Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1646
85.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Excellent value for money”

Written on: 14/08/2016 by Kellyv283 (1 review written)

Great discounts, and site is very easy to use. Delivery is a bit slow, but if it's not an urgent need it's perfect. Sunglasses were a bit cricked and Customer Service informed me that can be expected, and advised to search by myself someone to adjust them, which is not ideal… Read Full Review

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★★☆☆☆

“No after sales”

Written on: 07/08/2016 by whSandoval249 (1 review written)

Nose pad came off after 3 months. Have been waiting for 4 months for replacement and get same reply every time they are waiting for their supplier. May be cheaper to buy initially but if I have to now buy new glasses it makes them very expensive. DO NOT BUY FROM THIS COMPANY… Read Full Review

Service Manager Sbg's Comment

Written on: 08/08/2016

Dear Valued Customer,

I do apologize for the inconvenience this caused you.

However, certain items do take longer to receive compared to others. If you can please send us an email, our Service Manager will be more than happy to see exactly what the issue is.

Have a great week.

Sincerely,
John
SmartBuyGlasses

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★★★★☆

“Does what it says. Price competitive”

Written on: 07/08/2016

Website was easy, price was very competitive. My only criticism would be that delivery was a bit slow, because the lenses were despatched from Italy. Now I know this I will allow a little more time… Read Full Review

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★★★★★

“Quality product with excellent service ”

Written on: 05/08/2016 by Jordyno234 (1 review written)

It's the only website (there are a lot of selection of top brand) I found what I really want. Quality product with good price. Also the service is excellent. Very happy shopping here. And highly recommend for anyone who want a good deal in style… Read Full Review

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★★★★★

“Schorching”

Written on: 03/08/2016 by 363Garrison (1 review written)

Cant believe the service. Half the price of my old supplier. Thought something was wrong but im well happy… Read Full Review

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★★★★☆

“Best place for contact lenses ”

Written on: 31/07/2016 by Morrison1987 (1 review written)

Been using this company for a couple of years and always find them to be reasonable prices exceptional service and one of the best suppliers of contact lenses l have used and l have tried several they are always on hand for any questions or worries l have can't see any reason why l would swap really happy with the service my only small issue which l can see why they have done it is you now pay for postage unless you spend about 40 pounds which if l buy monthly it hikes the price up quite ab… Read Full Review

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★★★★★

“I ordered contact lenses. They were delivered quickly...”

Written on: 31/07/2016 by Butcher128 (1 review written)

I ordered contact lenses. They were delivered quickly and are of good quality. Happy with everything… Read Full Review

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★★★★★

“Fantastic ”

Written on: 31/07/2016 by thMcDonald371 (1 review written)

I was looking for a pair of ray ban and I just google ray ban and smart buy glasses came up, I took the chance and order a pair and I must say they where delivered quick and there customer service was excellent and when I received my ray bans I was over the moon with then and I would definitely recommend smart buy glasses to my friends and family… Read Full Review

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★★★★★

“Sun glasses”

Written on: 30/07/2016 by Semajg30 (1 review written)

Excellent service and quality!… Read Full Review

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★☆☆☆☆

“It pays to pay!!!!! ”

Written on: 30/07/2016 by Crawford170 (1 review written)

I ordered my contacts as I thought oh £5 cheaper well next time I will pay normal .... It took over 4 wks for them to arrive when my normal supplier took 4 days. I called and emailed only to be told pack of lies each time even couldn't get their story straight when I Calle twice in same day hence won't be using this company again. It pays to pay they say and in this case it was correct… Read Full Review

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★★★☆☆

“Delivery far too slow”

Written on: 30/07/2016 by KoleHealy171 (1 review written)

You should make customers aware before they place If I had known… Read Full Review

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★★★★★

“No problems at all. Would use again.”

Written on: 30/07/2016 by jkDaly273 (1 review written)

Reasonably quick delivery. Product as advertised. Would use again and highly recommended… Read Full Review

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★★★★☆

“Daily contact lenses”

Written on: 30/07/2016 by Elianna361 (1 review written)

The website was user friendly and made an order easy to complete. The lenses arrived safely and correct. My only slight concern was the length of time it took to arrive and will need to factor that in with any future order… Read Full Review

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★★★★★

“Absolutely Brilliant”

Written on: 28/07/2016 by Debbiecat (1 review written)

Just received my third pair of specs from Smart Buy Glasses; so easy!… Read Full Review

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★★★☆☆

“great glasses, shame about the delivery service !”

Written on: 28/07/2016 by Yatesev335 (1 review written)

The glasses were ordered correctly, but it took approximately 5 different email conversations to get to the point where the delivery date could be established. The delivery company you used were hopeless. And at no time did it appear there was any direct communication between you and the delivery company. In the end they turned up unexpectantly....2 weeks late !!… Read Full Review

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★★★★☆

“Perfect pair of glasses”

Written on: 28/07/2016 by YiotaC (1 review written)

I'm a bit fussy and so when I ordered a pair of tortoiseshell style glassess and the splodges of lighter colour weren't very even they were happy to replace these with another pair. Obly downside is the length of time from order to receiving glasses - approx 3 weeks… Read Full Review

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★★★★★

“Excellent product and customer service”

Written on: 28/07/2016 by nyHanna319 (1 review written)

Great product, great price and superb customer service. There was a problem with the delivery of my glasses which was outwith the control of smart buy glasses but the cudtomer service department went over and above to try and rectify the problem. I wouldn't hesitate to recommend smart buy glasses and will use them again in future… Read Full Review

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★★★★★

“Excellent eyeglasses service!”

Written on: 28/07/2016 by eKitty (1 review written)

I have to admit I was dubious to order prescription eyeglasses online in case they did not fit well or something could get wrong with the prescription... But I am so glad I did! Their Costumer Service (which I contacted quite few times) was exceptional, my glasses arrived in perfect condition and probably the best prices online! (I did a research prior to ordering) I actually ordered few frames to try on first before settling to the one I own now and I love. Returned for free and got a prompt… Read Full Review

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★★★★★

“I am very satisfied with my purchase.”

Written on: 27/07/2016 by Carpenter79 (1 review written)

I would like to recommend to anyone who is interested to have sunglass to buy form smartbuyglasses.com which is reliable and genuine company… Read Full Review

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★☆☆☆☆

“Worst”

Written on: 27/07/2016 by Lower (1 review written)

Order glasses wrong ones arrived the returns label never worked because they had not payed there bill sent by Royal Mail at my cost still no glasses they email me every week to say there on way 4 weeks still no glasses… Read Full Review

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