Nigel O'Hara Jewellers Reviews - www.nigelohara.com

★★★★☆
4.0 / 5
78% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Nigel O'Hara have requested positive reviews from its Facebook followers for the chance to win a watch. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 



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★☆☆☆☆

“Dreadful”

Written on: 08/06/2014 by 62Bell (1 review written)

The best bit of advice about this company is to AVOID, AVOID, AVOID. Bought a watch which had a fault. Took well over a month to be delivered. Fault noticed immediately so returned. It was sent straight back to me so I returned it again. Sent back again with 10% off voucher (!). Court action threatened, deadline given which passed. Court action taken which was ignored. Court ruled in my favour due to lack of reply. Watch returned with copy of Court Order which was settled without apology. My… Read Full Review

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★★★★★

“Very Happy”

Written on: 07/06/2014 by CMcCourt (1 review written)

Very happy with my purchase. It arrived earlier than I expected and was just as it should have been. I got a free £5 voucher which I have now put towards a watch for my fiancee. Cheaper than anyone else I could find! … Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 03/06/2014 by 169Roach (1 review written)

Terrible customer service,no emails ever received,28 days for a refund..basically they bank your money and forget about you… Read Full Review

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★★★★★

“5 stars, 5/5 - Perfect”

Written on: 31/05/2014 by Big1Eddie (1 review written)

I don't really buy online because i prefer to see and feel something before spending my hard earned cash on it! I took a chance and went ahead with an order because the website was about £20 cheaper than the shopping centre and offered a 30 days return for refund option. I got the watch after only a few days and it is great. Everything you want and need from a watch but the only problem is that it doesn't cook me dinner! I would put confidence in ordering offline again. Perfection. … Read Full Review

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★☆☆☆☆

“shambolic - Never again. 7 weeks and still no watch. ”

Written on: 29/05/2014 by circushead (1 review written)

Against my better judgment I decided to buy a watch from Nigel O'Hara. Discount codes and free gifts drew me in like a sucker. Was told the watch would be delivered in 3 to 5 working days. That didn't happen. After several guarantees delivery date guarantees were broken and getting fed up hearing the same lies time and time again I decided to cancel my order after 7 weeks of waiting. Don't be fooled by low prices, discount codes and free gifts. This company do not know how to sell watches and… Read Full Review

Circushead's Response to circushead's Review

Written on: 12/06/2014

its now 12th June and 17 days since I requested a refund. Keep telling me they are processing but still not received it yet. Absolutely disgraceful.

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★★★★★

“Happy days!”

Written on: 28/05/2014 by Nataly63 (1 review written)

Ipad case just arrived on Saturday. Better quality than anything else on the internet at the mment and v.pretty! Will use again and would recommend. … Read Full Review

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★★★★★

“Back again! Perfect.”

Written on: 28/05/2014 by TuckerHagan (1 review written)

So pleased with the watch I got from these ones. Would definitely recommend to my friends and will be buying again for all my upcoming family birthdays… Read Full Review

Sallyannemarie's Comment

Written on: 04/07/2014

Read the recent reviews before you recommend, I would

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★☆☆☆☆

“Nightmare from start to finish!”

Written on: 26/05/2014 by Dycey01 (1 review written)

Thought I was getting a bargain here. Shame they couldn't produce the product after waiting over 3 months for it! Shame the customer service is non existent too! Still, they have the audacity to still have the same watch for sale for the last 3 months despite not being able to fulfill my order. Took the money and basically forgot about me unless I chased them up. Decided to let my credit card company deal with it and told them to stuff it! NEVER TRUST THIS COMPANY. IF IT SOUNDS TOO GOOD TO BE… Read Full Review

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★★★★★

“Fantastic, let's party!”

Written on: 26/05/2014 by PeytonCoughlin (1 review written)

Ok...So I bought bought my wife a Citizen Ecodrive watch for our anniversary on Sunday. It has all the features I wanted and i called up to ask a lot of questions trust me! Staff were pleased to help and it is an excellent choice even if I do say so myself. It is shiny steel with fancy blue hands and silver face and will charge by solar power. Hope she likes it but ssshhh! Our secret! … Read Full Review

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★☆☆☆☆

“beware”

Written on: 22/05/2014 by 350Douglas (1 review written)

This has been the worst internet purchase experience ever in my life. After they have your money the administration is almost non-existent which makes life very frustrating. Suggest other sites may bring you more pleasure and customer care… Read Full Review

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★★★★★

“I order a pen, postman delivers! Easy!”

Written on: 16/05/2014 by Davide99 (1 review written)

It’s my first time ordering anything off value off the internet but I thought I would give it a try- 21st century and all that! Anyway, I ordered after a bit of difficulty with the credit cadd company and it arrived this morning with the postman. I have a nice new Shaeffer pen to use but I think maybe I will use the computer more now if it’s this easy! … Read Full Review

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★★★★★

“Super Service”

Written on: 16/05/2014 by 268Drake (1 review written)

Super service I am really pleased with the watch I received from Nigel O'Hara. Their price saved me a few pounds more than anyone else but itall arrived with the correct packaging and a voucher to use on another purchase. Overall I am happy :) … Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 15/05/2014 by Rede (1 review written)

I ordered a watch for my grandsons eighteenth birthday on the 11th of April, it's now May 15th, I have emailed this company most weeks,only to be told the same story, they took the money from my bank account straight away, I've been told the same old story, suppliers, . I have said if it isn't delivered by fri 15th, I want the money putting back into bank account ASAP… Read Full Review

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★★★★★

“Very good”

Written on: 15/05/2014 by AvayaE (1 review written)

When i was looking for a gift for my Grandfather's birthday, i wanted something that would be something of an heirloom that maybe one day, my children would be looking. I tried the high street but just couldn't find something quite right. I went onto the internet and after looking down a few idea lists, i found the perfect thing. A watch. I ordered a stunning Dreyfuss and Co watch that arrived in a beautiful varnished wooden box and with a guarantee certificate. It was well packaged and i am… Read Full Review

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★☆☆☆☆

“SHAMBOLIC COMPANY - AVOID!”

Written on: 13/05/2014 by claret1975aldrin (1 review written)

I ordered a watch from nigel o hara jewellers internet site on 23rd march for my wife's birthday that was on 14th april. The item showed as being in stock and the £140 was taken from my bank account on 24th march. Prior to ordering i had shopped around on the internet and this company were selling it £20 cheaper that the watch shop. After about a week i received an email saying that the watch was not in stock and that they were awaiting more from their supplier. The company has no customer… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 13/05/2014 by Wilkinson493 (1 review written)

I ordered a watch on 20th March which was listed as in stock and 3-5 days delivery. After the five days had elapsed I had heard nothing so I emailed the company and they told me that they had to order the watch in especially for me. To cut a long story short by the 9th April I was fed up with their excuses and lack of concern for me as their customer and asked for a refund. I was told it could take up to 28 days in busy periods and as it turns out this was a busy period (which does not surprise… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 10/05/2014 by Honeybow (1 review written)

In March I ordered a pair of dangly earrings. After 5 weeks, and numerous phone calls to their 'dedicated customer service centre' (joke!!!), where I was fobbed off with excuse after excuse, the earrings eventually arrived. Only these earrings were not the ones I ordered. They were a pair of tiny studs! I returned them immediately, and waited a few days for my refund. I called and emailed daily. Again more excuses. It was only after I threatened with further action, that they refunded me. In… Read Full Review

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★☆☆☆☆

“Worst shopping experience I've ever had”

Written on: 06/05/2014 by adamphillips123 (1 review written)

I ordered a watch for my wife's birthday. It stated on their website, delivery within 5-7 days which wasn't a problem. However, I didn't expect 3 months later to still not have received my item. I had to contact them on a weekly basis as they never contacted me bar 3 phone calls basically telling me that they were still waiting for the item from their supplier. Every week I had the same message back "We apologise for the delay, we expect the item to be with you by next week". That happened for… Read Full Review

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★★★★★

“Sparkling sucess!”

Written on: 28/04/2014 by stephennohorror (1 review written)

Your range of jewellery is so stunningly stylish, it,s elegantly sexy but never outlandish ,...........The quality really is second to none, whenever I wear some I,m never outdone,.........The prices you charge are truly amazing, in fact I'm so hooked I'm always site gazing!....................Keep up the good work, I love the site, she loves the site , we both love each… Read Full Review

Toger's Response to stephennohorror's Review

Written on: 01/05/2014

I have never bought from the site: but the watches look real good.

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Honeybow's reply to Toger's Comment

Written on: 10/05/2014

I fully recommend that you read the reviews before you buy from this company. The service is diabolical, and you will be lucky to get your product in working order, if at all. And if you ask for a refund be prepared to wait months.

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★☆☆☆☆

“ wrong item sent - still waiting for (part of) refund”

Written on: 28/04/2014 by stillwaiting100 (1 review written)

Was shipped the wrong item. Called them to ask why .. the simply suggested I send it back for a refund and that they would also refund me the postage costs. I did this. Even after they had received the returned item I had to chase a number of times for my refund to be processed. However to this day I have not been refunded the (return)postage costs. I am convinced that if they don't have the item/model (Casio G-Shock in my case) that one orders they simply send what they deem to be the… Read Full Review

Honeybow's Response to stillwaiting100's Review

Written on: 10/05/2014

I ordered a pair of long dangly earrings in March. It took 5 weeks for the earrings to arrive. Wrong earrings! They sent a pair of studs! I returned immediately and every day I have been on their case for a refund. Eventually I threatened involving Trading Standards aswell as tweeting very negative posts to my 46,000 followers. They refunded me straight away. It's a breach of law not to provide the customer with either the product or a refund after 30 days!

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