Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.1 / 5
813
81.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★★

“Ray-Ban RB3498 Active Lifestyle Polarized-002/9A ”

Written on: 17/05/2015

I bought these Ray Bans for my husband as a birthday present. They arrived really quickly and he was delighted with them. They looked exactly as represented on the website, so I was pleased too. I will be using your website again when it's my birthday!… Read Full Review

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★☆☆☆☆

“deception”

Written on: 16/05/2015 by greenmist (1 review written)

smartbuyglasses advertis glasses at a price they cant supply you with. Their site deceives you into thinking all glasses are stock items. They take your money , make you wait weeks then request you pick an alternative from their stock list.. Pure deception. All your email questions are answered robotically. The only plus is after months of fobbing you off with lies and keeping your money, is that, they do refund you.My advice is if you want sunglasses for a 2017 holiday buy somewhere else… Read Full Review

Service Manager Sbg's Response to greenmist's Review

Written on: 19/05/2015

Dear Valued Customer,

First we would like to inform you that our in-stock items are marked as fast shipping. For non in-stock items, the time till shipment is 5 - 11 working days. We apologize if your order was not fulfilled.

For our responses, we make sure that everything is professional. Kindly email our service manager and we will provide you updates about your refund.

Best Regards,

Smartbuyglasses

Reply to this comment

Greenmist's reply to Service Manager Sbg's Comment

Written on: 20/05/2015

why don't you mark in-stock items as in-stock items and not as fast shipping. Fast shipping deceives your customers into thinking you are providing an upgraded postal service. i have been waiting 56 days for glasses you have no intention of sending and are still advertising on your site. STOP deceiving your customers and insulting their intelligence.

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★★★★☆

“Good service”

Written on: 16/05/2015 by Abbie209 (1 review written)

The only thing letting it down was the delivery time, but with such a good price, you can't have everything… Read Full Review

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★★★★☆

“They are great, no problems.”

Written on: 16/05/2015 by OmariBentley465 (1 review written)

I have been wearing these contacts everyday for the past few weeks and have not come across any problems what so ever making it great value for money. A good buy that I would recommend to others that use contacts. Great, customer friendly website that's easy to understand and use. Brilliantly quick delivery services made the price worth it… Read Full Review

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★★★★★

“Excellent value for money. High fashion item.”

Written on: 16/05/2015 by 340House (1 review written)

Gucci high end sunglasses purchased with a prescriptive lens. The look,fit and feel is amazing. I saw the same sunnies in a high end shop.. why pay the over inflated rates when you can save yourself soooooo much money. The service was great and delivery was quick. I will definitely be back on line to purchase more… Read Full Review

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★★★★★

“Very satisfied with the service, quality and good...”

Written on: 16/05/2015 by Katrinau298 (1 review written)

Very satisfied with the service, quality and good glasses, recommended… Read Full Review

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★★★★★

“excellent”

Written on: 16/05/2015 by joBrennan116 (1 review written)

Website good layout, easy check out Glasses as described, accurate prescription prompt service good value… Read Full Review

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★★★★★

“super fast delivery very reasonable would certainly go...”

Written on: 16/05/2015 by Hurstkn480 (1 review written)

Very reasonably priced just what I wanted and was delivery so quickly can't find fault such an easy process… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/05/2015 by SherlynDunn (1 review written)

I ordered a pair of Persol prescription sunglasses, the price and the service were both excellent… Read Full Review

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★★★★★

“Great website great prices ”

Written on: 16/05/2015 by Helena127 (1 review written)

Ordered contacts off this website twice came super fast defo recommend… Read Full Review

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★★★★★

“Great Value Products”

Written on: 16/05/2015 by 466Simpson (1 review written)

I found the site great. I had recently purchased a set of glasses from a local opticians with a total cost of 360 euro. A few months later i found this site and said I will look into getting a second pair. I was shocked to see I could save about 200+ Euro off even the pair I had previously purchased. The process was simple and easy. The only thing I could fault on would be the delivery time. But when you're saving the amount you are, Its not an issue at all really. I will definitely be using… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/05/2015 by ouVargas94 (1 review written)

Glasses arrived safely within 1 week and were in perfect condition. Will definitely use again and recommend to others… Read Full Review

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★★★★★

“Awesome glasses and a discount for the next purchase!! ”

Written on: 16/05/2015 by JuneUnderwood494 (1 review written)

Great glasses, I am going to buy them in another colour straight after writing this review, red for anybody that is interested. Speedy delivery and a discount. Seems pretty good to me… Read Full Review

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★★★★★

“great”

Written on: 16/05/2015 by nhMcLeod383 (1 review written)

excellent service and product. highly recommend. couldn't fault… Read Full Review

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★★★★★

“First Class Service”

Written on: 14/05/2015 by davidbmlondon (1 review written)

I ordered my glasses on Friday and they arrived the following wednesday. Perfect!… Read Full Review

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★★★★★

“Quick and reliable ”

Written on: 14/05/2015 by Flarocca (1 review written)

Perfect description, no issues at all and quick delivery. Good value and large variety of products… Read Full Review

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★★★★★

“Very Happy with the service received ”

Written on: 14/05/2015 by Sanjay817 (1 review written)

I been looking to purchase new glasses and lucky I found Smart Buy Glasses. Website was user friendly and easy to use. I'm very happy with the service I received… Read Full Review

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★★★★★

“Excellent prices and service”

Written on: 14/05/2015 by Manningth163 (1 review written)

I bought some contact lenses in bulk from Smartbuyglasses. Price was brilliant - cheaper than anywhere else - and the delivery was super quick. It was less than 48 hrs from order to the item being delivered - Impressive. Could not be more impressed and wil definitely use again! Highly recommended… Read Full Review

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★★★★☆

“Excellent quality!”

Written on: 14/05/2015 by Yairr49 (1 review written)

The glass I ordered arrived on time, the track system worked well, I loved the gift package. The glass is a bit big and keeps falling off my nose, so I had to mend it in a vision express, but I think that's not a big incinvinience! All in all, I honestly recommend the site! (And advise to find a similar one in a store, try it on first!)… Read Full Review

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★★★★★

“wonderful”

Written on: 14/05/2015 by Neild265 (1 review written)

Fast delivered more comfortable,easy and safety to pay… Read Full Review

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