Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1466
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Wonderful service and value”

Written on: 08/04/2016

I'd seen these sunglasses in Selfridges at somewhere around £230, and loved them, and them found them on here for such a better price. The glasses themselves are wonderful. No marks or weirdness anywhere. Just perfect… Read Full Review

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★★★★★

“Why would you pay more when you could pay less for...”

Written on: 08/04/2016 by missmaya (1 review written)

I ordered some D&G from smart buy, they didn't have them in stock yet I got them 2 weeks later, very fast considering they come all the way from Asia! Since I was given the shipping tracking code, I could check where they were when I wanted. I spoke to someone on their chat and they were very helpful. The sunglasses arrived in perfect condition and are authentic. It's the second time I buy from them and I will continue to do so. Great customer service and item as described and perfectly… Read Full Review

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★★★★★

“Great”

Written on: 08/04/2016 by MickRead (1 review written)

Can't fault the service or quality or price. The best I could find anywhere. Terrific!… Read Full Review

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★★★★★

“confidence,i like it.”

Written on: 08/04/2016 by EvelinBurke119 (1 review written)

confortable.i can use it all days… Read Full Review

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★★★★★

“Good source of glasses. Happy to have found it!”

Written on: 05/04/2016 by CristianMurray181 (1 review written)

I tried with one pair of corrective glass frames and all good. Great price and ok delivery time. Maybe it takes a while to get - mine arrived in a bit over a week, but hey, the price was amazing. Next I went for a pair of sunglasses on sale and to my surprise I got and additional discount from points for the previous purchase. Very happy with the two pairs!… Read Full Review

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★★★★☆

“Good service and excellent prices but oreder...”

Written on: 05/04/2016 by Esther224 (1 review written)

Good service and excellent prices but oreder turnaround time could be better… Read Full Review

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★★★★☆

“the overall of the product is pretty good and the...”

Written on: 04/04/2016 by Myrick467 (1 review written)

the overall of the product is pretty good and the delivery is fast. a good online shopping experience!… Read Full Review

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★★★★☆

“prompt and reliable service”

Written on: 01/04/2016

This is a great service, I received my contact lenses promptly, well packaged and good quality lenses, I have since re ordered as it is good value for money… Read Full Review

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★★★★★

“Glasses arrived soon. Good purchase, quality and price”

Written on: 01/04/2016 by 243Silva (1 review written)

Glasses arrived soon. Good purchase, quality and price… Read Full Review

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★★★★★

“great service”

Written on: 01/04/2016 by AriellaWoodruff (1 review written)

I ordered my contact lenses and they arrived very quickly… Read Full Review

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★★★★★

“Brilliant value”

Written on: 01/04/2016 by Fowlerdg488 (1 review written)

This is the second pair of prescription glasses I have bought and they continue to be fantastic value for money. The same frames are nearly three times the price in shops and the service is excellent. I have never had to wait long for my glasses and am able to track the progress on line. I would highly recommend them, and have done as friends have used them as well!… Read Full Review

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★★★★☆

“Very efficient, easy ordering.”

Written on: 01/04/2016 by Vogelsm1964 (1 review written)

Easy to order, contact lenses arrived within 3 days and a big saving on high street contact lens prices. Only niggle is loyalty discount system did not work on last order and had to email a couple of times to get sorted. Other than that a very easy and efficient way of ordering my contact lenses… Read Full Review

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★★★★★

“Excellent Value,good service and easy ordering make it...”

Written on: 31/03/2016 by D614iana (1 review written)

It is great you have improved your service,used to have to wait days for an order now just 4 days.Your easy to use web site is good too. Had a problem with an order recently when I ordered the wrong thing and it was good to use the chat line , the girl on the other end was very paitient and helpful… Read Full Review

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★☆☆☆☆

“Deceptive”

Written on: 31/03/2016 by 161Monroe (1 review written)

Ordered prescription glasses that were in stock according to the website. I paid for them when ordered and 10 days later I recieved an email saying they were discontinued. It's been a couple of days and I have not yet been credited for these. I am opening a dispute in PayPal. Please don't waste your valuable time and money on a company that cannot be honest. I understand an out of stock may happen sometimes but to wait 10 days to inform you and then not immediately refund your… Read Full Review

Service Manager Sbg's Comment

Written on: 31/03/2016

Dear Customer,

Thanks for your review.

My sincerest apologies for the stock issue regarding your order.

On rare occasions, manufacturer discontinues a product before we are able to remove it from our website. I apologize for the delay and confusion this may have caused you.

Would you please use our contact details under the tab of "Overview" to forward your order ID to our service manager, we will make sure you will receive the full refund without any issue.

Sincerely,
John
SmartBuyGlasses

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★★★★★

“Very helpful and understanding staff member. Kept in...”

Written on: 30/03/2016 by Persoljohn (1 review written)

Very helpful and understanding staff member. Kept in touch with emails and enabled a very pleasant buying experience. Quality frames at excellent price. Thank you!… Read Full Review

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★★★★★

“Smart Buy Glasses - Quality Service, great prices ...”

Written on: 30/03/2016 by daveyoggy (1 review written)

Large selection of products at competitive prices, easy to interact with and fast/trackable delivery service. Would definitely use again! From a very satisfied customer… Read Full Review

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★★★★★

“MyDay Daily Disposable 30 Pack ”

Written on: 30/03/2016 by 1952Farrell (1 review written)

Excellent product, delivery and service. Highly recommend… Read Full Review

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★★★★★

“Great service”

Written on: 30/03/2016 by JuditD (1 review written)

Orders are shipped very quickly. Communication is fantastic, they send emails in every stage from the order to delivery. They have money back guarantee and a super bonus system. Their website can be searched very easily and I can save the items I purchased, for the next time. Shipping is free. Strongly recommended… Read Full Review

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★★★★★

“Trusted company”

Written on: 30/03/2016 by Rubyrhubarb (1 review written)

Super fast delivery, kept up to date on the process from order to receiving the glasses, via regular emails. The actual glasses are just beautiful and I have people comment on how striking they are daily. Would 100% recommend buying from smartbuyglasses!… Read Full Review

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★★★★★

“Fast and easy”

Written on: 29/03/2016 by DwayneRoberts77 (1 review written)

I ordered a pair of Persol sunglasses and am very pleased with the process and service I received. I was concerned as I hadn't used SBG previously but everything was fine, fast delivery, well priced and great glasses. I will look here next time I'm looking for optical products… Read Full Review

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