Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1532
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great Product Genuine Porsche Design Sunglasses”

Written on: 26/11/2015 by Stellap446 (1 review written)

Fast delivery, genuine product at very good price, will buy again. Thanks… Read Full Review

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★☆☆☆☆

“WHERE IS MY CONFIRMATION”

Written on: 25/11/2015 by McElroy391 (1 review written)

I recently ordered a pair of glasses from this website, I paid using my card details and as soon as I submitted my payment, I was directed to an Error page. I still have not received any confirmation for my order yet money has been debited from my bank account. I have tried calling the company and both numbers conveniently do not work. I have written several emails which remain unanswered and I have contacted my bank to get this matter resolved Disgusting, NEVER AGAIN … Read Full Review

Service Manager Sbg's Comment

Written on: 26/11/2015

Hi,

Thank you for sharing your experience with us. I am sorry to hear that you were unable to reach us. We are reachable 24/7.

Our Service manager will sort it out for you and make sure you do receive your order! Could you please email your order number to us.

Best,

Andrea
Smartbuyglasses

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★★★☆☆

“First purchase”

Written on: 24/11/2015 by KevinSkerritt (1 review written)

The Good Pricing was good. Website well presented. More than sufficient information on frame size/style and lenses. Delivery was to a local store near my home. Perfect. The Bad The website gave the impression that the company was UK based. It's not. After a few days I emailed the company only to be given a generic response, "you're order is in progress". After 7 days continuing to monitor order status on website I became concerned and called the UK number. Whilst I was actually able to talk… Read Full Review

Service Manager Sbg's Response to KevinSkerritt's Review

Written on: 26/11/2015

Hi,

Thank you for taking the time to leave us a feedback. It is greatly appreciated.

We take pride in providing an excellent service for all of our customers. I apologize that we have disappointed you this time.

We look forward to welcoming you again at Smartbuyglasses to show the improvements that we have made.

Warm Regards,

Andrea
Smartbuyglasses

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★★★★★

“Fantastic service”

Written on: 23/11/2015

Cannot fault the service and attention to detail. Also price matched against other website so would not go anywhere else… Read Full Review

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★★★★★

“Best Buy Contact Lenses”

Written on: 23/11/2015 by VicenteHewitt415 (1 review written)

After researching the internet for best value contact lenses I chose Smart Buy Glasses, and got the exact same lenses I use but for less than I normally spend. The website was easy to use and ordering was quick and simple. I received them a few days after ordering them. The only negative comment I would make is the packaging was too bulky to allow the delivery person to post them through the letter box and a neighbour kindly took delivery of them.As I know the size of the boxes, I had hoped… Read Full Review

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★★★★★

“Great product, great price”

Written on: 23/11/2015

Saw these frames in a high street store for 3 times the price. Had to wait a couple of weeks for delivery but the saving more than made up for it. I'll be using Smart Buy Glasses in the future… Read Full Review

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★☆☆☆☆

“Very disappointed, with these Ray-Ban 6286 2758 which...”

Written on: 22/11/2015 by free4morpheus (1 review written)

Very disappointed, with these Ray-Ban 6286 2758 which have been received few weeks ago and now I've noticed that the paint flakes off the frame leaving the mill finish. I wowouldn't recommend smartbuyglasses to anyone. Will share my experience with various sources throughout media. Pictures could be sent out if these are required. … Read Full Review

Service Manager Sbg's Response to free4morpheus's Review

Written on: 26/11/2015

Hi,

I can guarantee that our products are 100% Authentic as they are supplied by Luxotttica.

Our team is happy to assist you in resolving your problem. Please do contact us and provide us photo's of your sunglasses.

Kind Regards,

Andrea
Smartbuyglasses

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Free4Morpheus's reply to Service Manager Sbg's Comment

Written on: 26/11/2015

Already sent out where is your customer service? Why haven't responded yet?

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★★★★★

“PERFECT”

Written on: 22/11/2015 by 370Ross (1 review written)

Went into optical express, chose my glasses which were £185 plus lenses (£50 for thinning, extra for coatings etc). Got the same Armani model exactly, for less than half the price- under £100 with maximum thinning, anti glare etc. Even came with freebie glasses cleaner stuff. Delivery took a week or two but for the saving, definitely worth it. Everything was genuine and high quality, and the site is easy. Cannot recommend enough!… Read Full Review

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★★★★☆

“Great Value with a Little Red Tape”

Written on: 22/11/2015 by MaribelArmstrong126 (1 review written)

I didn't like the ordering process - sending a copy of my ID was a hassle. The glasses arrived approximately 2 weeks after the order was confirmed. I'm glad to see the frames and case were the real deal and happy they included a complimentary cleaning kit. I plan to make future purchases with Smart Buy Glasses...as long as the price is right!… Read Full Review

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★★★★★

“Prescription glasses purchase”

Written on: 22/11/2015 by Shortwj414 (1 review written)

Over the years I've been using high street opticians to obtain my glasses. Came across these guys who initially appeared too good to be true. I took a chance and my word it paid off with profit. Offering a wide selection of branded glasses with prescription options too, Smart buy are in opinion the best yet. Also was most impressed with the quick process time and lightening delivery. Well done guys. :-)… Read Full Review

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★★★★★

“Very good service”

Written on: 21/11/2015 by Hazards2 (1 review written)

Good service good quality… Read Full Review

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★★★★★

“Good stuff!”

Written on: 21/11/2015 by Buchanan129 (1 review written)

If you want quality glasses from the best brands to a decent price this is the place to go… Read Full Review

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★★★★★

“Excellent Service and Quality product”

Written on: 21/11/2015 by Bruno224 (1 review written)

Highly recommended online retailers. The product I got was excellent and lens were of good quality. Excellent online interface… Read Full Review

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★★★★★

“Excellent service at a great price. ”

Written on: 21/11/2015 by Mooneyil351 (1 review written)

Would definitely use them again and always… Read Full Review

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★★★★★

“Smart Buy Glasses - Great Experience”

Written on: 20/11/2015 by zqKrause447 (1 review written)

Excellent selection. Fast delivery. Webstore contained hard to find items. Well presented. Quick to reply to questions… Read Full Review

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★★★★★

“Impeccable service and the glasses are lovely”

Written on: 20/11/2015 by deegee2000 (1 review written)

The service received from you was absolutely amazing. I love the website. I was purchasing some glasses for my three year old and he had lots of fun on the web cam 'trying on' the glasses. This was a great feature as we were able to identify which frames suited him well and with so much option available, it helped us to whittle down to one from a whole list of favourites. The number of options available were substantial. When I had a query, it got answered to very promptly. I've already… Read Full Review

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★★★★★

“Excellent value and speedy delivery ”

Written on: 19/11/2015 by Ianmatthews123456 (1 review written)

Excellent price for my glasses, delivered quickly… Read Full Review

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★★★★☆

“Recommend ”

Written on: 19/11/2015 by Scottycity (1 review written)

Great prices, great customer service, ships in from quite a way away but generally good delivery time considering. Lenses not as easy to clean as others I have had, but apart from that all good… Read Full Review

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★★★★★

“A must try site”

Written on: 19/11/2015 by FinneganClark (1 review written)

Great product, price and speedy delivery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Great product, price and speedy delivery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★★★★★

“Excellant.quick delivery”

Written on: 17/11/2015 by Allisonj428 (1 review written)

Just as described on the website very good service quick delivery good communication would use again… Read Full Review

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