very pleasant and friendly but i hate the way security sit right at the door its offputting but i know they have a job to do i would have liked to see a household display near the entrance to show what they had in stock 0494005418594

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“Customer Service is terrible”

★☆☆☆☆

written by on 10/04/2012

We have a Primark store in Oldham Lancashire, i visit the store around once a month as I have always found the tills qeues to long anyway last Saturday (Easter)it was early hardly anyone around so i nipped in got a few items and headed for the tills, wish i had not bothered! There was about 9 peple in front of me and quite a few behind me! ONLY 1 TILL OPEN (it was the same up stairs)after about 5 minutes someone else came on to a till by this time there was now about 15 people behind me waiting to pay, on the shop floor you could see other members of staff catting to each other, laughing and walking around, no one seemed to be doing much'Work' hen i got to the till there was no 'sorry' to keep you, infact nothing was said, she just tilled in my goods, there was a'manager' to the right of me when i said you have only 2 members of staff on tills, lots of other staff seems to be walking about on the staff floor, the manager said well they won' be doing nothing!!! by this time i had qeued for 10 minutes there is now a larger number of people waiting to be served, i was pretty mad! once served I said, it would have been nice to have heard sorry about the wait, i then went onto say the customer service is rubbish and i will not ver o into a primark store again, terrible customer service and i will not ever go into one again

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“I have done an awful lot of shopping in Primark...”

★★★★☆

written by on 04/04/2011

I have done an awful lot of shopping in Primark Portsmouth, mainly for theatre, as when we have needed a dozen white shirts and maybe trus to go with them for a particular scene, Primark is the cheapest way of doing it and have found the staff very helpful when sourcing different sizes or not enough of what I am looking for on the shop floor. As for myself, the odd T>Shirt maybe but I am an older person and Primark tends to be for the youngsters in sizing also. I am still trying to get to Primarks online shopping, if only to check if they have what I am looking for in store as I live near B, Regis and my nearest store is Portsmouth and cost in Petrol!!! and parking!!!! Please improve your online viewing/shopping. I have to agree with the other ladies comments who lives in Oz. Primark would do well in Australia and I have to say when I go shopping in Australia (I am a regular visitor) I do not have to pay parking charges. I can go shopping, for the whole day if I so wish, and not have the stress of change, parking metres, watching time, and worrying about fines. We do not always know how long our shopping is going to take, especially when looking for a gift and the cost of parking added onto that gift!! I return to the UK and immediately feel stressed! Rates are far too high for shops to survive, parking is far too expensive. Decent shopping centres would help! to envourage us to shop!!

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Guest's Comment

Written on: 23/09/2011

hi,i would like to say i like to shop from primark,but when i leave form uk i go to midll east no pleas for it,so i like to shop on line and to have delivery ,so this is veary good thing if primark will do it,thankyou

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“I went to a primark shop and got some clothes that Iw...”

★★☆☆☆

written by on 15/01/2011

I went to a primark shop and got some clothes that Iw anted, now I ould like some more, and was lookig to order over the web. But the website is so rubbish! Icouldn't find what i was looking for let alone order it!!

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“Hi I live in Australia & recently had a 7 week holiday...”

★★★★★

written by on 30/11/2010

Hi I live in Australia & recently had a 7 week holiday in the U.K in Blackpool our hometown & shopped at primark & just couldn't believe the good prices & slection I wish you would open shops here you would make millions I dont care if clothes dont last forever as
i would get fed up with them wish I had taken an empty suitcase with me thans a lot Doreen

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“Primark is shocking, i bought a fur coat from there...”

★☆☆☆☆

written by on 10/11/2010

Primark is shocking, i bought a fur coat from there the other week and its already fell to pieces. Stop being bloody cheap skates people & get your arses to asos.com or topshop. You pay for quality not quantity

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“Well, I think you will find that infact there is a...”

★★★☆☆

written by on 28/07/2010

Well, I think you will find that infact there is a official website for primark where you can brouse there clothing range but there are no prices on the products, On the website there is a store locator, ethical trading, Future stores and how to apply for a job. On the site you can brouse Menswear, Womenswear, Childrensware and home products.
The link > http://www.primark.co.uk/ Hope this helped,
Rachel

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“After over an hour of trying to find online shopping...”

★★★★☆

written by annhendy on 06/07/2010

After over an hour of trying to find online shopping with Primark there is not one. So why have a website saying online shopping?. Come on Primark pull your finger out and get this site up and running I will help you with it if you want! Not all people are able to get to your stores, me of most as have just moved to Cyprus and the cost of clothes here is stupidly expensive. Better still open a shop here in Paphos you would make a killing.

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“I'm only writing this review to tell people that...”

★★★★★

written by on 26/06/2010

I'm only writing this review to tell people that Primark don't have a online website as they cost a lot of money for server costs and bandwidth. Have you noticed you never see a Primark advert? That's because they don't spend money on online shops or advertising on TV so their products can be that cheap! Their shops do so well by word of mouth that they don't need to advertise and have an online shop and this is why they do well, as their products are cheap and people keep shopping there.

Anyway, I love Primark and all it's clothes. I got a pair of quality REAL LOOKING Gladiator sandals from there the other day for £3!!!

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Lynnh20's Comment

Written on: 10/03/2015

Hi

You maybe right but society and technology change ( as it should)
More people shop online than ever,
Primary is WONDERFULL but behind with technology and statistics show the trend.

Maybe it would be a great idea to include online shopping.
They maybe making money but business includes the primary to make as much as they can with excellent customer service to back such a good store.

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“Primark is great, some good bargins in there, but the...”

★★★★☆

written by Milly909 on 13/06/2010

Primark is great, some good bargins in there, but the only problem is the website, i mean we are in the 20th century, they could be making so much more money if they actually did something about the website. But apart from that i think everything is very good. Its weird when someone says "THATS NICE! WHERE IS IT FROM?" and you just reply casually.. "PRIMARK" :D

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“Website is pointless!!! YOU CANT SHOP THEIR!!!”

★☆☆☆☆

written by on 13/05/2010

Website is pointless!!! YOU CANT SHOP THEIR!!!

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“Dear Primark ”

★☆☆☆☆

written by on 27/04/2010

Dear Primark
I cant find any thing on your STUPIED web site! I would defnutly NOT recomend your website to a frieand but i whaould recomend your shop! you dont seem to have a lot of 10-14 sized clothes any more i would rather go to derrys the primark and most of the stuff i bye at your shop breaks if i were you i would take more care of your items that your selling! I would like to know who and where the things are made because other wise we are paying you to pay pore children to make these rubush clothes (exsuse my french!)
im appaled:[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[
please improve:[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[
love Chlo :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[

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“primark is ok if you dont mind buying clothes that are...”

★☆☆☆☆

written by on 17/04/2010

primark is ok if you dont mind buying clothes that are gonna fall to bits a few weeks down the line...but other than that theyre great. webiste....what website???? pointless.

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“i have tried to find primarks website for years now...”

★☆☆☆☆

written by on 23/03/2010

i have tried to find primarks website for years now and thought it was just me, but quite clearly it isnt...its a pitty that their website isnt up to date and user frendly beacause they could be making so much more money.Their clothes are awesome and cheap, but the website is terrible...we in 2010, surely you can do something better primark???

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by Fasika on 28th March 2017 Report this content
Where do I see the sizes on the Primark website? I pick out a piece of clothing and I don't see any sizes or add to cart options. I am confused!

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Asked by Catherinesmith50 on 30th August 2014 Report this content
How do you get the free voucher please?

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Asked by kwasiboahen on 2nd April 2014 Report this content
I'm looking for job. Any tips?

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