qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★☆

“great over phone but web site fail”

Written on: 28/10/2014

No problem over the phone but I was quoted a different price a lot more expensive than web price. Unable to book using web site so what is the point in having it. Staff on phone very helpful but no explanation why accommodation was more expensive and got charged to use a debit card which with other companies is free… Read Full Review

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★★★★★

“So far so good no hidden extras like other holiday sites ”

Written on: 28/10/2014 by Efrainy213 (1 review written)

So far so good no hidden extras like other holiday sites… Read Full Review

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★★★☆☆

“ANOTHER NEW CUSTOMER ”

Written on: 26/10/2014 by KathrynReynolds171 (1 review written)

Filling in the details is no problem,could do with more info regarding the Hotel which I was booking.It is too early yet to review properly not received any info to complete everything for my holiday as yet… Read Full Review

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★★★★☆

“booking our hineymoon to Mexico”

Written on: 19/10/2014 by Lyricm460 (1 review written)

The service was fast and accurate. I felt the person that took my booking understood my needs and arranged the holiday quickly. Over all I am very satisfied with the service… Read Full Review

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★★★★★

“Excellent ”

Written on: 17/10/2014 by Jwhib6 (1 review written)

Clear, easy & straightforward booking process online, even a reduction on the price of our flight. At the end of the booking process it said "booking pending" & asked me to call..... oh no !! I was convinced there was a problem but the person that I spoke to was lovely, very reassuring & promised to call me back with confirmation asap. True to his word I got a call about 10 minutes later to confirm we were all booked & paid for....hooray !! I'm sorry if I deafened him with my shriek of joy !… Read Full Review

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★★★★☆

“Excellent customer service.”

Written on: 13/10/2014 by laverickk1 (1 review written)

This is the first time I have dealt with Qwerty and so far I have been very impressed with the company. Keep up the good work… Read Full Review

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★★★★★

“Easy to use website and booking forms”

Written on: 13/10/2014 by Valeria6 (1 review written)

Easy to book - have used before and will again No hesitation in recommending Qwerty to anyone. Easy selection priocess, easy to complete booking forms and payment page… Read Full Review

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★★★★★

“Can't fault the service of the operator”

Written on: 10/10/2014

I booked a thailand twin holiday deal with qwerty travel which was advertise on travel zoo. The qwerty travel operator who put my trip together name was frank & he was amazing instead of traveling from Gatwick he sorted out for us to travel from newcastle with Emirates , booked us in a better hotel than advertised we have been to thailand many times so I know that the deal he got us I could not beat the deal arranging this trip myself I have already recomended him to friends who are planning… Read Full Review

By Qwertytravel

Written on: 15/10/2014

Thank you very much for your review, which I was delighted to read. We demand a high level of customer service from our team, and it will give me great pleasure to pass on your fantastic comments to Frank. Have a wonderful trip to Thailand, and we shall very much look forward to being of service to you again in the future.

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★★★☆☆

“Booking on line”

Written on: 09/10/2014 by Michellemabelle (1 review written)

Had a nightmare trying to book an all inclusive holiday on line to Sharm el Sheikh as the system kept losing the age of the child travelling with us so when I went to complete the deal it advised me that the age I had supplied did not match ...... frustrating as hell as everytime I went back over the whole booking process the price kept going up or it wouldnt show me the flight I wanted. I was there for a couple of hours before I admitted defeat. Consequently when I phoned the next day (as… Read Full Review

By Qwertytravel

Written on: 15/10/2014

Thank you very much for your review. I am very sorry to hear about the problems you encountered when trying to make your booking online. As you know, there was an error on the system, which is now fixed, subsequent to you bringing it to our attention. Please accept our sincere apologies for the frustration this caused.

I am, however, delighted to read your comments regarding the level of customer service you received over the phone the following day, and that your online experiences have not put you off booking with us again in the future. I shall pass on your very kind comments to the lady you spoke to.

Have a fantastic trip, and we shall very much look forward to being of service to you again when you are ready to book your next holiday.

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★★★★★

“Great deal!”

Written on: 08/10/2014 by Shamaro426 (1 review written)

Great experience booking with Qwerty Travel. Easy to book online and best deal on the internet - even beat dealing with the hotel direct!… Read Full Review

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★★★★★

“great service”

Written on: 06/10/2014 by McCollum1967 (1 review written)

very helpful informative staff well done… Read Full Review

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★★★★★

“Very good, quick and easy to book, all info emailed as...”

Written on: 06/10/2014 by udBarrett331 (1 review written)

Very good, quick and easy to book, all info emailed as promised on time!! Thank you we had a lovely holiday!!!!… Read Full Review

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★★★★☆

“Best deal online”

Written on: 29/09/2014 by kazgaz (1 review written)

Easy to book online. Had a query and this was dealt with by a very polite and cheerful man. The hotel and flight we picked was by far the cheapest from Qwerty. Documents e-mailed straight away. If all goes well with the holiday we will definitely book with them again… Read Full Review

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★★★★★

“Just what the doctor ordered”

Written on: 27/09/2014 by UngGee (1 review written)

I know what you're thinking and of course the doctor didn't have any say in who I booked my holiday with but, I needed a break because I haven't had a holiday all at all this year and it was all a little last minute. The fact, is from the first moment I thought of holidaying in Egypt to the date of my flight was less than one week. Qwerty Travel are just a phone call away and I made that call, now I have a low cost holiday to enjoy and arranging it was totally hassle free - thank you Qwerty… Read Full Review

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★★★★★

“a new holiday”

Written on: 20/09/2014 by Suarezhp190 (1 review written)

just to say we have neve3r booked with qwerty travel, so hopeing its a good holiday as promised… Read Full Review

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★★★★★

“Excellent initial impression”

Written on: 19/09/2014 by SalvatoreFaulkner (1 review written)

Found the adviser extremely helpful & knowledgeable when we booked our holiday. Yet to have the holiday, but I'm filled with confidence that it will all be wonderful… Read Full Review

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★★★★★

“Third holiday booked”

Written on: 16/09/2014 by grubeyj (1 review written)

Have always been happy with qwerty, but this time tried booking online. No problems until confirmation, flights booked OK but the Hotel failed. Rang the number supplied and they fixed up the problem straight away. A good service can also be measured by how problems are dealt with when they happen, and qwerty get an extra star for dealing with this one. Our past holidays with qwerty have always been great, so I know this one will be also… Read Full Review

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★★☆☆☆

“Fishing exercise, bait with low prices, sell at higher!!”

Written on: 16/09/2014 by 63McLeod (1 review written)

Originally offered a price on their website, which when phoning to enquire, was not actually available. However, I was offered another, higher price. (This must be the minions of the group manning the phones all day and night, punting for commission) 5 days later phoned to book and that price was no longer available. okay I accept that the flights may have gone up. Although they were still offering very low price (still not available though) on their website. Phoned back 15 minutes later and… Read Full Review

By Qwertytravel

Written on: 22/09/2014

Thank you for your review, which I was extremely disappointed to read. Please accept our sincere apologies for the difficulties you experienced while making your booking, and the annoyance and frustration this caused. The vast majority of our customers are extremely happy with the service we provide, but on this occasion, we have failed completely. I share your irritation on every level, but can assure you we are not in the practice of deliberately misleading potential customers. I very much hope that, despite the difficulties you experienced while making your booking, you will have a fantastic trip.

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★☆☆☆☆

“DO NOT BOOK WITH QWERTY TRAVEL!”

Written on: 14/09/2014

Just "enjoyed" a protacted dispute with QWERTY Travel over 4 months following a horrendous holiday to Egypt. Basically, if you are unhappy with what THEY sold you in the first instance, they wash their hands and blame all their suppliers - they are a despicable entity and I would not touch them with the proverbial barge pole! - I feel it is only right that my experience should be shared amongst those who might be tempted - Simply - Don't!!… Read Full Review

By Qwertytravel

Written on: 24/09/2014

Thank you for your review. I am extremely sorry to hear that your holiday fell far short of your expectations. It is our hope that every holiday we sell meets the level of quality anticipated by our customers, and that they receive a high level of customer service throughout. I am very sorry that on this occasion we have failed to meet your expectations on both counts. Complaints must be processed through the correct channels, in this instance through your service providers. Unfortunately, this process can take time, and I am very sorry you feel the time taken to complete the process has been unacceptable, but I can assure you, it is always our aim to resolve any disputes which may arise as swiftly as possible.

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★★★★★

“Excellent service and really friendly and efficient!”

Written on: 11/09/2014 by otTerry343 (1 review written)

Excellent service and really friendly and efficient!… Read Full Review

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