qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
3.9 / 5
79% of users recommend this
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★★★

“a new holiday”

Written on: 20/09/2014 by Suarezhp190 (1 review written)

just to say we have neve3r booked with qwerty travel, so hopeing its a good holiday as promised… Read Full Review

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★★★★★

“Excellent initial impression”

Written on: 19/09/2014 by SalvatoreFaulkner (1 review written)

Found the adviser extremely helpful & knowledgeable when we booked our holiday. Yet to have the holiday, but I'm filled with confidence that it will all be wonderful… Read Full Review

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★★★★★

“Third holiday booked”

Written on: 16/09/2014 by grubeyj (1 review written)

Have always been happy with qwerty, but this time tried booking online. No problems until confirmation, flights booked OK but the Hotel failed. Rang the number supplied and they fixed up the problem straight away. A good service can also be measured by how problems are dealt with when they happen, and qwerty get an extra star for dealing with this one. Our past holidays with qwerty have always been great, so I know this one will be also… Read Full Review

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★★☆☆☆

“Fishing exercise, bait with low prices, sell at higher!!”

Written on: 16/09/2014 by 63McLeod (1 review written)

Originally offered a price on their website, which when phoning to enquire, was not actually available. However, I was offered another, higher price. (This must be the minions of the group manning the phones all day and night, punting for commission) 5 days later phoned to book and that price was no longer available. okay I accept that the flights may have gone up. Although they were still offering very low price (still not available though) on their website. Phoned back 15 minutes later and… Read Full Review

By Qwertytravel

Written on: 22/09/2014

Thank you for your review, which I was extremely disappointed to read. Please accept our sincere apologies for the difficulties you experienced while making your booking, and the annoyance and frustration this caused. The vast majority of our customers are extremely happy with the service we provide, but on this occasion, we have failed completely. I share your irritation on every level, but can assure you we are not in the practice of deliberately misleading potential customers. I very much hope that, despite the difficulties you experienced while making your booking, you will have a fantastic trip.

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★☆☆☆☆

“DO NOT BOOK WITH QWERTY TRAVEL!”

Written on: 14/09/2014

Just "enjoyed" a protacted dispute with QWERTY Travel over 4 months following a horrendous holiday to Egypt. Basically, if you are unhappy with what THEY sold you in the first instance, they wash their hands and blame all their suppliers - they are a despicable entity and I would not touch them with the proverbial barge pole! - I feel it is only right that my experience should be shared amongst those who might be tempted - Simply - Don't!!… Read Full Review

By Qwertytravel

Written on: 24/09/2014

Thank you for your review. I am extremely sorry to hear that your holiday fell far short of your expectations. It is our hope that every holiday we sell meets the level of quality anticipated by our customers, and that they receive a high level of customer service throughout. I am very sorry that on this occasion we have failed to meet your expectations on both counts. Complaints must be processed through the correct channels, in this instance through your service providers. Unfortunately, this process can take time, and I am very sorry you feel the time taken to complete the process has been unacceptable, but I can assure you, it is always our aim to resolve any disputes which may arise as swiftly as possible.

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★★★★★

“Excellent service and really friendly and efficient!”

Written on: 11/09/2014 by otTerry343 (1 review written)

Excellent service and really friendly and efficient!… Read Full Review

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★★★★★

“Very helpful and friendly.”

Written on: 10/09/2014 by Maggie1962 (1 review written)

Rang after finding on internet, the person I spoke to was very helpful and friendly, done everything to make sure flight times were just what we wanted… Read Full Review

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★★★★★

“2nd time we have booked with Qwerty travel, website...”

Written on: 09/09/2014 by HarrisonNorth (1 review written)

2nd time we have booked with Qwerty travel, website very clear and straightforward. Good information about the hotels. Last year our holiday went like clockwork. Well organised and good information from the Qwert admin team ensured that any queries that we had were dealt with quickly and swiftly… Read Full Review

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★★★★★

“My 5 sstar and a positive review goes to this company....”

Written on: 05/09/2014 by ttteem (19 reviews written)

My 5 sstar and a positive review goes to this company. Great job and profesional crew… Read Full Review

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★★★★★

“Excellent friendly assistance, and professional manner!”

Written on: 05/09/2014 by FG2014 (1 review written)

Excellent, friendly and professional manner! Ten out of ten. He was the individual who assisted with my holiday booking Best wishes Fran… Read Full Review

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★★★★☆

“ Prompt booking”

Written on: 30/08/2014 by Shelbye144 (1 review written)

very reliable and prompt service,good communication, thanks… Read Full Review

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★★★☆☆

“Had what we were looking for ”

Written on: 26/08/2014

Answered call quickly, took a little time finding the deal we were enquiring about and had to book it through another providor which was fine. I wish holiday companies would just put the actual holiday price on screen so that no-one is having to guess at what actual holiday cost is going to be! Also I was not overly impressed with the £10 per person booking fee, added on just before payment was taken from my card - in my opinion this was outrageous - you don't enable customers to book using… Read Full Review

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★★★★☆

“Estapona”

Written on: 22/08/2014 by Huffmanha469 (1 review written)

Waiting to go on our holiday will inform you about it at a later date so far travel details arranged through yourself shave been prompt and proffesional… Read Full Review

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★★★★★

“Last Minute Plan”

Written on: 19/08/2014 by JudahMurphy-Alt497 (1 review written)

Fancied a last minute break, chose QWERTY having used them before. Able to get a local airport and the exact dates required. I was offered a good choice of hotels and found one that suited us. Very impressed… Read Full Review

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★★★★★

“Holiday package booking for a super deal!”

Written on: 16/08/2014 by Simpsonfj1946 (1 review written)

A very friendly and prompt service that got the deal sorted and booked. All questions answered and would use again and, recommend to others. We discussed all aspects of the offer, which was amazing!… Read Full Review

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★★★★★

“straight forward no nonsense online booking”

Written on: 16/08/2014 by Kailee318 (1 review written)

This is the third time we have booked a holiday through qwerty travel and once again found their approach helpful straightforward and simple to follow. Unlike many similar companies there was no additional booking fee which means that you end up paying for what you get without having to pay costs which are not mentioned at the outset… Read Full Review

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★★★★★

“great”

Written on: 15/08/2014 by EvaBender (1 review written)

The service we recived was first class every thing was explaind very freandly phone manner… Read Full Review

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★★★★★

“Very helpful”

Written on: 14/08/2014 by CMJ60 (1 review written)

When I asked about the deal I had found the lady went to great lengths to check it was the right place as there was another hotel with the same name but not as high standard so she made sure all was what I wanted for our party of four. She also checked to make sure we had the best price and when I paid she phoned me back to say all had gone through and gave me her number and said if there was anything else she could help with to give her a call. Very impressed and would book again with this… Read Full Review

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★★★★★

“booking our holiday”

Written on: 11/08/2014 by 3602bgn (1 review written)

We enquired about a holiday to spain from England .As we live in spain we wondered if we could just have the accommodation part of it. The gentleman we spoke was most pleasant well informed and most helpful,making sure we had all the facts that we needed… Read Full Review

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★★★★☆

“Good service”

Written on: 10/08/2014 by iuMeyer61 (1 review written)

Craig helped me book my holiday- really helpful and knowledgable on areas to stay in Corfu and recommended a suitable apartment for my holiday. Was pleasantly surprised as wasn't expecting such helpful service (I thought I would just book and not be recommended anywhere) so really pleased with that! Overall would definetly recommend and will use again… Read Full Review

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