Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1693
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Delay with shipment, but received the item plus discount”

Written on: 04/03/2016

I order a Tom Ford USD 200 frame. Had to make several email exchanges with customer support, because the first shipment got returned to sender. Response time is about a day for each message, which is OK for me. Finally got the item, all is original and perfect. Was offered a good discount for my additional waiting. So overall, i remain satisfied, would be more from them… Read Full Review

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★☆☆☆☆

“Delivery, very poor”

Written on: 04/03/2016 by Nothapy5436789 (1 review written)

I ordered a pair of Carrara sunglasses, the website stated this product was available for quick delivery. The sunglasses took 9 days to arrive, they had come from Hong Kong, the box was damaged however the product was fine. Why state quick delivery when they are not in stock. Poor… Read Full Review

Service Manager Sbg's Response to Nothapy5436789's Review

Written on: 07/03/2016

Dear Customer,

Thanks for your feedback.

I regret to hear that the delivery took longer than we expected and the box was damaged.

I have forwarded your feedback to our logistics team so that we will communicate with the courier company to handle our delivery better.

I hope you will enjoy your new glasses.

Best Regards,
John

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★★★★★

“Excellent service. Received my prescription sunglasses...”

Written on: 03/03/2016

Excellent service. Received my prescription sunglasses ahead of schedule, perfect quality and good value… Read Full Review

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★★★★★

“Fantastic. How buying online should be”

Written on: 03/03/2016 by Sunland (1 review written)

Was really impressed with this site. Everything was so quick and the quality was exactly as I'd paid for. There was a slight mix up when they thought I'd wanted prescription lenses but a quick email sorted everything out and nothing was delayed. Will definitely use again… Read Full Review

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★★★★☆

“Happy with this website”

Written on: 03/03/2016 by Ladymamara (1 review written)

I have been purchasing contact lens from this website over a year now and never disappointed. I'm quite happy with a prices and free delivery (also on time delivery) I'll definitely go on with smarybuyglasses… Read Full Review

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★★★★★

“excellent prices”

Written on: 03/03/2016 by boArcher453 (1 review written)

excellent prices and good quick delivery would recommend to all… Read Full Review

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★★★★★

“Contact Lenses”

Written on: 03/03/2016 by FJaneyB (1 review written)

Only ordered once so far as wanted to ensure quality of contact lenses were fine. I was delighted with the speed that my order was delivered in and the product is definitely authentic. I will be ordering again soon… Read Full Review

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★★★★★

“Great service and good prices!”

Written on: 03/03/2016

I always buy my glasses and contact lenses from these guys and they are brilliant. Always the best prices and superb service if I ever have a problem. Have recommended to a number of my friends… Read Full Review

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★★★★★

“One word: AMAZING”

Written on: 03/03/2016 by dianazickute (1 review written)

Extra fast delivery! High quality service! Amazing prices, which are much cheaper than anywhere else. I would definitely recommend Smart Buy Glasses to my family and friends and I will for sure buy from here again!… Read Full Review

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★★★★★

“High quality brand at affordable price”

Written on: 03/03/2016 by kittenmittens (1 review written)

I am very satisfied with Smart Buy Glasses. It was my first experience buying glasses online and I think everyone should take the leap. Sure you don't have an adviser that tell you what glasses suit you or not but if you have a pretty clear idea of what you're looking for I would say it's the best deal you can get… Read Full Review

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★★★★★

“Good service”

Written on: 02/03/2016 by Marquise170 (1 review written)

Great transaction will use again to purchase contact lenses… Read Full Review

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★★★★★

“Excellent service. Quick and reliable delivery to a...”

Written on: 02/03/2016 by mikou88 (1 review written)

Excellent service. Quick and reliable delivery to a convenient collection point… Read Full Review

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★★★★☆

“good online services”

Written on: 28/02/2016 by KalebWoodward290 (1 review written)

1st class prompt service at a very good price - lenses of excellent quality - delivery was fine and properly tracked - satisfied customer… Read Full Review

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★★★★☆

“Speedy delivery contact lenses”

Written on: 25/02/2016 by Waylon486 (1 review written)

My second contact lens order with SmartBuyGlasses. The website could be improved and made less confusing as did not appear to show my previous order (or contact lens specifications) but managed to place my order. I am sure they cost less this time as well which is a bonus. The online order and delivery tracking is also a bit hit or miss (neither seem to reflect the status of the order/package delivery accurately) but got my contact lenses delivered really quickly anyway. As long as they stay… Read Full Review

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★★★★☆

“Acuvue Moist 30 Pack Contact Lenses”

Written on: 22/02/2016 by Bradfordfo127 (1 review written)

I've been ordering these from Smart Buy for over a year now, after finding that the price was always cheaper than Tesco and the high street opticians. Delivery times are good - less than a week in most cases - and the quality of the lenses are exactly the same (they should be - they're identical to the ones from higher-priced outlets). Very good!… Read Full Review

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★★★★★

“I have done in total now 3 glasses and several...”

Written on: 22/02/2016

I have done in total now 3 glasses and several contacts with smartbuyglasses - everytime very fast service and shipping… Read Full Review

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★★★★★

“Contact lenses”

Written on: 21/02/2016 by Reviewb777 (1 review written)

Great service, especially like the reminder emails to order more lenses when they think I might be rubbing out… Read Full Review

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★★★★★

“Great price and delivary ”

Written on: 21/02/2016 by 1982Fournier (1 review written)

Great price, come really quickly, no issues would defo recommend… Read Full Review

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★★★★★

“Good service and price”

Written on: 21/02/2016

I've been using them for a couple of years, and never had any issues. I'd recommend for price alone, but great timely service too… Read Full Review

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★★★★★

“Brilliant service. ”

Written on: 21/02/2016 by NylaGoode (1 review written)

Bought 2 pairs of Ray ban sunglasses. Arrived promptly and am really pleased with quality efficient service. Definitely would recommend this company. Thanks so much… Read Full Review

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