qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★★

“Fast, efficient, and friendly”

Written on: 21/01/2015 by 181Sawyer (1 review written)

When I rang about a specific holiday he knew exactly which one I was talking about and quick to give me an overall price but when I read some of the reviews it wasn't for me. He rang back in 15 minutes as agreed came up with another option which was perfect. He was jolly and friendly but not unprofessional, completed the booking and it was one of the easiest bookings I have made. If the holiday is as good I would have to give 100%!! Think there must be some good staff training going on there… Read Full Review

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★★★★☆

“Good, but be careful with the detail. ”

Written on: 21/01/2015 by jlinden61 (1 review written)

Initially a great experience, let down by one of the names being incorrect on the confirmation details and despite an email asking for this to be changed, still awaiting a reply over 24 hours later… Read Full Review

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★★★★☆

“Holiday booking.”

Written on: 21/01/2015 by jonmb (1 review written)

Great service nothing to much trouble called me back when arranged. Will use again… Read Full Review

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★★★★☆

“Friendly and helpful”

Written on: 21/01/2015 by 124McKee (1 review written)

This is the second time we have used Qwerty and like before the service is helpful and polite. We dealt with an agent who made a note of ALL our requirements, including budget and then promised to call us back with a few suggestions. This he duly did and all would have been suitable. Once we settled on a choice, which took a few days, he double checked with the hotel in question and adjusted flights for us and that was that. All very satisfactory, and a simple and pleasant experience. Happy to… Read Full Review

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★★★★★

“Very Pleased”

Written on: 20/01/2015 by Dashawn475 (1 review written)

I could not be more pleased with the efficient way my holiday booking wad dealt with and the man I dealt with was most helpful. Thanks once again. … Read Full Review

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★★★★★

“excellent”

Written on: 19/01/2015 by Aliar405 (1 review written)

The call centre was brilliant and very helpful!!… Read Full Review

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★★★☆☆

“OK overall”

Written on: 19/01/2015

Very good team. Did all they could to please . Only negatives were price increased and flight times could be better… Read Full Review

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★★★★★

“good service agent was easy to understand”

Written on: 18/01/2015 by SolomonPeterson (1 review written)

The agent was easy to understand. He rang me back with better flight times.I would recommend this service to friend's… Read Full Review

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★★★☆☆

“disappointment with costs/payment procedure”

Written on: 16/01/2015 by wxyz01 (1 review written)

An excellent review in travelzoo. Glad to see Manchester was not a "regional " airport. My booking for 30 sept/ early oct was only available at an extra cost. At payment time I was informed of the credit card charge ,normal but the £2 charge for a debit card was disgusting. When asked the rep said I don't know why the computer just does it!!!!!!! When asked for a deposit of £300 I was surprised it was so much 8 months before travel. I was bemused when 10 minutes later your rep asked for £50… Read Full Review

By Qwertytravel

Written on: 21/01/2015

Thank you for your review, which I was extremely disappointed to read. I am very sorry to hear about your experiences both during, and after, making your booking with us. Your comments have all been duly noted, and whilst it is true to say that we have recently switched to new computer software, there is no excuse for it impacting on your booking experience with our company. Please accept our sincere and unreserved apologies.

If you need any further assistance or clarification with regard to your booking, please do not hesitate to get back in contact with us through the normal channels.

Needless to say, when the time comes, we hope you will have a most enjoyable trip!

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★☆☆☆☆

“stayed in olu deniz sahara su hotel in turkey”

Written on: 14/01/2015 by knowleses (1 review written)

Can only describe this holiday as a total disaster, food terrible, no entertainment whatsoever staff rude & did not speak English they even ran out of beer & had to bring bottles in I complained to qwerty who has responded by saying they never state there is entertainment, food is up to standard, drinks are not going to suit everyone's taste etc I suggest qwerty send a rep to stay at this hotel to see for themselves before they send paying holidaymakers there total waste of money do not go… Read Full Review

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★☆☆☆☆

“Transfer was a disaster!”

Written on: 26/12/2014 by Fred500 (1 review written)

Agreed to have transfer as part of the package to Sharm el-Sheikh during Christmas holidays. What was a 15 minute trip by taxi from the airport to our hotel, took us nearly 3 hours! After exiting the airport there was a man calling out several companies, mine was Eastmar. He waited for others to join and a coach was waiting, after lot of confusion, as to which vehicle was ours. After an hour, the coach left the airport. Then the coach dropped each passenger to their hotel with their luggage… Read Full Review

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★★★★★

“Best and cheapest holiday I have ever had!”

Written on: 27/11/2014 by chloeclo123 (1 review written)

After searching for a cheap holiday to Tenerife near Las Americas, I came across an amazing deal for a self catering holiday for £110pp. This was definitely value for money! After speaking to the sales rep I decided to buy bus transfers, in-flight meals and luggage. This therefore bumped the price up to £180pp. Although this was rather a jump, a taxi one direction to my destination was 30euros, thus making it well worthwhile. Had an amazing stay in Playa Olid in Costa Adeje, the apartment… Read Full Review

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★★★★★

“I was very happy with the service I resevid I will...”

Written on: 26/11/2014 by AllenPerry60 (1 review written)

I was very happy with the service I resevid I will book through you again thank you very much… Read Full Review

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★★★★★

“easy peasy”

Written on: 22/11/2014 by goldenretriever (1 review written)

simple and straightforward to enquire for anas holiday and book,each step was easy as i'm 77 years old… Read Full Review

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★★★★☆

“payment system ”

Written on: 14/11/2014 by DouglasMontgomery458 (1 review written)

Booking went well until payment screen which went blank phoned only to find the payment had been taken it just hadn't the courtesy to tell me the people I spoke to handled the situation well… Read Full Review

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★★★★★

“No hidden extras like some company's so far so good”

Written on: 30/10/2014 by Elliana1964 (1 review written)

No hidden extras like some company's so far so good… Read Full Review

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★★★★☆

“great over phone but web site fail”

Written on: 28/10/2014

No problem over the phone but I was quoted a different price a lot more expensive than web price. Unable to book using web site so what is the point in having it. Staff on phone very helpful but no explanation why accommodation was more expensive and got charged to use a debit card which with other companies is free… Read Full Review

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★★★★★

“So far so good no hidden extras like other holiday sites ”

Written on: 28/10/2014 by Efrainy213 (1 review written)

So far so good no hidden extras like other holiday sites… Read Full Review

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★★★☆☆

“ANOTHER NEW CUSTOMER ”

Written on: 26/10/2014 by KathrynReynolds171 (1 review written)

Filling in the details is no problem,could do with more info regarding the Hotel which I was booking.It is too early yet to review properly not received any info to complete everything for my holiday as yet… Read Full Review

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★★★★☆

“booking our hineymoon to Mexico”

Written on: 19/10/2014 by Lyricm460 (1 review written)

The service was fast and accurate. I felt the person that took my booking understood my needs and arranged the holiday quickly. Over all I am very satisfied with the service… Read Full Review

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