Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.8 / 5
73.8% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Just what I was looking for”

Written on: 13/04/2014 by Kearney1960 (1 review written)

Speedy delivery,well packaged. The product description and photographs were clear and so choosing a frame was easy. Love my glasses. Will use this site again. Highly recommended… Read Full Review

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★★★★★

“ray bans”

Written on: 05/04/2014 by mickyboy2 (1 review written)

Speedy delivery and glasses are great ! Been looking for prescription Ray Ban seafarers for ages, love em ! … Read Full Review

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★★★★★

“Rayban wayfarer sunglasses ”

Written on: 24/03/2014 by Griffithsw310 (1 review written)

Excellent glasses the real deal brilliant delivery time too will defo buy my next pair from here too, due to excellent prices that beat anywhere… Read Full Review

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★★★★★

“No need to worry”

Written on: 24/03/2014 by Nicholson68 (1 review written)

Hi, Ordered my Jaeger prescription spectacles after seeing them at a boots store vastly overpriced with one of their buy two pair at discount offers,almost always a giveaway of a bad deal. Two weeks later they arrived in perfect condition really pleased.2 weeks prior I ordered similar from another web site also from japan they too were fantastic and included a small bottle of lens cleaner and clever consealed screwdriver,I mention this because it impressed me and maybe this could work for… Read Full Review

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★★★★☆

“Really happy with my glasses. Exactly what I hoped...”

Written on: 24/03/2014 by Elise277 (1 review written)

Really happy with my glasses. Exactly what I hoped for. Quick and good delivery… Read Full Review

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★★★★★

“Great Service”

Written on: 24/03/2014 by SherlynHartley265 (1 review written)

Had some initial reservations regarding buying this way...but no need to worry.Excellent product with very efficient and speedy service.Would recommend… Read Full Review

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★★★★★

“What a result!”

Written on: 23/03/2014

Had my glasses stolen on holiday. Opticians unable to supply replacement as not available. Thankfully I found this site & my beloved frames. Purchased frames only as I have a very complex prescription. The service provided was excellent & was kept informed of progress of order at regular intervals. Will definitely be using again soon as the prices are a fraction of what my optician was charging & what I had been charged in the past. These frames 50% cheaper. You may want to consider lenses if… Read Full Review

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★★★★★

“Great company and even better service ”

Written on: 22/03/2014 by Rayano123 (1 review written)

I ordered two pairs of glasses, both arrived within the suggested time and were what I wanted. They were less then half the price of the UK high street prices. Would recommend with no hesitation… Read Full Review

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★★★★★

“Best service yet”

Written on: 22/03/2014 by JakeYates456 (1 review written)

Could not fault the service, price or delivery time. I would definitely use this site again… Read Full Review

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★★★★★

“Don't be worried, it's perfect!”

Written on: 22/03/2014 by shootmeagain (1 review written)

After I bought it, I got a little afraid when I saw that the product was being sent from China. I thought it might be counterfeit, but it's not. It arrived quickly and it's legitimate (It's a Ray-ban RB 5246 prescription glasses). The lenses are good and they got the prescription right. Don't be afraid about the price, just get yours :)… Read Full Review

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★★★★★

“Love my glasses! ”

Written on: 20/03/2014 by MissWG (1 review written)

Love my glasses, perfect prescription, speedy delivery!… Read Full Review

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★★★★★

“GREAT PRODUCT AND SERVICE”

Written on: 19/03/2014 by logy (1 review written)

Admittedly i was reluctant to order my rayban optical frames from smartbuyglasses at first, as i saw they were being dispatched from Hong Kong and some reviews were mentioning poor quality fakes, but there seemed to be plenty of satisfied customers also, so i decided to go ahead with the order. In the end i should not have been worried! I had a tracking number in less than 24 hours from DHL, and in 48 hours they had arrived in uk, from Hong Kong, passed through uk customs and been delivered to… Read Full Review

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★★★★★

“Absolutely Fantastic . Highly recommended”

Written on: 19/03/2014 by Nan77 (1 review written)

Saw my frames in Vision Express but buckled at the knees when told the price. I decided to see if they were availed online. Smartbuy had them at almost a third of the price quoted at Vision Express. I promptly ordered them and they were delivered in less than a week. I would therefore recommend this company for it's excellent prices,delivery and service… Read Full Review

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★★★★★

“Genuine website and exceptional service!! Absolute...”

Written on: 19/03/2014

When I saw the website and the prices I had two concerns: 1. How genuine the stuff was? 2. How trustworthy the website was - afterall once payment is done there is little you can do. Starting with the product. My experience tells me the product is absolutely genuine - and in great condition. The website kept me in the loop on the delivery an informed me when the courier was sent. Yes it is not the fastest service but seriously who cares - you are getting the real thing at some of the best… Read Full Review

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★★★★★

“Exactly what I expected - not a fake!”

Written on: 19/03/2014 by Chopper123 (1 review written)

After ordering, then realising where the glasses were being shipped from (HK) - I was worried that I may receive a fake pair of sunglasses! I then went through some reviews and got worried about the shipping delays reported by some customers. I am glad to say that I was worrying about nothing! I have no complaints whatsoever: The sunglasses were a good / fair price They were received in a few days and tracking information was provided throughout. I have checked and triple checked for signs… Read Full Review

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★★★★★

“Exactly what I ordered”

Written on: 19/03/2014 by DustinRooney1986 (1 review written)

I was really pleased with my purchase of a pair of Boss-Orange frames (no lenses). I placed the order, got regular updates on shipping etc and they arrived safely - completely satisfied. The frames are fantastic - exactly what I ordered. I had seen these exact frames in retail stores and was happy to find what arrived was exactly the same. I just purchased a frame - I had my local optician fit lenses (I have a very complex prescription. I just got the regular shipping service and it took ~3… Read Full Review

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★★★★★

“Ray Ban Multifocal Glasses”

Written on: 16/03/2014

I ordered a pair of Ray Ban glasses with multifocal lenses. I really liked the frame that I chose and selected a very thin and light lenses (1.61) to go with it. The glasses arrived about two weeks later, nicely packaged and in good condition. Although, I was a bit surprised to find out that the glasses was shipped from Hong Kong. I had no idea when I was placing the order (in UK). I am really happy with my new glasses. The quality is very good and the lenses are fantastically clear and light… Read Full Review

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★★★★☆

“Great Service”

Written on: 13/03/2014 by Dugan125 (1 review written)

I've ordered 2 items from SmartBuy. A pair of Ray Ban Aviators, which were the most competitively price I could find. Also a second lens for my Electric EG2 snowboard goggles. Both times the service and communication were excellent, and they stocked a replacement lens for my Electric EG2 snowboard goggles that I could only otherwise find from the USA. Very happy customer, would definitely use again!… Read Full Review

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★★★★☆

“Ray-Ban Prescription Sunglasses”

Written on: 13/03/2014

After loosing my pair of prescription Ray-Ban on ski holiday I found Smart Buy Glasses website and found a similar pair at a very competiive price. I was slightly worried at the start knowing they came form Hong Kong but I am extremely pleased with the glasses and by the service. They took a couple of weeks to arrive but the email updates was frequent. I will definately buy again… Read Full Review

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★★★★★

“Very happy”

Written on: 13/03/2014 by nrCantrell27 (1 review written)

After deliberating for sometime on the wisdom of buying such an important personal item online because it was cheaper, I bought Ray Ban sunglasses but with prescription , transition lenses. I had more choice of frames than on the high street so got exactly the frame I wanted for a significant saving. The glasses arrived 6 days after ordering online one evening after work. In my experience this is quicker than any opticians I have used previously because they too send frames off to have lenses… Read Full Review

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