Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1491
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“MY new Reed glasses from Spy”

Written on: 12/03/2016 by pedrocoelho (1 review written)

The glasses are very nice! Just what I wanted. The thing is that I payed for a neutral lenses with no logo and the glasses didn't came with theme!!! What ever… Read Full Review

Service Manager Sbg's Response to pedrocoelho's Review

Written on: 14/03/2016

Dear Customer,

Thanks for your feedback, I am very glad to hear that you are happy with the glasses.

Regarding the prescription lens, please be advised that the prescription lens are not from the frame brand, thus there are no brand logo printed on the lens.

Should you need any further services, please don't hesitate to contact our customer service.

Sincerely,
John
SmartBuyGlasses

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★★★★☆

“Sunglasses good but!”

Written on: 11/03/2016 by seeufrankie (1 review written)

Long time to wait before the delivery 12 days! Sunglasses very good, very good price over all I am very please After the long wait. You should tell customers … Read Full Review

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★★★★★

“Very good ”

Written on: 11/03/2016 by Alg19000 (1 review written)

I've bought 5 pairs of persol specs from smartbuyglasses. Always loads cheaper than anywhere else, and delivered within a few days… Read Full Review

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★★★★★

“very good service”

Written on: 11/03/2016 by Jordanhi1952 (1 review written)

I was kept informed about my order from start to finish, very happy with product (POC goggles), delivery and overall service. Thanks!… Read Full Review

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★★★★★

“Saved me loads!”

Written on: 11/03/2016 by zfStewart284 (1 review written)

I had been in to opticians and although my prescription isn't too bad (minus 2) to buy the frame and get lens thinned was going to cost over £300. I was wary as I haven't bought glasses online before. However, the ones I wanted were online, I put in my details and although had a bit of trouble measuring my PD, there were no other problems. The glasses were just what I wanted. They looked great and cost half the price I would have paid elsewhere. I'm even thinking to get a another pair with the… Read Full Review

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★★★★★

“Tremendous service”

Written on: 10/03/2016 by krHahn154 (1 review written)

Excellent service, firest class product and service. I would strongly recommend Smart Buy Glasses… Read Full Review

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★★★★★

“Satisfied”

Written on: 09/03/2016 by HayleeCurran (1 review written)

I am glad with my purchase. I used web shopping and what could I say?! It is very easy to use, I can compare various things and afterwards choose right product. I usually buy contact lenses. The shipping is always on time. So I am not worried when it should come, but just waiting for estimated date. I highly recommend SmartBuyGlasses, Thanks for your service… Read Full Review

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★★★★★

“Good services provided. ”

Written on: 08/03/2016 by Melany1953 (1 review written)

Good service. Excellent goods and well packaged… Read Full Review

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★★★★☆

“Fast, helpful, good prices”

Written on: 07/03/2016 by OdinVogel (1 review written)

Excellent customer service, dispatch time, and products. My lenses are cheaper here than most other suppliers and the discounts for buying larger volumes and for loyalty are a great idea. My only niggle is that they do not always work when applied - however, customer services immediately refund the discount, so I assume this is an ongoing website issue. They are professional yet friendly… Read Full Review

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★★★★★

“HB Glasses”

Written on: 07/03/2016 by Violetv249 (1 review written)

The glasses are in great shape and have arrived at the time as it was expected. I'll buy here next time, as well! :)… Read Full Review

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★★★★☆

“Contact lens”

Written on: 07/03/2016

Arrived within a couple of days. Good service… Read Full Review

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★★☆☆☆

“Poor customer care”

Written on: 07/03/2016 by vhReeves24 (1 review written)

My order was taking longer than what I had expected. I sent two emails to customer care with NO reply. I eventually had to phone twice.. I was very close to cancelling my order. It is a pity as the glasses are good… Read Full Review

Service Manager Sbg's Comment

Written on: 08/03/2016

Dear Customer,

It's regretful that the shipping time for your order took longer than we expected. Usually we reply customers' emails in less than 24 hours, I assume our replies probably went to your spam folder.

To make sure we take extra good care of your purchase, would you please send your order ID to our service manager?

Best Regards,
John
SmartBuyGlasses

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★★★★★

“perfect service”

Written on: 06/03/2016 by KristopherMcConnell (1 review written)

Glasses are great, nice quality beautiful colour - like clenaing kit… Read Full Review

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★★★★★

“Excellent service ”

Written on: 06/03/2016 by 318Quinlan (1 review written)

Very happy with my sunglasses, i would absolutely recommend to anyone who want to buy a good product… Read Full Review

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★★★★★

“Great service, real product”

Written on: 06/03/2016 by Allisonuz148 (1 review written)

The sunnies came is perfect condition. Very happy with the purchase as they were about £70 cheaper than the high street!!! YAY… Read Full Review

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★★★★★

“great service at great price”

Written on: 06/03/2016 by Hooverdi1 (1 review written)

ralph lauren sunglasse bought as a gift, very pleased with the price, delivery and product which were all perfect. No complaints and would highly recommend. Kept well informed throughout transaction and wouldnt hesitate to use this service again… Read Full Review

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★★★★★

“Great product. Great service”

Written on: 06/03/2016 by Malcolm113 (1 review written)

Excellent site with quality product and quality service… Read Full Review

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★★★☆☆

“Great glasses but a technical problem lead late delivery”

Written on: 06/03/2016 by 14Bauer (1 review written)

I love my glasses! However, I uploaded my prescription when I placed the order and after 3 days of not hearing anything I emailed customer service to check that they had received everything correctly. At this point they told me that my prescription had not been uploaded correctly. Had I not checked, I would have received my glasses with the wrong lenses... so, overall the service was ok, but my glasses are great so I would probably use Smart Buy Glasses again… Read Full Review

Service Manager Sbg's Comment

Written on: 07/03/2016

Dear Customer,

Thanks for your feedback regarding your purchase.

I appreciate your feedback regarding the purchase of prescription lens. As a kind suggestion, you could also save your prescription information in your membership account so that you don't need to input all the prescription information for future purchases.

Please, rest assured that we will make sure your next shopping experience will be a great one.

Best Regards,
John

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★★★★★

“Love theses glasses”

Written on: 06/03/2016 by ltMeier490 (1 review written)

I saw these Kaenon Mya sunglasses on a US website (they are a Southern California brand), and had to have them, but shipping to the UK and customs were outrageous. Found them in the UK at SmartBuyGlasses. Great price, and free shipping. Mine were backordered, but customer service was very courteous, and offered me a discount for the inconvenience. Worth the wait! These sunglasses look even better on than I hoped. Gorgeous colored frames and lenses. Also, the fit my small face perfectly… Read Full Review

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★★★★★

“50th birthday present”

Written on: 06/03/2016 by Conorf1952 (1 review written)

bought these glasses for a friends 50th birthday present, ha loves them said they are the perfect weight and size and cannot wait to wear them posing on his scooter… Read Full Review

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