Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1566
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Designer glasses at a great price”

Written on: 11/01/2016 by Lanceb1980 (1 review written)

Bought Versace glasses on 23rd December delivery arrived within 3 working days which was excellent as over the Christmas period. Very happy with the item bought as saved £200 compared to the exact glasses which were in the opticians in the high street. I didn't buy lenses as 1st time with verifocals, but will consider next time. Already referred family & friends to the website. Great service… Read Full Review

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★☆☆☆☆

“Prescription false. Incorrect/unprofessional service. ”

Written on: 11/01/2016 by Jjpcritch (1 review written)

Prescription doesn't work. Eyesight worse… Read Full Review

Service Manager Sbg's Response to Jjpcritch's Review

Written on: 12/01/2016

Dear Customer,

I regret to see the prescription lens issue you have experienced.

We guarantee 100% satisfaction on our prescription lens, would you please email your order ID to our service manager?

We will resolve the issue for you as soon as possible.

Sincerely,
John

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★★★★☆

“All fine”

Written on: 07/01/2016

Ordered contact lenses from the site several times, arrived on time, reasonable price. Email reminder when I need to rebuy which is handy… Read Full Review

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★★★★★

“This company is nothing short of BRILLIANT!! :) thank...”

Written on: 06/01/2016 by sujikim1410 (1 review written)

This company has been absolutely brilliant through the entire process. I had initially ordered glasses which came in TWO days but unfortunately, I had ordered the wrong ones and I needed to exchange this. However, there was no returns information on the website so I had to contact them direct. They got back to me the very next day by calling me back and even responded to the live web chat! One of the team members at customer service informed me that she would personally see to it that this… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/01/2016 by Kristopher69 (1 review written)

So much cheaper than the high street stores. I saved over £400!… Read Full Review

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★★★★★

“Quick and Highly Competitive ”

Written on: 02/01/2016 by eePollock186 (1 review written)

I have yet to find better prices and service online for One Day Acuvue Moist contact lenses… Read Full Review

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★★★★★

“Excellent quick service.The produce was great value...”

Written on: 02/01/2016 by czCahill290 (1 review written)

Excellent quick service.The produce was great value compared to the high street. … Read Full Review

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★★★★☆

“Quick delivery, happy with purchase”

Written on: 02/01/2016 by Itzelw268 (1 review written)

Happy with my purchase. Delivery arrived within the expected time frame… Read Full Review

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★★★★☆

“Not in the UK”

Written on: 01/01/2016 by Ingramqy276 (1 review written)

I thought this was a UK based company but actually the payment is made to China. I had no problem ordering the glasses and am very pleased with the product I've received. I would recommend Smart Buy Glasses but be prepared to wait a few weeks for delivery. The very thin lenses are great and I got a little cleaning kit as well which was a bonus!… Read Full Review

Service Manager Sbg's Comment

Written on: 04/01/2016

Dear Customer,

Thanks so much for your kind feedback, we are glad to hear that you are happy with our product.

To service our customers in different parts of the country, we have multiple distribution centers throughout the world.

We do appreicate your recommendation, we look forward to serving you again.

Sincerely,
John

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★★★★★

“Great service”

Written on: 01/01/2016 by Ogleyz41 (1 review written)

Easy to order. Fast delivery (and free). Lowest price you can find and quality product… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/01/2016 by HadassahDelaney271 (1 review written)

Having been recommended I can only say the service and quailty of the glasses was excellent as we as getting the best possible price… Read Full Review

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★★★★★

“Excellent service and quality”

Written on: 31/12/2015

Glasses were delivered quickly and were beautiful. Any issues I had were more than satisfactorily solved by SBG. Would buy again from SBG and recommend to all… Read Full Review

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★★★★★

“Excellent Service”

Written on: 30/12/2015 by Bailey322 (1 review written)

I ordered my prescription Persol glasses from smartbuyglasses.co.uk at a very competitive price. After ordering them, I read a few negative reviews which gave me cause for concern. My concerns were unfounded and I received a perfect pair of prescription glasses within a week, despite them travelling via Cathay Pacific all the way from Hong Kong to the UK. Customer service, the speed of delivery and the quality of the product were all excellent… Read Full Review

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★★★★★

“Very good. Good selection, quick delivery and very...”

Written on: 30/12/2015 by OmarMatthews (1 review written)

Very good. Good selection, quick delivery and very good price… Read Full Review

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★★★★★

“good value and speedy delivery”

Written on: 25/12/2015 by Chandlerck1956 (1 review written)

good value and speedy delivery, good range available and always in stock, free delivery is good… Read Full Review

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★★★★★

“Quality service”

Written on: 24/12/2015 by Bricef460 (1 review written)

Great Service, excellent products, wouldn't buy from anyone else… Read Full Review

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★★★★☆

“Speedy Contact Lenses”

Written on: 24/12/2015

Easy to order and swift to arrive contact lenses. I wear My Dailies which are comfortable and easy to use. Daily disposable lenses alleviate the need to need for cleaning solutions so are cost effective and practical… Read Full Review

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★★★★★

“Quality service”

Written on: 24/12/2015 by Cantrell131 (1 review written)

First class, quality service. Excellent products, super fast delivery and brilliant for sorting any problems. Highly reccomend. I wouldn't go anywhere else … Read Full Review

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★★★★★

“Good quality, fast delivery”

Written on: 23/12/2015 by TylerPorter (1 review written)

I am very happy with my purchase. the goods arrived even earlier than was expected. Quality of the items is perfect. Thank you. Will use your website again… Read Full Review

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★★★★★

“Truly value for money”

Written on: 22/12/2015 by dsross (1 review written)

My original Ralph Lauren glasses are great,, however I was advised that there would be a delay on my product as they were waiting for a delivery. I was kept informed and my glasses arrived a few days later than expected… Read Full Review

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