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Written on: 11/04/2013
Prior to our moving into our second retirement and our present address, some five years ago, we had been consistently enjoying your very high quality meat. Whilst your product range has increased significantly since those days, the quality has remained at the highest level.We have treated ourselves to a very special large beef joint with which to celebrate a family Christmas, having enjoyed (much more frequently) a whole range of products,from humble (?) sausage to beefburgers and "mini cuts"… Read Full ReviewVisit donaldrussell.com
Written on: 23/03/2013
Having been a customer for a year or so, I was disappointed with the level of service i recieved when a delivery was delivered to the wrong address. Contacted Donald Russell at 6pm after wating in all day, to be advised that i signed for the parcel or maybe it was a neighbour.....please check with neigbours. After over an hour i was advised that the delivery was in fact in my trailer; which i didnt have, nor did any my neighbours. 24 hours later the parcel that had been in the trailer all… Read Full ReviewVisit donaldrussell.com
Written on: 28/11/2011 by degsy5496 (2 reviews written)
Beware!!!!!!!Ordered a special offer steak pack and they debited my credit card twice,so check you bank account transactions, after ordering.I sent them an e-mail of the complaint,via their website--but never got a reply from them to say sorry.I eventually got a refund after about 5 days… Read Full ReviewVisit donaldrussell.com
Written on: 27/10/2011
Ordered their value starter pack and like the other reviewer expected excellence but was met with average quality that I could get at any supermarket. In addition I struggled with their customer service dept. before eventually getting some steaks replaced. They were certainly not forthcoming with a refund as their ads suggest. Bottom line, average quality, outrageous price, poor customer service. Go to your local butcher, mine charges £46.00 per kg for fillet which is of an outstanding… Read Full ReviewVisit donaldrussell.com
Written on: 08/11/2010
Well what can I say? I was expecting the meat to be gorgeous and it wasn't... it wasn't BAD it was just reasonable. Reasonable meat at a reasonable price would be ok. But the pricing is MASSIVE - simply not worth it.
The steak selection pack is a joke, it wouldn't feed my rabbit. The free range chicken is reasonable.
Wanted my dinner party to be amazing - it was average… Read Full Review
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