Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1679
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Slight delay, but good product, price and service”

Written on: 04/03/2016 by Elasticlester (1 review written)

Smart Buy had the product I wanted, when it wasn't available anywhere else.To top it it was cheaper. It was only let down by the delivery time of 2 weeks. When I made enquires on the order, status. It was accurate and confirmed the delivery date and time However, considering what I got I'm happy with that Very good product and service… Read Full Review

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★★★★★

“Competitive pricing, fast delivery. I always get...”

Written on: 04/03/2016 by leonardooliviero (1 review written)

Competitive pricing, fast delivery. I always get this brand of contact lenses and I am pleased with the service of Smart Buy Glasses. The expiration date is good as much as the packaging… Read Full Review

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★★★☆☆

“The glasses are very nice, good quality and very good...”

Written on: 04/03/2016 by rluciana (1 review written)

The glasses are very nice, good quality Everything went well except I had to wait one month for the glasses… Read Full Review

Service Manager Sbg's Response to rluciana's Review

Written on: 07/03/2016

Dear Customer,

I am so glad to hear that you are happy with the product.

We appreciate your patience while you were waiting for your delivery, we hope that we will serve you again in the near future and ensure your next shopping experience will be a great one.

Sincerely,
John

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★★★★★

“Good ”

Written on: 04/03/2016 by Rosesky888 (1 review written)

Product arrived in a good condition, look exactly the same as what it says on the website. I like this sunglasses, I try it in stores but think it is too expensive, so I try online and I found this, it is cheaper then stores. Product arrived on time which also make me so happy as I need it for my skiing holiday… Read Full Review

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★★★☆☆

“Could be better in a couple of areas”

Written on: 04/03/2016 by jeremyridgway (2 reviews written)

My partner and I ordered some prescription glasses. Partner's problem was that - in this case - all of the (3) pairs of frames he chose/paid for turned out not to actually be available/in-stock - so just ne aware that just because they're advertising it, doesn't actually mean they 100% have it. In my case, both pairs arrived but were (to my mind) far too big, and I wished that the website actually gave the exact size of the frame/lens portion in mm - perhaps it did, but I didn't see it. … Read Full Review

Service Manager Sbg's Response to jeremyridgway's Review

Written on: 07/03/2016

Dear Customer,

Thanks so much for your feedback regarding your order as well as your partner's.

I regret to hear the stock issue for your partner's order, should he or she needs any further assistance, please feel free to contact our Service Manager.

I regret to hear that they don't fit you, we advertise the size information, however, it's only not provided when the manufactures don't provide the measurement. Should you need return services, please feel free to contact our customer service.

I hope that we will serve you again in the near future.

Sincerely,
John

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★★★★★

“Excelent srvice”

Written on: 04/03/2016 by nety (1 review written)

I ordered prescription glasses, they came in box , perfectly protected!Before they arrived I received two mail so I knew at all times what is going on with my order so there was no space for any worry My optician them thoroughly reviewed and found no objections, so if I'm going to buy glasses again I will certainly buy from here… Read Full Review

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★★★★☆

“Delay with shipment, but received the item plus discount”

Written on: 04/03/2016

I order a Tom Ford USD 200 frame. Had to make several email exchanges with customer support, because the first shipment got returned to sender. Response time is about a day for each message, which is OK for me. Finally got the item, all is original and perfect. Was offered a good discount for my additional waiting. So overall, i remain satisfied, would be more from them… Read Full Review

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★☆☆☆☆

“Delivery, very poor”

Written on: 04/03/2016 by Nothapy5436789 (1 review written)

I ordered a pair of Carrara sunglasses, the website stated this product was available for quick delivery. The sunglasses took 9 days to arrive, they had come from Hong Kong, the box was damaged however the product was fine. Why state quick delivery when they are not in stock. Poor… Read Full Review

Service Manager Sbg's Response to Nothapy5436789's Review

Written on: 07/03/2016

Dear Customer,

Thanks for your feedback.

I regret to hear that the delivery took longer than we expected and the box was damaged.

I have forwarded your feedback to our logistics team so that we will communicate with the courier company to handle our delivery better.

I hope you will enjoy your new glasses.

Best Regards,
John

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★★★★★

“Excellent service. Received my prescription sunglasses...”

Written on: 03/03/2016

Excellent service. Received my prescription sunglasses ahead of schedule, perfect quality and good value… Read Full Review

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★★★★★

“Fantastic. How buying online should be”

Written on: 03/03/2016 by Sunland (1 review written)

Was really impressed with this site. Everything was so quick and the quality was exactly as I'd paid for. There was a slight mix up when they thought I'd wanted prescription lenses but a quick email sorted everything out and nothing was delayed. Will definitely use again… Read Full Review

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★★★★☆

“Happy with this website”

Written on: 03/03/2016 by Ladymamara (1 review written)

I have been purchasing contact lens from this website over a year now and never disappointed. I'm quite happy with a prices and free delivery (also on time delivery) I'll definitely go on with smarybuyglasses… Read Full Review

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★★★★★

“excellent prices”

Written on: 03/03/2016 by boArcher453 (1 review written)

excellent prices and good quick delivery would recommend to all… Read Full Review

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★★★★★

“Contact Lenses”

Written on: 03/03/2016 by FJaneyB (1 review written)

Only ordered once so far as wanted to ensure quality of contact lenses were fine. I was delighted with the speed that my order was delivered in and the product is definitely authentic. I will be ordering again soon… Read Full Review

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★★★★★

“Great service and good prices!”

Written on: 03/03/2016

I always buy my glasses and contact lenses from these guys and they are brilliant. Always the best prices and superb service if I ever have a problem. Have recommended to a number of my friends… Read Full Review

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★★★★★

“One word: AMAZING”

Written on: 03/03/2016 by dianazickute (1 review written)

Extra fast delivery! High quality service! Amazing prices, which are much cheaper than anywhere else. I would definitely recommend Smart Buy Glasses to my family and friends and I will for sure buy from here again!… Read Full Review

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★★★★★

“High quality brand at affordable price”

Written on: 03/03/2016 by kittenmittens (1 review written)

I am very satisfied with Smart Buy Glasses. It was my first experience buying glasses online and I think everyone should take the leap. Sure you don't have an adviser that tell you what glasses suit you or not but if you have a pretty clear idea of what you're looking for I would say it's the best deal you can get… Read Full Review

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★★★★★

“Good service”

Written on: 02/03/2016 by Marquise170 (1 review written)

Great transaction will use again to purchase contact lenses… Read Full Review

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★★★★★

“Excellent service. Quick and reliable delivery to a...”

Written on: 02/03/2016 by mikou88 (1 review written)

Excellent service. Quick and reliable delivery to a convenient collection point… Read Full Review

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★★★★☆

“good online services”

Written on: 28/02/2016 by KalebWoodward290 (1 review written)

1st class prompt service at a very good price - lenses of excellent quality - delivery was fine and properly tracked - satisfied customer… Read Full Review

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★★★★☆

“Speedy delivery contact lenses”

Written on: 25/02/2016 by Waylon486 (1 review written)

My second contact lens order with SmartBuyGlasses. The website could be improved and made less confusing as did not appear to show my previous order (or contact lens specifications) but managed to place my order. I am sure they cost less this time as well which is a bonus. The online order and delivery tracking is also a bit hit or miss (neither seem to reflect the status of the order/package delivery accurately) but got my contact lenses delivered really quickly anyway. As long as they stay… Read Full Review

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