Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1322
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Good service”

Written on: 12/01/2016 by Cragtay (1 review written)

Very happy with my glasses , I was worried how they would look just buying online but the pictures must be very good for sizing etc cos they fit amazing . Also the extra thin versions are very good for my prescription… Read Full Review

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★★★★★

“Recommend purchasing contact lenses online”

Written on: 12/01/2016 by Mariah263 (1 review written)

Easy experience and very happy with the product that arrived; supplied correctly. Ordered online here because of the reasonable prices and free shipping, and will continue to order. Thankyou!… Read Full Review

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★★★★☆

“Great Value”

Written on: 12/01/2016 by Davis93 (1 review written)

Lenses delivered on time. Well packed. Excellent service. What more can I say?… Read Full Review

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★★★★☆

“Happy with purchase ”

Written on: 11/01/2016

I'm happy with my purchase, ordered frames omly on Sunday and they were delivered the following Thursday, my partner even went on to order a pair of grames for himself after Christmas and they were delivered before new year. Happy customer I'm even going to purchase a pair of sunglasses. Thanks smartbuyglasses… Read Full Review

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★★★★★

“Sports glasses”

Written on: 11/01/2016 by paulngriffiths (1 review written)

Brilliant service, the glasses I ordered arrived quickly, were of great quality and came with a range of accessories. The price was much better than high street, and in reality it took no longer… Read Full Review

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★★★★★

“Fast, efficient and very well priced”

Written on: 11/01/2016 by Averie124 (1 review written)

I estimate that I saved around £175 by using this company. The website was easy to use and I received my glasses in a matter of days. I will definitely be using them again… Read Full Review

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★★★★★

“Better than I expected.”

Written on: 11/01/2016 by FrederickO'Neill (1 review written)

Unsure as to what to expect but my Ray Ban's arrived and exceeded my expectations in terms of service and quality.Prescription lenses were spot-on!… Read Full Review

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★★★★☆

“Really happy with product.”

Written on: 11/01/2016 by poBurgess11 (1 review written)

Exactly what I wanted as a gift for my son. Really quick delivery. Will use again. I am also happy to recommend to my friends and family… Read Full Review

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★★★★★

“Ray ban aviator glasses ”

Written on: 11/01/2016 by Pari9791 (1 review written)

User this site for the first time and very happy with the price, quality and service. It was a gift but turned out to be perfect Xmas gift so thank you for making it successful purchase for someone I love. Will definitely use this site again… Read Full Review

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★★★★★

“Very good customer service”

Written on: 11/01/2016 by ld002e8r8r (1 review written)

Very impressed with level of support when my order wasnt a good fit… Read Full Review

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★★★★★

“GOOD SERVICE, QUALITY GLASSES”

Written on: 11/01/2016 by Patriciaw479 (1 review written)

The glasses I ordered were delayed, but the company kept me informed and offered me a 5% discount, so I was very pleased with the service. The glasses themselves are lovely, really good quality and stylish… Read Full Review

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★★★★★

“GOOD SERVICE, QUALITY GLASSES”

Written on: 11/01/2016 by Patriciaw479 (1 review written)

The glasses I ordered were delayed, but the company kept me informed and offered me a 5% discount, so I was very pleased with the service. The glasses themselves are lovely, really good quality and stylish… Read Full Review

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★★★★☆

“Great”

Written on: 11/01/2016 by 202Sandoval (1 review written)

does exactly what is says on the tin. Good quality, reliable delivery time and accurate prescription… Read Full Review

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★★★★★

“Excellent!”

Written on: 11/01/2016 by Jaquesy1 (1 review written)

Very quick delivery. Very well packed. Good communication concerning delivery. Brilliant price. Would definitely recommend to anyone. Thanks!!!… Read Full Review

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★★★★★

“I'll Be Back!!!”

Written on: 11/01/2016 by MandyCarl (1 review written)

I ordered my 1st pair of Gucci prescription glasses just before Christmas and was so surprised they arrived 8 days later, even over the Christmas period. From placing the order, every stage of ordering online was simple and easy. From uploading my prescription, to communication, to , to price!!. I shall never buy my glasses my glasses anywhere else other than Smart Buy Glasses and I will highly recommend to all my friends. Thank you so much… Read Full Review

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★★★★☆

“Maui Jim Haleakala Polarized Sunglasses”

Written on: 11/01/2016 by npAbbott85 (1 review written)

Perfect fit and great lenses, we've tried every kind of Designer sunglasses but Maui Jim's beat every one of them hands down because of the quality of the lenses. Money well spent! … Read Full Review

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★★★★★

“Designer glasses at a great price”

Written on: 11/01/2016 by Lanceb1980 (1 review written)

Bought Versace glasses on 23rd December delivery arrived within 3 working days which was excellent as over the Christmas period. Very happy with the item bought as saved £200 compared to the exact glasses which were in the opticians in the high street. I didn't buy lenses as 1st time with verifocals, but will consider next time. Already referred family & friends to the website. Great service… Read Full Review

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★☆☆☆☆

“Prescription false. Incorrect/unprofessional service. ”

Written on: 11/01/2016 by Jjpcritch (1 review written)

Prescription doesn't work. Eyesight worse… Read Full Review

Service Manager Sbg's Response to Jjpcritch's Review

Written on: 12/01/2016

Dear Customer,

I regret to see the prescription lens issue you have experienced.

We guarantee 100% satisfaction on our prescription lens, would you please email your order ID to our service manager?

We will resolve the issue for you as soon as possible.

Sincerely,
John

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★★★★☆

“All fine”

Written on: 07/01/2016

Ordered contact lenses from the site several times, arrived on time, reasonable price. Email reminder when I need to rebuy which is handy… Read Full Review

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★★★★★

“This company is nothing short of BRILLIANT!! :) thank...”

Written on: 06/01/2016 by sujikim1410 (1 review written)

This company has been absolutely brilliant through the entire process. I had initially ordered glasses which came in TWO days but unfortunately, I had ordered the wrong ones and I needed to exchange this. However, there was no returns information on the website so I had to contact them direct. They got back to me the very next day by calling me back and even responded to the live web chat! One of the team members at customer service informed me that she would personally see to it that this… Read Full Review

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