Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1609
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Super Persol”

Written on: 21/06/2016 by 182Hutchinson (1 review written)

The sunglasses are a really great, they fit perfectly and look super on. They arrived very quickly… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 16/06/2016 by Norwoodqq300 (1 review written)

If you need a pair of glasses promptly, DO NOT BOTHER. So I needed a pair of spectacles urgently having lost my old pair. Specifically chose a pair that was slightly more expensive but with the 'same day dispatch' marker on it. 2 weeks later I have had to chase up my order on numerous occassions, and have been advised on several occassions re this excuse and that excuse. Needless to say when you select the 'same day dispatch' offer, you expect it within a few days.   Never have I… Read Full Review

Service Manager Sbg's Comment

Written on: 17/06/2016

Dear Customer,

I do regret to hear that it took longer for us to ship your fast shipping item and I am very sorry to learn that we didn't serve you well.

Please, rest assured that we will look into this issue and ensure an improvement will be made as soon as possible.

Please accept my sincere apologies for any inconvenience that had caused you.

Regards,

John
SmartBuyGlasses

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★★★★☆

“Easy to use website and order taken without any...”

Written on: 13/06/2016 by Cohen37 (1 review written)

Easy to use website and order taken without any problems. Prompt, correct delivery delivery… Read Full Review

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★★★★★

“That was fantastic. Thank you verrrry much!”

Written on: 09/06/2016 by Aadent27 (1 review written)

I was amazed about the price and quality. Thank you so much… Read Full Review

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★★★★★

“Easy reliable good price”

Written on: 08/06/2016

The easiest way to get lenses you need for a good price. I recommended to a few friends , everyone is equally satisfied. Excellent deal… Read Full Review

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★★★★★

“good product”

Written on: 08/06/2016 by McGregortg166 (1 review written)

Product as specified… Read Full Review

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★★★★★

“reliable - great glasses”

Written on: 08/06/2016 by Townsendrh57 (1 review written)

Second time i have used smart buy glasses - easy to use, good delivery, love the frames. have already recommended to another friend to use this site. … Read Full Review

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★★★★★

“Great service! Fast delivery!!”

Written on: 08/06/2016 by Holland469 (1 review written)

All went smoothly and fast!! Great customer service and company!… Read Full Review

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★★★★★

“Excellent service every time!! ”

Written on: 07/06/2016 by leeh12002 (1 review written)

By far the cheapest place to purchase contact lenses. Postage is really fast and service is excellent. Very happy customer!! I always recommend smart buy glasses to all my friends and family and couldn't fault them at all… Read Full Review

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★★★★☆

“monthly contact lenses”

Written on: 06/06/2016

I ordered Bausch & Lomb monthly contact lenses from this site, I was happy with the competitive price they offered compared to other contact lense sites, they were delivered within a good time scale & on the date on which I was advised, I will certainly use this company again. … Read Full Review

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★★★★★

“Great sunglasses ”

Written on: 06/06/2016 by Brettabob (1 review written)

Great sunglasses at a great price!… Read Full Review

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★★☆☆☆

“Still waiting to find out when I will receive...”

Written on: 06/06/2016 by adamcott (1 review written)

Ordered contact lenses expecting them to be shipped in a few working days. Waited 4 working days, contacted smart buy glasses via the online chat only to be told that they would look into it - I received an email 2 days later advising that the product I ordered was not in stock (despite the website originally saying dispatch 2 - 4 business days from ordering). Received an email today advising 'Stock Confirmed' yet still no indication as to when shipment will take place. Considering these are… Read Full Review

Service Manager Sbg's Response to adamcott's Review

Written on: 07/06/2016

Dear Customer,

I do regret to hear the stock issue for your contact lens order.

Unfortunately from time to time, some specific prescription contact lens can be out of stock due to the popularity of a certain prescription. I do apologize for any inconvenience that might cause you.

Should you need any further assistance, please feel free to contact our customer service team.

Regards,

John
SmartBuyGlasses

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★★★★★

“Excellent servcie”

Written on: 06/06/2016

Great prices and always arrive before the date advised… Read Full Review

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★★★★★

“Beautiful sunglasses”

Written on: 05/06/2016 by Donteh159 (1 review written)

I am very happy with my sunglasses. They are really good for driving and to be in the sun. I do not go out without, my eyes are comfortable and I feel good. Great customer service!!… Read Full Review

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★★★★★

“Great bargain and great quality!”

Written on: 03/06/2016 by 70England (1 review written)

I would really recommend it, the prices are great and so is the quality/ authenticity of the products! Really pleased that I ordered online!… Read Full Review

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★☆☆☆☆

“Do not trust this company”

Written on: 31/05/2016 by morander (1 review written)

I got what I paid for, delivered on time. So far, so good. But in addition I also got an endless flow of spam offering me new products in the same category. And, as if that wasn't enough, I was also subjected to credit card fraud. All in all, a high price for at 20 - 30 % discount… Read Full Review

Service Manager Sbg's Response to morander's Review

Written on: 02/06/2016

Dear Customer,

I regret to hear that you are not happy with our services.

To assist you better, would you please send an email to our customer service team to remove your address from the mailing list?

Regarding the transaction issue, please be advised that we take every transaction carefully, whenever if we receive any potential risk messages from the payment gateway, we would verify the payment to make sure the payment environment is safe for both of us.

However, I do sincerely apologize for any inconvenience that has caused you. I hope that we would serve you again in the near future.

Regards,

John
SmartBuyGlasses

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★★★★★

“Excellent!!!”

Written on: 30/05/2016 by Diana007 (1 review written)

So good, good money good quality... Come on time just the best!!!… Read Full Review

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★★★★★

“Brilliant service”

Written on: 30/05/2016 by steevw (1 review written)

I've been using Smart Buy Glasses for my monthly daily contact lens orders for about six months and not only are they cheaper than other internet sites but their service is amazingly quick and reliable… Read Full Review

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★★★★★

“best value in town”

Written on: 30/05/2016 by Colemans135 (1 review written)

Great value for money and very quick delivery.glasses well packaged and would definitely use Smart Buy Glasses again… Read Full Review

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★★★★☆

“Good selection and customer service. Fast shipping.”

Written on: 29/05/2016 by Claudia31 (1 review written)

My preferred contact lenses were in stock and shipped quickly. The discount codes offered were an added bonus and why I shopped with Smart Buy Glasses over its competitors. I would definitely purchase with them again and I would note the added rewards will help me return… Read Full Review

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