Nigel O'Hara Jewellers Reviews - www.nigelohara.com

★★★★☆
4.0 / 5
78% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Nigel O'Hara have requested positive reviews from its Facebook followers for the chance to win a watch. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 



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★★★★★

“Thoroughly recommend - cheapest price I could find for...”

Written on: 31/08/2010

Thoroughly recommend - cheapest price I could find for my item, great service with fast delivery and very responsive and friendly customer service responses to emails - wish more online retainers were the same!!… Read Full Review

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★★★★★

“I have purchased from this website before and had no...”

Written on: 30/08/2010

I have purchased from this website before and had no hesitation in using it again. When my partner said she would like a watch it was my first port of call. I was not disappointed, it was what we wanted and arrived in time for her birthday despite being a last minute purchase… Read Full Review

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★★★★★

“very good thx”

Written on: 30/08/2010

very good thx… Read Full Review

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★★★★★

“excellent service. Hassle free. Delivered correct...”

Written on: 29/08/2010

excellent service. Hassle free. Delivered correct goods on time.
You cant improve on that!!… Read Full Review

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★★★★★

“I was apprehensive about buying from an unknown dealer...”

Written on: 28/08/2010

I was apprehensive about buying from an unknown dealer but I was delighted how quickly I received the item. Men's bracelets are an unknown terrain for me and I was worried that the article would look cheap or flashy. In fact it is stylish and came nicely boxed - just right for giving as a gift… Read Full Review

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★★★★★

“Great service. Swift acknowledgemnt of order placed on...”

Written on: 26/08/2010

Great service. Swift acknowledgemnt of order placed on Friday afternoon. Delivered by post on the following Monday. Thanks… Read Full Review

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★★★★☆

“Having looked on your website I phoned your shop...”

Written on: 24/08/2010

Having looked on your website I phoned your shop resolve a few questions I had on a watch. I spoke to a lady who in response to one of my questions told me that there was no extra charge for secure next day delivery. I then went back to your website to order the watch and found to my dismay that there was an extra charge of £6 for secure next day delivery.

In view of the above unexpected extra £6 charge I looked on the web to buy the same watch else were but as you were the only one that could… Read Full Review

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★★★★★

“Delighted thank you great comunication great value...”

Written on: 23/08/2010

Delighted thank you great comunication great value many thanks… Read Full Review

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★★★★★

“email address did not work”

Written on: 23/08/2010 by htiek (1 review written)

email address did not work… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE.VERY PLEASED WITH MY...”

Written on: 19/08/2010 by AMIRAKHADRA (1 review written)

FANTASTIC CUSTOMER SERVICE.VERY PLEASED WITH MY PURCHASE HIGHLY RECOMMENDED… Read Full Review

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★★★★★

“Hi ”

Written on: 18/08/2010

Hi
Thanks to john who was great and got my order of a watch to arrive bang on time for my husbands 60th Birthday.
John was so pleasant and helpful when I spoke to hi on the
many thanks
A great service
Pam lockie… Read Full Review

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★★★★☆

“Product as described.Ordering process simple &...”

Written on: 18/08/2010

Product as described.Ordering process simple & dispatch same day. (Free) Delivery very prompt, & in fact arrived earlier than anticipated. I would consider ordering from them again.
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★★★★★

“Tissot PRC200 Automatic Chronograph Mens Watch...”

Written on: 17/08/2010 by sergkovtun (1 review written)

Tissot PRC200 Automatic Chronograph Mens Watch T0144271105100This is a brilliant watch!! From the moment I unpacked them I was impressed with its great quality and solid, expensive look. 42mm in diameter and 15mm depth it isn't too big either, so suits my wrist very well although its not a large one. Gorgeous black dial and the quality sapphire crystal glass make it really easy for me to see time even with my glasses off :). The back wall is made of glass so you can see the mechanism of your… Read Full Review

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★☆☆☆☆

“Bought a watch strap. After only 4 months and very...”

Written on: 19/07/2010

Bought a watch strap. After only 4 months and very limited usage the Buckle fell apart. Manager would not talk to me. Numourous emails from him not understandng and saying the same thing. Did not offer any advice and no help whatsoever then put the phone down on me! Just like the reviews before me, do not use this company!… Read Full Review

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★☆☆☆☆

“ ”

Written on: 29/06/2010


Ordered but not dispatched and no contact - I had to pursue things with them. When it arrived the watch was faulty. Nigel O'Hara would have nothing to do with it. They have ignored numerous emails, replied to some, failed to answer perfectly reasonable questions and seemingly have disregard for customers. If something goes wrong do not expect them to do anything. Had I read the reviews I would not have dealt with them. I see a number of companies now offer a no quibble 30 day refund and if… Read Full Review

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★☆☆☆☆

“Ordered a Tissot watch on Monday which was shown in...”

Written on: 29/06/2010

Ordered a Tissot watch on Monday which was shown in stock with delivery date 3-5 days. I checked my tracking which gave 12 days as the delivery date. I called and was promised watch by end of the week. On that Friday I chased them and was told watch would be sent the next day. Then told watch would be sent on following Tuesday - missing a birthday deadline.

On the new delivery day, (8 days) on a Tuesday, I worked at home to ensure I could sign for present. My tracking still shows the 12 day… Read Full Review

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★☆☆☆☆

“There website shows various Tissot Watches that are...”

Written on: 26/04/2010 by James SC (2 reviews written)

There website shows various Tissot Watches that are not instock and require to be ordered direct from the manufactuer and leading up to 3 weeks for delivery, very disapointing why cant they be honest and you decide.
They are taking the payment under false pretence.
On my return to the website 6 days later I find that a lot of the watches have now been removed, a bit late for me… Read Full Review

Nigeloharadotcom's Response to James SC's Review

Written on: 28/05/2010

Dear James,
<br/>Thank you for your comments. We are sorry to hear you were disappointed with the service you received. Like all businesses, products unfortunately do go out of stock from time to time requiring them to be re-ordered from the manufacturer. We carry over 5500 items of stock at any one time ensuring orders are delivered quickly and efficiently. Payment is also only taken when the item is despatched.
<br/>
<br/>We do appreciate any feedback and continually try to improve our service ensuring all customers receive the high quality service one would expect.
<br/>
<br/>I would also direct you to the feedback we receive from Amazon customers, with a 98% positive rating.
<br/>
<br/>http://www.amazon.co.uk/gp/help/seller/at-a-glance.html/ref=ag_xx__feedback?ie=UTF8&seller=A3SYKZMR7G1RV
<br/>

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