Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.8 / 5
74% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Smart Glassen ”

Written on: 05/09/2014 by benjamingil (10 reviews written)

Hello guys. I got some glases, and glasses framse from Smart Byu Glasses, and i liked it. I was affraid that they will break my order, but my order was delivred safe and undamaged. The products are great. aND THE VARIETY OF PRODUCTS IS AWESOME. I have nothing to complain about this shop. Woul like to use theis services again soon. I will, also recommend this shop to my friends. Do not hesitate, guys, to get so glasses from here. Easy and pretty… Read Full Review

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★☆☆☆☆

“damaged product and FAKE! Not genuine! ”

Written on: 05/09/2014 by amMunn1982 (1 review written)

Received the product after 2 weeks. When I opened the packaging it was damaged, what do you except when it's coming from China. Also I released the logo on the side of the frame the logo was pealing off. Genuine products don't do this. Cheap quality products. I recommend do not buy from this site!! And STOP harassing me with the emails!!… Read Full Review

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★★★★☆

“I ordered some glasses for a friends birthday, they...”

Written on: 05/09/2014 by Emiliano408 (1 review written)

I ordered some glasses for a friends birthday, they were delayed due to stock issues, however once they arrived they were in great condition and just what they said would be there, the glasses cleaning kit and all. Very good service for a great price!… Read Full Review

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★★★★★

“ray bans”

Written on: 05/09/2014 by Millervv441 (1 review written)

Loved my ray bans feel great look great cannot fault them service was 1 st class thankyou… Read Full Review

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★★★★★

“Exception!”

Written on: 05/09/2014 by DylanHowe (1 review written)

Clubmasters arrived as promised, good communication throughout and these are one cool pair off glasses,thanks. … Read Full Review

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★★★★★

“Great shades, fantastic service and at the lowest price”

Written on: 04/09/2014 by julie.fisher.509511 (1 review written)

I bought some Carrera's and they arrived promptly and were the best price on the internet, they even threw in a handy little glasses screwdriver and cleaning set. I would recommend these people to buy your glasses from, you can't go wrong! Great service guys, thanks so much. … Read Full Review

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★★★★★

“Great value Ray Ban sunglasses ”

Written on: 04/09/2014 by stevencatling (1 review written)

Searched Google and found this site. Excellent value and great customer service. The sunglasses arrived quickly and my wife is very pleased with them. Much cheaper compared to the high street shops. I would use the company again when I am next shopping for new sunglasses ☺… Read Full Review

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★★★★★

“The only way to buy!”

Written on: 03/09/2014

The simplest to use website with a fantastic selection. Absolutely no hassle ordering and swift despatch. There really is no point in buying any other way!… Read Full Review

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★★★★★

“Very easy transaction!”

Written on: 03/09/2014 by OmariCoyle396 (1 review written)

The whole exoerience buying my new sunglasses was very straight forward and painless. I couldn't find a better price online for the Ray Bans which I was looking for. They arrived quickly and I am more than happy to recommend the company… Read Full Review

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★★★★★

“easy to use website, quick delivery, value for money.”

Written on: 03/09/2014 by bethevans (1 review written)

Excellent service, a very easy to use website but very secure to. The delivery was very quick and the product exceeded expatiation. Would defiantly use this site again… Read Full Review

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★★★★☆

“Product as described! Good service! But slight delay”

Written on: 03/09/2014 by Proctorwd494 (1 review written)

Product as described, so happy with purchase. Good service, there was a slight delay in delivery but was informed and constantly updated via emails… Read Full Review

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★★★★★

“Very easy to deal with.”

Written on: 03/09/2014

I ordered some Persol sunglasses which were not in stock. SBG explained the issue well and forecast a wait time and offered a refund in lieu. I did want these particular glasses and confirmed the order. I was kept informed throughout and the glasses arrived well within the forecast timescale. They were also very significantly cheaper than any other retailer I looked at, arrived very well packed and with a free lens cleaning set. In my view the whole process was just what online retailing… Read Full Review

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★★★★☆

“Exceeded all expectations”

Written on: 03/09/2014 by niAtkinson171 (1 review written)

Genuine reviewer here! After considering the cost of a new pair from the high street, I looked online and found SmartBuyGlasses. I was quite weary at first - as I thought it a bit too good to be true - but was a surprised at the excellent cost, quality of this legitimate company and my glasses! My lenses and glasses all came through with no hassle. Lots of follow up e-mails too to check whether things were OK (including this review prompt), so props to their customer service. All in all, there… Read Full Review

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★★★★★

“Great product and service”

Written on: 03/09/2014

I bought a pair of RayBan sunglasses. The price was highly competitive and the service excellent. I recommend this company unreservedly… Read Full Review

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★★★★★

“Great service and quality”

Written on: 03/09/2014 by KN4JT (1 review written)

I ordered 2 pairs of Ray Bans as I couldn't decide which I preferred. Both arrived super fast and were excellent quality at a really reasonable cost. I returned 1 pair which was quick and hassle free and was refunded quickly with no problems. This is a high quality retailer and would definitely recommend. Thank you… Read Full Review

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★★★★★

“Love my michael Kors shades”

Written on: 01/09/2014

I'm so happy with my glasses. I bought a pair of Michael Kors rose gold aviators. Fantastic price and fast delivery plus a free sunglass cleaning kit!! Anoushka… Read Full Review

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★★★★★

“Good communication and returned frames refunded promptly”

Written on: 16/08/2014 by NicoMacMillan372 (1 review written)

I placed an order with this company before reading the reviews here and then, on finding this site, I was a little nervous. In the event I had nothing to worry about. I ordered 2 frames with the intention of sending one back. The delivery was a little slow compared to other online retailers, but when I wrote to them to check on progress I had prompt responses and they were very helpful saying I could change my delivery address if necessary (I was worried they might not get to me before I… Read Full Review

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★★★☆☆

“Not bad...”

Written on: 28/07/2014 by Braydens397 (1 review written)

Very very slow delivery, waited more than two weeks to get the glasses . Original though and very cheap so worth waiting… Read Full Review

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Service Manager Sbg's Comment

Written on: 15/08/2014

Thank you for your feedback!

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★★★★★

“Excellent ”

Written on: 27/07/2014 by 91Willis (1 review written)

At first, I was a little skeptical about buying prescription glasses online, specially when it came to the size of the frames. So I had to do some homework on my part. But besides that, you just send them the prescription and select a frame, and it all gets delivered. Really happy with the service and the product. I spent like £230 on a tag heuer frame, so I was a little worried. But once I got them, I was really pleased. I will order again from smartbuyglasses… Read Full Review

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★★★★★

“Brilliant Hassle free”

Written on: 26/07/2014 by Stanleyrt189 (1 review written)

I researched these glasses for ages before I bought these.I settled on them as they were a good price but also you gave a pair of glasses to people in Africa. I felt I was getting what I wanted for my daughter and giving to someone else. Brilliant quick delivery. Daughter delighted with the glasses too… Read Full Review

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