Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1694
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Love theses glasses”

Written on: 06/03/2016 by ltMeier490 (1 review written)

I saw these Kaenon Mya sunglasses on a US website (they are a Southern California brand), and had to have them, but shipping to the UK and customs were outrageous. Found them in the UK at SmartBuyGlasses. Great price, and free shipping. Mine were backordered, but customer service was very courteous, and offered me a discount for the inconvenience. Worth the wait! These sunglasses look even better on than I hoped. Gorgeous colored frames and lenses. Also, the fit my small face perfectly… Read Full Review

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★★★★★

“50th birthday present”

Written on: 06/03/2016 by Conorf1952 (1 review written)

bought these glasses for a friends 50th birthday present, ha loves them said they are the perfect weight and size and cannot wait to wear them posing on his scooter… Read Full Review

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★★★★★

“Reading glasses”

Written on: 06/03/2016

Brilliant service, very good customer service my parcels arrived well pack that are very good quality and very well made, I would recommend them and I have also done so, also very good prices nice and cheap but also very good quality would definitely buy from again and again… Read Full Review

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★★★★★

“Great Choices”

Written on: 06/03/2016 by Emileez20 (1 review written)

Ray Bans are such a good make for me and fitted straight out of the box. No sun lately so not yet used much so far but look cool… Read Full Review

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★★★☆☆

“Cheap, long delivery time”

Written on: 06/03/2016

Good prices but it took a long time to get glasses (just frames). Also no updates when expected delivery will be. If you're not in a hurry, this works for you… Read Full Review

Service Manager Sbg's Comment

Written on: 07/03/2016

Dear Customer,

Thanks so much for your feedback regarding your purchase.

I regret to hear that the delivery took longer than we expected. Usually we send the shipment tracking information once the order is shipped. However, my apologies for any inconvenience that the delivery process had caused you.

I sincerely hope that we will serve you much better next time.

Sincerely,
John

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★★★★☆

“Raybans sorted”

Written on: 06/03/2016 by 1957Dodd (1 review written)

My son sat on his glasses breaking both arms. The cost to mend at our local , regular opticians was the same as a new identical pair with lenses from Smartbuyglasses. No contest… Read Full Review

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★★★★★

“Excellent service, great prices”

Written on: 06/03/2016 by RogerRichards275 (1 review written)

So pleased I found this site. Now get my contact lenses half the price of the opticians. Delivery is prompt. If you use contact lenses take a look, you'll save yourself a fortune with the added convenience of having them delivered to your door… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 05/03/2016 by GeordieRich (1 review written)

I was slightly nervous about buying my glasses online, but because of the fantastic saving I was making I took the risk. Now that I have received my glasses I just wanted let anyone out there who is also nervous not to worry. The service level from the start has been fantastic, you simply choose your frames, choose your lenses, upload your prescription, make your payment and that's it. You will receive a prompt confirmation regarding your prescription, just to clarify it is correct and a prompt… Read Full Review

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★★★★★

“Ray ban glasses”

Written on: 05/03/2016

Excellent price and fantastic on time delivery… Read Full Review

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★★★★★

“Very smart to buy your glasses from Smartbuy!!”

Written on: 05/03/2016

I recently bought 2 pairs of glasses from Smartbuy and am really delighted with my purchase! I expected to be pleased with the frames as they were of a very high quality. I had seen them and tried them on in a high street opticians. However, the price the high street place was charging was extortionate! I emailed SBG and asked if they had the frames I wanted as I didn't see them on the sight. They got back to me very quickly and the service from then on was first class! Not only did I get the… Read Full Review

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★★★★★

“Safe and cheap contact lenses. Great service.”

Written on: 05/03/2016 by Lilianna389 (1 review written)

I use this website as it's way cheaper than the opticians. There are a lot of scummy sites out there but this one is more than safe I can assure you. My local optician charges SO MUCH for Acuvue moist but I've used this site for ages and you're basically cutting out the middle man and buying it straight from someone that hasn't got huge overheads etc… Read Full Review

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★★★★★

“excellent service ”

Written on: 05/03/2016 by MakhiPeters292 (1 review written)

Excellent service,I was in shock how quick I get my parcel… Read Full Review

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★★★★★

“Fantastic service My frames arrived four days after...”

Written on: 05/03/2016 by fbO'Leary211 (1 review written)

Fantastic service My frames arrived four days after ordering Great price compared to the high street for designer frames… Read Full Review

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★★★★★

“Best price and convenience”

Written on: 05/03/2016 by Rasmussenmr224 (1 review written)

I was looking for the best value contact lenses to be delivered in London and looked it up online. The best choice on price and convenience was Smart Buy Glasses, and I got the package in the estimated time they had predicted. When I have to renew my lenses, I will go back to Smart Buy Glasses again… Read Full Review

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★★★★★

“Quick Value for Money”

Written on: 05/03/2016 by Emelia385 (1 review written)

So far the best prices around with great delivery lead times for soft contact lenses!… Read Full Review

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★★★★☆

“Slight delay, but good product, price and service”

Written on: 04/03/2016 by Elasticlester (1 review written)

Smart Buy had the product I wanted, when it wasn't available anywhere else.To top it it was cheaper. It was only let down by the delivery time of 2 weeks. When I made enquires on the order, status. It was accurate and confirmed the delivery date and time However, considering what I got I'm happy with that Very good product and service… Read Full Review

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★★★★★

“Competitive pricing, fast delivery. I always get...”

Written on: 04/03/2016 by leonardooliviero (1 review written)

Competitive pricing, fast delivery. I always get this brand of contact lenses and I am pleased with the service of Smart Buy Glasses. The expiration date is good as much as the packaging… Read Full Review

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★★★☆☆

“The glasses are very nice, good quality and very good...”

Written on: 04/03/2016 by rluciana (1 review written)

The glasses are very nice, good quality Everything went well except I had to wait one month for the glasses… Read Full Review

Service Manager Sbg's Response to rluciana's Review

Written on: 07/03/2016

Dear Customer,

I am so glad to hear that you are happy with the product.

We appreciate your patience while you were waiting for your delivery, we hope that we will serve you again in the near future and ensure your next shopping experience will be a great one.

Sincerely,
John

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★★★★★

“Good ”

Written on: 04/03/2016 by Rosesky888 (1 review written)

Product arrived in a good condition, look exactly the same as what it says on the website. I like this sunglasses, I try it in stores but think it is too expensive, so I try online and I found this, it is cheaper then stores. Product arrived on time which also make me so happy as I need it for my skiing holiday… Read Full Review

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★★★☆☆

“Could be better in a couple of areas”

Written on: 04/03/2016 by jeremyridgway (2 reviews written)

My partner and I ordered some prescription glasses. Partner's problem was that - in this case - all of the (3) pairs of frames he chose/paid for turned out not to actually be available/in-stock - so just ne aware that just because they're advertising it, doesn't actually mean they 100% have it. In my case, both pairs arrived but were (to my mind) far too big, and I wished that the website actually gave the exact size of the frame/lens portion in mm - perhaps it did, but I didn't see it. … Read Full Review

Service Manager Sbg's Response to jeremyridgway's Review

Written on: 07/03/2016

Dear Customer,

Thanks so much for your feedback regarding your order as well as your partner's.

I regret to hear the stock issue for your partner's order, should he or she needs any further assistance, please feel free to contact our Service Manager.

I regret to hear that they don't fit you, we advertise the size information, however, it's only not provided when the manufactures don't provide the measurement. Should you need return services, please feel free to contact our customer service.

I hope that we will serve you again in the near future.

Sincerely,
John

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