qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★☆

“Only reviewing the booking so far - this went really well”

Written on: 08/08/2014 by 366Berry (1 review written)

Friendly people on the phone, helpful, also with questions and queries. Nothing bad to say at all… Read Full Review

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★★★★★

“fantastic service, hope holiday is as good”

Written on: 07/08/2014 by akAyers411 (1 review written)

Recommended by a family member who is abroad now, if my holiday is as good as the service received we will have an amazing time. I contacted qwerty as there were no tranfers on my holiday when I thought there was and within 15 minutes I was called back and had an email my transfers were sorted. Thank you… Read Full Review

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★★★★★

“Crete All Inclusive booking experience”

Written on: 06/08/2014 by IzayahAllen (1 review written)

For information, it was I, the lead passenger and not my partner who made the booking, however, the experience was efficient and speedy. A much improved experience than using a complicated and lengthy process as used by the larger internet based Travel Agents, particularly when having inserted all your Crete holiday requirements, it searches and and reveals all the options in Turkey !! I would not hesitate in using this agent in the future… Read Full Review

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★★★★★

“Excellent help provided”

Written on: 04/08/2014 by BrentKincaid (1 review written)

The agent helping me sort a last minute holiday did a fanstastic job. She updated me on different offers and was aware that I was travelling with a 14 year old so steered me away from some of the resorts that are geered for the party holidays. I believe that I have been found an ideal holiday in a quite part of Greece and whats more for a fantastic rate also. My daughter and I are looking forward to our holiday, thank you qwerty for a great experience I will be shopping with you again… Read Full Review

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★★★★★

“Reliable and courteous service”

Written on: 04/08/2014 by Carolineforrest (1 review written)

The agent that dealt with my query and subsequent booking was friendly and extremely helpful. Although it looked as though the holiday I wanted to book was unavailable, he called me back after checking it out and got me the very holiday I wanted… Read Full Review

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★★★★★

“Very efficient service.”

Written on: 04/08/2014

Got through straight away on phone. Your member of staff dealt with my request by trying different options to get me the best price. Everything has been explained well, with our details e mailed next day. Cannot find anything at the moment I didn't like?… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/08/2014 by ParkerMorrow (1 review written)

Very efficient service, clearly explained with hotel and location to suit requirements. Would recommend… Read Full Review

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★★★☆☆

“budapest”

Written on: 29/07/2014 by christop (1 review written)

hi y,all had to chase up these =querty- took money out next day{june2} but NO BAGGAGE-is that crazy irresponceable} city break so only need small amount of clothes but toiletriss/am on lots of med/injections -even with only a hold-all will THEY let me through with them ????--and to be honest £298 for 3 nights [AND ONLY B FAST -==SEEMS SOME GOOD DEALS LIKE THE SARDINIA ONE AND THAILAND -- THIS IS NOT A BITCHY THING looks like some good deals -but city breaks---NO… Read Full Review

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★★★★★

“Just can't wait!”

Written on: 28/07/2014 by Oshen22 (2 reviews written)

The offer for an all inclusive week in a 5* hotel in Kusadasi, Turkey came through on e-mail on a Sunday and the gentleman on the phone was most helpful explaining all the details, costs of tranfers and luggage allowances etc. I had to contact my work in order to book the time off and the gentleman gave me his direct number so I did not have to go through all the details again which saved a lot of time and stress. My friend and I cannot wait to go on our trip and having booked with Querty twice… Read Full Review

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★★★☆☆

“Very abrupt advisor on the phone”

Written on: 21/07/2014 by Butlerwt428 (1 review written)

We were a bit nervous booking over the phone and the advisor did not help the nerves. I gave the reference number of the holiday and she was very dismissive about my questions about the trip etc and when she misheard a word/letter that I was giving in my address or bank number, she was incredibly abrupt and the problem was clearly on her end with a very noisy office/background. Overall, yes great value for our trip but I would rather pay more money elsewhere for better customer service. … Read Full Review

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★☆☆☆☆

“not very helpful”

Written on: 17/07/2014 by alfieapple (1 review written)

had a very strange disussion with Brian who was determined not to accept that I had received an email today quoting a holiday in Kos, for £399. I was reading from my email as we spoke and because he couldnt find it was most put out. I tried repeatedly to read the ad to him but he was convinced it was an old one. Needless to say No Holiday for us, oh and no offer of any other holiday either. … Read Full Review

By Qwertytravel

Written on: 21/07/2014

Thank you for your review. I have looked into this, and as you say, it was indeed a very strange situation...and honestly, we are still baffled! That said, I can only apologise if you are unhappy with the level of customer service you received and feel we did not do everything we could to help you on this occasion. It is my hope, despite what has happened on this occasion, that you will still give us the opportunity to assist you with your travel arrangements the next time you are looking for a holiday.

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★★★★★

“Reliable, Trustworthy with great Customer Service”

Written on: 16/07/2014 by Pears59 (1 review written)

I have used Qwerty Travel on a couple of occasions now and they have never let me down. They listen to what I want from a holiday and they always come up with an option. They look for the best deal they can get to ensure they stay within your budget range. The Customer Service is excellent and they always get back to you when they have promised to… Read Full Review

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★★★★★

“Gran Canaria Booked”

Written on: 08/07/2014 by upMacPherson1955 (1 review written)

Fantastic all booked on line and a phone call within 10 minuets and cheaper that the opposition. The easy to follow on line booking for an older person like me was easy to follow and with one phone call to verify the baggage weights all done… Read Full Review

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★★★★★

“fantastic”

Written on: 08/07/2014

everyone was wonderful booked with them many times and will do so in the future… Read Full Review

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★☆☆☆☆

“incorrect details”

Written on: 07/07/2014

just spoken with first choice as we are unable to enter API information using the information provided by our agent. this is due to somebody at QWERTY travel entering the incorrect details???? Paid £10k+ for a holiday and now stressed that we may not all go because some little pen pusher has entered details incorrectly. Happy to take the money, but after that, you're better off dealing direct.... Avoid QWERTY travel like you would the plague.... they may seem cheap, but you get what you pay… Read Full Review

By Qwertytravel

Written on: 09/07/2014

Thank you for your review, which I was extremely disappointed to read. I can assure you, we always aim to offer the highest level of customer service, together with 100% accuracy in the bookings we make for our customers. It is clear, however, that on this occasion, we have failed.

Please accept my sincere and unreserved apologies for the careless error which has caused you so much stress and aggravation. There is no excuse.

That said, it is my understanding that the error has been corrected and the situation resolved to your complete satisfaction. And, if you do need any further assistance with your booking, please do not hesitate to contact us again through the normal channels.

It is my hope that you can now look forward to your holiday, and trust you will all have a fantastic time!

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★★★★☆

“I was called back in time with the options I required...”

Written on: 07/07/2014 by lerras (1 review written)

I was called back in time with the options I required and all in all agent was polite, knowledgeable and all round very helpful… Read Full Review

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★★★★★

“Holiday booking july 2014”

Written on: 03/07/2014 by winnie1967 (1 review written)

had a budget to spend, but daughter very fussy! and i came away with a delightful booking. Im hoping we will feel the same on our return. thank you dillon you were amazing… Read Full Review

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★★★★★

“Couldn't be better!”

Written on: 02/07/2014 by Rafaelp270 (1 review written)

Telephoned to ask a couple of questions - all answered and more besides. Looked for the best deal for me - gave me options and made suggestions. Very happy with booking process and helpfulness of staff. Would recommend and would use again… Read Full Review

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★★★★★

“very very helpful”

Written on: 30/06/2014 by LindseyWilliams473 (1 review written)

Fab deal , booked quickly and will use again... very helpfull staff… Read Full Review

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★★★★☆

“Crete holiday”

Written on: 29/06/2014 by PeterWilkes (1 review written)

Excellent, prompt service. Not kept hanging about, and no pushy attempts to get us to book more than we need… Read Full Review

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