qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★☆

“Simple Booking Procedure”

Written on: 30/04/2014

I recently rang to book a weekend break to Krakow for six people. The hotel advertised in the special offer had been oversubscribed, the staff member taking our booking was most helpful in helping us to find a suitable alternative. All my queries were handled both professionally and knowledgeably… Read Full Review

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★★★★★

“He reall y cared”

Written on: 28/04/2014 by chrisytay5 (1 review written)

The agent was very helpful, very patient and nothing seemed to be too much trouble. He made me feel as though I was special and that getting me the best holiday was his main priority. He advised us on rooms ,transfers , hotels and even the best country to travel for our age , budget and availability. Booking the holiday was a very positive experience… Read Full Review

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★★★★☆

“Value, efficient and speedy”

Written on: 27/04/2014 by Cristianl1962 (1 review written)

Booked a deal recommended by Travel Zoo and Qwerty Travel were very efficient and knowledgeable to a point - they said that our hotel was very central but it is actually 15 mins walk from the centre but this is not a problem. We have not been on the holiday yet so cannot say how accurate their recommendation was but the booking experience was great. He was the operator and he was very friendly and helpful. If our holiday is good, I would certainly recommend them so here's hoping our 3 night… Read Full Review

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★☆☆☆☆

“would never use again”

Written on: 27/04/2014 by Andre448 (1 review written)

When you book the service is fab. However, when things go wrong the customer service dept is apalling. We booked last year to go to Spain. When we arrived at hotel, they had overbooked and we ended up being transferred to a very different type of hotel, full of children and our original booking had been adults only. When we called qwerty travel their response was unsympathetic and we told we should have read the small print. Moral? What you pay for may not be where you end up and Qwerty don't… Read Full Review

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★★★★☆

“A good experience ”

Written on: 26/04/2014 by Platform21 (1 review written)

The salesman took my call he knew a lot about the plave I wanted to book. He gave me confidence, I would recommend this company… Read Full Review

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★★★★★

“A Really Good Experiance”

Written on: 25/04/2014

I particularly liked how helpful the sales person was. She went out of her way, telephoning airlines to get the best flights and prices. This also went for arranging transfers. A very "painless" experience compared to other companies, No press one numbers for this and another for that. Straight, through. Brilliant I am very happy with the service… Read Full Review

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★★★★★

“ eygypt, cruise, hotel,”

Written on: 25/04/2014 by Bailey146 (1 review written)

the guy who dealt with me was very clear with information, pleasant and friendly to talk to, told me all the information about the holiday i booked, and what i would be getting in the price of the holiday, didnt take very long to book which was great,and before call he reasured me that if i did not get conformation by next day to ring back and ask for him by name and he would deal with it straight away, very reasurring… Read Full Review

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★★★★★

“Used before and will use again”

Written on: 24/04/2014 by Frankkky (1 review written)

Vey efficient and professional. Booked holiday within minutes and no problems. I have used them before and more than pleased when I see offers through qwerty. Thanks… Read Full Review

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★★★★★

“Excellent”

Written on: 24/04/2014 by Keely57 (1 review written)

Good service so far let you know the rest when back lol… Read Full Review

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★★★★★

“Friendly service”

Written on: 21/04/2014 by Ingy1215 (1 review written)

Booked 11 days in Thailand yesterday the advisor was great very friendly and efficient just hope the trip goes the same way it sounds amazing… Read Full Review

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★★★★★

“Thank you, Joe.”

Written on: 16/04/2014 by derflig (1 review written)

The person who took our booking was very helpful, as was the call handler who answered my queiry the day after booking. I made a mistake when reciting my card number and I was rung back immediately and the correct number was given the person dealing with my booking then corrected my mistake while I waited, little touches make a big difference. This person also explained the journey to me, as we have to land in one country before going on to our destination. He did a check on all the spellings… Read Full Review

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★★★★★

“Rome here we come!”

Written on: 14/04/2014 by Isai277 (1 review written)

The man who helped explain details was really helpful, and not at all pushy. … Read Full Review

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★★★★★

“Efficient and friendly”

Written on: 14/04/2014 by Kaya75 (1 review written)

Very friendly, super efficient and very knowledgeable about Rome. Would definitely use Qwerty travel again… Read Full Review

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★★★★★

“So far, so good!”

Written on: 11/04/2014 by O'Rourkebg443 (1 review written)

Speedy pick up on initial call, and v helpful service. I needed to check something and was given a different number and the person's name to call back. Again, response was v quick and in six minutes I had booked a three- night break in Rome. So far...so good!… Read Full Review

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★☆☆☆☆

“take responsibility qwerty”

Written on: 10/04/2014 by Jorgensengr473 (1 review written)

absolutely dreadful service, we were booked into a hotel which was dirty and smelt, we ran of towels and clean sheets on the first week, we had the same thing for breakfast lunch and dinner every single day,the entainment was non exsistant,when a complaint was put in it was passed on to low cost bed we were told it was not qwerty travel responsibility as they were only agents. as i booked through qwerty gave them my money it should be their responsilbilty. dont use them. very disgruntled… Read Full Review

By Qwertytravel

Written on: 14/04/2014

Hi,

Thanks for taking the time to leave your feedback. I have sent you a direct message so get some more information so that we can look into this for you.

Kind regards,
Qwerty Travel

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★★★★☆

“Great customer service”

Written on: 09/04/2014

I've never booked via Travelzoo/Qwerty before but B was fantastic in giving me loads of advice about the trip/flights/logistics, recommending a much better located hotel than advertised and giving me his direct line to get back in touch for a hassle free booking process. Thanks very much and can't wait for my trip to Rome!… Read Full Review

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★★★★★

“life savers”

Written on: 08/04/2014 by ParkerKirk190 (1 review written)

This company took over a booking we had with a company that went in to administration. There communication with us has been fabulous, and they have reassured us everything would be ok for our holiday to continue. We also had problems with our dates of flights as the previous company booked them separate, yet again they took the panic away and rectified everything very quick. Customer service is brilliant along with the great offers/ prices on holidays. Very very happy with the company and will… Read Full Review

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★★★☆☆

“Booking fee per person left a sour taste in the mouth”

Written on: 07/04/2014 by killerkhilji (1 review written)

booked a five night all inclusive deal to marrakech good deal until right at the end was stung with a 40 quid extra charge as a booking fee of 10 quid per person. Not impressed as had committed to booking the holiday!… Read Full Review

Qwertytravel's Response to killerkhilji's Review

Written on: 08/04/2014

We are sorry to hear that you felt you were stung by our booking fee. Your feedback has been noted and we will look to make this clearer in future.

Kind regards,
Qwerty Travel

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★★★★☆

“change of holiday provider”

Written on: 07/04/2014 by BostonPiper (1 review written)

When we had to change our holiday provider, I was a bit worried but I have to say my worries where unfounded. You have kept us informed every step of the way and I would certainly use your company again… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/04/2014 by vgDuggan214 (1 review written)

Very easy to book holiday at a good price. Staff were very helpful, phoned me back straight away & my emailed answered quickly when I had a query… Read Full Review

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