Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 07/10/2010
To be honest I was a bit nervous when I decided to place an order with SmartBuyGlasses. But I still wanna give this a try which turned out that I am lucky on the decision and saved a lot of money on my glasses.
For sure they are not offering express shipping like 2-3 days delivery. Considering there are so many choices on the website, it is understandable that they don't stock every item by themselves. For my delivery it took 2 weeks to arrive, for me I think it is worth the wait… Read Full Review
Written on: 06/10/2010
Purchase a pair of Prada eyeglasses with prescription lens. It took 1.5 weeks to arrive with accurate prescription lens. Much cheaper than purchasing it in retail. I am happy with the deal… Read Full Review
Written on: 27/09/2010
I am very satisfied with my order at Smartbuyglasses. On August 29th I purchased a pair of Dolce & Gabbana sunglasses, which I received in perfect condition at September 8th. I had to wait a couple of days longer compared to buying it at a store, but it also saved me 40 euro. For me it was certainly worth the wait. Also I found the website easy to use, the purchasing process simple, and I was very pleased with status updates about my order. The glasses themselves are of excellent quality and… Read Full Review
Written on: 27/09/2010
Thank goodness for Barclaycard's software, which "bounced" my card transaction, told me it was in Hong Kong (which is supported by the dialling code, tone and hours of operation) and leads me to the conclusion that the Union Jack on the website and a dubious address in Poole, Dorset is all part of a counterfeit scam and I have told Trading Standards accordingly. I urge you to do likewise, then go to Pretavoir instead… Read Full Review
Written on: 22/09/2010
It's hard to recommend them, but to be fair I did get a genuine pair of my chosen glasses (Tag Heuer) for £100 cheaper than anywhere else. Yes, it was several weeks late. Yes, I was pretty worried when I realised through my credit card statement that they were based in Hong Kong. However they did arrive, so I am happy... but equally relieved… Read Full Review
Written on: 06/09/2010
My wife ordered a pair of glasses from this firm 8 weeks ago.. We have just received from Hong Kong!? and to make matters worse its the wrong colour. I actually think they look fake. We emailed them earlier on and have received a curt email asking for us to return the frame for exchange. It looks like we're not the only customers to have been duped. Avoid. Theyre not in the UK!!!!… Read Full Review
Written on: 06/09/2010
I paid for these glasses over six weeks ago on 22nd July 2010, and am still waiting for them on 6th September. They are not UK based or I would already have launched legal action. They have constantly broken their promises about delivery, and I have now told them I no longer want these glasses and to refund my payment. This they have also failed to do. Do not buy off these people, they are crooks… Read Full Review
Written on: 06/09/2010
I ordered Persol Sunglasses from SmartBuyGlasses as they were £15 cheaper than UK websites, despite the negative review as thinking that credit card gives you protection. Anyway the first pair I ordered I found out were out of stock after 7 days. I changed the model to another Persol and waited 6 weeks, they kept palming me off with 'next week' emails. Absolute rubbish. Don't trust this site. In hindsight I coul have bought these sunglasses from a UK based site for £15 more and had use of this… Read Full Review
Written on: 19/08/2010
WARNING - DO NOT TRUST SMARTBUY GLASSES!! I emailed them twice to confirm if they have a pair of glasses I want. They confirmed that they have it in stock and that it was not on back order (I even have the emails for proof). I purchased the glasses and 2 days later I noticed that I did not receive a tracking number. I checked and they did not even process the order. I called them and they said they don't have the product in stock. They told me they need to go out to one of their Italian… Read Full Review
Written on: 17/08/2010 by melbeams (1 review written)
Was bit concerned re ordering from this site given the -ve feedback on this page. However given the savings and credit card protection I decided to give it a go. Excellent, prompt delivery exactly a week after ordering, top spec specs at a significantly lower price than the UK high(ripoff)street.I woould have no hesitation in using again for my next spec purchase… Read Full Review
Written on: 03/08/2010
Ordered a pair of glasses. 8 days later received a msg saying that they didn't have the model. Chose an other model, same thing happened. 4 models later I gave up and asked for a refund, which I received promptly.
Very disappointed with this store. had high hopes, were easily squashed… Read Full Review
Written on: 01/08/2010
Ordered a pair of Persol sunglasses, which were 40% off the RRP. They arrived in the UK after a week's delay from a Hong Kong address but the glasses are 100% genuine and i am very pleased indeed. Great sunglasses, great price, and decent delivery time. Recommended… Read Full Review
Written on: 20/07/2010
They were a week or 2 late due to stocks, best value i could find, they answered all my e-mails and gave me a 10% discount for being late, by the way I sent an e-mail to SPY Optics about the fake issue and "They are in fact an authorized dealer of ours" was the responce.
Cheers… Read Full Review
Written on: 07/07/2010
Ordered mid april 2010, sunglasses delivered july 1st. So it took a long time, but I received the pair of sunglasses. In perfect condition, with refund of delivery costs. Price and quality are perfect, just do no count on a quick delivery. I didn't, so I wasn't really worried. Businessmodel seems to be to have a lot of models in store, to lure you in. Then turns out the latest models are not in stock, so you either wait or get offered an alternative which they do have in stock. Still, would… Read Full Review
Written on: 25/06/2010
It's been 35 days since I've placed my order on Smartbuyglasses.co.nz and amount removed from my VISA debit card, so far I've received 4 emails one after each week for 4 consecutive weeks starting with "I'm regret to inform you a further delay .blah blah blah", and this week they are totally ignoring my email. Yes they offer a refund shall I request it, but what about the 1 month waiting for their non-existing glasses from their non-existing supplier??? Still waiting, worst website you can… Read Full Review
Written on: 18/06/2010
I found out after buying that this company is not uk based, but is in fact located in hong-kong. I was initially worried, and since the glasses were late i was thinking that the money was lost.
But a week or so later here they are.
Cant find a singe fault, the prescription is perfect, it matches another pair of glasses i have bought in the uk, the frames are clearly genuine and spot on.
so, as is usually the case, if you want to save money theres always a cost. in this case i saved at least… Read Full Review
Written on: 28/05/2010
site claimed they had glasses.
found out after paying that the item was out off stock.
continually told me they were getting a replacement pair. said it would be 2-3 weeks.... after over a month with still no updates. i had to proceed with a refund. very dissapointing.
would not recommend to anyone… Read Full Review
Written on: 19/05/2010
I ordered these on the 5th of may, and I was told that it can take up to 11 days, it was a few days over that. So I started to worry, as I've been reading the reviews on here that people are getting scammed, so I thought I got scammed. But on the day I was worrying the most, they came, so all is well. They were well packed and in a very nice case. But the downside is you don't know what they look like on your type of face, which they don't suit me at all. But never mind, I have them, so I… Read Full Review
Written on: 14/05/2010
Absolute rip off. Comapny offers misleading responses to delay customer picking up the fraudulent miss selling from Hong Kong. I say selling but since no order arrived after a month this could just be straight fraud. Will now attempt to sue company for non delivery. Do not fancy my chances. Buyer beware!… Read Full Review
Written on: 13/05/2010
On February 11, 2010, I ordered Smith sunglasses and Oliver Peoples prescription glasses. On February 18th, I received an email informing me that the Smith glasses were not available and suggested that I choose another model from the list of "in stock" items on the Smart Buy Glasses website. I chose Persol sunglasses. I was sent a bill from SBG Optical Group to cover the increased cost of the Persol sunglasses. I paid the bill for $101 via Paypal.
I received an email issuing a refund for… Read Full Review
As rated by real users
" My bag was delivered today - i am impressed with the quality of lea... " Read More
" Great service " Read More
" Wool Overs: How to improve on perfection? " Read More
" FALSE INFO " Read More
" BEST SWEATERS EVER " Read More