Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.2 / 5
983
83.1% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“delighted with service”

Written on: 04/07/2015 by heidikr (1 review written)

Was very pleased to find the Ralph Lauren glasses I wanted at just a few pounds more than in the airport. Nice to get a free cleaning kit which comes in handy. Quick delivery time. Very happy all round… Read Full Review

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★★★★★

“Smartbuyglasses are great service ”

Written on: 03/07/2015 by kmKenney369 (1 review written)

Great service and great value… Read Full Review

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★★★★★

“Good lenses at the best prices”

Written on: 03/07/2015 by Smurfland (1 review written)

Having bought lenses from lots of different places using Smart Buy Glasses was worth a try. To be honest the first time it took over a week but the second order came quicker and the price is good well worth a try… Read Full Review

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★★★★★

“Great purchase, great service”

Written on: 03/07/2015 by nryoung (1 review written)

I ordered some authentic tortoise shell Ray bans and that's exactly what they were. They were cheaper than buying from the main site, the order came in very quickly and my girlfriend was very happy with her present. Would definitely recommend them… Read Full Review

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★★★★★

“Good service at a great price!”

Written on: 03/07/2015 by Colint106 (1 review written)

I was rather sceptical at first, especially as they took money from my credit card when I placed the order. And then they emailed me to say that my order was temporarily out of stock. But, again via email, they reassured me that my spectacles would be delivered within a further 7 days and gave me a tracking number. The order arrived on the day promised, well packaged and presented. Happy to recommend them to you… Read Full Review

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★★★★★

“Amazing Ray Bans”

Written on: 03/07/2015 by Toby1990 (1 review written)

I ordered a pair of Ray Bans and although I knew the quality would be great, I was thrilled with the accessories I received. Screw drivers, a cleaning kit and more. Everything I need for the upkeep of my glasses . Will use again!… Read Full Review

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★★★★☆

“Fantastic saving and a perfect pair”

Written on: 01/07/2015 by Boltontc84 (1 review written)

Ordered a prescription in Maui Jim glasses, had been quoted over 400 pounds by 2 local opticians. The savings made the wait of a couple of weeks worthwhile. Saved appx. 50 %… Read Full Review

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★★★★★

“Air Optix Coloured Contacts”

Written on: 01/07/2015

Really quick delivery and well packaged. Good guys to buy from. Good quality lenses… Read Full Review

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★★★★★

“excellent value”

Written on: 30/06/2015 by Madalyn345 (1 review written)

Products great value for money. Packaging a little bulky, but prompt delivery and will definitely be ordering again… Read Full Review

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★★★★★

“Good, Fast, Recomended”

Written on: 28/06/2015

Quickly received, cheaper than on other websites - same product + even got extra's (special cleaner liquid & cloth + screwdriver for loose frame screws). Would recommend!… Read Full Review

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★★★★★

“Great value”

Written on: 28/06/2015 by pbMedeiros262 (1 review written)

I ordered contact lenses. I have been buying the same brand if contact lenses for years and these are the cheapest I have found. They arrived promptly and had free delivery. I'll be using this company again… Read Full Review

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★★★★★

“Great value”

Written on: 28/06/2015 by Ashbybm1976 (1 review written)

By the far the best value that I could find on the web and also had the widest range for the particular brand (Salice) that I was interested in. I ordered on the 26th, shipped on the 30th and arrived on the 5th via tracked delivery service. Great comms kept me informed all the way… Read Full Review

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★★★★★

“specs for cycling”

Written on: 28/06/2015

Bought specs for cycling son at his request. he is really pleased and glasses lived up to expectation. prompt delivery with no problems… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 28/06/2015 by Adonis54 (1 review written)

Took numerous attempts to get a response from company in order to get them to honor their 'Best Price Guarantee.' They do not answer emails or respond to callback request. Great until you need customer service and then you'll wish you purchased elsewhere… Read Full Review

Service Manager Sbg's Comment

Written on: 29/06/2015

Dear customer,

Taking the advantage of our global supply chain, we are offering a better service of "Best Price Guarantee". We currently don't have delays or issues for email response and phone service, probably our replies were filtered as spam, would you please send your order number to our service manager so that we could double check if we need to assist you further? Thanks!

Yours,
SmartBuyGlasses

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★★★★★

“Carrera sunglasses ”

Written on: 28/06/2015 by 1956Davidson (1 review written)

Very well priced compared to other online outlets. Swift delivery and a great service. Would not hesitate to recommend to others… Read Full Review

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★★★★☆

“Very happy with the service ”

Written on: 28/06/2015 by Reidn313 (1 review written)

Good price, speedy delivery and a happy wife!… Read Full Review

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★★★★★

“Ordered two pairs from here now...GENUINE & VERY GOOD...”

Written on: 27/06/2015 by Leonardlq352 (1 review written)

Couldnt find the pair I wanted anywhere else. And the price for the same pair of sunnies in other colours were way higher than Smart Buy Glasses. I was suspicious. You have to pay for delivery which is not cheap BUT the deliver method is high quality, track-able and efficient. Free spray cleaner and extra cloth too. Not sure how they do it, but they do… Read Full Review

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★★★★☆

“Very good service”

Written on: 27/06/2015 by 14Kane (1 review written)

I found the service to be very good with speedy delivery. The website is good looking and very easy to use. Paying for goods through PayPal is a plus also… Read Full Review

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★★★★★

“Excellent ”

Written on: 27/06/2015 by Marenf93 (1 review written)

Excellent customer service and product. Kept informed of order rogues at all times. Very pleased… Read Full Review

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★★★★☆

“Contact Lenses from Smart Buy Glasses”

Written on: 27/06/2015 by ByronPenn (1 review written)

I've just re-ordered my third or fourth set of contact lenses from Smart Buy Glasses. Really pleased with the service. Delivery within a few days and prescription correct. A fair bit cheaper than Tesco Opticians and delivered to the door rather than collecting in store or paying a delivery charge. And they email you to remind you to re-order before your current stock runs out - really helpful… Read Full Review

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