Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.1 / 5
794
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Fast and reliable service”

Written on: 18/04/2015 by naWelch261 (1 review written)

A HUGE range of products to chose from and prices are reasonable. Item as described. Warmly recommended!… Read Full Review

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★★★★★

“Great, low cost service”

Written on: 18/04/2015 by Frankp1965 (1 review written)

My glasses were a third of the price compared to high street shops and delivery was fast. They arrived in perfect condition and I've had no problems so far… Read Full Review

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★★★★★

“Great service”

Written on: 18/04/2015 by Gibson137 (1 review written)

Order arrived as promised with no problems would recommend to others… Read Full Review

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★★★★★

“Third time of buying glasses, excellent service.”

Written on: 17/04/2015

Great service, glasses as expected with no nasty surprises. I would recommend Smart Buy Glasses as a company to anyone wanting frames at discounted prices… Read Full Review

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★★★★★

“Oakley Stockholm Goggle”

Written on: 17/04/2015 by Cloabbott123 (1 review written)

Order came within a week of purchasing, the price was the cheapest I had seen and the goggles are fantastic. I used them when I went skiing/snowboarding to Andorra and the lense was great for both dull, raining and sunny conditions. They look fantastic on, and I had many compliments on them. I cannot complain… Read Full Review

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★★☆☆☆

“Poor Customer Service”

Written on: 16/04/2015

Very disappointed. Not the first company I have purchased this type of item from online, but definitely the worst. firstly the claim was that my order had fine not been received although the bak statement clearly indicated payment had been made. The enquiry to search for the order was based on the order reference which had not been sent. after tracing it through the email address finally admitted it had been received. Subsequent information did not arrive until chased. Order took approximately… Read Full Review

Service Manager Sbg's Comment

Written on: 17/04/2015

Dear Valued Customer,

Thank you for your feedback.

We sincerely apologize for any inconvenience caused. Kindly contact our service manager for us to help you resolve the situation.

Once again our apologies for the inconvenience caused.

Best Regards,
Smartbuyglasses

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★★★★★

“Fantastic service, thank you!”

Written on: 16/04/2015 by glenshaw1003 (1 review written)

I decided to buy a pair of prescription cycling sunglasses from SmartBuyGlasses and am very happy I did. The customer service regarding what type of lenses I should get was very helpful and ensured I wasn't in any doubt when purchasing the lenses I got. The delivery was fine, maybe a few days later than I expected, but still in time for the weekend. The sunglasses themselves are perfect! They fit perfectly, feel great and look amazing - I couldn't be happier! I highly recommend buying your… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 16/04/2015 by Fegan5555 (1 review written)

Quick delivery and perfect product. Will use again and would definitely recommend!… Read Full Review

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★★★★★

“Quality products-Great customer service ”

Written on: 16/04/2015 by savvas80 (1 review written)

Authentic products...great customer service and amazing offer.....Really loved the complimentary gifts received with my order.... … Read Full Review

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★★★★★

“I love my glasses”

Written on: 16/04/2015 by A_Diaz (1 review written)

The glasses were exactly what I was expecting. I have always wanted some designer frame for my prescription glasses, and this website was the best I could find. I was impressed how fast my glasses arrived. Thank you :-) Very pleased with my purchase, I totally recommend it… Read Full Review

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★★★★☆

“Excellent glasses”

Written on: 16/04/2015 by Parry123 (1 review written)

I went for the Polaroid sunglasses for my 4 year old son. Had two thoughts whether to go for white or black one but finally selected the white ones. The product is very good and original with case. Also received free lens cleansing kit which is not of use to me along with a handy screwdriver which is quite useful. All in all very pleased with the product. However the delivery time can be better… Read Full Review

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★★★★★

“Brilliant Service.”

Written on: 16/04/2015 by robertscl1 (1 review written)

I had never used an online glasses company before and so i was a bit worried that the service would not be good. I needn't have worried. I did not have a standard lens but I received brilliant customer service and found out that this was no problem. Fast service, fast delivery and my designer frame was a lot less than on the high street. I have already recommended smart buy glasses to my friends… Read Full Review

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★★★★★

“Moist Contact Lenses”

Written on: 16/04/2015

These lenses were the exact same ones that I got from Boots but were considerably cheaper with free posting!… Read Full Review

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★★★★★

“Really statisfied”

Written on: 15/04/2015 by bmFarley1945 (1 review written)

I've boaght Gucci 3713 D28 Black 3713S Square Sunglasses from smartbuysunglasses.co.uk . Really pleased with company response and communication. The glasses was shipped with DHL and come within one week. I was a little scared that the glasses was shipped from China, i wrote an email to the company and than i 've got this reply ( understand your feeling and concern. Kindly be advised that we have several logistic facilities around the world located in Hong Kong, Germany, Italy, Australia and… Read Full Review

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★★★★★

“Very happy”

Written on: 11/04/2015 by 50Stout (1 review written)

The glasses took some time as I gasnt realised they were coming from Hong kong and they were out of stock. But since they arrived they've been perfect and everyone loves them includung me!… Read Full Review

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★★★★★

“Best for shoppinng!”

Written on: 11/04/2015 by Rodriguezqg364 (1 review written)

Delivery was very fast, and prices was good as well. I'd like to purchase again when I need contact lenses… Read Full Review

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★★★★☆

“quick service”

Written on: 08/04/2015 by Alia462 (1 review written)

quick service. product was as specified… Read Full Review

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★★★★★

“Really easy to use site and very speedy delivery ,...”

Written on: 05/04/2015 by vrRhodes492 (1 review written)

Really easy to use site and very speedy delivery , product is beautiful and great quality… Read Full Review

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★★★★★

“Excellent quality and price”

Written on: 05/04/2015 by MadeleineMerritt (1 review written)

Bought the cheapest contact lenses without compromising the quality. Free delivery was jelly on the top. I shall happily order again… Read Full Review

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★★★★★

“Lens - Dailies”

Written on: 05/04/2015 by eyGalloway274 (1 review written)

Really good price and arrived within 3-days. Will be ordering next batch soon… Read Full Review

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