Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
4.0 / 5
78% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“The best deal on the Internet!”

Written on: 22/01/2015

I'd found there perfect pair of frames in a leading spectacle company and they were charging £200+! I searched the Internet for the frames I wanted by model no. and came across smartbuyglasse.co.uk there prices was amazing for ftames only. I purchased and received them in a matter of days. I'm am over the moon with my purchase! Thank you smartbuyglasses.co.uk!… Read Full Review

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★★★★★

“I don't usually buy glasses online, but I went on...”

Written on: 22/01/2015 by MilaPrater321 (1 review written)

I don't usually buy glasses online, but I went on SmartBuyGlasses and the after reading reviews from previous customers. I ordered Tom Ford glasses and it was exactly what I orderd and the delivery was very fast because I received my order 2 days after my order. I will definitely recommend SmartBuyGlasses and will be ordering more glasses from them… Read Full Review

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★★★★☆

“Happy with my purchase. ”

Written on: 22/01/2015 by Bowmanaf153 (1 review written)

Happy with my purchase… Read Full Review

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★☆☆☆☆

“No returns policy!”

Written on: 20/01/2015 by DavonStephenson182 (1 review written)

I received a bad batch of contact lenses and emailed customer services about it. They asked for photos of the lenses, which I supplied. After a week of correspondence I think the purpose of their extended email conversation is to wait for me to get bored and give up. This I have now done. It is a shame because the manufacturer is unaware they have had a problem, Smart Buy Glasses have lost a customer and I have borne all the inconvenience… Read Full Review

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Service Manager Sbg's Comment

Written on: 21/01/2015

Hi,

We regret to see that you experienced discomfort with the contact lenses and apologize for and inconvenience caused.

Please contact our Service Manager who will resolve this issue.

Best Regards,

Smartbuyglasses.

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★★★★★

“Excellent product and value for money '”

Written on: 18/01/2015 by Ginal181 (1 review written)

Excellent product and value for money '… Read Full Review

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★★★★★

“Superb service”

Written on: 17/01/2015 by SerenaRussoItalian251 (1 review written)

Excellent service, great price and speedy delivery, will definitely buy from again. Thanks. … Read Full Review

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★★★★★

“GUCCI GLASSES PURCHASE”

Written on: 16/01/2015 by Brooks355 (1 review written)

EXCELLENT PURCHASE AND ARRIVED IN A TIMELY FASHION FROM THE COMPANY. I WOULD RECOMMEND THIS COMPANY BASED ON MY EXPERIENCE WHICH HAS ONLY BEEN POSITIVE TO FRIENDS AND FAMILY… Read Full Review

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★★★★★

“Persol glasses”

Written on: 14/01/2015 by IyanaCooney224 (1 review written)

Very nice glasses and quick delivered very happy for all!!… Read Full Review

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★★★★★

“Great product and great price!!”

Written on: 14/01/2015 by Abdullah302 (1 review written)

Great product - long delivery times but well worth it for a grey product at bargain price. Great contact from staff members… Read Full Review

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★★★★★

“Good value frames”

Written on: 13/01/2015 by svGill180 (1 review written)

I looked at frames in Tesco's to find out the going rate then used this website to find similar frames which were around half the price… Read Full Review

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★★★★★

“Great service ”

Written on: 13/01/2015 by Kinsleyc213 (1 review written)

Arrived on time, product as described, great value. Would use again, and recommend to friends and family… Read Full Review

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★★★★★

“Can't fault them”

Written on: 13/01/2015 by Colti448 (1 review written)

immediate delivery of a perfect item at a competitive price, can't ask for more, many thanks :)… Read Full Review

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★★★★★

“Great value glasses”

Written on: 13/01/2015 by Danna194 (1 review written)

Very happy with my first purchase, I saved over £200 on the price quoted for the same frames by my local Boots store. I will certainly be back in the future… Read Full Review

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★★★★★

“Oakleys at reasonable rates”

Written on: 13/01/2015 by Trevinm206 (1 review written)

Needed new glasses. Like Oakley frames. Checked on-line. Found Smart Buy Glasses. They had the frames I was after. The prices were reasonable. I pressed 'buy'. I elected to avoid the glazing option on the basis that I couldn't see how varifocal lenses could be supplied without a personal session involving marker-pen dots on the lenses. Delivery of the frames was prompt. I got all that I paid for and more (spec maintenance kit was an unexpected bonus). What can I say, other than that I… Read Full Review

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★★★★★

“Excellent company to deal with”

Written on: 12/01/2015 by Alanbullafc (2 reviews written)

I was extermely pleased with the choice, absolutely every possibility under the sun. I las had prescription sunglasses made, and they are fab. I purchased my wife a pair of Raybans, she was extremely pleased and so was I. I would recommend to anyone, also prices are excellent… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 12/01/2015 by Irisc293 (1 review written)

If all internet services were this good life would be so much smoother and easier. Fast postage, excellent service and all for a very good price. I would definitely recommend… Read Full Review

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★★★★★

“Great ”

Written on: 12/01/2015 by Burkegw285 (1 review written)

Product was on time and not a bad price either. Would definatly buy from them again… Read Full Review

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★★☆☆☆

“Superb Job with Oakley's Awful with my Tag glasses”

Written on: 11/01/2015 by PaulWhiteyWhite (1 review written)

As the title suggests superb job with one pair of glasses. All received fine in 2/3 weeks. However Tag glasses total shocker. It's 3+ months since I ordered a pair, I've had to change my order 3 times and I'm still waiting! Initially I was told the glasses I'd orderedd were out of stock with the suppliers (Tag) and I could wait or order another pair. I was happy to wait as I had the oakleys to wear. 5 weeks passes with two emails from Smartbuy saying I could change the order because the glasses… Read Full Review

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Service Manager Sbg's Response to PaulWhiteyWhite's Review

Written on: 16/01/2015

Hi,

We regret to see that the item you ordered was back ordered. As the brand Tag Heuer happens to be very popular, our suppliers have unfortunately been unable to secure the model you initially ordered. We understand it is not ideal to wait for such back orders; however we have been trying our best to restock it via alternate suppliers.

Kindly contact our Service manager to assist you with your order.

Best Regards,

Smartbuyglasses

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★★★★★

“Cheap, efficient service”

Written on: 11/01/2015 by 140Hall (1 review written)

I've purchased several items from Smart Buy Glasses. The service has been really efficient and an excellent price to top it all. Thank you… Read Full Review

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★★★★★

“Good service”

Written on: 11/01/2015 by Evelin36 (1 review written)

Lenses as described, good price and arrived safely. Took quite a bit longer to turn up than I'd anticipated, though. If you're not in a hurry to get them, I'd recommend using this company… Read Full Review

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