Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1322
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Smart Buy Contacts”

Written on: 27/06/2015

Around half the price I used to pay for the same brand contacts, just remember to allow an extra couple of days for postage, worth it for the savings… Read Full Review

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★★★★★

“Very happy with my boss glasses”

Written on: 27/06/2015 by Asher252 (1 review written)

I found many bad reviews for this company, but gave it a go anyway. And guess what! I've got my glasses few weeks later and I am very happy with them. So doubters - doubt, but those who need very generously priced specs - feel free and safe to buy them here. Best regards, A guy from London… Read Full Review

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★★★★★

“1-Day Acuvue Moist 90 Pack ”

Written on: 27/06/2015 by Lizbeth262 (1 review written)

I have not been a customer of Smart Buy Glasses for very long but so far I have found their service second to none. Their delivery is swift and I like the fact that I am able to change my delivery address without any fuss. I recently experienced a minor issue which the customer service team resolved promptly. Thank you for such good prices and service… Read Full Review

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★★★★★

“Worth the Price”

Written on: 27/06/2015 by rgTrujillo244 (1 review written)

The website is really easy to use, wide range of choice and I received my lenses as per the forecast when I purchased them online. I will definitely keep buying them with Smart Buy Glasses… Read Full Review

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★★★★★

“Contact Lenses”

Written on: 27/06/2015 by Upton292 (1 review written)

I ordered my contact lenses on line after running out of them from my opticians, they came within a couple of days without having express delivery. They are exactly my usual make and prescription I am very pleased and would use this site again… Read Full Review

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★★★★☆

“good value and excellent service”

Written on: 27/06/2015

Lenses are very competitively priced and always arrive within a couple of days of being ordered… Read Full Review

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★☆☆☆☆

“Terrible customer service ”

Written on: 27/06/2015 by ZavierAlvarez (1 review written)

Terrible customer service and most of the website stock is not up to date, don't order if you want them quick!… Read Full Review

Service Manager Sbg's Comment

Written on: 29/06/2015

Dear Customer,

I regret to hear that if we had delays for your order, would you please send your order number to our service manager so that we can assist you further?

Regards,
SmartBuyGlasses

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★★★★★

“Excellent delivery time and product”

Written on: 27/06/2015

Ordered these from Smartbuy as they were the cheapest I could find online. Glasses arrived very quickly and product was of the highest quality with great case… Read Full Review

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★★★★☆

“ok...”

Written on: 27/06/2015 by Quinnef307 (1 review written)

customer service is ok :)but could to be a little bit cheaper. Thats all… Read Full Review

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★★★★★

“Great prices, free shipping”

Written on: 26/06/2015 by Hayley_n (1 review written)

I've been buying contact lense from smartbuyglasses.co.uk for about six months now. I always search around online for the best prices first and look for websites with discount codes, but they more than often always have the best prices. The lenses I buy are always as expected - i.e. The genuine brand and arrive quickly within the time frame given. They offer free shipping too! Which is great as shipping always tends to bump up the price. I also love that you can collect rewards for each… Read Full Review

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★★★★★

“Fantastic Speedy Service”

Written on: 25/06/2015 by ctCunningham190 (1 review written)

Excellent service, glasses recieved much quicker then anticipated.. Would definitely recommend Smart Buy Glasses and will be using again in the future… Read Full Review

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★★★★★

“Name brand contacts for good price”

Written on: 25/06/2015 by Kathyr73 (1 review written)

I've ordered a couple times, a good price, came straight away, pleased with them… Read Full Review

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★★★★★

“Excellent service, great price, great product”

Written on: 25/06/2015 by davidkinahan (1 review written)

I recently purchased a new set of rimless Oakley glasses as I recently got a significantly strong prescription compared to my old glasses. The ordering process was very straightforward, with good guidance about what information was needed, and there was an easy payment process. The notifications that I received during the post sale process were good. I also corresponded briefly by email with a customer services representative as I decided that I wanted to change the frame colour. They were more… Read Full Review

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★★★★☆

“Everything came as ordered. Good value for money. I...”

Written on: 25/06/2015 by Mashee (1 review written)

Everything came as ordered. Good value for money. I was a bit confused re ordering the different type of lenses as I was getting prescription lenses. I actually got the original lenses with the glasses. Handy if I got laser treatment done I suppose!!… Read Full Review

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★★★★★

“Great Sunglasses !!!”

Written on: 25/06/2015 by 366Sanchez (1 review written)

Thank to this company I have great RayBan sunglasses with prescription lenses. Would buy again from you guys. Highly recommended !!! Will recommend to all my friends and family… Read Full Review

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★★★★★

“Great Sunglasses !!!”

Written on: 25/06/2015 by 366Sanchez (1 review written)

Thank to this company I have great RayBan sunglasses with prescription lenses. Would buy again from you guys. Highly recommended !!! Will recommend to all my friends and family… Read Full Review

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★★★★★

“First Class in every way”

Written on: 25/06/2015

Searched the web for my brand of daily contact lenses. Loads of websites but this one was the best price with free delivery. Ordered on a bank holiday Monday 11pm and the lenses were with me in the UK despite coming from Italy. Fantastic Service and genuine goods. From signing up, to ordering, to delivery, it was faultless… Read Full Review

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★★★★★

“Had two pairs of Ray-Bans from Smart Buy Glasses and...”

Written on: 25/06/2015 by 1986Sharp (1 review written)

Had two pairs of Ray-Bans from Smart Buy Glasses and very pleased with them. They were the cheapest I could find spec for spec and the price undercuts the high street by a mile. What's not to like:-)… Read Full Review

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★★★★★

“Fantastic prices, great customer service! ”

Written on: 25/06/2015 by nAlonso (1 review written)

My contacts always arrive quickly and I haven't found them cheaper anywhere else! I have had to change my shipping address after placing my order twice because of family emergency, and customer service has been wonderful and taken care of me both times. I also like the very quick and easy reorder options. Plus, the rewards you earn every time you purchase never expire, so you can save them up and get a great discount on a new pair of glasses or contacts. I have never had any problems with… Read Full Review

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★★★★★

“Fast & Reliable”

Written on: 25/06/2015 by Cloe188 (1 review written)

The smartbuyglasses website is incredibly fast and helpful. Its easy to purchase through the website and there are many different varieties you can choose from. The shipping was incredibly fast and came within a few days of ordering. Had no trouble at all with the order or purchase and would definitely use again as they have great prices avaliable. Thank you! … Read Full Review

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