LG Cookie KP500 Reviews

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★★★☆☆
2.5 / 5
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★☆☆☆☆
LG Cookie KP500

“i bought a LG Cookie for my daughter, she has treated,...”

Written on: 19/06/2009 by JudyW (1 review written)

i bought a LG Cookie for my daughter, she has treated, not with respect but profound reverence, but today she found that the screen has cracked, we have had the phone a little under 2 weeks. up until this point she has been very impressed with the phone… Read Full Review

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★★☆☆☆
LG Cookie KP500

“Like many others on here my LG Cookie KP500 phone has...”

Written on: 08/06/2009 by brownas (1 review written)

Like many others on here my LG Cookie KP500 phone has a cracked LCD screen after only 4 weeks. Kept in a case and treated carefully - not a mark on the outer screen. Orange were useless - suggesting I had damaged the phone myself.

A shame as it isn't a bad phone - but it clearly has a design problem… Read Full Review

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Basilbear's Response to brownas's Review

Written on: 29/01/2010

I found this review very helpful because I also have had a cracked screen on my LG cookie. CPW were not interested and on discussion with LG their technical guy clearly stated that my letter of complaint had been entered into the system but there was very little chance that I would receive an answer.
<br/>Clearly there is a design fault with this phone but LG are too scared of the backlash should this come out.
<br/>Everyone needs to complain to LG on this matter.

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★★☆☆☆
LG Cookie KP500

“No probs with screen yet (cracked screens being a...”

Written on: 03/06/2009 by CurlySye (1 review written)

No probs with screen yet (cracked screens being a common problem). Though menu system a bit tricky. My last phone being a Sony Ericsson was much much user friendly. Had a lot of trouble using the search a contact (Sony Ericsson system is a piece of cake). Liked the short cut feature on the SE's - LG Cookie phone takes a while longer. Having a lot of probs with the folder system (for photos and music etc) - see my "Ask a question". Protective film handy but makes screen far less sensitive… Read Full Review

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★★★★★
LG Cookie KP500

“TheLG Cookie KP500 phone is cheap and great”

Written on: 31/05/2009

TheLG Cookie KP500 phone is cheap and great… Read Full Review

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★☆☆☆☆
LG Cookie KP500

“My son bought a LG Cookie from Orange and the screen...”

Written on: 29/05/2009

My son bought a LG Cookie from Orange and the screen cracked with 10 days, he didn't drop it, sit on it or hit it with something heavy as the people at Orange suggested, he only kept it in his pocket.

I have contacted LG three times and three times they have said they would send out the paperwork for me to return the phone to be checked but I have never received anything from them, still they've had my sons £98 so why waste any of it on customer service… Read Full Review

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Barney753's Comment

Written on: 04/06/2009

I Totally agree with this customer. LG's customer service is beyond belief ! Everyone who has had a problem should bombard LG with emails, they need to understand us as a customer, should be looked after in these difficult times. Perhaps not buying LG products would be a start!

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★★☆☆☆
LG Cookie KP500

“my son bought an lg cookie and after 2 weeks the inner...”

Written on: 25/05/2009

my son bought an lg cookie and after 2 weeks the inner screen cracked. he was told that he should not carry the phone in his pocket as it can bend… Read Full Review

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★★★★☆
LG Cookie KP500

“the lg kp500 cookie is a greate phone for the price ”

Written on: 20/05/2009

the lg kp500 cookie is a greate phone for the price… Read Full Review

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☆☆☆☆☆
LG Cookie KP500

“the lg cookie was a great phone when working,but after...”

Written on: 13/05/2009 by mrsdbates (1 review written)

the lg cookie was a great phone when working,but after 1 month stopped charging and orange refusing to replace saying i have dropped it,which i have not,has anyone else experienced this problem… Read Full Review

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Suesatwit's Response to mrsdbates's Review

Written on: 13/11/2009

I found this review very helpful because...the same has happened to me. My screen cracked after a month and I paid &pound;50 for the repair, now 2 months later it wont charge and tesco engineers say there is physical damage, have voided the warranty and will not make a chargeable repair. This phone has been treated with reverence, it has not been dropped or sat on or anything else that could have damaged it, there is not a mark on it and was in fact kept in a leather case is a bag all the time. I am trying to get my money back as its not fit for purpose.

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★★★★★
LG Cookie KP500

“LG KP500 Cookie has alot of applications that you need...”

Written on: 27/04/2009

LG KP500 Cookie has alot of applications that you need day to day and also alot of memory. easy to configure… Read Full Review

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★★☆☆☆
LG Cookie KP500

“overall the LG KP500 Cookie is a fun phone but i have...”

Written on: 19/04/2009 by mij1971 (1 review written)

overall the LG KP500 Cookie is a fun phone but i have had no end of problems with mine! and am now waiting to have it completely replaced with a different model as i never want to see a cookie again.................unless it contains chocolate chips!!!… Read Full Review

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★★★☆☆
LG Cookie KP500

“Had my LG KP500 Cookie for 2 days and the inner screen...”

Written on: 19/04/2009 by poppacatapetal (1 review written)

Had my LG KP500 Cookie for 2 days and the inner screen has cracked. I have not dropped it, or abused it in any way, just kept it in my handbag ( away from other items!) The phone barely even has any fingermarks on it, let alone any signs of pressure!! I bought it from phones4u online but am going to take it back to one of their shops… Read Full Review

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★★★★★
LG Cookie KP500

“The LG KP500 Cookie is a great phone for it's price...”

Written on: 16/04/2009

The LG KP500 Cookie is a great phone for it's price you get your money worth and is a good phone over all… Read Full Review

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★★★★☆
LG Cookie KP500

“LG KP500 Cookie is a bit slow, but with a gud n...”

Written on: 15/04/2009

LG KP500 Cookie is a bit slow, but with a gud n friendly touch screen… Read Full Review

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★★☆☆☆
LG Cookie KP500

“Had my LG KP500 Cookie for just under 2 weeks now and...”

Written on: 04/04/2009

Had my LG KP500 Cookie for just under 2 weeks now and for no reason the inner screen has cracked, the outer glass is fine.
I see im not the only one that this has happened to so there must be an obvious problem with these phone… Read Full Review

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★☆☆☆☆
LG Cookie KP500

“LG KP500 Cookie is a great phone ...for the 4 days...”

Written on: 01/04/2009

LG KP500 Cookie is a great phone ...for the 4 days into contract before it developed a cracked inner screen !! no-one interested in obvious phone flaw ...ORANGE ... not interested (but thanx for your on-going contract ) ...AND LG themselves deny a fault with the phone thanx one and all… Read Full Review

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★★★★☆
LG Cookie KP500

“The phone's sound is clear and loud. The phone reacts...”

Written on: 08/03/2009 by diamonds (1 review written)

The phone's sound is clear and loud. The phone reacts quickly to requests. I purchased the black LG because it isn't as easy to scratch whereas the pink and the silver are. It is worth the money! The camera facility is of great quality. I've yet to come across any bad points owing to owning the phone for only several days. Up to now i have been totally satisfied and, barring any problems yet to show up, i would be quite happy to purchase another LG KP500 Cookie… Read Full Review

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★★★★★
LG Cookie KP500

“A great little phone if you want a phone for a...”

Written on: 08/03/2009

A great little phone if you want a phone for a reasonable price. With widgets games and an ok camera, I believe the LG KP500 cookie is the one to get… Read Full Review

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★★★★★
LG Cookie KP500

“The LG KP500 Cookie is fantasticly built to...”

Written on: 20/02/2009

The LG KP500 Cookie is fantasticly built to perfection. It is smooth, slick style, fast operations, easy to use, perfect for a everyday phone user and a buisness man… Read Full Review

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★★★☆☆
LG Cookie KP500

“When i first got this LG KP500 Cookie phone I was very...”

Written on: 03/02/2009

When i first got this LG KP500 Cookie phone I was very happy with and found it very good, but after having it a while you get annoyed with it because it turns it's self on and off when not instructed to and calls people numerous times!! its very annoying with the texting because it doesn't always register a letter that u type and so it can get very frustrating!!!… Read Full Review

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★★★★★
LG Cookie KP500

“The LG Cookie is a brilliant toucscreen phone....”

Written on: 01/02/2009 by maloopi (1 review written)

The LG Cookie is a brilliant toucscreen phone. Everyone says if your looking for a cheap touchscreen phone go for this one blah di blah. But this phone has everything, i mean not many people use to internet on their phoes anyway. I have an iPod Touch which uses wifi so i dont need it. And the phone looks really stylish. It feels really nice and smooth in my hand.
Yes it does smudge and scratch easily. But thats easily sorted with a cheap little case. One of the best phones ive ever had and i got… Read Full Review

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