qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★☆

“Holiday”

Written on: 04/04/2014 by EmilioSanders (1 review written)

helpful prompt advice and booking… Read Full Review

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★★★☆☆

“Travelzoo package to Crete”

Written on: 03/04/2014 by xiSchwartz391 (1 review written)

First time that I've used Qwerty Travel. Overall, reasonably satisfied, staff member very efficient & quick to return call. Couple of disappointing elements however. Thd initial quotes for the holiday did not include the £15 per person admin fee, this was not mentioned until practically ready to go ahead with the booking. Also, although led to believe that we were geting an excellent deal, it transpired it was £50 cheaper to book directly with easyJet holidays (even more if transfers are… Read Full Review

Qwertytravel's Comment

Written on: 08/04/2014

Hi,

We are sorry to hear that you were disappointed with the service you received. We will look to make the booking fees more transparent for our customers.

Kind regards,
Qwerty Travel

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★★★★★

“The advisor was very thorough and professional. I....”

Written on: 25/03/2014 by kvMcKinnon334 (1 review written)

The advisor was very thorough and professional. I. hope the holiday proves to be as good!… Read Full Review

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★★★★☆

“Speedy Service”

Written on: 24/03/2014 by CoryOgden (1 review written)

Staff member I spoke to was friendly and the booking was made promptly. He was able to answer any questions I had and noted any special requests--which were also printed on the confirmation when it came through… Read Full Review

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★★★★★

“Good friendly service ”

Written on: 23/03/2014 by EstrellaGonzales390 (1 review written)

The young man I spoke to on the phone was very pleasant, helpful ,cheerful & spoke very clearly , I was comfortable talking to him & at no time did I feel rushed or pressured . I am of an age were I can get a little confused but he was very kind & patient , my sincere thanks to him… Read Full Review

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★★★★☆

“Good, happy with service”

Written on: 22/03/2014 by 408Sheehan (1 review written)

The man I spoke to was very helpful and easy to deal with. Holiday was booked very quickly. Only criticism was that he said he would email confirmation by 4 pm but it was not received until the following day… Read Full Review

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★★★★☆

“Exellent service and very friendly”

Written on: 21/03/2014 by Valerie125 (1 review written)

I would recommend using although I did not approach this company direct. I was emailed a holiday offer through travel zoo and booked my holiday that way. The service was straight forward and simple… Read Full Review

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★★★★☆

“So far so good”

Written on: 20/03/2014 by wlBowers232 (1 review written)

Very pleased so far for what has been a very swift, courteous, and efficient booking experience. However, the final opinion and judgement will depend on if the hotel booked is as good as the booking experience… Read Full Review

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★★★★★

“Trusted Travel Agents”

Written on: 20/03/2014 by Sherwoodee339 (1 review written)

We have dealt with Qwerty Travel on three occasions now and have always been entirely satisfied with the service and commitment of staff. We felt able to discuss all aspects of our holiday requirements with them… Read Full Review

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★★★★★

“Customer service with insight to clients needs.”

Written on: 11/03/2014 by Dinks2311 (1 review written)

I was very impressed from the moment I called for information on holiday venues. The agent was very interested and asked what my specific requirements were and then matched me with a few hotels,(not over whelming me), discussing them with me and allowing me time to Google them whilst we talking. He took the time to check different flight times & companies, making sure to match things like the cost of leg room to see if it came out cheaper between one airline or another. Overall a very pleasant… Read Full Review

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★★★★☆

“help and advice”

Written on: 08/03/2014 by malibud (1 review written)

I rang qwerty not knowing where to go but with a few must haves.The gentleman who answered was immediately helpful and very knowledgeable.He found the perfect place and made the whole experience very easy.EThos is the second time our family have used Qwerty and we would definitely use them again… Read Full Review

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★★★★★

“thorough”

Written on: 07/03/2014 by shipshapesally (1 review written)

the lady I spoke to went through everything and phoned back twice to confirm that everything was in order… Read Full Review

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★★★★★

“Great customer service from Max. Really quick booking...”

Written on: 06/03/2014 by Mariej453 (1 review written)

Great customer service from Max. Really quick booking process and confirmation… Read Full Review

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★★★★★

“The advisor was very helpful with the booking i made...”

Written on: 06/03/2014 by Garza167 (1 review written)

The advisor was very helpful with the booking i made for ten friends this week ! He turned what was an extremely stressful job into an easy one ! thank you… Read Full Review

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★★★★☆

“Good service overall!”

Written on: 01/03/2014 by BryanGalbraith (1 review written)

Very polite gentlemen I spoke to. Gave me all the necessary information and advice. However I was told it would be £70pp for extra luggage, when on the deal through Travelzoo it says an additional £36. Overall would definitely book with Qwerty again! Looking forward to our holiday!… Read Full Review

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★★★☆☆

“no one listens-are you a robot”

Written on: 27/02/2014

In speaking to your rep; I said my name which I must use for flying must be at as appears on passport. this is Marie but is a tradition of my birth country to hyphenate a name . My first name is Marie-Pierre. Being a bloke, I have always been known as Pierre so I may have to use Marie so as airport personnel do not get confused but you who sent me this review had the benefit of my email address as a clue-- go on -- take a look. No marks for observation. Has a robot generated this review… Read Full Review

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★★★★★

“very satisfactory and helpful”

Written on: 26/02/2014

member of staff I dealt with was helpful, patient and left me feeling she was empathetic to my particular circumstances concerning my reason for booking the holiday… Read Full Review

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★★★★☆

“They rang me back!”

Written on: 26/02/2014

swift efficient response. Not such a good idea to have to pay a £10 booking fee - no other travel company asks for this… Read Full Review

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★★★★☆

“Booking experience”

Written on: 25/02/2014

The actual booking of my holiday was handled very efficiently by the member of staff, even when I had to call back 15 minutes later and amend the date. My only criticism of the experience was that the holiday was quoted as £369 (not from £369) on Travelzoo and I ended up paying £472.50 per person. Quite a lot more and I was not aware of what all the extra was for. Suppose I should have queried it!… Read Full Review

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★★★★★

“My Number One!!!”

Written on: 23/02/2014

Qwertytravel - helpful, polite, knowledgeable and flexible. I have used them a number of times. So efficient and helpful when a holiday was cancelled, I received a full refund and was then assisted by Ben in making a further booking. Always go to Qwerty first!!!… Read Full Review

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