Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1531
86.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“best value in town”

Written on: 30/05/2016 by Colemans135 (1 review written)

Great value for money and very quick delivery.glasses well packaged and would definitely use Smart Buy Glasses again… Read Full Review

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★★★★☆

“Good selection and customer service. Fast shipping.”

Written on: 29/05/2016 by Claudia31 (1 review written)

My preferred contact lenses were in stock and shipped quickly. The discount codes offered were an added bonus and why I shopped with Smart Buy Glasses over its competitors. I would definitely purchase with them again and I would note the added rewards will help me return… Read Full Review

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★★★★★

“Great Price and Service”

Written on: 29/05/2016 by Jermainet455 (1 review written)

Great glasses at a wonderful price and fast deliver. I am very happy with it… Read Full Review

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★★★★★

“Easy Shopping”

Written on: 28/05/2016 by Justice490 (1 review written)

Seamless experience,got what I wanted, when I wanted them at the price I was happy to pay. What else could you want… Read Full Review

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★★★★★

“Its one of my favorite online site, Thank you very much. ”

Written on: 28/05/2016 by DamonDonahue (1 review written)

Its one of my favorite online site, Thank you very much… Read Full Review

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★☆☆☆☆

“Really bad quality”

Written on: 27/05/2016 by Janetm18 (1 review written)

I bought some prescription rimless Tag Heuer glasses. The glasses had not been finished properly, the screw ends had not been trimmed or capped with what comes from Tag Heuer. The lenses were of extremely poor quality, so much so I had to spend a chunk more money in the UK to have decent lenses put in them. So rather than being cheap for the same quality, what I ended up having was a pair of poorly put together glasses with poor lenses that I ended up spending more on. Next time I shall pay the… Read Full Review

Service Manager Sbg's Comment

Written on: 30/05/2016

Dear Customer,

I do sincerely regret to hear that the glasses don't meet your expectation.

Please don't worry, as advertised, we offer 100 Day return policy, to assist you better, please feel free to contact our customer service in order to have them returned or replaced. We will resolve the issue to your 100% satisfaction.

Regards,

John
SmartBuyGlasses

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★★★★★

“GREAT VALUE DESIGNER GLASSES”

Written on: 27/05/2016 by Lorelaix188 (1 review written)

Great value and excellent customer service would highly recommend. bought ted baker glasses and they were so much cheaper than the pair i recently bought from boots yet the quality was just the same and the care kit with cleaner was such a nice touch. Will be buying some more soon, just be patient because they do have to come a long way but were packaged so well. thank you smart buy glasses… Read Full Review

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★★★★★

“Recomended!”

Written on: 27/05/2016

Fast delivery! High quality products! Itens as described. Well packed. Try!… Read Full Review

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★★★★☆

“its perfect”

Written on: 27/05/2016 by 98Stevens (1 review written)

I bought Dsquared2 DQ5178-001 - size 52 | Frame Only . the item was perfect,there was a problem with stock available but they solve it very quick and the customer service was very helpful. i will buy from smartbuyglass again and again and .. . … Read Full Review

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★★★★☆

“Buy well in advance if going on holiday”

Written on: 27/05/2016

I ordered a pair of sunglasses 2 weeks before I went on holiday, thinking that should be plenty of time for them to be delivered.unfortunately they took nearly 4 weeks. What I didn't realise is the company seems to be based in Hong Kong. So when placing my order, my sunglasses had to be made in Italy,then they were shipped to Hong Kong and then forwarded to me in the UK all very time consuming. I was updated every few days on the status of the order. The glasses are perfect and I have no… Read Full Review

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★★★☆☆

“Frame is slightly bent”

Written on: 27/05/2016 by JaliyahLake (1 review written)

The frame does not sit perfectly straight on the face. It is noticeably wonky - one eyebrow is covered completely by the frame the other is 50% above the frame. I will need to get this fixed locally as will be too time consuming and costly to be sent back. Otherwise the glasses are as per the picture and good quality… Read Full Review

Service Manager Sbg's Comment

Written on: 27/05/2016

Dear Customer,

Thanks for your feedback.

I am very sorry to hear that the frame is bent slightly. My apologies for any inconvenience that had caused you. I will communicate with our quality control team to be more careful about this to avoid similar issue happening again.

I hope you enjoy your new glasses, should you need any further assistance, please feel free to contact our customer service.

Regards,

John
SmartBuyGlasses

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★★★★★

“GREAT SPECS AND QUALITY PRODUCT”

Written on: 26/05/2016

Very fast service, great communications. Glasses came very well packaged and are absolutely perfect. Nothing negative to say, great pricing as well, I will be coming back here anytime I need glasses for sure!… Read Full Review

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★★★☆☆

“Product is Good, Delivery service disapointing!”

Written on: 26/05/2016 by BrennenO'Rourke121 (1 review written)

Products are very good. But UPS courier was very disapointing… Read Full Review

Service Manager Sbg's Comment

Written on: 01/06/2016

Dear Customer,

I regret to hear that there was delivery issue for your order.

We'd like to understand it better so that we can request UPS to avoid similar issue happening again to other customers. Would you please send your feedback to our customer service team and address to Jack? Thanks!

Regards,

John
SmartBuyGlasses

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★★★★★

“EXCELLENT CHOICE & VALUE”

Written on: 26/05/2016 by Fifibean (1 review written)

Seen and bought a beautiful style of sunglasses on the high street, then lost them a week later. Searched high and low to replace them and found this website, with them listed approximately 33% less than I originally paid.....AMAZING... The delivery was prompt and glasses were TOTALLY perfect.... A very pleased shopper!!!!!… Read Full Review

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★★★★★

“Great price and prompt service”

Written on: 26/05/2016 by PatienceHaynes238 (1 review written)

Ordered my purevision extended wear contact lens from Smart Buy. They are a really good price and the website is very easy to use. Contact lens arrived really promptly and feel great… Read Full Review

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★★★★★

“Great Quality and Quick Delivery!! ”

Written on: 25/05/2016 by 227Melton (1 review written)

Very impressed with this. I was sceptical about ordering glasses online, especially as the lenses require a lot of thinning down for my prescription. However given that this site offers glasses at a fraction of the price in mainstream opticians, I thought I would give it a go and I am pleased I did!! Great quality Ray Ban glasses and was surprised how quickly they arrived. The only thing is it doesn't say the glasses are coming from abroad (Hong Kong in this case) but I don't think this is too… Read Full Review

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★★★★☆

“Very happy with my purchase”

Written on: 25/05/2016

Ordered a pair of Ray Ban prescription spectacles with transition lenses. They took 2 weeks to be delivered which was a bit longer than expected but I am very happy with my 2 pairs of glasses for the price of one. I saved a considerable amount of money than going through a high street optician. I would definitely order from Smart Buy Glasses in the future… Read Full Review

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★★★★★

“So precise! So quick! So Affordable!”

Written on: 25/05/2016 by Seab345 (1 review written)

Coming from China it does take a little while but I was overwhelmed with the quality of the product for the price you pay, for the same sunglasses in which I bought I saved myself 50%, with ultra thinned lenses too! I would definitely order from Smart buy glasses again! Fantastic! Thank you for letting me see in the sun affordably!… Read Full Review

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★★★★☆

“Good product, good customer service Slow delivery 4+...”

Written on: 25/05/2016 by Burnham432 (1 review written)

Good product, good customer service Slow delivery 4+ weeks on prescription glasses … Read Full Review

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★★★★★

“Good all round”

Written on: 25/05/2016 by Kadint259 (1 review written)

Cheap price and very good service all round!!!!!!!! Will buy from again… Read Full Review

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