Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.1 / 5
745
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Good service, happy uk customer ”

Written on: 08/03/2015 by Jodyntaylor (1 review written)

Ordered glasses for me and my wife. Very happy with the service and both pairs are great plus better price than any where else! Don't listen to the bad reviews!!!!!!… Read Full Review

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★★★★★

“Focus Dailies - excellent value”

Written on: 08/03/2015

I wanted just one box of contacts quickly for a ski trip, and SmartBuyGlasses sent them immediately. Very good price too, especially considering it included postage. Don't know when I'll need more, but when I do, I'll certainly look here again… Read Full Review

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★★★☆☆

“Contact Lens”

Written on: 08/03/2015

Great site, good prices, although I think postage could be a little quicker… Read Full Review

Service Manager Sbg's Comment

Written on: 09/03/2015

Dear Valued Customer,

Thank you for your review, we appreciate customer feedback as it allows us to improve our customer service.

We also apologize for the length of the postage time, please contact our service manager if you have further concerns.

Best Regards,
Smartbuyglasses

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★★★★★

“Great service”

Written on: 08/03/2015 by 367Madden (1 review written)

Items as described. Quickly delivered and well packed. Would recommend… Read Full Review

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★★★★★

“fab service great price”

Written on: 08/03/2015 by Caldwell29 (1 review written)

I came across this company when i was searching for contact lenses at a cheaper price when i found this site i was a bit dubious of what to expect but figured if it didnt come i was covered by paypal so i wouldnt lose out anyway i need'nt have worried as the items arrived quickly at a vastly cheaper price than other sites. I am so pleased with the service and product that i have ordered again. I highly recommend… Read Full Review

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★★★★★

“What a great shopping experience”

Written on: 07/03/2015 by duncangarde (1 review written)

I ordered some ski goggles from smart buy glasses because I was going skiing 2 weeks after I ordered them. I chose the glasses that said they were on fast delivery, and boy was it fast! In a couple days the goggles shipped all the way from Singapore and were on my doorstep in no time. The goggles were great value, and kept me going for a full week of snowboarding. If you're wondering if this site is legit, it is and really good service and value… Read Full Review

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★★★★★

“great product, ok service”

Written on: 07/03/2015 by 490Jones (1 review written)

Glasses arrived in perfect condition. Took a while to despatch but for the price it was worth the wait. Would defo recommend to anyone… Read Full Review

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★★★★★

“Great glasses at great prices and great customer...”

Written on: 07/03/2015 by huzzyduck (1 review written)

Great glasses at great prices and great customer service. Very quick turnaround from placing my order to receiving it and I was kept up to date on how it progressing at every stage of the process. I have used Smart Buy Glasses a number of times and I would not hesitate to use them again. I would highly recommend them to anyone!… Read Full Review

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★★★★★

“quick and good service”

Written on: 07/03/2015 by Keyon1962 (1 review written)

det er et super godt produkt og der kommer meget hurtigt når man bestiller sine varer … Read Full Review

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★★★★☆

“Speedy service”

Written on: 06/03/2015 by jrcafenton (1 review written)

My contacts arrived more quickly than I expected. Very pleased wth the product. The only thing I would like to see improved is the packaging. Unfortunately the packet was flimsy and had squashed one end so it was partially open on arrival… Read Full Review

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★★★★★

“Great sunglasses”

Written on: 06/03/2015 by JHWoody (1 review written)

These sunglasses were great value and are very good to wear. They were promptly delivered and I am very happy with them. Goo people to do business with… Read Full Review

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★★★★★

“Choice + Price +Service”

Written on: 06/03/2015 by Anthony2015 (1 review written)

A fantastic range of frames, the price very competitive and promptly delivered with a free gift of lens cleaner and cloth. Everything I wanted I got… Read Full Review

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★★★★★

“Loved it. Will use again definately”

Written on: 06/03/2015 by MrsTiger777 (1 review written)

I have ordered twice from smartbuyglasses.co.uk. On the first occasion it was just the frame and 2nd time I decided to give a go prescription lenses fitted as well. Both times I had to wait a bit longer than expected, but it was fine, as I was kept updated and given an option to change my mind. 2nd time contacted the customer service via email. The person couldn't have been more helpful. Offered me discount for delayed order and happily and promptly changed the delivery address. Once again… Read Full Review

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★★★★★

“Good service and price”

Written on: 06/03/2015 by SullivanBradford158 (1 review written)

Once I ordered my products I got them quickly and efficiently. Good price and good service. I would use them again… Read Full Review

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★★★★★

“Quick and easy service”

Written on: 06/03/2015 by Prattcj1994 (1 review written)

The sunglasses range was well explained, arrived promptly after order and were safely packaged. Communication throughout the purchase and before delivery was fantastic. Will use again… Read Full Review

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★★★★★

“Good Ski Goggles”

Written on: 06/03/2015 by Tomm6345789 (1 review written)

The ski Google range was well explained on the site, arrived promptly after order and were safely packaged. Couldn't ask for more… Read Full Review

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★★★☆☆

“Glasses ok, support poor”

Written on: 06/03/2015 by FelicityO'Neill (1 review written)

Easy selection and purchase - with good order information etc. My glasses were slipping down my nose and even though i sent a request have heard nothing back. So overall an ok service but better after sales support is needed… Read Full Review

Service Manager Sbg's Comment

Written on: 09/03/2015

Dear Valued Customer,

We regret to hear that the item you ordered are falling down. We also apologize if you still have not heard from us, we would like for you to contact our service manager.

We will get back to you as soon as we can.

Smartbuyglasses

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★★★★★

“Excellent experience buying glasses online”

Written on: 27/02/2015 by KeenanEnglish (1 review written)

Best prices, excellent customer service, quality I had a problem with prescription lenses, but it was sorted professionally by the SBG team… Read Full Review

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★★★★★

“Good service and products”

Written on: 23/02/2015 by JuliannaMatthews140 (1 review written)

Very good service and staff, nice sunglasses, im very satisfied with everything… Read Full Review

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★★★★★

“100%”

Written on: 23/02/2015 by SamsonSpence375 (1 review written)

salvation for wet and dry eyes and well worth the money !!!… Read Full Review

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