Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.2 / 5
988
83% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Perfect”

Written on: 20/07/2015 by kieranos (1 review written)

Prompt delivery of genuine Raybans. Would definitely recommend this site… Read Full Review

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★☆☆☆☆

“Total chaos”

Written on: 20/07/2015 by Alexus327 (1 review written)

These lenses took an age to deliver. They were coming from Italy! Nobody mentioned that and the sustomer response was rubbish. They were not the cheapest and the fiasco of shipping them from Italy meant that I spent time and money getting them forwarded to my travel destination. How long should it take to dleiver a box of lenses? Not 2 weeks! Totally clueless organisation and they will never get another penny of my money… Read Full Review

Service Manager Sbg's Comment

Written on: 20/07/2015

Dear Customer,

I regret to hear that the delivery time didn't meet your expectation, in order to serve our customers in the world, we have several logistics located in Italy, USA, Hong Kong and Australia. We use courier express service to ship every of our orders in order to offer a fast delivery, if any specific issue happened to your delivery, feel free to contact our service manager and we will resolve the issue in every way we can!

Yours,
Andrea

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★★★★★

“Great Priced Ray Bans”

Written on: 19/07/2015 by Johnbird113 (1 review written)

After finding the sunglasses i wanted on the high street i found smartbuygalsses after a google search. Very pleased i did! After a web chat with one of the customer service reps who assured me the glasses would arrive before i left for a holiday i proceeded with the order. Glasses arrived on time perfect condition and a great saving on the high street price. Would definitely recommend… Read Full Review

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★★★★★

“Fast service, good price, great product”

Written on: 19/07/2015 by Bradshawki262 (1 review written)

My optician recommended I try Total One lenses. They were more expensive than my usaul lenses, but Smart Buy Glasses had the best price - and having tried them they are well worth the extra. My eyes are more comfortable and don't look red after I have been wearing them. They don't dry out nearly so much. The service was super fast - not like my previous supplier. I will be reordering! Thank you… Read Full Review

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★★★★☆

“Good value for money”

Written on: 19/07/2015 by DayamiDonovan281 (1 review written)

The pair of glassed was delivered on time. Lensed seem good quality and of course price was much lower than high-street shops. Downside is the fact that you need to fit the frame to your face on your own and obviously the risk of getting wrong the prescription. I would definitely use them again… Read Full Review

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★★★★★

“Very happy ”

Written on: 19/07/2015 by Skylars437 (1 review written)

I saved 80 pounds compared to buying the same sunglasses in the shop. Order arrived quickly. No issues at all. Very happy… Read Full Review

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★★★★★

“contacts fast delivery”

Written on: 18/07/2015 by PennySim (1 review written)

No fuss, Super-efficient delivery within a couple of days of ordering my contact lenses. Recommended… Read Full Review

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★★★★★

“Great service”

Written on: 17/07/2015 by seanyp (1 review written)

Was a bit dubious at first and done quite a bit of shopping around but was really pleased with the great price and speed of delivery. Sunglasses are top notch and would definitely recommend to a friend… Read Full Review

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★★★★★

“Excellent Service”

Written on: 17/07/2015 by Recretia (1 review written)

I needed my sunglasses within 5 days and I couldn't establish 100% whether or not Smart Buy Glasses had them in stock..... so at 7am in the morning I clicked on Chat and had a response..... Fantastic, so early in the morning, I was really impressed. the agent was efficient and checked their stock records and advised that yes, they were in stock. Fantastic.... I received the glasses within two days. Relieved. Great service, speedy delivery and I just love my glasses, at a lower cost than… Read Full Review

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★★★★★

“great service. quick delivery”

Written on: 17/07/2015 by Ahmedl140 (1 review written)

Definitely recommend this company. Great service. Future discounts offered. Quick delivery with tracking numbers… Read Full Review

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★★★★★

“reasonably priced contacts fast delivery”

Written on: 17/07/2015

Great service and reasonable prices would definitely order again… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 08/07/2015

My contract lenses were a really good price and they arrived pretty fast so I was really pleased… Read Full Review

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★★★★★

“Quick Easy Quality”

Written on: 07/07/2015 by HappyCustomer0987 (1 review written)

Very good service! Significantly cheaper then high street prices like selfridges. (£205 in Selfridges and £90 ish on their site). Free speedy delivery No complaints highly recommend… Read Full Review

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★★★★★

“very quick”

Written on: 06/07/2015 by chCarey140 (1 review written)

my sun glasses arrived very quickly and in perfect condition with great follow up from Smart Buy Glasses,they were also at a much better price than any shops i looked in for same make and style etc… Read Full Review

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★★★★★

“Very fast shipping and great prices”

Written on: 06/07/2015 by arun94 (1 review written)

Like I said in the title, I've got the glasses in a very short time considering that they came from Italy. Got them cheaper than other stores… Read Full Review

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★★★★★

“Fantastic retailed, highly reccomended.”

Written on: 06/07/2015 by JMears (1 review written)

Over the last year I have purchased two pairs of Ray Ban sunglasses from this retailer for both my partner and myself. We have been impressed with the ease of purchase, the updates on the delivery process and of course the sunglasses. I would definately use them again and recommend them to anyone wishing to but quality designed sunglasses ant a great price with great service… Read Full Review

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★★★★★

“Ray ban aviator”

Written on: 06/07/2015 by Smithig479 (1 review written)

The product came without much hassle, the glasses are not knock offs and it's a trusted site… Read Full Review

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★★★★★

“top quality products”

Written on: 06/07/2015 by Aracelic397 (1 review written)

Very happy with delivery time and sunglasses but most of all very reasonable price… Read Full Review

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★★★★★

“Best Site for ray bans ”

Written on: 06/07/2015 by JaylenPeck (1 review written)

best prices on the Internet for genuine Ray bans,fantastic deal would definitely recommend to all my friends… Read Full Review

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★★★★★

“Bought had to find frames ”

Written on: 05/07/2015 by 203Mason (1 review written)

Was looking for a specific type of frames I couldnt get anywhere else it seemed. Found this site, they had them in stock and with 15 working days I had a new pair of specs!… Read Full Review

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