Nigel O'Hara Jewellers Reviews - www.nigelohara.com

★★★★☆
4.0 / 5
78% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Nigel O'Hara have requested positive reviews from its Facebook followers for the chance to win a watch. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 



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★★★★★

“Fantastic, let's party!”

Written on: 26/05/2014 by PeytonCoughlin (1 review written)

Ok...So I bought bought my wife a Citizen Ecodrive watch for our anniversary on Sunday. It has all the features I wanted and i called up to ask a lot of questions trust me! Staff were pleased to help and it is an excellent choice even if I do say so myself. It is shiny steel with fancy blue hands and silver face and will charge by solar power. Hope she likes it but ssshhh! Our secret! … Read Full Review

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★☆☆☆☆

“beware”

Written on: 22/05/2014 by 350Douglas (1 review written)

This has been the worst internet purchase experience ever in my life. After they have your money the administration is almost non-existent which makes life very frustrating. Suggest other sites may bring you more pleasure and customer care… Read Full Review

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★★★★★

“I order a pen, postman delivers! Easy!”

Written on: 16/05/2014 by Davide99 (1 review written)

It’s my first time ordering anything off value off the internet but I thought I would give it a try- 21st century and all that! Anyway, I ordered after a bit of difficulty with the credit cadd company and it arrived this morning with the postman. I have a nice new Shaeffer pen to use but I think maybe I will use the computer more now if it’s this easy! … Read Full Review

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★★★★★

“Super Service”

Written on: 16/05/2014 by 268Drake (1 review written)

Super service I am really pleased with the watch I received from Nigel O'Hara. Their price saved me a few pounds more than anyone else but itall arrived with the correct packaging and a voucher to use on another purchase. Overall I am happy :) … Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 15/05/2014 by Rede (1 review written)

I ordered a watch for my grandsons eighteenth birthday on the 11th of April, it's now May 15th, I have emailed this company most weeks,only to be told the same story, they took the money from my bank account straight away, I've been told the same old story, suppliers, . I have said if it isn't delivered by fri 15th, I want the money putting back into bank account ASAP… Read Full Review

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★★★★★

“Very good”

Written on: 15/05/2014 by AvayaE (1 review written)

When i was looking for a gift for my Grandfather's birthday, i wanted something that would be something of an heirloom that maybe one day, my children would be looking. I tried the high street but just couldn't find something quite right. I went onto the internet and after looking down a few idea lists, i found the perfect thing. A watch. I ordered a stunning Dreyfuss and Co watch that arrived in a beautiful varnished wooden box and with a guarantee certificate. It was well packaged and i am… Read Full Review

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★☆☆☆☆

“SHAMBOLIC COMPANY - AVOID!”

Written on: 13/05/2014 by claret1975aldrin (1 review written)

I ordered a watch from nigel o hara jewellers internet site on 23rd march for my wife's birthday that was on 14th april. The item showed as being in stock and the £140 was taken from my bank account on 24th march. Prior to ordering i had shopped around on the internet and this company were selling it £20 cheaper that the watch shop. After about a week i received an email saying that the watch was not in stock and that they were awaiting more from their supplier. The company has no customer… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 13/05/2014 by Wilkinson493 (1 review written)

I ordered a watch on 20th March which was listed as in stock and 3-5 days delivery. After the five days had elapsed I had heard nothing so I emailed the company and they told me that they had to order the watch in especially for me. To cut a long story short by the 9th April I was fed up with their excuses and lack of concern for me as their customer and asked for a refund. I was told it could take up to 28 days in busy periods and as it turns out this was a busy period (which does not surprise… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 10/05/2014 by Honeybow (1 review written)

In March I ordered a pair of dangly earrings. After 5 weeks, and numerous phone calls to their 'dedicated customer service centre' (joke!!!), where I was fobbed off with excuse after excuse, the earrings eventually arrived. Only these earrings were not the ones I ordered. They were a pair of tiny studs! I returned them immediately, and waited a few days for my refund. I called and emailed daily. Again more excuses. It was only after I threatened with further action, that they refunded me. In… Read Full Review

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★☆☆☆☆

“Worst shopping experience I've ever had”

Written on: 06/05/2014 by adamphillips123 (1 review written)

I ordered a watch for my wife's birthday. It stated on their website, delivery within 5-7 days which wasn't a problem. However, I didn't expect 3 months later to still not have received my item. I had to contact them on a weekly basis as they never contacted me bar 3 phone calls basically telling me that they were still waiting for the item from their supplier. Every week I had the same message back "We apologise for the delay, we expect the item to be with you by next week". That happened for… Read Full Review

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★★★★★

“Sparkling sucess!”

Written on: 28/04/2014 by stephennohorror (1 review written)

Your range of jewellery is so stunningly stylish, it,s elegantly sexy but never outlandish ,...........The quality really is second to none, whenever I wear some I,m never outdone,.........The prices you charge are truly amazing, in fact I'm so hooked I'm always site gazing!....................Keep up the good work, I love the site, she loves the site , we both love each… Read Full Review

Toger's Response to stephennohorror's Review

Written on: 01/05/2014

I have never bought from the site: but the watches look real good.

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Honeybow's reply to Toger's Comment

Written on: 10/05/2014

I fully recommend that you read the reviews before you buy from this company. The service is diabolical, and you will be lucky to get your product in working order, if at all. And if you ask for a refund be prepared to wait months.

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★☆☆☆☆

“ wrong item sent - still waiting for (part of) refund”

Written on: 28/04/2014 by stillwaiting100 (1 review written)

Was shipped the wrong item. Called them to ask why .. the simply suggested I send it back for a refund and that they would also refund me the postage costs. I did this. Even after they had received the returned item I had to chase a number of times for my refund to be processed. However to this day I have not been refunded the (return)postage costs. I am convinced that if they don't have the item/model (Casio G-Shock in my case) that one orders they simply send what they deem to be the… Read Full Review

Honeybow's Response to stillwaiting100's Review

Written on: 10/05/2014

I ordered a pair of long dangly earrings in March. It took 5 weeks for the earrings to arrive. Wrong earrings! They sent a pair of studs! I returned immediately and every day I have been on their case for a refund. Eventually I threatened involving Trading Standards aswell as tweeting very negative posts to my 46,000 followers. They refunded me straight away. It's a breach of law not to provide the customer with either the product or a refund after 30 days!

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★★★★★

“Service that makes you feel special!”

Written on: 26/04/2014 by CarlaH11 (1 review written)

I go to Nigel O'Haras for all my jewellery needs. We purchased my engagement ring and our wedding bands and all the jewellery and gifts we needed for our bridal party from Nigel. His staff were more than helpful and even helped my husband surprise me on our wedding day by changing my wedding band to the more expensive one which I fell in love with in the store! Everytime I go into the shop it's like I'm among friends who go out of their way to help me. Now that I have three children I have… Read Full Review

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★★★★★

“Excellent such friendly staff and customer service is...”

Written on: 26/04/2014 by cmeehan (1 review written)

Excellent such friendly staff and customer service is excellent. Such a wide range of product under one roof would definitely recommend to friends and family… Read Full Review

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★★★★★

“a great range of products”

Written on: 26/04/2014

I am spoilt for choice when looking to buy a gift, there's a wide range to suit all pockets and a great variety. Once I started looking, well, there's something for everyone and you realise there is so much you would like! Great for gifts and I like the idea that you get a free gift too with your purchases… Read Full Review

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★★★★★

“Superb choice.”

Written on: 26/04/2014 by Thesharkkeeper (1 review written)

My boyfriend got my gorgeous cross hatch locket from here for my birthday. The detailing and craftsmanship is fantastic! People always comment on it as it is so different and unique! Can't wait for him to buy me something sparkly from here too! ;-) … Read Full Review

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★★★★★

“the stuff they offer is amazing,had a few probs saying...”

Written on: 26/04/2014 by pauline19701963 (1 review written)

im looking forward to the comp,i might even win something for a change ,thankyou so much for the chance to enter the comps,i would definatley share with all my friends and family… Read Full Review

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★★★★★

“Fantastic”

Written on: 25/04/2014 by karennunn001 (1 review written)

We bought my engagement ring from here, and we both agree that we found the most perfect diamond ever. Great service and very friendly staff. Will use again… Read Full Review

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★★★★★

“Fantastic gorgeous jewellery”

Written on: 24/04/2014 by Feenster66 (1 review written)

Gorgeous jewellery and fantastic service. I'll definitely be shopping here again!!! :)… Read Full Review

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★☆☆☆☆

“Worst service ever!”

Written on: 21/04/2014 by Iradj87 (1 review written)

I ordered an item in February and was told I would receive it within five working days. Having not received anything within the first two weeks, I emailed them and only after a couple of emails was I told they did not have it anymore. Two months and twelve emails later, I am still awaiting my refund which will take 28 days to get paid back. This Mickey Mouse company should be well avoided as they are far from professional. They clearly do not know what it is to think about what their customers… Read Full Review

Barbarachal's Response to Iradj87's Review

Written on: 22/04/2014

I had a very similar experience with them!! Telling me 5 working days to receive my item, then I got told sorry but we had to order specifically for you from our supplier so it might take a little longer. .. I emailed them every week for 2 month!! Even though I got told that somebody would ring me it never happened!!! All I got were different emails saying it will be there next Friday, then next week, then we can't get it anymore, then choose something else, I said no and that I wanted a refund!! Got told I'd get my money within 48 hrs, didn't get it, so once more I emailed them and got told 5 to 7 working days, still nothing and now they are saying 28 days!!!! May I say that I ordered end of jan beg of feb and told them that I needed this item before 23 February as it was an anniversary present, it is now 2 and a half month later and no item, no refund, no apology. Let's not forget that the item was showing "in stock" on the website when I purchased it. I have never complaint about anything before but I can not express enough how pathetic and useless their service is. I called and emailed so many times, asked to be put through a manager.... But no they couldn't as apparently they do not have managers and all complaints have to be done in writing! I have done it countless times and it looks like not one rep had the cleverness of reading this matter from the start and I just keep getting automated and pathetic replies!!!! I am definitely contacting trading standards! This is the worst company I have ever ever come across. It taught me a lesson and that is to never order from them again!! next time I'll spend a little bit more money and order from a decent jeweler and not from charlatans and thieves like them!!! Give me my money back!!! No words for companies/people like this.

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Irlandali's Response to Iradj87's Review

Written on: 22/07/2014

AVOID THIS COMPANY. YOU WILL NOT GET THE ITEM OR YOUR MONEY.

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