Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.7 / 5
73% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Love my glasses! ”

Written on: 20/03/2014 by MissWG (1 review written)

Love my glasses, perfect prescription, speedy delivery!… Read Full Review

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★★★★★

“GREAT PRODUCT AND SERVICE”

Written on: 19/03/2014 by logy (1 review written)

Admittedly i was reluctant to order my rayban optical frames from smartbuyglasses at first, as i saw they were being dispatched from Hong Kong and some reviews were mentioning poor quality fakes, but there seemed to be plenty of satisfied customers also, so i decided to go ahead with the order. In the end i should not have been worried! I had a tracking number in less than 24 hours from DHL, and in 48 hours they had arrived in uk, from Hong Kong, passed through uk customs and been delivered to… Read Full Review

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★★★★★

“Absolutely Fantastic . Highly recommended”

Written on: 19/03/2014 by Nan77 (1 review written)

Saw my frames in Vision Express but buckled at the knees when told the price. I decided to see if they were availed online. Smartbuy had them at almost a third of the price quoted at Vision Express. I promptly ordered them and they were delivered in less than a week. I would therefore recommend this company for it's excellent prices,delivery and service… Read Full Review

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★★★★★

“Genuine website and exceptional service!! Absolute...”

Written on: 19/03/2014

When I saw the website and the prices I had two concerns: 1. How genuine the stuff was? 2. How trustworthy the website was - afterall once payment is done there is little you can do. Starting with the product. My experience tells me the product is absolutely genuine - and in great condition. The website kept me in the loop on the delivery an informed me when the courier was sent. Yes it is not the fastest service but seriously who cares - you are getting the real thing at some of the best… Read Full Review

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★★★★★

“Exactly what I expected - not a fake!”

Written on: 19/03/2014 by Chopper123 (1 review written)

After ordering, then realising where the glasses were being shipped from (HK) - I was worried that I may receive a fake pair of sunglasses! I then went through some reviews and got worried about the shipping delays reported by some customers. I am glad to say that I was worrying about nothing! I have no complaints whatsoever: The sunglasses were a good / fair price They were received in a few days and tracking information was provided throughout. I have checked and triple checked for signs… Read Full Review

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★★★★★

“Exactly what I ordered”

Written on: 19/03/2014 by DustinRooney1986 (1 review written)

I was really pleased with my purchase of a pair of Boss-Orange frames (no lenses). I placed the order, got regular updates on shipping etc and they arrived safely - completely satisfied. The frames are fantastic - exactly what I ordered. I had seen these exact frames in retail stores and was happy to find what arrived was exactly the same. I just purchased a frame - I had my local optician fit lenses (I have a very complex prescription. I just got the regular shipping service and it took ~3… Read Full Review

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★★★★★

“Ray Ban Multifocal Glasses”

Written on: 16/03/2014

I ordered a pair of Ray Ban glasses with multifocal lenses. I really liked the frame that I chose and selected a very thin and light lenses (1.61) to go with it. The glasses arrived about two weeks later, nicely packaged and in good condition. Although, I was a bit surprised to find out that the glasses was shipped from Hong Kong. I had no idea when I was placing the order (in UK). I am really happy with my new glasses. The quality is very good and the lenses are fantastically clear and light… Read Full Review

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★★★★☆

“Great Service”

Written on: 13/03/2014 by Dugan125 (1 review written)

I've ordered 2 items from SmartBuy. A pair of Ray Ban Aviators, which were the most competitively price I could find. Also a second lens for my Electric EG2 snowboard goggles. Both times the service and communication were excellent, and they stocked a replacement lens for my Electric EG2 snowboard goggles that I could only otherwise find from the USA. Very happy customer, would definitely use again!… Read Full Review

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★★★★☆

“Ray-Ban Prescription Sunglasses”

Written on: 13/03/2014

After loosing my pair of prescription Ray-Ban on ski holiday I found Smart Buy Glasses website and found a similar pair at a very competiive price. I was slightly worried at the start knowing they came form Hong Kong but I am extremely pleased with the glasses and by the service. They took a couple of weeks to arrive but the email updates was frequent. I will definately buy again… Read Full Review

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★★★★★

“Very happy”

Written on: 13/03/2014 by nrCantrell27 (1 review written)

After deliberating for sometime on the wisdom of buying such an important personal item online because it was cheaper, I bought Ray Ban sunglasses but with prescription , transition lenses. I had more choice of frames than on the high street so got exactly the frame I wanted for a significant saving. The glasses arrived 6 days after ordering online one evening after work. In my experience this is quicker than any opticians I have used previously because they too send frames off to have lenses… Read Full Review

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★★★★☆

“Vogue Eyewear”

Written on: 13/03/2014 by Leefx353 (1 review written)

Cool and wide range of products. Fast delivery. Updates on status of delivery are always made available. Would definitely get another pair… Read Full Review

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★★★★★

“Gucci sunglasses”

Written on: 13/03/2014 by luigi0259 (1 review written)

The Gucci sunglasses have been delivered ina very short time with all original packing… Read Full Review

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★★★★★

“Good service, Fast delivery”

Written on: 13/03/2014 by JadynDrake (1 review written)

I don't normally write reviews after purchasing from any online store but heard that SmartBuyGlasses is lacking of customer reviews, so here i am writing this. I bought sunglasses twice on this website and if I have any sunglasses that I would like to purchase I will go on this website first. They have fast delivery service and good genuine product too. Definitely will recommend them… Read Full Review

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★★★★★

“New Distance Glasses - Gucci GG 1037-NSO”

Written on: 27/02/2014 by JNLynch (1 review written)

Second time purchasing from Smart Buy online. Great product at amazing prices. I tend to look for new frames in stores and then when I find something I like, I purchase it from Smart Buy. Their prices are unbeatable and I know the quality is genuine. I wish they came within a week of purchasing, (mine came in just under 2 weeks I think) but well worth waiting for. Will continue to buy from them… Read Full Review

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★★★★☆

“Great service”

Written on: 25/02/2014

I don't normally write reviews, but heard the site was suffering from bad reviews, this I believe is unfair. I found it to be great service, helpful, wide selection and good value, the only cavat I would give is delivery, if they are not available for speedy (small selection) then it will take longer, but when they arrive great!… Read Full Review

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★★★★★

“Superb support and delivery”

Written on: 25/02/2014 by Hasak60 (1 review written)

I highly recommend smartbuyglasses, they have quick response and delivery. The purchased item fulfilled what we expected… Read Full Review

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★★★★★

“Very happy with this product”

Written on: 07/02/2014 by Bobcat76 (1 review written)

Great service, my sunglasses arrived quickly with no problems and they were well packaged. I bought them as a gift and my partner was delighted with them. I would definitely use this company again in the future and have already recommended to a friend… Read Full Review

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★★★★★

“Great Value - Excellent Customer Service”

Written on: 28/01/2014

Excellent selection and good prices. Good customer service, and very responding. … Read Full Review

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★★★★★

“The service we received was excellent. This is the...”

Written on: 25/01/2014

The service we received was excellent. This is the second time I have ordered glasses on line and although a bit worried about sizing etc no problems at all Would defiantly come back next time glasses are required… Read Full Review

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★★★★★

“Super frames excellent value too”

Written on: 24/01/2014

Bought my Ray Ban frames and found them to be excellent value. A quarter of the price in the shops too. Service was good with the product coming out well packaged and arriving quickly. Genuine and up to date with the style being right on vogue. Thank you… Read Full Review

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