Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
4.0 / 5
79% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Right price good service”

Written on: 19/03/2015 by LolaC (1 review written)

The designer prescription sunglasses I got was competitively priced. The online ordering process was clear & easy to use. The order did take a while to arrive - but that was because my order was custom order (designer prescription sunglasses) and the product was coming from Asia. I was kept informed by email throughout the wait what was happening, so it was fine in the end. And it's always nice to get free useful extras like the lens kit. Now if they only had the Asian Fit version of the… Read Full Review

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★★★★★

“Fab”

Written on: 19/03/2015 by Cblount1 (1 review written)

Excellent value and service and excellent product and price… Read Full Review

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★★★★★

“Really helpful”

Written on: 19/03/2015 by rferry (1 review written)

I ordered my contact lenses but accidentally ordered the wrong strength in one eye. I emailed Smart Buy Glasses and got a swift reply explaining how to post back (at no cost) and they sent me the correct strength at no extra postage cost. Really satisfied with the service I received… Read Full Review

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★★★★★

“Tomford optical glasses”

Written on: 19/03/2015 by Funda79 (1 review written)

Very happy with my purchase experience with smartbuyglasses, I ordered 2 pairs of Tomford glasses as was not sure which would suit better. Both had my prescription lenses placed and overall delivery was very quick. I kept one that suited me more and sent the other one back very smooth process and return of refund. Would recommend Smartbuyglasses to friends and family for great customer service and great low prices… Read Full Review

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★★★★☆

“Best prices”

Written on: 09/03/2015 by Amandamurray (1 review written)

I found this site by accident and was so pleased that I did. They offer the best competitive prices, I was thrilled with my glasses they even sent me a free set of lenses. How is that for customer service!!! I will definitely be buying all my glasses and sunglasses from these guys. Thank you, … Read Full Review

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★★★★★

“Nice quick delivery!”

Written on: 09/03/2015 by KyleeOwens (1 review written)

I ordered contact lenses and received them quickly and without any hassle… Read Full Review

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★★★★☆

“Good service, happy uk customer ”

Written on: 08/03/2015 by Jodyntaylor (1 review written)

Ordered glasses for me and my wife. Very happy with the service and both pairs are great plus better price than any where else! Don't listen to the bad reviews!!!!!!… Read Full Review

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★★★★★

“Focus Dailies - excellent value”

Written on: 08/03/2015

I wanted just one box of contacts quickly for a ski trip, and SmartBuyGlasses sent them immediately. Very good price too, especially considering it included postage. Don't know when I'll need more, but when I do, I'll certainly look here again… Read Full Review

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★★★☆☆

“Contact Lens”

Written on: 08/03/2015

Great site, good prices, although I think postage could be a little quicker… Read Full Review

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Service Manager Sbg's Comment

Written on: 09/03/2015

Dear Valued Customer,

Thank you for your review, we appreciate customer feedback as it allows us to improve our customer service.

We also apologize for the length of the postage time, please contact our service manager if you have further concerns.

Best Regards,
Smartbuyglasses

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★★★★★

“Great service”

Written on: 08/03/2015 by 367Madden (1 review written)

Items as described. Quickly delivered and well packed. Would recommend… Read Full Review

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★★★★★

“fab service great price”

Written on: 08/03/2015 by Caldwell29 (1 review written)

I came across this company when i was searching for contact lenses at a cheaper price when i found this site i was a bit dubious of what to expect but figured if it didnt come i was covered by paypal so i wouldnt lose out anyway i need'nt have worried as the items arrived quickly at a vastly cheaper price than other sites. I am so pleased with the service and product that i have ordered again. I highly recommend… Read Full Review

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★★★★★

“What a great shopping experience”

Written on: 07/03/2015 by duncangarde (1 review written)

I ordered some ski goggles from smart buy glasses because I was going skiing 2 weeks after I ordered them. I chose the glasses that said they were on fast delivery, and boy was it fast! In a couple days the goggles shipped all the way from Singapore and were on my doorstep in no time. The goggles were great value, and kept me going for a full week of snowboarding. If you're wondering if this site is legit, it is and really good service and value… Read Full Review

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★★★★★

“great product, ok service”

Written on: 07/03/2015 by 490Jones (1 review written)

Glasses arrived in perfect condition. Took a while to despatch but for the price it was worth the wait. Would defo recommend to anyone… Read Full Review

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★★★★★

“Great glasses at great prices and great customer...”

Written on: 07/03/2015 by huzzyduck (1 review written)

Great glasses at great prices and great customer service. Very quick turnaround from placing my order to receiving it and I was kept up to date on how it progressing at every stage of the process. I have used Smart Buy Glasses a number of times and I would not hesitate to use them again. I would highly recommend them to anyone!… Read Full Review

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★★★★★

“quick and good service”

Written on: 07/03/2015 by Keyon1962 (1 review written)

det er et super godt produkt og der kommer meget hurtigt når man bestiller sine varer … Read Full Review

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★★★★☆

“Speedy service”

Written on: 06/03/2015 by jrcafenton (1 review written)

My contacts arrived more quickly than I expected. Very pleased wth the product. The only thing I would like to see improved is the packaging. Unfortunately the packet was flimsy and had squashed one end so it was partially open on arrival… Read Full Review

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★★★★★

“Great sunglasses”

Written on: 06/03/2015 by JHWoody (1 review written)

These sunglasses were great value and are very good to wear. They were promptly delivered and I am very happy with them. Goo people to do business with… Read Full Review

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★★★★★

“Choice + Price +Service”

Written on: 06/03/2015 by Anthony2015 (1 review written)

A fantastic range of frames, the price very competitive and promptly delivered with a free gift of lens cleaner and cloth. Everything I wanted I got… Read Full Review

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★★★★★

“Loved it. Will use again definately”

Written on: 06/03/2015 by MrsTiger777 (1 review written)

I have ordered twice from smartbuyglasses.co.uk. On the first occasion it was just the frame and 2nd time I decided to give a go prescription lenses fitted as well. Both times I had to wait a bit longer than expected, but it was fine, as I was kept updated and given an option to change my mind. 2nd time contacted the customer service via email. The person couldn't have been more helpful. Offered me discount for delayed order and happily and promptly changed the delivery address. Once again… Read Full Review

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★★★★★

“Good service and price”

Written on: 06/03/2015 by SullivanBradford158 (1 review written)

Once I ordered my products I got them quickly and efficiently. Good price and good service. I would use them again… Read Full Review

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