Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1322
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“excellent value”

Written on: 29/01/2016 by Greenwood427 (1 review written)

When I bought they had a very wide range of availability so I was able to find exactly what I wanted at a very good price… Read Full Review

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★★★★☆

“Got the product I was looking for on time and for an...”

Written on: 29/01/2016 by BrookeFletcher49 (1 review written)

Got the product I was looking for on time and for an adequate price. Thanks… Read Full Review

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★★★★★

“Easy Ordering”

Written on: 29/01/2016

The website is extremely easy to place an order. The order arrives within a couple of days. The whole process is a lot better and cheaper than ordering from my optician. The lenses are exactly the same and I don't even have to go and collect them, saving petrol as well!… Read Full Review

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★☆☆☆☆

“Problems with delivery and wrong product”

Written on: 29/01/2016 by Claudia2015 (1 review written)

I bought on December 2 contact lens boxes monthly use CibaVision, delivery took too long, somewhere around 15 days, and still received the wrong lenses, for daily use. when I sent email complaining said it was my choice and that they had sent the lens that I asked, even though I showing my print request and the picture of what I received. I never buy anything on this site and do not recommend… Read Full Review

Service Manager Sbg's Response to Claudia2015's Review

Written on: 01/02/2016

Hi,

First, I do regret to hear the delays for the delivery and the issue of incorrect product delivered. I sincerely apologize for the inconvenience caused.

to resolve the issue, we are happy to arrange an exchange for you, would you please directly contact our Service Manager? We will make sure your issue would be resolved in a timely manner.

Sincerely,
John

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★★★★★

“Excellent service and price.”

Written on: 29/01/2016 by altie (2 reviews written)

Ordered my contact lenses and got them in less than a week. Great price too. Will definitely be using again… Read Full Review

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★★★★★

“When I was deciding on which glasses to go for, the...”

Written on: 28/01/2016 by Saniyahm30 (1 review written)

When I was deciding on which glasses to go for, the site had the best product range in various colour options. The service was very easy and there were not too many additional options or hidden extras or as I proceeded through the order. My glasses arrived within a reasonable time, well packaged and securely delivered… Read Full Review

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★★★★★

“Perfect service ”

Written on: 28/01/2016 by no1anorak (1 review written)

I have used other online suppliers of lenses and its often taken weeks and weeks to receive them. With Smart Buy, I had them in days, they were the best price and I was really impressed. I'll definitely be using Smart Buy as my supplier of choice and will recommend them to my friends… Read Full Review

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★★★★★

“PERSOL PO2886V”

Written on: 28/01/2016 by LORDMONTE (1 review written)

GREAT PRODUCT,GREAT SERVICE, GREAT PRICE ! WHAT MORE COULD YOU ASK FOR. I WOULD NOT HESITATE TO RECOMMEND THIS PRODUCT AND COMPANY TO ANYONE… Read Full Review

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★★★★★

“Fast and reliable”

Written on: 28/01/2016 by Rolandon334 (1 review written)

I just order my contact lenses through Smart Buy Glasses. The prices are a dream, and the delivery is super fast. I would recommend their services anytime. Since the majority of their goods is also branded I imagine that that is all you need to hear. Given that they are so accommodating to me, someone who doesn't spend a lot of money, I imagine they are this wonderful with everyone… Read Full Review

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★★★★★

“Superb service”

Written on: 28/01/2016 by RudyMiles (1 review written)

Very trustworthy which is rare these days and excellent service. Glasses were well received and liked… Read Full Review

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★★★★☆

“Long delivery of Gucci sunglasses”

Written on: 28/01/2016 by Christiney474 (1 review written)

Prior to the summer holidays, I ordered from you a pair of 1078 Gucci sunglasses. I was promptly informed that they were awaiting re-stocking, then a little later that there were problems with the distributor. Finally the glasses arrived, perfectly package and presented. What I was impressed with was the communication that I received in keeping me informed and as such I was happy to purchase a further pair of S/G in December. If I have a negative point it's the fact that I am so impressed… Read Full Review

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★★★★★

“Persol 714 Sunglasses”

Written on: 25/01/2016 by phedrus (1 review written)

Genuine product and fast shipping.Could track it online and it was shipped from Turin.could not be more happy. Thank you! I will certainly buy again… Read Full Review

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★★★★★

“cheap and reliable”

Written on: 25/01/2016 by ilovelenses (1 review written)

Cheaper than the shops and we certainly be ordering from again as they arrived promptly. Easy to order online - just copy your current prescription down. Delivery time not too long either… Read Full Review

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★★★★☆

“easy service to use over internet, of kno9w every day...”

Written on: 21/01/2016 by Julial355 (1 review written)

easy service to use over internet, of kno9w every day product… Read Full Review

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★★★★★

“Excellent service. My glasses arrived very promptly,...”

Written on: 21/01/2016 by markdavidpope (1 review written)

Excellent service. My glasses arrived very promptly, even during the busy Christmas build up. They were exactly as described on the very detailed website product information page.I would definitely recommend Smart Buy Glasses to friends and family… Read Full Review

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★★★★★

“Great price and great service”

Written on: 19/01/2016 by raydivers (1 review written)

I have been looking for these sunglasses for some time and as I travel a lot I also shop in duty free through out the world. I could not find anywhere that matched the low price I got from 'Smart buy glasses' They arrive very quickly from the day I placed the order and were perfect, also made in Italy not China as so may are now a days. They also came with a cool carry case and lenses cleaning kit, result!!! I would truly recommend this company and their service… Read Full Review

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★★★★★

“Good quick service.”

Written on: 17/01/2016 by 155Daley (1 review written)

Ordered just before Christmas and was slightly worried they wouldn't turn up on time. But they came really quickly with days to spare. Very pleased. Would definetly use again… Read Full Review

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★★★★★

“Impressed!”

Written on: 15/01/2016 by Maya403 (1 review written)

I am so positively surprised. This is my best on-line shopping experience ever as to price, quality and delivery time. … Read Full Review

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★★★★★

“Super service, best frames in the market”

Written on: 15/01/2016 by 386Phillips (1 review written)

I've been amazed by the quality of your service. Frames are authentic and top quality. I will buy again soon… Read Full Review

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★★★★★

“Very good service ”

Written on: 14/01/2016 by aival (1 review written)

Ordered contact lenses and am very pleased with service and prices. For international delivery received my order very fast. Will buy again… Read Full Review

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