i do not recomend this phone it kept claming there was a new sim and deleting my messages and last week it made this strange sound only when i charged it was it ok the texting is very bad the picture qailty was ok the camera was not that good the features where basic the music player was ok the battery life wasnt that good i like the design but when i got it it was £100 far to much its cheaper now but i whould spend a little more and get a better phone

Got my LG COOKIE KP500 phone in April 2010 as a long awaited birthday gift. Was initally very pleased with the phone but then problems arose like: kept switching on/off when it wasn't supposed to, problems with the phone freezing when texting, etc. HOWEVER the biggest setback was 7 months after having the phone:went to switch my phone on in the morning to find that a crack had formed on the inner screen! The phone was kept on an empty shelf in its "sock" overnight and there was no damage to the outer screen!!! Went on the internet and realised that this is a very common event with this phone. LG said that we would have to pay for repairs which were more than the purchase price of the phone!!Phone now unusable!! Will never buy any LG products ever again.

I brought this phone as a birthday present in July on a contract of 10 pounds a month including 500 texts and 100 minutes i was excited at this bargin contract but things turned sour very quickly!This phone was the worst phone i have owned in my whole life! The quality of the phone was shockingly bad, the battery life lasted at most 6 hours when it had being on charge from 3pm till 7am the following morning.The Lg reception was terrible and on most days i could only get emergency calls from the phone , in the end of my horrific useless ordeal with the phone and service the phone came to a samashed end when a crack with the screen broke the phone completly when i founed Lg all they had to say was 'yeaa there ay reallly much we can do mate this appens alot send ih in and we can fix ihh but you ay got much chance ill talk to mehh boss and get back to you tomorra!' i never got a reply and was horrified by the service on the phone lines

+ relatively cheap
+ nice touch screen (but it usually does not auto-rotate to landscape/portrait)
- frequently freezes & switches off (I missed several appointments before realizing I cant trust it)
- slow; very poor multitasking
- has 1 socket for charging, data transfer and headphones (cant use standard headphones, have to buy from LG) it's the worst socket I've ever seen: it's too small & too delicate, VERY quickly gets loose, all other owners I know ,except one, have same problem, it cost almost the price of the new phone to replace it
to sum up: not recommended

I had my LG since about 4th March 2010.
It is a really simple phone and it is easy to use!
The Internet is slow, but i won't complain because some phones don't have Internet.
If you want to transfer some music etc from your computer to your phone it is fast and easy.
In my opinion LG cookie is a great phone :)
If any of you are thinking about buying it, go ahead and buy it, it's a great phone! :) <3

nice little phone , but the speaker broke after 13 months just out of warranty!!!!!!!

This is one of the best designed phones that i have ever owned. As in it does what it needs to do perfectly to sell, then as soon as you can no longer return it because you don't like it, it starts doing little things just to bug you.

Once you get used to it the text features become too slow, meaning it cant keep up with your typing, so it will loose half a word from time to time, and will delete half the word if you pause while typing for only a second. I am now needing to get a knew phone, as the little things about it just start to drive you crazy after a while.

The touch screen just isn't responsive enough, which leads to masses of problems. The web browser is slow to say the least. I once challenged a mate to find a page on a site, and he found the page before i even reached google.

little things will break after a while. i needed to get a new battery after 3 months, as the contacts were from time to time loosing contact, and the phone would randomly switch off. Then, after another month or so, the SIM card slot from time to time would break, claiming there was no SIM in, so i would have to turn off the phone, pop out the battery and remove the SIM.

I presume the majority of these reviews were written pretty soon after the user received the phone

so, in summary, it is a cheep introduction to touchscreen phones, though i would MASSIVELY reccomend that you pay a bit more for a better phone first time round, as you will indoubtabley need to buy a new phone after 6 months of this one.

the first 2 months it was gr8 but now ive had it for 12 months it freezes i have a creack on the screen and the ear phones are the worst, it unlocks in my pocket when i dont want it to and rings people so the i get people saying "WHY R U RINGING ME" and i wastes me money DONT GET THIS PHONE!!!

The LG Cookie KP500 is a thin easy to use mobile phone, with a stylish screen ready for any situation.

Although the Cookie looks fine, I didn't like the battery life. It ran out easily and wasn't all that good. Also the messaging - typing was extremely slow and the predictive text sometimes wasn't always right. I did like however the easy user face, it had a simple menu which made it clear as to where the different applications we're.

When I bought the LG I was overly satisfied, however it went out of style very quickly and is now not very well known, however for its price its worth buying for children around the age 8-11.

I think the LG Cookie is a reasonable price, and although their is now the' Cookie Fresh' its a good buy for people who want an easy to use phone for the usual commands. For example texting and calling. Although it wasn't really my type of phone, it could very well be the perfect phone for other people.

i had it for two years and i enjoyed using it, it was really easy to use and really simple to use. you can set the touch screen to how you would like to use it.

SCREEN CRACKED AFTER 10 WEEKS. PHONE WAS IMMACULATE AND HARDLY USED WHEN THIS HAPPENED. DON'T TOUCH LG!

Loads of friends have this phone. One of my friends had it first, then I got it because it is aswome, then another friend got it, then another and then another! Good selection of colours, but all friends got pink! Got it on orange, pay as you go for 59 pounds then had to get 20 pound top up.
Great value for money! ASWOME!!!!!!!!!!!!!!!

Cheap and nasty, just like the place I bought it from - Carphone Warehouse -the screen cracked, they say due to pressure (wot pressure!!!!). Don't bother with them or this phone. You have been warned!

It looks cute, and stylish, but really there's not much to it. Although I always have signal, even high in the Scottish Mountains, it's not a very good phone. Mine has broken, after owning it for only about 2 months, for it fell out of my pocket and the whole screen packed in, trouble is, it was a very small heigh, me being 5ft 4. And landed on carpet. I was very annoyed and would definatly make sure people avoid this phone, LG. Life's Good, not for the cookie. The battery life was okay, but once it flashed up "low battery" you had about 3 minutes before the phone packed in, and sometimes it froze. It had good graphics, but the screen itself was poor, and as I said before, is easily breakable. I give it 1/2 stars.

I've never disliked any of my previous 7 phones, they have all been reliable, worth the money and with useful features.
I wouldn't say any of these things about the LG Cookie. I've had to send it back twice as the screen kept freezing, slowing down and then switching off, only to turn itself back on an hour or so later.
As many people have mentioned the battery life really is pathetic, far worse than any phone I've ever had!
The touchscreeen system is also very basic, there is a delay between your touch and the phones reaction which means when texting words get missed out, and have a habit of deleting themselves on predicitve text if u don't use the suggested word.
overall I haven't been at all impressed with the phone, the only positive is the fast action camera, although this is again let down by the lack of colours and low photo quality. Definately not worth the money...

i hate this phone Ive had it for almost 6 months the battery life is rubbish. after charging it over night and you listen to a few songs it will turn of, also i put it in my bag and never touched it one the next morning i looked the screen was smashed now its useless a total waste of money now i have to buy a new screen which is £20 but what if it happens again. I cannot send it to envirofone or any others because they will only send me £10. I am not pleased with this because i bought it for £79.99. no one buy this phone you might as well through your money in the bin!!!